2021 RAM PROMASTER door lock

2
INTRODUCTION
Symbols Key ............................................................ 7
WARNINGS AND CAUTIONS ................................. 7
VAN CONVERSIONS/CAMPERS ........................... 7
VEHICLE MODIFICATIONS/ALTERATIONS ........... 7
Symbol Glossary ..................................................... 8
GETTING TO KNOW YOUR VEHICLE
KEYS ......................................................................10
Key Fob......................................................... 10
SENTRY KEY ..........................................................12
IGNITION SWITCH .................................................12
VEHICLE SECURITY SYSTEM —
IF EQUIPPED .........................................................13
To Arm The System ...................................... 13
To Disarm The System................................. 13
Rearming Of The System............................. 13
Security System Manual Override .............. 13
DOORS ..................................................................14
Power Door Locks ....................................... 14
Auto Unlock Doors ....................................... 15
Automatic Door Locks ................................. 15
STEERING WHEEL.................................................15
Telescoping Steering Column ..................... 15 SEATS .................................................................... 15
Manual Adjustments ................................... 16
Heated Seats — If Equipped ....................... 19
Fold Down Tray — If Equipped..................... 20
Adjustable Armrests — If Equipped ............ 20
Head Restraints .......................................... 20
UCONNECT VOICE RECOGNITION ....................... 22
Introducing Voice Recognition .................... 22
Basic Voice Commands............................... 22
Get Started ................................................... 22
Additional Information ................................. 22
MIRRORS ............................................................. 23
Inside Rearview Mirror ................................ 23
Outside Mirrors ........................................... 24
Power Mirrors — If Equipped ....................... 24
Power Folding Outside Mirrors —
If Equipped ................................................... 25 Heated Mirrors — If Equipped ..................... 25
EXTERIOR LIGHTS ................................................ 26
Multifunction Lever ..................................... 26
Headlights ................................................... 26
Daytime Running Lights (DRLs) —
If Equipped .................................................. 26 High/Low Beam Switch .............................. 26
Flash-To-Pass .............................................. 26
Parking Lights ............................................. 26
Follow Me Home/Headlight Delay .............. 27
Fog Lights — If Equipped ............................ 27 Turn Signals ................................................. 27
Lane Change Assist ..................................... 27
Battery Saver ............................................... 27
INTERIOR LIGHTS ................................................28
Courtesy Lights ............................................ 28
Illuminated Entry ......................................... 30
WIPERS AND WASHERS .....................................30
Windshield Wiper Operation ...................... 30
CLIMATE CONTROLS ...........................................31
Manual Climate Control Descriptions
And Functions .............................................. 31 Additional Rear Climate Control —
If Equipped ................................................... 34 Operating Tips.............................................. 34
INTERIOR STORAGE AND EQUIPMENT ..............36
Storage ......................................................... 36
USB/AUX Control — If Equipped ................ 37
Power Outlets............................................... 37
Auxiliary Switches — If Equipped ................ 38
WINDOWS ............................................................39
Power Windows .......................................... 39
Window Bar Grates — If Equipped .............. 39
Wind Buffeting ............................................ 40
HOOD......................................................................40
Opening ........................................................ 40
Closing.......................................................... 41
CARGO AREA FEATURES .....................................41

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10
GETTING TO KNOW YOUR VEHICLE
KEYS
KEY FOB
Your vehicle uses a key start ignition system
which supports Remote Keyless Entry (RKE).
The key fob allows you to lock or unlock the
doors from distances up to approximately 66 ft
(20 m). The key fob does not need to be pointed
at the vehicle to activate the system. The key
fob also contains an integrated mechanical key,
which can be used by pushing the mechanical
key release button.
The vehicle is supplied with a code card
containing key code numbers to order duplicate
keys, and the authorized dealer that sold you
your new vehicle has the key code numbers for
your vehicle locks. These numbers can be used
to order duplicate keys.
NOTE:
The key fob may not be able to be detected by
the vehicle if it is located next to a mobile
phone, laptop or other electronic device; these
devices may block the key fob’s wireless signal
Úpage 274.
Key Fob With Integrated Mechanical Key

To Lock/Unlock The Doors
To lock all of the doors, push and release the
lock button once. Push and release the unlock
button on key fob once to unlock only the front
doors. Push and release the cargo unlock
button on key fob once to unlock the cargo area
(rear lateral sliding doors and rear door). The
doors can also be locked and unlocked
manually by using the mechanical key.
When the doors are unlocked, the turn signals
will flash. When the doors are locked, the turn
signals will flash and the horn will chirp (if
activated through the Uconnect Settings
Ú
page 89). If a door is open when the lock
button is pushed, the turn signal lights will flash
at an increased rate to indicate that a door is
still open.
1 — Mechanical Key Release Button
2 — Driver/Passenger Unlock Button
3 — Lock Button
4 — Cargo Lock/Unlock Button

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GETTING TO KNOW YOUR VEHICLE11
Replacing The Battery In The Key Fob
The recommended replacement battery is
CR2032.
NOTE:
Customers are recommended to use a
battery obtained from Mopar. Aftermarket
coin battery dimensions may not meet the
original OEM coin battery dimensions.
Perchlorate Material – special handling may
apply. See www.dtsc.ca.gov/hazard-
ouswaste/perchlorate.

