2021 TOYOTA AVALON HYBRID towing

3
1
9 7 6
5
4
3
2
8
4-1. Before driving
Driving the vehicle ............. 182
Cargo and luggage............ 190
Vehicle load limits ............. 193
Trailer towing..................... 194
Dinghy towing.................... 195
4-2. Driving procedures
Power (ignition) switch ...... 196
EV drive mode................... 202
Hybrid transmission........... 205
Turn signal lever................ 211
Parking brake .................... 212
Brake Hold ........................ 216
4-3. Operating the lights
and wipers
Headlight switch ................ 218
Automatic High Beam ....... 222
Windshield wipers and
washer ............................ 226
4-4. Refueling
Opening the fuel tank
cap .................................. 2304-5. Using the driving
support systems
Toyota Safety Sense P ...... 235
PCS
(Pre-Collision System)..... 242
LDA
(Lane Departure Alert
with steering control) ....... 252
Dynamic radar cruise
control with full-speed
range ............................... 263
BSM
(Blind Spot Monitor)......... 276
• BSM function ................. 280
• RCTA function ............... 283
Rear Camera Detection
function ............................ 288
Intuitive parking assist ....... 292
Intelligent Clearance
Sonar (ICS) ..................... 300
Driving mode select
switches........................... 321
Driving assist systems ....... 323
4-6. Driving tips
Hybrid vehicle driving
tips ................................... 330
Winter driving tips .............. 333
4Driving

16Pictorial index
■Instrument panel
Power switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 196
Starting the hybrid system/changing the modes . . . . . . . . . . . P. 196
Emergency stop of the hybrid system . . . . . . . . . . . . . . . . . . . P. 449
When the hybrid system will not start . . . . . . . . . . . . . . . . . . . P. 482
Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 205
Changing the shift position . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 205
Precautions for towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 451
When the shift lever does not move . . . . . . . . . . . . . . . . . . . . P. 209
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 98
Reading the meters/adjusting the instrument panel lights . . . . . P. 98
Warning lights/indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . P. 92
When a warning light comes on . . . . . . . . . . . . . . . . . . . . . . . . P. 455
Multi-information display . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 102
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 102
When the warning messages are displayed . . . . . . . . . . . . . . P. 4651
2
3

721-2. Emergency assistance
■Automatic Collision Notification
In case of either airbag deployment or severe rear-end collision, the
system is designed to automatically call the response center. The
responding agent receives the vehicle’s location and attempts to
speak with the vehicle occupants to assess the level of emergency.
If the occupants are unable to communicate, the agent automati-
cally treats the call as an emergency, contacts the nearest emer-
gency services provider to describe the situation, and requests that
assistance be sent to the location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local author-
ities to assist them in locating and recovering the vehicle. After filing
a police report, call the Customer Experience Center at 1-800-331-
4331 in the United States, 1-877-855-8377 in Puerto Rico or 1-888-
869-6828 in Canada, and follow the prompts for Safety Connect to
initiate this service.
In addition to assisting law enforcement with recovery of a stolen
vehicle, Safety-Connect-equipped vehicle location data may, under
certain circumstances, be shared with third parties to locate your
vehicle. Further information is available at Toyota.com in the United
States, Toyotapr.com in Puerto Rico and Toyota.ca in Canada.
■Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button to
reach the Safety Connect response center. The answering agent
will determine your vehicle’s location, assess the emergency, and
dispatch the necessary assistance required.
If you accidentally press the “SOS” button, tell the response-center
agent that you are not experiencing an emergency.
■
Enhanced Roadside Assistance
Enhanced Roadside Assistance adds GPS data to the already
included warranty-based Toyota roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect
response-center agent, who can help with a wide range of needs,
such as: towing, flat tire, fuel delivery, etc. For a description of the
Enhanced Roadside Assistance services and their limitations,
please see the Safety Connect Terms and Conditions, which are
available at Toyota.com in the United States, Toyotapr.com in
Puerto Rico and Toyota.ca in Canada.
Safety Connect services

