4957-2. Steps to take in an emergency
7
When trouble arises
The coolant level is satisfactory
if it is between the “F” and “L”
lines on the reservoir.
Reservoir
“F” line
“L” line
Radiator cap
Add coolant if necessary.
Water can be used in an emer-
gency if coolant is unavailable.
Start the hybrid system and turn the air conditioning system on to
check that the radiator cooling fan operates and to check for cool-
ant leaks from the radiator or hoses.
The fan operates when the air conditioning system is turned on immedi-
ately after a cold start. Confirm that the fan is operating by checking the fan
sound and air flow. If it is difficult to check these, turn the air conditioning
system on and off repeatedly. (The fan may not operate in freezing tem-
peratures.)
If the fan is not operating:
Stop the hybrid system immediately and contact your Toyota dealer.
If the fan is operating:
Have the vehicle inspected at the nearest Toyota dealer.
4
1
2
3
4
5
6
7
4977-2. Steps to take in an emergency
7
When trouble arises
After stopping the hybrid system and waiting for 5 minutes or
more, start the hybrid system again and check for the multi-infor-
mation display.
If the message does not disappear:
Stop the hybrid system and contact your Toyota dealer.
If the message is not displayed:
The hybrid system temperature has dropped and the vehicle
may be driven normally.
However, if the message appears again frequently, contact your To y o t a
dealer.
WARNING
■To prevent an accident or injury when inspecting under the hood of
your vehicle
Observe the following precautions.
<00290044004c004f005800550048000300570052000300470052000300560052000300500044005c00030055004800560058004f00570003004c00510003005600480055004c0052005800560003004c0051004d00580055005c0003005600580046004b00
03004400560003004500580055005100560011[
●If steam is seen coming from under the hood, do not open the hood until
the steam has subsided. The engine compartment may be very hot.
●After the hybrid system has been turned off, check that the “READY” indi-
cator is off. When the hybrid system is operating, the gasoline engine may
automatically start, or the cooling fan may suddenly operate even if the
gasoline engine stops. Do not touch or approach rotating parts such as the
fan, which may lead to fingers or clothing (especially a tie, a scarf or a muf-
fler) getting caught, resulting in serious injury.
●Do not loosen the radiator cap and the coolant reservoir cap while the
hybrid system and radiator are hot.
High temperature steam or coolant could spray out.
NOTICE
■When adding engine/power control unit coolant
Wait until the hybrid system has cooled down before adding engine/power
control unit coolant.
When adding coolant, do so slowly. Adding cool coolant to a hot hybrid sys-
tem too quickly can cause damage to the hybrid system.
■To prevent damage to the cooling system
Observe the following precautions:
●Avoid contaminating the coolant with foreign matter (such as sand or dust
etc.).
●Do not use any coolant additives.
6
4987-2. Steps to take in an emergency
Stop the hybrid system. Set the parking brake and shift the shift
lever to P.
Remove the mud, snow or sand from around the front wheels.
Place wood, stones or some other material under the front wheels
to help provide traction.
Restart the hybrid system.
Shift the shift lever to D or R and release the parking brake. Then,
while exercising caution, depress the accelerator pedal.
■When it is difficult to free the vehicle
If the vehicle becomes stuck
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
1
2
3
4
5
Press to turn off TRAC.
WARNING
■When attempting to free a stuck vehicle
If you choose to push the vehicle back and forth to free it, make sure the
surrounding area is clear to avoid striking other vehicles, objects or people.
The vehicle may also lunge forward or lunge back suddenly as it becomes
free. Use extreme caution.
■When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may
cause an accident resulting in death or serious injury.
541What to do if... (Troubleshooting)
●Did you press the power switch while firmly depressing the brake pedal?
(P. 196)
●Is the shift lever in P? (P. 198)
●<002c005600030057004b004800030048004f004800460057005500520051004c00460003004e0048005c000300440051005c005a004b004800550048000300470048005700480046005700440045004f00480003004c00510056004c004700480003005700
4b0048000300590048004b004c0046004f004800220003000b[P. 148)
●Is the steering wheel unlocked? (P. 199)
●Is the electronic key battery weak or depleted?
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44000300570048005000530052005500440055005c0003005a[ay.
(P. 485)
●Is the 12-volt battery discharged? (P. 487)
●Is the power switch in ON mode?
If you cannot release the shift lever by depressing the brake pedal with the
power switch in ON mode. (P. 209)
●It is locked automatically to prevent theft of the vehicle. (P. 199)
●Is the window lock switch pressed?
The power window except for the one at the driver’s seat cannot be oper-
ated if the window lock switch is pressed. (P. 173)
●The auto power off function will be operated if the vehicle is left in ACCES-
SORY or ON mode (the hybrid system is not operating) for a period of
time. (P. 198)
If you think something is wrong
The hybrid system does not start
The shift lever cannot be shifted from P even if you depress
the brake pedal
The steering wheel cannot be turned after the hybrid system
is stopped
The windows do not open or close by operating the power
window switches
The power switch is turned off automatically
542What to do if... (Troubleshooting)
●The seat belt reminder light is flashing
Are the driver and the passenger wearing the seat belts? (P. 458)
●The parking brake indicator is on
Is the parking brake released? (P. 212)
Depending on the situation, other types of warning buzzer may also sound.
(P. 455, 465)
●Did anyone inside the vehicle open a door during setting the alarm?
The sensor detects it and the alarm sounds. (P. 88)
Do one of the following to stop the alarm:
• Unlock the doors.
• Open the trunk using the entry function or wireless remote control.
• Turn the power switch to ACCESSORY or ON mode, or start the hybrid
system.
●Is the message displayed on the multi-information display?
