2021 RAM PROMASTER door lock

30GETTING TO KNOW YOUR VEHICLE
ILLUMINATED ENTRY
The courtesy lights will turn on when you use the
key fob to unlock the doors or open any door.
They also turn on when unlocking or opening
manually from the driver door cylinder.
The lights will fade to off after approximately
30 seconds, or they will immediately fade to
off once the ignition switch is changed to the
MAR (ACC/ON/RUN) position from the
STOP (OFF/LOCK) position.
NOTE:
The front courtesy overhead console and
door courtesy lights will not turn off if the
dimmer control is in the “Dome ON” position.
The illuminated entry system will not operate
if the dimmer control is in the “Dome OFF”
position.
WIPERS AND WASHERS
WINDSHIELD WIPER OPERATION
The windshield wiper/washer lever is located on
the right side of the steering column. There are
five different modes of operation for the front
windshield wipers. The windshield wiper lever
can be raised or lowered to access the modes.
NOTE:
The windshield wipers/washers will
only operate with the ignition in the
MAR (ACC/ON/RUN) position.

Windshield Wiper/Washer Lever
Intermittent Wipers
Push the lever downward to the first detent and
rotate the center ring to use one of the four
intermittent wiper settings when weather
conditions make a single wiping cycle, with a
variable delay between cycles, desirable.
Push the lever downward to the second detent,
and the wipers will operate at low speed. Push
the lever downward to the third detent, and the
wipers will operate at high speed.
Windshield Washers
To use the washer, pull the windshield wiper/
washer lever toward the steering wheel to
activate. The wipers will activate automatically
for three cycles after the lever is released, and
then resume the intermittent interval previously
selected.
If the lever is pulled while in the off position, the
wipers will operate for three cycles and then
turn off.

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GETTING TO KNOW YOUR VEHICLE39
WINDOWS
POWER WINDOWS
The control on the left front door panel has
switches that control all power windows. There
is a single opening and closing switch on the
front passenger door for passenger window
control.

Power Window Switches

NOTE:
The Key Off Power Delay feature will allow the
power windows to operate for up to three
minutes after the ignition is placed in the STOP
(OFF/LOCK) position. This feature is cancelled
when either front door is opened.
Automatic Window Features
Auto-Down Feature — If Equipped
The window switches may be equipped with an
Auto-Down feature. Push the window switch for
half a second, release, and the window will go
down automatically.
To stop the window from going all the way down
during the auto-down operation, pull up or push
down on the switch briefly. To open the window part way, lift the window
switch to the detent for less than half a second
and release it to stop the window.
WINDOW BAR GRATES — IF EQUIPPED
This vehicle may be equipped with metal grates
over the sliding door windows. This feature is a
part of the vehicle’s safety system, and is
designed to protect you and your passengers in
the event of an accident.

Window Bar Grates

WARNING!
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle or in a location accessible to chil -
dren. A child could operate power windows,
other controls, or move the vehicle.
WARNING!

The metal grates over the sliding door windows
are designed to protect you in the event of an
accident. Modification or removal of the grates
could lead to serious injury or death.

2

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44GETTING TO KNOW YOUR INSTRUMENT PANEL
5. Fuel Gauge
The pointer shows the level of fuel in the
fuel tank when the ignition switch is in
the ON/RUN position.
 The fuel pump symbol points
to the side of the vehicle where
the fuel door is located
Ú page 75.
INSTRUMENT CLUSTER DISPLAY
Your vehicle will be equipped with an
instrument cluster display, which offers useful
information to the driver. With the ignition in the
STOP (OFF/LOCK) mode, opening/closing of a
door will activate the display for viewing, and
display the total miles, or kilometers, in the
odometer. Your instrument cluster display is
designed to display important information
about your vehicle’s systems and features.
Using a driver interactive display located on the
instrument panel, your instrument cluster
display can show you how systems are working
and give you warnings when they are not. The
steering wheel mounted controls allow you to
scroll through the main menus and submenus.
You can access the specific information you
want and make selections and adjustments.
LOCATION AND CONTROLS
The instrument cluster display features a driver
interactive display that is located in the
instrument cluster.

Instrument Cluster Display

This system allows the driver to select a variety
of useful information by pushing the switches
mounted on the instrument panel. Examples of
menu items are:
Speed Beep
Buzzer Volume
Seat Belt Buzzer
Exit Menu
CAUTION!

Driving with a hot engine cooling system could
damage your vehicle. If the temperature gauge
reads “H,” pull over and stop the vehicle. Idle
the vehicle with the air conditioner turned off
until the pointer drops back into the normal
range. If the pointer remains on the “H,” turn
the engine off immediately and call an
authorized dealer for service.

