2021 TOYOTA AVALON phone

1715-1. Voice command system operation
5
Voice command system
AVALON_AVALON HV_Navi_(U)
*: Premium Audio only. This func-tion is not available in some
countries or areas.
Text messages can be written
using the dictation function.
To use the dictation function, a
subscription to the connected
services is necessary. Contact
your Toyota dealer for details.
1 Select .
2 Speak to the system.
 Words recognized through
your speech will be displayed.
To confirm the entered text,
select “OK”.
●A keyboard screen will not be dis-
played when the vehicle is being
driven.
●Text message reply with the dicta-
tion function may n ot be available
depending on the type of cellular
phone.
*: Premium Audio only. This func-
tion is not available in some
countries or areas.
Dictation function (English
only)
*
Natural language
understanding*
Due to natural language
speech recognition technol-
ogy, this system recognizes
commands when spoken
naturally. (If a connected
services subscription has
been entered, the system
will be able to connect to
the Cloud and the range of
naturally spoken English
which can be recognized
will be increased.) However,
the system cannot recog-
nize every variation of each
command. In some situa-
tions, it is possible to omit
the command for the proce-
dure and directly state the
desired operation. Not all
voice commands are dis-
played in the function menu.
To use this function, a sub-
scription to the connected
services is necessary. Con-
tact your Toyota dealer for
details.

1745-1. Voice command system operation
AVALON_AVALON HV_Navi_(U)
■Phone
*: If the system does not recognize the name of a contact, create a
voice tag. ( P.261) The name of
a contact can also be recognized
by adding a voice tag.
■While in a phone call
■While incoming message
notification is displayed
*
*: Full screen message notification must be turned on within the
phone settings ( P.258)
CommandAction
“Call ”*
Places a call to
the specified
contact from the
phone book
“Call
”
*
Places a call to
the specified
phone type of
the contact from
the phone book
“Dial number>”Places a call to
the specified
phone number
“Redial”
Places a call to
the phone num-
ber of the latest
outgoing call
“Call back”
Places a call to
the phone num-
ber of latest
incoming call
“Show recent
calls”Displays the call
history screen
“Send a mes-
sage to tact>”
Sends a text
message to
specified con-
tact from the
phone book
CommandAction
“Send ”
Sends DTMF
tones has speci-
fied
“Mute”
Mutes the micro-
phone (far side
cannot hear the
conversation)
“Unmute”Unmutes the
microphone
CommandAction
“Read message”
Reads the
incoming mes-
sage over the
vehicle speakers
“Ignore”
Ignores the
incoming mes-
sage notification
“Reply”
Initiates sending
a reply to the
incoming mes-
sage
“Call”
Places a call to
the phone num-
ber of incoming
message

239
8
8
Phone
AVALON_AVALON HV_Navi_(U)
Phone
.8-1. Phone operation (Hands-free system for
cellular phones)
Quick reference........... 240
Some basics ............... 241
Placing a call using the Bluetooth
® hands-free sys-
tem ............................ 245
Receiving a ca ll using the
Bluetooth
®hands-free sys-
tem ............................ 249
Talking on the Bluetooth
®
hands-free system..... 250
Bluetooth
® phone message
function...................... 252
8-2. Setup Phone settings ............ 258
8-3. What to do if... Troubleshooting .......... 269

2408-1. Phone operation (Hands-free system for cellular phones)
AVALON_AVALON HV_Navi_(U)
8-1.Phone operation (Hands-free system for cellular phones)
The phone screen can be
reached by the following meth-
ods:
From the “PHONE” button
1 Press the “PHONE” button.
From the “MENU” button
1 Press the “MENU” button,
then select “Phone”.
The following functions can be
used on phone operation:
 Registering/connecting a
Bluetooth
® device ( P.36)
 Placing a call using the Blue-
tooth
® hands-free system
( P.245)
 Receiving a call using the
Bluetooth
® hands-free system
( P.249)
 Talking on the Bluetooth
®
hands-free system ( P.250)The following function can be
used on message function:

Using the Bluetooth
® phone
message function ( P.252)
The following functions can be
made in the system:
 Phone settings ( P.258)
 Bluetooth
® settings ( P. 4 1 )
Quick reference
Phone screen operation
Bluetooth® hands-free
system operation
Message function
Setting up a phone

2418-1. Phone operation (Hands-free system for cellular phones)
8
Phone
AVALON_AVALON HV_Navi_(U)
●This system is not guaranteed to
operate with all Bluetooth®
devices.
●If your cellular phone does not
support Bluetooth®, this system
cannot function.
●In the following conditions, the
system may not function:
• The cellular phone is turned off.
• The current position is outside the
communication area.
• The cellular phone is not con-
nected.
• The cellular phone has a low bat- tery.
●Depending on the type of Blue-
tooth® phone, some function is
not available.
●When using the hands-free sys-
tem or Bluetooth® audio and
Wi-Fi® hotspot functions at the
same time, the following problems
may occur:
• The Bluetooth
® connection may
be cut.
• Noise may be heard on the Blue-
tooth
® audio playback.
• A noise may be heard during phone calls.
●Bluetooth® uses the 2.4 GHz fre-
quency band. If both a Wi-Fi® con-
nection and Bluetooth®
connection are being used simul-
taneously, each connection may
be affected.
●If a Bluetooth® device is attempt-
ing to connect to the vehicle while
another device is connected as a
Bluetooth
® audio device or con-
nected using the hands-free sys-
tem or Wi-Fi
® hotspot function, the
communication speed may
decrease or malfunctions may
occur, such as image distortion or
audio skipping. If a Bluetooth
®
device is connected to the system,
the interference it may cause will
be reduced. When carrying a
device with its Bluetooth
® connec-
tion enabled, make sure to regis-
ter it to the system and connect it
or disable its Bluetooth
® function.
●When a device is connected via
Bluetooth®, the Bluetooth® icon
on the status bar will be displayed
in blue. ( P. 1 6 )
Some basics
The hands-free system
enables calls to be made
and received without having
to take your hands off the
steering wheel.
This system supports Blue-
tooth
®. Bluetooth® is a wire-
less data system that
enables cellular phones to
be used without being con-
nected by a cable or placed
in a cradle.
The operating procedure of
the phone is explained here.
When an Apple CarPlay
connection is established,
phone functions will be per-
formed by Apple CarPlay
instead of the hands-free
system.
*
*: This function is not available in some countries or areas.
WA R N I N G
●While driving, do not operate a
cellular phone.