831-3. Hybrid system
1
For safety and security
WARNING
■Road accident cautions
Observe the following precautions to reduce the risk of death or serious
injury:
●Pull your vehicle off the road, apply the parking brake, shift the shift lever
to P, and turn the hybrid system off.
●Do not touch the high voltage parts, cables and connectors.
●If electric wires are exposed inside or outside your vehicle, an electric
shock may occur. Never touch exposed electric wires.
●If a fire occurs in the hybrid vehicle, leave the vehicle as soon as possible.
Never use a fire extinguisher that is not meant for electric fires. Using even
a small amount of water may be dangerous.
●If your vehicle needs to be towed, do so with front wheels raised. If the
wheels connected to the electric motor (traction motor) are on the ground
when towing, the motor may continue to generate electricity. This may
cause a fire. (P. 451)
●Carefully inspect the ground under the vehicle. If you find that liquid has
leaked onto the ground, the fuel system may have been damaged. Leave
the vehicle as soon as possible.
●If electrolyte is leaking from the hybrid battery (traction battery), do not
approach the vehicle.
Even in the unlikely event that the hybrid battery (traction battery) is dam-
aged, the internal construction of the battery will prevent a large amount
of electrolyte from leaking out. However, any electrolyte that does leak out
will give off a vapor. This vapor is an irritant to skin and eyes and could
cause acute poisoning if inhaled.
●Do not touch the hybrid battery (traction battery) if liquid is leaking from or
adhering to it. If electrolyte (carbonic-based organic electrolyte) from the
hybrid battery (traction battery) comes into contact with the eyes or skin, it
could cause blindness or skin wounds. In the unlikely event that it comes
into contact with the eyes or skin, wash it off immediately with a large
amount of water, and seek immediate medical attention.
●Do not bring burning or high-temperature items close to the electrolyte.
The electrolyte may ignite and cause a fire.

181
4Driving
4-1. Before driving
Driving the vehicle ............. 182
Cargo and luggage ........... 190
Vehicle load limits ............. 193
Trailer towing..................... 194
Dinghy towing ................... 195
4-2. Driving procedures
Power (ignition) switch ...... 196
EV drive mode .................. 202
Hybrid transmission........... 205
Turn signal lever................ 211
Parking brake .................... 212
Brake Hold ........................ 216
4-3. Operating the lights
and wipers
Headlight switch ................ 218
Automatic High Beam ....... 222
Windshield wipers and
washer ............................ 226
4-4. Refueling
Opening the fuel tank
cap .................................. 2304-5. Using the driving
support systems
Toyota Safety Sense P ..... 235
PCS
(Pre-Collision System) .... 242
LDA
(Lane Departure Alert
with steering control) ....... 252
Dynamic radar cruise
control with full-speed
range............................... 263
BSM
(Blind Spot Monitor) ........ 276
• BSM function ................ 280
• RCTA function .............. 283
Rear Camera Detection
function ........................... 288
Intuitive parking assist....... 292
Intelligent Clearance
Sonar (ICS) ..................... 300
Driving mode select
switches .......................... 321
Driving assist systems ...... 323
4-6. Driving tips
Hybrid vehicle driving
tips .................................. 330
Winter driving tips ............. 333

1904-1. Before driving
Cargo capacity depends on the total weight of the occupants.
(Cargo capacity) = (Total load capacity) — (Total weight of occupants)
Steps for Determining Correct Load Limit —
(1) Locate the statement “The combined weight of occupants and
cargo should never exceed XXX kg or XXX lbs.” on your vehicle’s
placard.
(2) Determine the combined weight of the driver and passengers that
will be riding in your vehicle.
(3) Subtract the combined weight of the driver and passengers from
XXX kg or XXX lbs.
(4) The resulting figure equals the available amount of cargo and lug-
gage load capacity.
For example, if the “XXX” amount equals 1400 lbs. and there will be
five 150 lb passengers in your vehicle, the amount of available
cargo and luggage load capacity is 650 lbs. (1400  750 (5150) =
650 lbs.)
(5) Determine the combined weight of luggage and cargo being loaded
on the vehicle. That weight may not safely exceed the available
cargo and luggage load capacity calculated in Step 4.
(6) If your vehicle will be towing a trailer, load from your trailer will be
transferred to your vehicle. Consult this manual to determine how
this reduces the available cargo and luggage load capacity of your
vehicle.
(P. 193)
Toyota does not recommend towing a trailer with your vehicle. Your
vehicle is not designed for trailer towing.
Cargo and luggage
Take notice of the following information about storage precau-
tions, cargo capacity and load:
Capacity and distribution

1934-1. Before driving
4
Driving
◆Total load capacity (vehicle capacity weight): (P. 5 0 2 )
Total load capacity means the combined weight of occupants, cargo
and luggage.
◆Seating capacity: (P. 502)
Seating capacity means the maximum number of occupants whose
estimated average weight is 150 lb. (68 kg) per person.
◆Towing capacity
Toyota does not recommend towing a trailer with your vehicle.
◆Cargo capacity
Cargo capacity may increase or decrease depending on the weight
and the number of occupants.
■Total load capacity and seating capacity
These details are also described on the tire and loading information label.
(P. 427)
Vehicle load limits
Vehicle load limits include total load capacity, seating capacity,
towing capacity and cargo capacity.
WARNING
■Overloading the vehicle
Do not overload the vehicle.
It may not only cause damage to the tires, but also degrade steering
and braking ability, resulting in an accident.

1944-1. Before driving
Trailer towing
Toyota does not recommend towing a trailer with your vehicle.
Toyota also does not recommend the installation of a tow hitch
or the use of a tow hitch carrier for a wheelchair, scooter, bicy-
cle, etc. Your vehicle is not designed for trailer towing or for the
use of tow hitch mounted carriers.