2021 TOYOTA AVALON HYBRID tow

3
1
9 7 6
5
4
3
2
8
4-1. Before driving
Driving the vehicle ............. 182
Cargo and luggage............ 190
Vehicle load limits ............. 193
Trailer towing..................... 194
Dinghy towing.................... 195
4-2. Driving procedures
Power (ignition) switch ...... 196
EV drive mode................... 202
Hybrid transmission........... 205
Turn signal lever................ 211
Parking brake .................... 212
Brake Hold ........................ 216
4-3. Operating the lights
and wipers
Headlight switch ................ 218
Automatic High Beam ....... 222
Windshield wipers and
washer ............................ 226
4-4. Refueling
Opening the fuel tank
cap .................................. 2304-5. Using the driving
support systems
Toyota Safety Sense P ...... 235
PCS
(Pre-Collision System)..... 242
LDA
(Lane Departure Alert
with steering control) ....... 252
Dynamic radar cruise
control with full-speed
range ............................... 263
BSM
(Blind Spot Monitor)......... 276
• BSM function ................. 280
• RCTA function ............... 283
Rear Camera Detection
function ............................ 288
Intuitive parking assist ....... 292
Intelligent Clearance
Sonar (ICS) ..................... 300
Driving mode select
switches........................... 321
Driving assist systems ....... 323
4-6. Driving tips
Hybrid vehicle driving
tips ................................... 330
Winter driving tips .............. 333
4Driving

5
1
9 7 6
5
4
3
2
8
7-1. Essential information
Emergency flashers .......... 448
If your vehicle has
to be stopped in
an emergency ................. 449
If the vehicle is trapped
in rising water .................. 450
7-2. Steps to take in
an emergency
If your vehicle needs
to be towed ..................... 451
If you think something
is wrong........................... 454
If a warning light turns
on or a warning buzzer
sounds ............................ 455
If a warning message
is displayed ..................... 465
If you have a flat tire .......... 471
If the hybrid system will
not start ........................... 482
If the electronic key
does not operate
properly ........................... 484
If the 12-volt battery
is discharged ................... 487
If your vehicle
overheats ........................ 494
If the vehicle becomes
stuck................................ 4988-1. Specifications
Maintenance data
(fuel, oil level, etc.) .......... 502
Fuel information ................. 510
Tire information.................. 513
8-2. Customization
Customizable features ....... 526
8-3. Items to initialize
Items to initialize ................ 535
Reporting safety defects for
U.S. owners ............................. 538
What to do if...
(Troubleshooting) ..................... 540
Alphabetical index ...................... 544
7When trouble arises8Vehicle specifications
9For owners
Index
For information regarding the equipment listed below, refer to “NAV-
IGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”.
• Navigation system
• Audio/visual system
• Toyota parking assist monitor• Panoramic view monitor
• Connected Services

16Pictorial index
■Instrument panel
Power switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 196
Starting the hybrid system/changing the modes . . . . . . . . . . . P. 196
Emergency stop of the hybrid system . . . . . . . . . . . . . . . . . . . P. 449
When the hybrid system will not start . . . . . . . . . . . . . . . . . . . P. 482
Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 205
Changing the shift position . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 205
Precautions for towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 451
When the shift lever does not move . . . . . . . . . . . . . . . . . . . . P. 209
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 98
Reading the meters/adjusting the instrument panel lights . . . . . P. 98
Warning lights/indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . P. 92
When a warning light comes on . . . . . . . . . . . . . . . . . . . . . . . . P. 455
Multi-information display . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 102
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 102
When the warning messages are displayed . . . . . . . . . . . . . . P. 4651
2
3

371-1. For safe use
1
For safety and security
WARNING
■SRS airbag precautions
Observe the following precautions regarding the SRS airbags.
Failure to do so may cause death or serious injury.
●The driver and all passengers in the vehicle must wear their seat belts
properly.
The SRS airbags are supplemental devices to be used with the seat belts.
●The SRS driver airbag deploys with considerable force, and can cause
death or serious injury especially if the driver is very close to the airbag.
The National Highway Traffic Safety Administration (NHTSA) advises:
Since the risk zone for the driver’s airbag is the first 2 - 3 in. (50 - 75 mm)
of inflation, placing yourself 10 in. (250 mm) from your driver airbag pro-
vides you with a clear margin of safety. This distance is measured from
the center of the steering wheel to your breastbone. If you sit less than 10
in. (250 mm) away now, you can change your driving position in several
ways:
• Move your seat to the rear as far as you can while still reaching the ped-
als comfortably.
• Slightly recline the back of the seat.
Although vehicle designs vary, many drivers can achieve the 10 in. (250
mm) distance, even with the driver seat all the way forward, simply by
reclining the back of the seat somewhat. If reclining the back of your
seat makes it hard to see the road, raise yourself by using a firm, non-
<0056004f004c0053005300480055005c0003004600580056004b004c00520051000f000300520055000300550044004c0056004800030057004b0048000300560048004400570003004c00490003005c005200580055000300590048004b004c0046004f00
480003004b0044005600030057004b00440057000300490048[ature.
• If your steering wheel is adjustable, tilt it downward. This points the air-
bag toward your chest instead of your head and neck.
The seat should be adjusted as recommended by NHTSA above, while
still maintaining control of the foot pedals, steering wheel, and your view
of the instrument panel controls.

