2021 RAM PROMASTER ESP

112MULTIMEDIA
PHONE MODE
Overview
Uconnect Phone is a voice-activated,
hands-free, in-vehicle communications system.
Uconnect Phone allows you to dial a phone
number with your mobile phone.

Uconnect Phone supports the following features:

Voice Activated Features
Hands-Free dialing via Voice (“Call John
Smith Mobile” or “Dial 248-555-1212”).
Hands-Free text-to-speech listening of your
incoming SMS messages.
Hands-Free Text Message Replying: Forward
one of 18 predefined SMS messages to
incoming calls/text messages.
Redialing last dialed numbers (“Redial”).
Calling back the last incoming call number
(“Call Back”).
Viewing call logs on screen (“Show Incoming
Calls,” “Show Outgoing Calls,” “Show Missed
Calls,” or “Show Recent Calls”).
Searching Contacts phone number (“Search
for John Smith Mobile”). Screen Activated Features

Dialing via Keypad using touchscreen.
Viewing and Calling contacts from Phone -
books displayed on the touchscreen.
Setting Favorite Contact phone numbers so
they are easily accessible on the Main Phone
screen.
Viewing and Calling contacts from recent call
logs.

Reviewing your recent Incoming SMS Messages.

Pairing up to 10 phones/audio devices for
easy access to connect to them quickly.
NOTE:
Your phone must be capable of SMS messaging
via Bluetooth® for messaging features to work
properly.
Your mobile phone’s audio is transmitted
through your vehicle’s audio system; the system
will automatically mute your radio when using
the Uconnect Phone.
For Uconnect customer support:
US — visit UconnectPhone.com or call 877-855-8400
Canada — visit UconnectPhone.com or call
800-465-2001 (English)
800-387-9983 (French)
Visit UconnectPhone.com

Uconnect Phone allows you to transfer calls
between the system and your mobile phone as
you enter or exit your vehicle and enables you
to mute the system's microphone for private
conversation.
The Uconnect Phone is driven through your
Bluetooth® “Hands-Free Profile” mobile
phone. Uconnect features Bluetooth®
technology — the global standard that enables
different electronic devices to connect to each
other without wires or a docking station.

WARNING!
ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility
and assume all risks related to the use of the
Uconnect features and applications in this
vehicle. Only use Uconnect when it is safe to
do so. Failure to do so may result in an
accident involving serious injury or death.

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114MULTIMEDIA
The system handles multiple inputs in the same
phrase or sentence such as “make a phone
call” and “to Kelly Smith”. For multiple inputs in
the same phrase or sentence, the system
identifies the topic or context and provides the
associated follow-up prompt such as “Who do
you want to call?” in the case where a phone
call was requested but the specific name was
not recognized.
The system utilizes continuous dialog. When the
system requires more information from the
user, it will ask a question to which the user can
respond without pushing the Voice Recognition
(VR) button on the steering wheel.
Help Command
If you need assistance at any prompt, or if you
want to know your options at any prompt, say
“Help” following the beep.
To activate the Uconnect Phone from idle,
simply push the Phone button (if active) on your
steering wheel and say a command or say
“Help”. All Uconnect Phone sessions begin with
a push of the VR button or Phone button on the
radio faceplate. Cancel Command
At any prompt, after the beep, you can say
“Cancel” and you will be returned to the main
menu.
You can also push the VR button or Phone
button on your steering wheel when the system
is listening for a command and be returned to
the main or previous menu.
Pair (Link) Uconnect Phone To A Mobile Phone
To begin using your Uconnect Phone, you must
pair your compatible Bluetooth®-enabled
mobile phone. Mobile phone pairing is the
process of establishing a wireless connection
between a cellular phone and the Uconnect
system.
To complete the pairing process, you will need
to reference your mobile phone’s manual.
Please visit UconnectPhone.com for complete
mobile phone compatibility information.
Uconnect 3/3 NAV With 5-inch Display

NOTE:
You must have Bluetooth® enabled on your
phone to complete this procedure.
The vehicle must be in PARK or at a standstill.
Follow the steps below to pair your phone:

