2021 RAM PROMASTER windshield

2
INTRODUCTION
Symbols Key ............................................................ 7
WARNINGS AND CAUTIONS ................................. 7
VAN CONVERSIONS/CAMPERS ........................... 7
VEHICLE MODIFICATIONS/ALTERATIONS ........... 7
Symbol Glossary ..................................................... 8
GETTING TO KNOW YOUR VEHICLE
KEYS ......................................................................10
Key Fob......................................................... 10
SENTRY KEY ..........................................................12
IGNITION SWITCH .................................................12
VEHICLE SECURITY SYSTEM —
IF EQUIPPED .........................................................13
To Arm The System ...................................... 13
To Disarm The System................................. 13
Rearming Of The System............................. 13
Security System Manual Override .............. 13
DOORS ..................................................................14
Power Door Locks ....................................... 14
Auto Unlock Doors ....................................... 15
Automatic Door Locks ................................. 15
STEERING WHEEL.................................................15
Telescoping Steering Column ..................... 15 SEATS .................................................................... 15
Manual Adjustments ................................... 16
Heated Seats — If Equipped ....................... 19
Fold Down Tray — If Equipped..................... 20
Adjustable Armrests — If Equipped ............ 20
Head Restraints .......................................... 20
UCONNECT VOICE RECOGNITION ....................... 22
Introducing Voice Recognition .................... 22
Basic Voice Commands............................... 22
Get Started ................................................... 22
Additional Information ................................. 22
MIRRORS ............................................................. 23
Inside Rearview Mirror ................................ 23
Outside Mirrors ........................................... 24
Power Mirrors — If Equipped ....................... 24
Power Folding Outside Mirrors —
If Equipped ................................................... 25 Heated Mirrors — If Equipped ..................... 25
EXTERIOR LIGHTS ................................................ 26
Multifunction Lever ..................................... 26
Headlights ................................................... 26
Daytime Running Lights (DRLs) —
If Equipped .................................................. 26 High/Low Beam Switch .............................. 26
Flash-To-Pass .............................................. 26
Parking Lights ............................................. 26
Follow Me Home/Headlight Delay .............. 27
Fog Lights — If Equipped ............................ 27 Turn Signals ................................................. 27
Lane Change Assist ..................................... 27
Battery Saver ............................................... 27
INTERIOR LIGHTS ................................................28
Courtesy Lights ............................................ 28
Illuminated Entry ......................................... 30
WIPERS AND WASHERS .....................................30
Windshield Wiper Operation ...................... 30
CLIMATE CONTROLS ...........................................31
Manual Climate Control Descriptions
And Functions .............................................. 31 Additional Rear Climate Control —
If Equipped ................................................... 34 Operating Tips.............................................. 34
INTERIOR STORAGE AND EQUIPMENT ..............36
Storage ......................................................... 36
USB/AUX Control — If Equipped ................ 37
Power Outlets............................................... 37
Auxiliary Switches — If Equipped ................ 38
WINDOWS ............................................................39
Power Windows .......................................... 39
Window Bar Grates — If Equipped .............. 39
Wind Buffeting ............................................ 40
HOOD......................................................................40
Opening ........................................................ 40
Closing.......................................................... 41
CARGO AREA FEATURES .....................................41

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5
SERVICING AND MAINTENANCE
SCHEDULED SERVICING .................................. 211Maintenance Plan......................................212
ENGINE COMPARTMENT .................................. 215
3.6L Engine ...............................................215Checking Oil Level......................................216
Adding Washer Fluid..................................217Maintenance-Free Battery .......................217
Pressure Washing ......................................217
VEHICLE MAINTENANCE ................................... 218
Engine Oil ...................................................218
Engine Oil Filter ..........................................219Engine Air Cleaner Filter ...........................219
Air Conditioner Maintenance ...................219Body Lubrication ........................................221
Windshield Wiper Blades .........................221
Exhaust System ........................................221
Cooling System ..........................................223Brake System ............................................226
Automatic Transmission ............................226
FUSES .........................................................228
BULB REPLACEMENT ................................235
TIRES .................................................................. 240
Tire Safety Information .............................240Tires — General Information .....................248Tire Types ...................................................252
Spare Tires — If Equipped .........................253
Wheel And Wheel Trim Care ....................255
Snow Traction Devices .............................257Tire Rotation Recommendations ..............258 DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES .................. 259
Treadwear .................................................. 259
Traction Grades ......................................... 259
Temperature Grades ................................. 259
STORING THE VEHICLE .....................................260
BODYWORK ........................................................ 260
Protection From Atmospheric Agents....... 260
Body And Underbody Maintenance .......... 260Preserving The Bodywork .......................... 261
INTERIORS ......................................................... 261
Seats And Fabric Parts .............................. 261
Plastic And Coated Parts ........................... 262
Leather Surfaces ....................................... 263Glass Surfaces .......................................... 263Cleaning The Instrument Panel
Cupholders ................................................. 263
TECHNICAL SPECIFICATIONS
VEHICLE IDENTIFICATION NUMBER.................264
BRAKE SYSTEM .................................................. 264