2428-1. Phone operation (Hands-free system for cellular phones)
AVALON_AVALON HV_Navi_(U)
To use the hands-free system
for cellular phones, it is neces-
sary to register a cellular phone
with the system. (P.36)
■Connecting a Bluetooth®
device
Registering an additional
device
1 Display the phone top
screen. ( P.240)
2 Select “Select Device”.
3 Select “Add Device”.
 When another Bluetooth
®
device is connected, a confir-
mation screen will be dis-
played. To disconnect the
Bluetooth
® device, select
“Yes”.
 Up to 5 Bluetooth
® devices
can be registered to the sys-
tem. If the maximum number
of devices are registered, reg-
istration cannot be performed
from the phone top screen.
4 Follow the steps in “Register-
ing a Bluetooth
® phone for
the first time” from step 5.
( P.36)
WA R N I N G
●Your audio unit is fitted with
Bluetooth® antennas. People
with implantable cardiac pace-
makers, cardiac resynchroniza-
tion therapy-pacemakers or
implantable cardioverter defibril-
lators should maintain a reason-
able distance between
themselves and the Bluetooth
®
antennas. The radio waves may
affect the operation of such
devices.
●Before using Bluetooth®
devices, users of any electrical
medical device other than
implantable cardiac pacemak-
ers, cardiac resynchronization
therapy-pacemakers or implant-
able cardioverter defibrillators
should consult the manufacturer
of the device for information
about its operation under the
influence of radio waves. Radio
waves could have unexpected
effects on the operation of such
medical devices.
NOTICE
●Do not leave your cellular phone
in the vehicle. In particular, high
temperatures inside the vehicle
may damage the cellular phone.
Registering/Connecting a
Bluetooth® phone

2438-1. Phone operation (Hands-free system for cellular phones)
8
Phone
AVALON_AVALON HV_Navi_(U)
Selecting a registered device
1 Display the phone top
screen. ( P.240)
2 Select “Select Device”.
3 Select the desired device to
be connected.
4 Check that a confirmation
screen is displayed when the
connection is complete.
 If an error message is dis-
played, follow the guidance
on the screen to try again.
■Bluetooth® phone condition
display
The condition of the Bluetooth
®
phone appears on the upper
right side of the screen. ( P. 1 6 )
■Steering switch
By pressing the phone switch, a
call can be received or ended
without taking your hands off the
steering wheel.
Phone switch
• If the switch is pressed during a call, the call will end.
• If the switch is pressed when an incoming call is received, the call
will be answered.
• If the switch is pressed when a call waiting call is received, the
waiting call will be answered.
• Depending on the system, if the
switch is pressed when an Apple
CarPlay connection is estab-
lished, the Apple CarPlay phone
application will be displayed on
the system screen.
*
Volume control switch
• Press the “+” side to increase the volume.
• Press the “-” side to decrease the volume.
*: This function is not available in some countries or areas.
Using the phone
switch/microphone
A
B

2448-1. Phone operation (Hands-free system for cellular phones)
AVALON_AVALON HV_Navi_(U)
■Microphone
The microphone is used when
talking on the phone.
●The other party’s voice will be
heard from the front speakers.
The audio/visual system will be
muted during phone calls or when
hands-free voice commands are
used.
●Talk alternately with the other
party on the phone. If both parties
speak at the same time, the other
party may not hear what has been
said. (This is no t a malfunction.)
●Keep call volume down. Other-
wise, the other party’s voice may
be audible outside the vehicle and
voice echo may increase. When
talking on the phone, speak
clearly towards the microphone.
●The other party may not hear you
clearly when:
• Driving on an unpaved road. (Making excessive traffic noise.)
• Driving at high speeds.
• The roof or windows are open.
• The air conditioning vents are pointed towards the microphone.
• The sound of the air conditioning fan is loud.
• There is a negative effect on
sound quality due to the phone
and/or network being used.
Press the talk switch to operate
the voice command system.
The voice command system
and its list of commands can
be operated. ( P.168)
 The following data is stored
for every registered phone.
When another phone is con-
nected, the following regis-
tered data cannot be read:
• Contact data
• Call history data
• Favorites data
• Image data
• All phone settings
• Message settings
●When a phone’s registration is
deleted, the above-mentioned
data is also deleted.
NOTICE
●Do not touch and put a sharp
object to the microphone. It may
cause failure.
Voice command system
About the contacts in the
contact list