2021 TOYOTA 4RUNNER service

2319-2. Connected Services operation
9
Connected Services
4RUNNER_NAVI_(U)
When the Toyota apps is acti-
vated, an application may need
to be updated. To update an
application, it is necessary to
download update data and
install it.
■Downloading update
If an update is available,
“Update” can be selected.
1 Select “Update” on the appli-
cation screen. ( P.230)
2 Check that downloading
starts.
“Download in Background”: Select
to operate other functions while
downloading.
“Cancel”: Select to cancel updating.
3Check that downloading is
complete.
“Later”: Select to install later. When
this screen button is selected, the
screen will re turn to the last dis-
played screen. To install the update
data: ( P.231)
“See Detail”: Select to display
detailed information on the update
data.
“Install”: Select to install the update
data. Follow the steps “Installing
the update data” from step 2.
(  P.231)
■Installing the update data
After the downloading is com-
plete, “Update” will be changed
to “Install”.
1 Select “Install” on the appli-
cation screen. ( P.230)
2 Select “Continue”.
“Later”: Select to postpone the
installation of the update data and
go back to the previous screen.
3Check that installing is
started.
“Install in Backgr ound”: Select to
operate other fu nctions while
installing.
4 Select “OK” after the install-
ing is complete.
●The Toyota apps cannot be oper-
ated while installing.
When problems occur with start-
ing the application player, a
message will appear on the
screen. Referring to the follow-
ing items, identify the problem
and take the suggested correc-
tive action.
“When it is safe and legal to
do so, please ensure your
Toyota mobile application is
running and logged in on your
phone.”
The Toyota mobile application can-
not be connected to Bluetooth
®
SPP.
Refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico, to confirm if the
phone is Bluetooth
® SPP compati-
Updating an application
If a message appears on
the screen

2329-2. Connected Services operation
4RUNNER_NAVI_(U)ble or not, and then activate the
Toyota mobile application.

“Installation failed, please try
again”
Installation can be attempted again
by changing to the application
screen and pressing the “Install”
switch.
“Application download error.
Please try again later.”
Downloading can be attempted
again by checking the communica-
tion status, chang ing to the applica-
tion screen and pressing the
“Download” switch again.
 “Download error, some Toyota
mobile application functions
may not work as expected.
Please reinitiate the download
process.”
The Toyota mobile application can-
not be connected to Bluetooth
®
SPP.
Refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico, to confirm if the
phone is Bluetooth
® SPP compati-
ble or not, and then activate the
Toyota mobile application.
Please ensure your Toyota mobile
application is running and logged in
on your phone while vehicle is not
moving.
 “To use the services, Toyota mobile application needs to
be running on your phone.
For more information, please
visit toyota.com or call
1-800-331-4331 in the United
States, 1-888-869-6828 in
Canada, and 1-877-855-8377
in Puerto Rico.”
The Toyota mobile application can-
not be connected to Bluetooth
®
SPP.
Refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico, to confirm if the
phone is Bluetooth
® SPP compati-
ble or not, and then activate the
Toyota mobile application.
 “Communication unsuccess-
ful. Please try again.”
Communication was disconnected.
After a few moments, retry the
operation.

2339-2. Connected Services operation
9
Connected Services
4RUNNER_NAVI_(U)
A keyword can be entered to an
application by the software key-
board or voice recognition func-
tion. For details about the
functions and services provided
by each application, refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico.
The keyboard layout can be
changed. ( P. 6 0 )
1 Display the application
screen. ( P.230)
2 Select the desired application
screen button.
3 Select the character entering
space.
4 Enter a search term, and
then select “OK”.
5 Entering characters will be
reflected on the character
entering space.
 For details on operating the
keyboard:  P. 3 0 1
Display the application
screen. ( P.230)
2 Select the desired application
screen button.
3 Press the talk switch.
( P.162)
4 Say the desired keyword.
 Completion of the keyword
will be detected automatically.
5 Search results will be dis-
played on the screen.
Entering keyword opera-
tion
Entering a keyword using
the software keyboard
Entering a keyword using
the voice recognition func-
tion