WHEEL AND TIRE TORQUE SPECIFICATIONS .... 264

Torque Specifications ................................ 264
FUEL REQUIREMENTS .......................................265
3.6L Engine ................................................ 265
Reformulated Gasoline ............................ 266
Materials Added To Fuel ........................... 266
Gasoline/Oxygenate Blends ..................... 266Do Not Use E-85 In Non-Flex Fuel
Vehicles ...................................................... 266
CNG And LP Fuel System Modifications ..... 267

MMT In Gasoline........................................ 267
Fuel System Cautions................................ 267
FLUID CAPACITIES ............................................. 268
ENGINE FLUIDS AND LUBRICANTS ................. 268
CHASSIS FLUIDS AND LUBRICANTS ............... 270
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE .......................................... 271 Prepare For The Appointment .................. 271Prepare A List............................................. 271
Be Reasonable With Requests ................. 271
IF YOU NEED ASSISTANCE .............................. 271
FCA US LLC Customer Center ................... 272
FCA Canada Inc. Customer Center ........... 272
Mexico ........................................................ 272
Puerto Rico And US Virgin Islands ............ 272
Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY) ..................... 272 Service Contract ....................................... 272
WARRANTY INFORMATION .............................. 273
MOPAR PARTS .................................................. 273
REPORTING SAFETY DEFECTS ........................ 273 In The 50 United States And
Washington, D.C. ....................................... 273 In Canada ................................................... 273
PUBLICATION ORDER FORMS ........................ 274
General Information.......................................... 274

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GETTING TO KNOW YOUR VEHICLE23
MIRRORS
INSIDE REARVIEW MIRROR
Manual Mirror — If Equipped
The rearview mirror can be adjusted up, down,
left, and right. The mirror should be adjusted to
center on the view through the rear window.
Headlight glare can be reduced by moving the
small control under the mirror to the night
position (toward the rear of the vehicle). The
mirror should be adjusted while set in the day
position (toward the windshield).

Adjusting Rearview Mirror

Digital Rearview Mirror — If Equipped
The Digital Rearview Mirror provides a high
definition, wide and unobstructed view of the
road behind while driving.
To activate the Digital Rearview Mirror, push the
on/off control lever on the bottom of the mirror
forward.
Digital Rearview Mirror
Push the menu button next to the on/off control
to access the following mirror options:
Brightness
Tilt
Pan (if equipped)
Use the left and right buttons to scroll through
menu options.
When not in use, pull the on/off control back
toward the steering wheel to return the mirror to
the regular Auto Dimming Mirror.
NOTE:
The Digital Rearview Mirror is not as effective
when driving in the following conditions:
Nighttime in low light applications
Bad weather conditions (e.g. extreme haze,
snow/slush)1 — On/Off Control
2 — Menu Button
3 — Left Scroll Button
4 — Right Scroll Button
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30GETTING TO KNOW YOUR VEHICLE
ILLUMINATED ENTRY
The courtesy lights will turn on when you use the
key fob to unlock the doors or open any door.
They also turn on when unlocking or opening
manually from the driver door cylinder.
The lights will fade to off after approximately
30 seconds, or they will immediately fade to
off once the ignition switch is changed to the
MAR (ACC/ON/RUN) position from the
STOP (OFF/LOCK) position.
NOTE:
The front courtesy overhead console and
door courtesy lights will not turn off if the
dimmer control is in the “Dome ON” position.
The illuminated entry system will not operate
if the dimmer control is in the “Dome OFF”
position.
WIPERS AND WASHERS
WINDSHIELD WIPER OPERATION
The windshield wiper/washer lever is located on
the right side of the steering column. There are
five different modes of operation for the front
windshield wipers. The windshield wiper lever
can be raised or lowered to access the modes.
NOTE:
The windshield wipers/washers will
only operate with the ignition in the
MAR (ACC/ON/RUN) position.