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GETTING TO KNOW YOUR INSTRUMENT PANEL49
Door Open Warning Light
This indicator will illuminate when one
or more door(s) are not fully closed.
NOTE:
If the vehicle is moving and a door is opened,
there will also be a single chime.
Electronic Throttle Control Warning Light
This warning light will illuminate to
inform of a problem with the
Electronic Throttle Control (ETC)
system. If a problem is detected while
the vehicle is running, the light will either stay
on or flash depending on the nature of the
problem. Cycle the ignition when the vehicle is
safely and completely stopped and the
transmission is placed in the PARK (P) position.
The light should turn off. If the light remains on
with the vehicle running, your vehicle will
usually be drivable; however, see an authorized
dealer for service as soon as possible.
If the light continues to flash when the vehicle is
running, immediate service is required and you
may experience reduced performance, an
elevated/rough idle, or engine stall and your
vehicle may require towing. The light will come on when the ignition is placed in the ON/RUN or
MAR/ON/RUN position and remain on briefly as
a bulb check. If the light does not come on
during starting, have the system checked by an
authorized dealer.
Transmission Fault Warning Light
This light will illuminate (together with
a message in the instrument cluster
display and a buzzer) to indicate a
transmission fault. Contact an
authorized dealer if the message remains after
restarting the engine.
Engine Temperature Warning Light
This light warns of an overheated
engine condition. If the engine
coolant temperature is too high, this
indicator will illuminate and a single
chime will sound.

If the light turns on while driving, safely pull over
and stop the vehicle. If the Air Conditioning (A/C)
system is on, turn it off. Also, shift the
transmission into NEUTRAL and idle the vehicle.
If the temperature reading does not return to
normal, turn the engine off immediately and call
for service
Ú
page 206.

Brake Warning Light
This warning light monitors various
brake functions, including brake fluid
level and parking brake application. If
the brake light turns on it may
indicate that the parking brake is applied, that
the brake fluid level is low, or that there is a
problem with the Anti-Lock Brake System
reservoir.
If the light remains on when the parking brake
has been disengaged, and the fluid level is at
the full mark on the master cylinder reservoir, it
indicates a possible brake hydraulic system
malfunction or that a problem with the Brake
Booster has been detected by the Anti-Lock
Brake System (ABS) / Electronic Stability
Control (ESC) system. In this case, the light will
remain on until the condition has been
corrected. If the problem is related to the brake
booster, the ABS pump will run when applying
the brake, and a brake pedal pulsation may be
felt during each stop.
The dual brake system provides a reserve
braking capacity in the event of a failure to a
portion of the hydraulic system. A leak in either
half of the dual brake system is indicated by the
3

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94MULTIMEDIA
Lights
When the Lights button is pressed on the touchscreen, the system displays the options related to the vehicle’s exterior and interior lights.
NOTE:
When the “Daytime Running Lights” feature is selected, the daytime running lights can be turned on or off. This feature is only allowed by law in the
country of the vehicle purchased.
Doors & Locks
When the Doors & Locks button is pressed on the touchscreen, the system displays the options related to locking and unlocking the vehicle’s doors.
Key Off Options
When the Key Off Options button is pressed on the touchscreen, the system displays the options related to vehicle shut off. These settings will only
activate when the ignition is set to OFF.
Setting Name Description
Daytime Running LightsThis setting will allow you to turn the Daytime Running Lights on or off.
Setting Name Description
Auto Door Locks
This setting will allow you to change if the doors lock automatically when the vehicle reaches 12 mph (20 km/h).

Horn w/ Lock This setting will sound the horn when the key fob’s Lock button is pushed. The “Off” setting will not sound the
horn. The “1st Press” setting will sound the horn when the Lock button is pushed once. The “2nd Press” setting
will sound the horn when the Lock button is pushed twice.
Setting Name
Description
Radio Off DelayThis setting will allow you to set the amount of time the radio remains on after the vehicle has been turned off.
The “0 min” setting will shut the radio off the moment the vehicle is turned off. The “20 min” setting will leave the
radio on for 20 minutes after the vehicle has been turned off or until one of the doors has been opened.

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SAFETY179
(Continued)
Fuel Cut Off Switch
Your vehicle is equipped with a Fuel Cut Off
switch. In the event of an accident, if the
communication network remains intact, and
the power remains intact, depending on the
nature of the event, the Fuel Cut Off Switch may
perform the following functions:
Cut off fuel to the engine and turn off the
engine.
Flash hazard lights as long as the battery has
power or until the hazard light button is
pressed. The hazard lights can be deacti -
vated by pressing the hazard light button.
Turn on the interior lights, which remain on
as long as the battery has power.
Unlock the power door locks.
NOTE:
After an accident, remember to cycle the igni -
tion to the STOP (OFF/LOCK) position and
remove the key from the ignition switch to avoid
draining the battery. Carefully check the vehicle
for fuel leaks in the engine compartment and on
the ground near the engine compartment and
fuel tank before resetting the system and
starting the engine. If there are no fuel leaks or damage to the vehicle electrical devices (e.g.
headlights) after an accident, reset the Fuel Cut
Off Switch by following the procedure described
below. If you have any doubt, contact an autho
-
rized dealer.
Fuel Cut Off Switch Reset Procedure
In order to reset the Fuel Cut Off Switch after an
event push the “A” Button located underneath
the instrument panel on the passenger side.