2349-2. Connected Services operation
4RUNNER_NAVI_(U)
*: Premium Audio only
●The hands-free system cannot be
used while Destination Assist is
being used.
■From the map screen
1 Press the “MAP” button.
2 Select .
3 Follow the steps in “From the
menu screen” from step 3.
( P.234)
■From the menu screen
1 Press the “MENU” button.
2 Select “Destination”.
3 Select “Dest Assist”.
4 When an agent comes on the
line, tell the agent the
address, business name, or
the type of POI or service.
 To adjust the call volume,
select “-” or “+”, or use the vol-
ume switch on the steering
Destination Assist*
Destination Assist provides
you with live assistance for
finding destinations via the
Toyota response center. You
can request either a specific
business, address, or ask
for help locating your
desired destination by cate-
gory, such as restaurants,
gas stations, shopping cen-
ters or other Points of Inter-
est (POI).
After you tell the agent your
choice of destination, its
coordinates are sent wire-
lessly to your vehicle’s navi-
gation system.
Make a call with Destina-
tion Assist

2359-2. Connected Services operation
9
Connected Services
4RUNNER_NAVI_(U)
wheel during the call.
 To hang up the phone, select
“End” or press the switch
on the steering wheel.
5 After the agent helps you
determine your location of
choice, select the screen but-
ton of the desired action.
“Save”: Select to register as a
memory point.
“Go”: Select to set as a destination.
: Select to call the registered
number.

238
4RUNNER_NAVI_(U)
Alphabetical Index
A
AM ............................................ 128
Android Auto .......................... 142
Apple CarPlay/Android Auto .......................... 53
APPS button ........... .................. 12
Apps button (Menu screen) ..... 14
Apps button (Setup screen) .... 18
Audio ....................................... 122 Audio source ........................ 123
Operating information........... 151
Reordering the audio source 124
Screen adjustment ............... 126
Some basics......................... 123
Sound settings ..................... 124
Turning the system on and off........................................... 123
USB port............................... 124
Voice command system ....... 127
AUDIO button............................ 12
Audio button (Menu screen).... 14
Audio button (Setup screen) ... 18
Audio settings ........................ 149 Common settings ................. 149
Radio settings ...................... 150
Audio source .......................... 123
B
Basic operation ........................ 72
Bluetooth® audio .................... 143
Registering/Conn ecting a Blue-
tooth
® device...................... 145
Bluetooth® button (Setup
screen) .................................... 18
Bluetooth
® details settings ..... 40
Bluetooth® setup screen ........ 41
Connecting a Bluetooth® device
............................................. 41
Deleting a Bluetooth
® device . 43
Detailed settings screen ......... 45 Displaying the Bluetooth
® setup
screen...................................40
Editing the Bluetooth
® device
information............................44
Registering a Bluetooth
® device
.............................................43
Bluetooth
® hands-free system
...............................................188
Bluetooth
® phone message func-
tion .........................................199 Calling the message sender .202
Checking received messages ...........................................200
Displaying the message screen ...........................................199
Receiving a mess age ...........200
Replying to a message (dicta- tion reply)............................201
Replying to a message (quick reply) ..................................202
Buttons overview......................12
C
Clock settings ...........................61
Cloud .........................................95
Command list ..........................166
Connected service s................220
D
Data service button (Setup
screen) .....................................18
Data services settings............176
DCM .........................224, 226, 228
Destination Assist ..................234
Destination button (Menu screen) .....................................14
Destination search ...................84
Destination search operation Address ..................................87
Contact ...................................87
Destination Assist ...................86