Windshield Wiper/Washer Lever
Intermittent Wipers
Push the lever downward to the first detent and
rotate the center ring to use one of the four
intermittent wiper settings when weather
conditions make a single wiping cycle, with a
variable delay between cycles, desirable.
Push the lever downward to the second detent,
and the wipers will operate at low speed. Push
the lever downward to the third detent, and the
wipers will operate at high speed.
Windshield Washers
To use the washer, pull the windshield wiper/
washer lever toward the steering wheel to
activate. The wipers will activate automatically
for three cycles after the lever is released, and
then resume the intermittent interval previously
selected.
If the lever is pulled while in the off position, the
wipers will operate for three cycles and then
turn off.

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GETTING TO KNOW YOUR VEHICLE31
Mist
Use the Mist feature when weather conditions
make occasional usage of the wipers
necessary. Push the lever upward to the MIST
position and release for a single wiping cycle.
NOTE:
The mist feature does not activate the washer
pump; therefore, no washer fluid will be sprayed
on the windshield. The wash function must be
used in order to spray the windshield with
washer fluid.
For information on wiper care and replacement,
see Úpage 221.
CLIMATE CONTROLS
The Climate Control system allows you to
regulate the temperature, air flow, and direction
of air circulating throughout the vehicle. The
controls are located on the touchscreen (if
equipped) and on the instrument panel below
the radio.
MANUAL CLIMATE CONTROL
D
ESCRIPTIONS AND FUNCTIONS

Uconnect 3 With 5-inch Display With Manual Climate
Controls

The Manual Temperature Controls consist of a
series of three outer rotary dials (blower speed,
temperature and mode) and three inner push
buttons (Recirculation, A/C, Rear Window
Defroster).
A/C Button — If Equipped
Push the A/C button to engage the Air
Conditioning (A/C). The A/C indicator
illuminates when A/C is on.
NOTE:
For Manual Climate Controls, if the system is
in Mix, Floor or Defrost Mode, the A/C can be
turned off, but the A/C system shall remain
active to prevent fogging of the windows.
If fog or mist appears on the windshield or
side glass, select Defrost mode, and increase
blower speed if needed.
If your air conditioning performance seems
lower than expected, check the front of the
A/C condenser (located in front of the radi -
ator), for an accumulation of dirt or insects.
Clean with a gentle water spray from the front
of the radiator and through the condenser.
WARNING!
Sudden loss of visibility through the
windshield could lead to a collision. You might
not see other vehicles or other obstacles. To
avoid sudden icing of the windshield during
freezing weather, warm the windshield with
the defroster before and during windshield
washer use.
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32GETTING TO KNOW YOUR VEHICLE
Recirculation Button
Press and release this button to
change the system between
recirculation mode and outside air
mode. The Recirculation indicator and
the A/C indicator illuminate when the
Recirculation button is pressed. Recirculation
can be used when outside conditions such as
smoke, odors, dust, or high humidity are
present. Recirculation can be used in all modes
except for Defrost. Recirculation may be
unavailable if conditions exist that could create
fogging on the inside of the windshield. The A/C
can be deselected manually without disturbing
the mode control selection. Continuous use of
the Recirculation mode may make the inside air
stuffy and window fogging may occur. Extended
use of this mode is not recommended.
On systems with Manual Climate Controls, if
equipped, the Recirculation mode is not
allowed in Defrost mode to improve window
clearing operation. Recirculation is disabled
automatically if this mode is selected.
Attempting to use Recirculation while in this
mode causes the LED in the control button to
blink and then turns off.
Front Defrost Mode
Turn the mode control knob to the
Front Defrost position. Air comes from
the windshield and side window
demist outlets. When the defrost
button is selected, the blower level may
increase. Use Defrost mode with maximum
temperature settings for best windshield and
side window defrosting and defogging.
Rear Defrost Button
Push and release the Rear Defrost
Control button to turn on the rear
window defroster and the heated
outside mirrors (if equipped). The
Rear Defrost indicator illuminates when the rear
window defroster is ON. The rear window
defroster automatically turns OFF after
20 minutes.
CAUTION!
Failure to follow these cautions can cause
damage to the heating elements:
Use care when washing the inside of the
rear window. Do not use abrasive window
cleaners on the interior surface of the
window. Use a soft cloth and a mild
washing solution, wiping parallel to the
heating elements. Labels can be peeled off
after soaking with warm water.
Do not use scrapers, sharp instruments, or
abrasive window cleaners on the interior
surface of the window.
Keep all objects a safe distance from the
window.