Fuel Cut Off Switch

Maintaining Your Air Bag System
WARNING!
If, after an accident, you smell fuel or see
leaks from the fuel system, do not reset the
Fuel Cut Off Switch to avoid the risk of fire.
Before resetting the Fuel Cut Off Switch,
carefully check for fuel leaks or damage to
the vehicle electrical devices (e.g.
headlights).
WARNING!
Modifications to any part of the air bag
system could cause it to fail when you need
it. You could be injured if the air bag system
is not there to protect you. Do not modify
the components or wiring, including adding
any kind of badges or stickers to the
steering wheel hub trim cover or the upper
passenger side of the instrument panel. Do
not modify the front bumper, vehicle body
structure, or add aftermarket side steps or
running boards.6

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188SAFETY
(Continued)
PERIODIC SAFETY CHECKS YOU SHOULD
M
AKE OUTSIDE THE VEHICLE
Tires
Examine tires for excessive tread wear and
uneven wear patterns. Check for stones, nails,
glass, or other objects lodged in the tread or
sidewall. Inspect the tread for cuts and cracks.
Inspect sidewalls for cuts, cracks, and bulges.
Check the lug nut/bolt torque for tightness.
Check the tires (including spare) for proper cold
inflation pressure.
Lights
Have someone observe the operation of brake
lights and exterior lights while you work the
controls. Check turn signal and high beam
indicator lights on the instrument panel.
Door Latches
Check for proper closing, latching, and locking.
ONLY install floor mats designed to fit your
vehicle. NEVER install a floor mat that
cannot be properly attached and secured to
your vehicle. If a floor mat needs to be
replaced, only use a FCA approved floor
mat for the specific make, model, and year
of your vehicle.
ONLY use the driver’s side floor mat on the
driver’s side floor area. To check for inter -
ference, with the vehicle properly parked
with the engine off, fully depress the accel -
erator, the brake, and the clutch pedal (if
present) to check for interference. If your
floor mat interferes with the operation of
any pedal, or is not secure to the floor,
remove the floor mat from the vehicle and
place the floor mat in your trunk.
ONLY use the passenger’s side floor mat on
the passenger’s side floor area.
ALWAYS make sure objects cannot fall or
slide into the driver’s side floor area when
the vehicle is moving. Objects can become
trapped under accelerator, brake, or clutch
pedals and could cause a loss of vehicle
control.
WARNING! (Continued)
NEVER place any objects under the floor
mat (e.g., towels, keys, etc.). These objects
could change the position of the floor mat
and may cause interference with the accel -
erator, brake, or clutch pedals.
If the vehicle carpet has been removed and
re-installed, always properly attach carpet
to the floor and check the floor mat
fasteners are secure to the vehicle carpet.
Fully depress each pedal to check for inter -
ference with the accelerator, brake, or
clutch pedals then re-install the floor mats.
It is recommended to only use mild soap
and water to clean your floor mats. After
cleaning, always check your floor mat has
been properly installed and is secured to
your vehicle using the floor mat fasteners
by lightly pulling mat.
WARNING! (Continued)

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196IN CASE OF EMERGENCY

Rear Lifting Point
Rear Jacking Location

NOTE:
The front jacking location is located behind the
front tire and in front of the driver/passenger
door. 3. Place the wrench handle and lug bolt
adapter on the jack screw and turn
clockwise until the jack head is properly
engaged in the described location. Do not
raise the vehicle until you are sure the jack
is securely engaged.
4. Raise the vehicle by turning the jack screw clockwise, using the wrench handle and lug
bolt adapter. Raise the vehicle only until the
tire just clears the surface and enough
clearance is obtained to install the spare
tire. Minimum tire lift provides maximum
stability. 5. Remove the wheel lug bolts. For vehicles
with wheel covers, remove the cover from
the wheel by hand. Do not pry the wheel
cover off. Then pull the wheel off the hub.
6. Install the spare tire. Lightly tighten the wheel lug bolts.

Mounting Spare Tire

WARNING!
Being under a jacked-up vehicle is
dangerous. The vehicle could slip off the jack
and fall on you. You could be crushed. Never
get any part of your body under a vehicle that
is on a jack. If you need to get under a raised
vehicle, take it to a service center where it
can be raised on a lift.
WARNING!
Raising the vehicle higher than necessary can
make the vehicle less stable. It could slip off
the jack and hurt someone near it. Raise the
vehicle only enough to remove the tire.

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