1. Push the mechanical key release button and release the mechanical key to access
the battery case screw located on the side
of the key fob.

2. Rotate the screw located on the side of the key fob using a small screwdriver.
Key Fob Screw Location

3. Take out the battery case. Remove and replace the battery observing its polarity.
4. Refit the battery case inside the key fob and turn the screw to lock it into place.
Programming And Requesting Additional
Key Fobs
Programming the key fob may be performed by
an authorized dealer.
NOTE:
Once a key fob is programmed to a vehicle, it
cannot be re-purposed and reprogrammed to
another vehicle. Duplication of keys may be performed at an
authorized dealer. The VIN is required for
authorized dealer replacement of keys.
NOTE:
Only keys that have been programmed to the
vehicle electronics can be used to start the
vehicle. Once a Sentry Key has been
programmed to a vehicle, it cannot be
programmed to any other vehicle. When having
the Sentry Key Immobilizer system serviced,
bring all vehicle keys with you to an authorized
dealer.
WARNING!
Always remove the key fobs from the
vehicle and lock all doors when leaving the
vehicle unattended.
Always remember to place the ignition in
the OFF mode.2

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GETTING TO KNOW YOUR VEHICLE13
NOTE:
Opening the driver's door when the key is in the
ignition and the ignition switch position is STOP
(OFF/LOCK) sounds a signal to remove the key.
VEHICLE SECURITY SYSTEM — IF EQUIPPED
The Vehicle Security system monitors the
vehicle doors and ignition for unauthorized
operation. When the Vehicle Security system is
activated, interior switches for door locks are
disabled. The system provides both audible and
visible signals. For the first three minutes, the
horn will sound, and the turn signal lights will
flash. For an additional 15 minutes, only the
turn signal lights will flash.
TO ARM THE SYSTEM
To arm the system, the Vehicle Security system
will set when you use the key fob to lock the
doors. If a door or the hood is not properly shut,
the system will not be armed.
TO DISARM THE SYSTEM
Use the key fob to unlock the door and disarm
the system.
The Vehicle Security system will also disarm if a
programmed Sentry Key is inserted into the
ignition switch. To exit the alarming mode,
push the key fob unlock button, or insert a
programmed Sentry Key into the ignition switch. The Vehicle Security system is designed to
protect your vehicle. However, you can create
conditions where the system will give you a false
alarm. If one of the previously described arming
sequences has occurred, the Vehicle Security
system will arm regardless of whether you are in
the vehicle or not. If you remain in the vehicle
and open a door, the alarm will sound. If this
occurs, disarm the Vehicle Security system.
REARMING OF THE SYSTEM
If the system has not been disabled, the Vehicle
Security system will rearm itself after the 15
additional minutes of turn lamps flashing. If the
condition which initiated the alarm is still
present, the system will ignore that condition
and monitor the remaining doors and ignition.
SECURITY SYSTEM MANUAL OVERRIDE
The Vehicle Security system will not arm/disarm
if you lock/unlock the doors using the manual
door lock.
Allowing children to be in a vehicle unat
-
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil-
dren. A child could operate power windows,
other controls, or move the vehicle.
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
CAUTION!

An unlocked vehicle is an invitation. Always
remove the key from the ignition and lock all
the doors when leaving the vehicle unattended.

WARNING! (Continued)
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14GETTING TO KNOW YOUR VEHICLE
(Continued)
DOORS
POWER DOOR LOCKS
The central lock/unlock button has an LED that
indicates whether the doors are locked or
unlocked.
LED ON: Doors locked. Push the right side of
the central lock/unlock button once again to
centrally unlock all doors. The LED will switch
off.
LED OFF: Doors unlocked. Push the left side
of the central lock/unlock button again to
centrally lock all doors. The doors will be
locked only if all the doors are properly
closed.
Once the doors have been locked with the key
fob, it will no longer be possible to unlock them
by pushing the central lock/unlock button.
To unlock the front doors, pull the inside door
handle to the detent.
The load compartment power door lock switch
is located on the driver door trim panel. Use this
switch to lock or unlock the load compartment
doors.
Load Compartment Power Door Lock Switch
WARNING!
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
For personal security and safety in the
event of a collision, lock the vehicle doors
as you drive as well as when you park and
leave the vehicle.
Before exiting a vehicle, always shift the
automatic transmission into PARK or the
manual transmission into FIRST gear or
REVERSE, apply the parking brake, turn the
vehicle OFF, remove the key fobs from
vehicle, and lock all doors. and lock your
vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat
-
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil -
dren. A child could operate power windows,
other controls, or move the vehicle.
CAUTION!
An unlocked vehicle is an invitation. Always
remove the key from the ignition and lock all
of the doors when leaving the vehicle
unattended.
WARNING! (Continued)