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GETTING TO KNOW YOUR VEHICLE33
Temperature Control
Temperature Control regulates the temperature
of the air forced through the climate system.
The temperature increases as you
turn the temperature control knob
clockwise.
The temperature decreases as you
turn the temperature control knob
counterclockwise.
Blower Control
Blower Control regulates the amount
of air forced through the climate
system. There are seven blower
speeds available. The blower speed
increases as you turn the blower control knob
clockwise from the lowest blower setting. The
blower speed decreases as you turn the blower
control knob counterclockwise.
NOTE:
Depending on the configuration, your vehicle
may be equipped with four blower speeds.
Mode Control
Turn the mode control knob to change
the airflow distribution mode. The
airflow distribution mode can be
adjusted so air comes from the
instrument panel outlets, floor outlets, defrost
outlets and demist outlets.
Panel Mode
Air comes from the outlets in the
instrument panel. Each of these
outlets can be individually adjusted to
direct the flow of air. The air vanes of
the center outlets and outboard outlets can be
moved up and down or side to side to regulate
airflow direction. There is a shut off wheel
located below the air vents to shut off or adjust
the amount of airflow from these outlets.
Bi-Level Mode

Air comes from the instrument panel
outlets and floor outlets. A slight
amount of air is directed through
the defrost and side window
demister outlets.
NOTE:
Bi-Level mode is designed under comfort condi
-
tions to provide cooler air out of the panel
outlets and warmer air from the floor outlets.
Floor Mode
Air comes from the floor outlets.
A slight amount of air is directed
through the defrost and side window
demister outlets.
Mix Mode
Air is directed through the floor,
defrost, and side window demister
outlets. This setting works best in cold
or snowy conditions that require extra
heat to the windshield. This setting is good for
maintaining comfort while reducing moisture on
the windshield.
Climate Control OFF
To turn the Climate Controls off, turn
the blower control knob to the OFF (O)
position.
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GETTING TO KNOW YOUR VEHICLE35
Vacation Storage
For information on maintaining the Climate
Control system when the vehicle is being stored
for an extended period of time, see
Úpage 260.
Window Fogging
Vehicle windows tend to fog on the inside in
mild, rainy, and/or humid weather. To clear the
windows, select Defrost or Mix mode and
increase the front blower speed. Do not use the
Recirculation mode without A/C for long
periods, as fogging may occur.
Outside Air Intake
Make sure the air intake, located directly in
front of the windshield, is free of obstructions
such as leaves. Leaves collected in the air
intake may reduce airflow, and if they enter the
plenum, they could plug the water drains. In
Winter months, make sure the air intake is clear
of ice, slush, and snow.
Cabin Air Filter
The Climate Control system filters out dust and
pollen from the air. Contact an authorized
dealer to service your cabin air filter, and to
have it replaced when needed.
Operating Tips Chart
WEATHER CONTROL
SETTINGS
Hot Weather And
Vehicle Interior Is Very Hot Set the mode control
to (Panel mode), (A/C) on, and
blower on high. Roll
down the windows for a minute to flush out
the hot air. Adjust the
controls as needed to achieve comfort.
Warm Weather Turn (A/C) on and
set the mode control
to the (Panel Mode) position.
Cool Sunny Operate in
(Bi-Level Mode) position.
Cool & Humid Conditions Set the mode control
to (Mix Mode) and
turn on (A/C) to
keep windows clear.
Cold Weather Set the mode control
to the (Floor
Mode) position. If
windshield fogging
starts to occur, move
the control to the (Mix Mode) position.
WEATHER CONTROL
SETTINGS
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