391-1. For safe use
1
For safety and security
WARNING
■SRS airbag precautions
●Do not sit on the edge of the seat or
lean against the dashboard.
●Do not allow a child to stand in front of
the SRS front passenger airbag unit or
sit on the knees of a front passenger.
●Do not allow the front seat occupants to
hold items on their knees.
●Do not lean against the door, the roof
side rail or the front, side and rear pil-
lars.
●Do not allow anyone to kneel on the
passenger seats toward the door or put
their head or hands outside the vehicle.

721-2. Emergency assistance
■Automatic Collision Notification
In case of either airbag deployment or severe rear-end collision, the
system is designed to automatically call the response center. The
responding agent receives the vehicle’s location and attempts to
speak with the vehicle occupants to assess the level of emergency.
If the occupants are unable to communicate, the agent automati-
cally treats the call as an emergency, contacts the nearest emer-
gency services provider to describe the situation, and requests that
assistance be sent to the location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local author-
ities to assist them in locating and recovering the vehicle. After filing
a police report, call the Customer Experience Center at 1-800-331-
4331 in the United States, 1-877-855-8377 in Puerto Rico or 1-888-
869-6828 in Canada, and follow the prompts for Safety Connect to
initiate this service.
In addition to assisting law enforcement with recovery of a stolen
vehicle, Safety-Connect-equipped vehicle location data may, under
certain circumstances, be shared with third parties to locate your
vehicle. Further information is available at Toyota.com in the United
States, Toyotapr.com in Puerto Rico and Toyota.ca in Canada.
■Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button to
reach the Safety Connect response center. The answering agent
will determine your vehicle’s location, assess the emergency, and
dispatch the necessary assistance required.
If you accidentally press the “SOS” button, tell the response-center
agent that you are not experiencing an emergency.
■
Enhanced Roadside Assistance
Enhanced Roadside Assistance adds GPS data to the already
included warranty-based Toyota roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect
response-center agent, who can help with a wide range of needs,
such as: towing, flat tire, fuel delivery, etc. For a description of the
Enhanced Roadside Assistance services and their limitations,
please see the Safety Connect Terms and Conditions, which are
available at Toyota.com in the United States, Toyotapr.com in
Puerto Rico and Toyota.ca in Canada.
Safety Connect services

831-3. Hybrid system
1
For safety and security
WARNING
■Road accident cautions
Observe the following precautions to reduce the risk of death or serious
injury:
●Pull your vehicle off the road, apply the parking brake, shift the shift lever
to P, and turn the hybrid system off.
●Do not touch the high voltage parts, cables and connectors.
●If electric wires are exposed inside or outside your vehicle, an electric
shock may occur. Never touch exposed electric wires.
●If a fire occurs in the hybrid vehicle, leave the vehicle as soon as possible.
Never use a fire extinguisher that is not meant for electric fires. Using even
a small amount of water may be dangerous.
●If your vehicle needs to be towed, do so with front wheels raised. If the
wheels connected to the electric motor (traction motor) are on the ground
when towing, the motor may continue to generate electricity. This may
cause a fire. (P. 451)
●Carefully inspect the ground under the vehicle. If you find that liquid has
leaked onto the ground, the fuel system may have been damaged. Leave
the vehicle as soon as possible.
●If electrolyte is leaking from the hybrid battery (traction battery), do not
approach the vehicle.
Even in the unlikely event that the hybrid battery (traction battery) is dam-
aged, the internal construction of the battery will prevent a large amount
of electrolyte from leaking out. However, any electrolyte that does leak out
will give off a vapor. This vapor is an irritant to skin and eyes and could
cause acute poisoning if inhaled.
●Do not touch the hybrid battery (traction battery) if liquid is leaking from or
adhering to it. If electrolyte (carbonic-based organic electrolyte) from the
hybrid battery (traction battery) comes into contact with the eyes or skin, it
could cause blindness or skin wounds. In the unlikely event that it comes
into contact with the eyes or skin, wash it off immediately with a large
amount of water, and seek immediate medical attention.
●Do not bring burning or high-temperature items close to the electrolyte.
The electrolyte may ignite and cause a fire.

1513-2. Opening, closing and locking the doors
3
Operation of each component
■Conditions affecting operation
The smart key system, wireless remote control and immobilizer system use
weak radio waves. In the following situations, the communication between
the electronic key and the vehicle may be affected, preventing the smart key
system, wireless remote control and immobilizer system from operating prop-
erly. (Ways of coping: P. 484)
●When the electronic key battery is depleted
●Near a TV tower, electric power plant, gas station, radio station, large dis-
play, airport or other facility that generates strong radio waves or electrical
noise
●When the electronic key is in contact with, or is covered by the following
metallic objects
• Cards to which aluminum foil is attached
• Cigarette boxes that have aluminum foil inside
• Metallic wallets or bags
• Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
●When other wireless keys (that emit radio waves) are being used nearby
●When carrying the electronic key together with the following devices that
emit radio waves
• Portable radio, cellular phone, cordless phone or other wireless commu-
nication devices
• Another vehicle’s electronic key, another electronic key of your vehicle, or
a wireless key that emits radio waves
• Personal computers or personal digital assistants (PDAs)
• Digital audio players
• Portable game systems
●If window tint with a metallic content or metallic objects are attached to the
rear window
●When the electronic key is placed near a battery charger or electronic
devices
●When the vehicle is parked in a pay parking spot where radio waves are
emitted.