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GETTING TO KNOW YOUR VEHICLE15
AUTO UNLOCK DOORS
This feature unlocks all front doors when one
front door is opened.
NOTE:
If the rear or side door is open, only the rear or
side door is unlocked.
AUTOMATIC DOOR LOCKS
When enabled, the door locks will lock
automatically when the vehicle's speed exceeds
12 mph (20 km/h). The auto door lock feature
can be enabled or disabled through the
Uconnect system Úpage 89.
STEERING WHEEL
TELESCOPING STEERING COLUMN
This feature allows you to lengthen or shorten
the steering column. The telescoping control
handle is located below the steering wheel at
the end of the steering column.
Telescoping Control Handle

To unlock the steering column, pull the control
handle up. To lengthen or shorten the steering
column, pull the steering wheel outward or push
it inward as desired. To lock the steering column
in position, push the control handle down until
fully engaged.
SEATS
Seats are a part of the Occupant Restraint
System of the vehicle.
WARNING!
Do not adjust the steering column while
driving. Adjusting the steering column while
driving or driving with the steering column
unlocked, could cause the driver to lose
control of the vehicle. Failure to follow this
warning may result in serious injury or death.
WARNING!
It is dangerous to ride in a cargo area,
inside or outside of a vehicle. In a collision,
people riding in these areas are more likely
to be seriously injured or killed.
Do not allow people to ride in any area of
your vehicle that is not equipped with seats
and seat belts. In a collision, people riding
in these areas are more likely to be seri -
ously injured or killed.
Be sure everyone in your vehicle is in a seat
and using a seat belt properly.
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18GETTING TO KNOW YOUR VEHICLE
Lumbar Support — If Equipped
This feature allows you to increase or decrease
the amount of lumbar support. The lumbar
control knob is located on the rear upper
outboard side of the driver's seatback. Rotate
the control forward to increase and rearward to
decrease the desired amount of lumbar
support.
Suspension Seat — If Equipped
The seat is equipped with a mechanical spring
system and hydraulic shock absorber to ensure
maximum comfort and safety. The system of
springs also effectively absorbs impact from
uneven road surfaces. Damper Weight Adjustment
Use the weight adjustment knob, located on the
inboard side of the seat, to set the required
setting based on body weight, with settings
between 88 lbs (40 kg) and 286 lbs (130 kg).

Weight Adjustment Knob

Swivel Seat — If Equipped

The swivel seat lever is located at the lower front
inboard side of the seat. The seat may be turned
through 180° toward the seat on the opposite
side and approximately 35° toward the door.
The seat may be locked in the driving position or
at the 180° position. To swivel the seat, pull the
swivel seat inboard lever outward, turn the seat
to the desired position and release the lever.
Swivel Seat Lever

If the vehicle is equipped with interlocking
swivel seats, the seats must be locked in the
facing forward position while driving. If the seats
are not in the correct position, a warning will
appear in the instrument cluster display.

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GETTING TO KNOW YOUR VEHICLE27
FOLLOW ME HOME/HEADLIGHT DELAY
When this feature is selected, the driver can
choose to have the headlights remain on for a
preset period of time after the engine is turned
off.
Activation
Remove the key or turn the ignition to the STOP
(OFF/LOCK) position, and pull the multifunction
lever toward the steering wheel within two
minutes. Each time the lever is pulled, the
activation of the lights will be extended by
30 seconds. The activation of the lights can be
extended to a maximum of 210 seconds.
The indicator light on the instrument panel will
light up and the corresponding message will
appear in the instrument cluster display for as
long as the function is activated. The indicator
light comes on when the lever is operated and
stays on until the function is automatically
deactivated. Each movement of the lever only
increases the amount of time the lights stay on.
Deactivation
Pull the multifunction lever toward the steering
wheel and hold it for more than two seconds.
FOG LIGHTS — IF EQUIPPED
The fog light switch is located on the center
stack of the instrument panel, just below the
climate controls.
Push the switch once to turn the fog
lights on. Push the switch a second
time to turn the fog lights off.
NOTE:
If the vehicle’s ignition is turned off, the fog
lights will also turn off.
TURN SIGNALS
Move the multifunction lever up or down and
the arrows on each side of the instrument
cluster will flash to show proper operation of the
turn signals.
NOTE:
If either light remains on and does not flash, or
there is a very fast flash rate, check for a defec -
tive outside light bulb.
LANE CHANGE ASSIST
Lightly push the multifunction lever up or down,
without moving beyond the detent, and the turn
signal will flash five times then automatically
turn off.
BATTERY SAVER
To protect the life of your vehicle’s battery,
when the ignition is OFF and any door is left ajar
for 15 minutes, the interior lights will
automatically turn off.
NOTE:
Battery saver mode is cancelled if the ignition is
placed in the MAR (ACC/ON/RUN) position.
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