240
4RUNNER_NAVI_(U)Microphone ..................... 162, 191
Mobile Assistant ..................... 171
Connectable devices and avail-able functions ..................... 171
Mobile Assistant operation ... 171
N
Natural language understanding ............................................... 165
Navigation ................................. 72
Navigation button (Setup screen) ................................................. 18
P
Phone ...................................... 188 About the contacts in the contact list ....................................... 192
Phone screen operation ....... 188
Registering/Conn ecting a Blue-
tooth
® phone ...................... 190
Some basics......................... 189
Troubleshooting.................... 214
Voice command system ....... 192
When selling or disposing of the vehicle ................................ 192
PHONE button .................. 12, 188
Phone button (Menu screen) ... 14
Phone button (Setup screen) .. 18
Phone settings ....................... 204 Contacts/Call history settings206
Message settings ................. 212
Notifications/display settings 205
Sounds settings.................... 204
Placing a call u sing the Blue-
tooth
® hands-free system ... 193
By call history ....................... 193
By contacts list ..................... 194
By favorites list ..................... 194
By home screen ................... 196
By keypad ............................ 195
POWER VOLUME knob .... 12, 123 Projection button (Menu screen)
.................................................14
Projection settings ...................62
R
Radio........................................128 Available HD Radio™ technol-ogy......................................133
Displaying the radi o ID .........135
How to Subscribe to SiriusXM Satellite Radio/HOW TO SUB-
SCRIBE TO SiriusXM Radio
Services..............................134
Presetting a station ...............129
Radio broadcast data system131
Refer to the tabl e below to iden-
tify the problem and take the
suggested corrective action 136
Smart favorites .....................135
Troubleshooting guide ..........133
Rear view monitor system .....178 Camera.................................180
Differences between the screen and the actual roa d.............181
Driving precautions ...............178
Precautions ..........................180
Screen description................179
Things you should know .......185
When approaching three-dimen- sional objects......................183
Receiving a cal l using the Blue-
tooth
® hands-free system....196
Registering home .............22, 103
Registering/Connecting a Blue- tooth
® device ..........................36
Profiles ...................................39
Registering a Bluetooth
® audio
player for the first time ..........38
Registering a Bluetooth
® phone
for the first time.....................36
Remote Connect .....................228
Route guidance...................91, 96

241
4RUNNER_NAVI_(U)Route guidance screen ............ 96
Freeway ................................. 97
Intersection............................. 98
Lane recommendation ........... 97
Turn list screen ....................... 99
Turn-by-turn arr ow screen ...... 99
Route overview ......................... 92
S
Screen adjustment ................... 33
SEEK/TRACK button ................ 12
Service Connect ..................... 229
Setup ....................................... 103
Setup button (Menu screen) ........................................... 14, 18
Setup screen ............................. 18
SiriusXM (SXM) ....................... 128
Status icon ................................ 16 Status icon explanation .......... 16
Steering switch ............... 147, 162 Audio switch ......................... 147
Talk switch ............................ 162
SXM (SiriusXM) ....................... 128
T
Talking on the Bluetooth®
hands-free system ............... 197 Call screen operation ........... 197
Incoming call waiting ............ 199
Sending tones ...................... 198
Transmit volume setting ....... 198
Things you should know ....... 185 If you notice any symptoms.. 185
Tips for operating the navigation system ................................... 116
Touch screen ............................ 27 Touch screen gestures ........... 27
Touch screen operation .......... 28
Toyota Apps ............................ 230 Entering keyword ................. 233
Toyota Apps settings ............. 236 Traffic button (Setup screen)...18
Traffic incidents button (Informa-
tion screen) .............................19
Traffic information ....................81
Traffic settings ........................ 110
TUNE SCROLL knob ................12
U
USB memory ...........................137
USB port ..................................124
Use of information accumulated by navigation system ........... 115
V
Vehicle alert history button (Information screen) ...............19
Vehicle button (Setup screen) ...........................................18, 66
Vehicle settings ........................66 Displaying the vehicle settings screen...................................66
Maintenance ...........................66
Valet mode setting ..................68
Vehicle settings screen...........66
Voice button (Setup screen) ...........................................18, 64
Voice command system .........162 Using the voice command sys-tem .....................................162
Voice command system opera- tion......................................163
Voice guidance p rompts ........100
Voice settings ...........................64 Displaying the voice settings screen...................................64
Voice settings screen .............64