Check the message on the multi-information display. (P. 465)
●When a warning light turns on or a warning message is displayed, refer to
P. 455, 465.
A warning buzzer sounds during driving
An alarm is activated and the horn sounds
A warning buzzer sounds when leaving the vehicle
A warning light turns on or a warning message is displayed
547Alphabetical index
Driver’s seat position
memory .................................. 159
Driving
Break-in tips .......................... 184
Correct posture ....................... 26
Driving mode select
switches.............................. 321
Hybrid vehicle driving tips ..... 330
Procedures ........................... 182
Winter drive tips .................... 333
Driving information ................. 106
Driving position memory ........ 159
Memory recall function.......... 162
Power easy access
system ................................ 159
Dynamic radar cruise control
with full-speed range ............ 263
ECO Accelerator Guidance..... 109
Eco drive mode ........................ 321
Eco guide ................................. 109
Eco score ................................. 109
EDR
(Event data recorder) .............. 10
Electric motor
(traction motor) ....................... 79
Electric Power Steering
(EPS)....................................... 324
Warning light ......................... 457
Electronic key .......................... 134
Battery-saving function ......... 150
If the electronic key does
not operate properly ........... 484
Replacing the battery ............ 439
Emergency flashers ................ 448Emergency, in case of
If a warning buzzer
sounds................................ 455
If a warning light turns on ..... 455
If a warning message is
displayed ............................ 465
If the 12-volt battery is
discharged.......................... 487
If the electronic key does not
operate properly ................. 484
If the hybrid system
will not start ........................ 482
If the vehicle is trapped in
rising water ......................... 450
If you have a flat tire ............. 471
If you lose your keys ..... 135, 137
If you think something is
wrong ................................. 454
If your vehicle becomes
stuck ................................... 498
If your vehicle has to be
stopped in an emergency ... 449
If your vehicle needs to be
towed.................................. 451
If your vehicle overheats....... 494
E
*: Refer to the “NAVIGATION AND MULTIMEDIA SYSTEM
OWNER’S MANUAL”.
548Alphabetical index
Engine
ACCESSORY mode ............. 197
Compartment ........................ 403
Engine switch........................ 196
Hood ..................................... 401
How to start the hybrid
system ................................ 196
Identification number ............ 503
If your vehicle has to be
stopped in an
emergency.......................... 449
Ignition switch
(power switch) .................... 196
Overheating .......................... 494
Power switch......................... 196
Engine coolant
Capacity ................................ 506
Checking ............................... 407
Preparing and checking
before winter....................... 333
Engine coolant temperature
gauge........................................ 98
Engine oil
Capacity ................................ 505
Checking ............................... 404
Preparing and checking
before winter....................... 333
Engine switch .......................... 196
Enhanced VSC ......................... 323
EPS
(Electric Power Steering)...... 324
Warning light ......................... 457
EV drive mode.......................... 202
Event data recorder
(EDR) ........................................ 10
Exclusive jump starting
terminal .................................. 487Flat tire ..................................... 471
Floor mats .................................. 24
Fluid
Brake .................................... 507
Hybrid transmission .............. 507
Washer ................................. 410
Front interior light ................... 353
Front passenger occupant
classification system .............. 48
Front passenger’s seat belt
reminder light ........................ 458
Front personal lights............... 353
Front seat heaters ................... 349
Front seats ............................... 155
Adjustment............................ 155
Cleaning ............................... 389
Correct driving posture ........... 26
Driving position memory ....... 159
Head restraints ..................... 164
Power easy access
system ................................ 159
Seat heaters ......................... 349
Seat ventilators ..................... 349
Front side marker lights
Light switch ........................... 218
Replacing light bulbs ............ 445
Front turn signal lights
Replacing light bulbs ............ 445
Turn signal lever ................... 211
Fuel
Capacity................................ 504
Fuel gauge.............................. 98
Information............................ 510
Refueling .............................. 230
Type.............................. 504, 510
Warning light......................... 458
Fuel consumption ........... 106, 131
Fuel filler door ......................... 230
If the fuel filler door
cannot be opened .............. 234
Refueling .............................. 230
Fuses ........................................ 442F
549Alphabetical index
Garage door opener ................ 377
Gauges ....................................... 98
Glove box ................................. 356
Grocery bag hooks .................. 361
Head restraints ........................ 164
Head-up display ....................... 121
Headlights ................................ 218
Automatic High Beam ........... 222
Light switch ........................... 218
Replacing light bulbs............. 445
Windshield wiper linked
headlight illumination .......... 220
Heated steering wheel............. 349
Heaters
Automatic air
conditioning system ............ 338
Outside rear view mirrors...... 343
Seat heaters ......................... 349
High mounted stoplight
Replacing .............................. 445
High voltage components......... 79
Hill-start assist control............ 323
Hood ......................................... 401
Hooks
Coat hooks............................ 376
Grocery bag hooks ............... 361
Retaining hooks (floor mat)..... 24
Horn .......................................... 167
HUD (Head-up display)............ 121
Hybrid battery
(traction battery)...................... 79
Hybrid battery
(traction battery) air
intake vent ....................... 80, 434Hybrid system............................ 75
Acoustic Vehicle Alerting
System ................................. 76
Emergency shut off system .... 80
Energy monitor/
consumption screen ........... 128
EV drive mode ...................... 202
High voltage components ....... 79
Hybrid System Indicator ....... 100
Hybrid system precautions ..... 79
Hybrid vehicle driving tips ..... 330
If the hybrid system
will not start ........................ 482
Overheating .......................... 494
Power (ignition) switch.......... 196
Starting the hybrid system .... 196
Hybrid System Indicator ......... 100
Hybrid transmission................ 205
If the shift lever
cannot be shifted from P .... 209
Paddle shift switches ............ 208
S mode ................................. 207
G
H