1. Place the ignition in the ACC or ON/RUN position.

2. Press the Phone button.

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122MULTIMEDIA
Even though the system is designed for many
languages and accents, the system may not
always work for some.
NOTE:
It is recommended that you do not store names
in your Favorites phonebook while the vehicle is
in motion.
Number and name recognition rate is optimized
when the entries are not similar. You can say
“O” (letter “O”) for “0” (zero).
Even though international dialing for most
number combinations is supported, some
shortcut dialing number combinations may not
be supported. Audio Performance
Audio quality is maximized under:
Low-To-Medium Blower Setting
Low-To-Medium Vehicle Speed
Low Road Noise
Smooth Road Surface
Fully Closed Windows
Dry Weather Conditions
Operation From The Driver's Seat
Performance such as audio clarity, echo, and
loudness to a large degree rely on the phone
and network, and not the Uconnect Phone.
Echo at the far end can sometimes be reduced
by lowering the in-vehicle audio volume. Phone Voice Commands
Making and answering hands-free phone calls
is easy with Uconnect. When the Phonebook
button is illuminated on your touchscreen, your
system is ready. Check UconnectPhone.com for
mobile phone compatibility and pairing
instructions.
Push the Phone button and wait for the beep
to say a command. See some examples below:
“Call John Smith”
“Dial 123 456 7890”
“Redial” (call previous outgoing phone
number)
“Call back” (call previous incoming phone
number)
Did You Know: When providing a Voice
Command, push the Phone button and say
“ Call ”, then pronounce the name exactly as it
appears in your phone book. When a contact
has multiple phone numbers, you can say “Call
John Smith work”.
WARNING!
ALWAYS drive safely with your hands on the
wheel. You have full responsibility and
assume all risks related to the use of the
Uconnect features and applications in this
vehicle. Only use Uconnect when it is safe to
do so. Failure to do so may result in an
accident involving serious injury or death.

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MULTIMEDIA123
Voice Text Reply — If Equipped
Uconnect can announce incoming text
messages. Push the VR button or Phone
button and say:

1. “
Listen
” to have the system read an
incoming text message. (Must have
compatible mobile phone paired to
Uconnect system.)

2. “ Reply ” after an incoming text message has
been read.
Listen to the Uconnect prompts. After the
beep, repeat one of the predefined messag -
es and follow the system prompts.
NOTE:
Only use the numbering listed in the provided
table. Otherwise, the system will not transpose
the message. Did You Know:
Your mobile phone must have
the full implementation of the Message Access
Profile (MAP) to take advantage of this feature.
For details about MAP, visit
UconnectPhone.com.
Apple® iPhone® iOS 6 or later supports reading
incoming text messages only. For further
information on how to enable this feature on
your Apple® iPhone®, refer to your iPhone’s®
“User Manual”.
Did You Know: Voice Text Reply is not
compatible with iPhone®, but if your vehicle is
equipped with Siri® Eyes Free, you can use your
voice to send a text message.
Siri® Eyes Free — If Equipped
When used with your Apple® iPhone®
connected to your vehicle, Siri lets you use your
voice to send text messages, select media,
place phone calls and much more. Siri uses
your natural language to understand what you
mean and responds back to confirm your
requests. The system is designed to keep your
eyes on the road and your hands on the wheel
by letting Siri help you perform useful tasks.PRE-DEFINED VOICE TEXT REPLY RESPONSES
Yes. Stuck in
traffic. See you later.
No. Start without
me. I’ll be late.
Okay. Where are
you? I will be 5 10, 15, 20,
25, 30, 45,
60> minutes late.
Call me.
Are you there
yet?
I’ll call you later. I need
directions. See you in 5

minutes.
I’m on my
way. Can’t talk
right now.
I’m lost. Thanks.
5

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134MULTIMEDIA
Voice Command — If Equipped
About Voice command
Instead of pressing the touchscreen to control
your navigation system, you can use your voice
to control navigation.
For example, to switch to 2D view, you can say
“2D view”.
To view a list of available commands, press the
“Help” button in the Main menu and then press
“What can I say?”. Using Voice Control
The following example shows how to use voice
control to plan a journey to your Home address:

1. Push the Voice Recognition button on
the steering wheel to turn on the
microphone.

A screen will pop-up with examples of com -
mands.
NOTE:
Press the Help button in the Main menu then
press “What can I say?” to see a full list of
commands. 2. When you hear a beep, say a command of
your choice. For example, you can say
“Navigate home”.
NOTE:
For accurate results, speak normally without
trying to articulate words in an unnatural way. If
there is excessive road noise, for example, you
may need to speak directly into the microphone.
3. If the command is correct, say “Yes”.
NOTE:
If the command is incorrect, say “No” and
repeat the command after you hear the prompt
and tone again. Your navigation system plans a
route from your current location to your destina-
tion. To stop your navigation system from
listening out for further commands, say
“Cancel”.WARNING!
ALWAYS drive safely with your hands on the
wheel. You have full responsibility and
assume all risks related to the use of the
Uconnect features and applications in this
vehicle. Only use Uconnect when it is safe to
do so. Failure to do so may result in an
accident involving serious injury or death.

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MULTIMEDIA145
Important Safety Notices And Warnings
Global Positioning System
The Global Positioning System (GPS) is a
satellite-based system that provides location
and timing information around the globe. GPS is
operated and controlled under the sole
responsibility of the Government of the United
States of America, which is responsible for its
availability and accuracy. Any changes in GPS
availability and accuracy, or in environmental
conditions, may impact the operation of this
navigation system. TomTom® does not accept
any liability for the availability and accuracy
of GPS.
Use With Care
Use of TomTom® navigation while driving still
means that you need to drive with due care and
attention. Safety Settings
We recommend using the safety settings to
make your driving as safe as possible. These
are some of the options included in the safety
settings:
Show safety reminders
Warn when driving faster than allowed
You can also drive more safely by using voice
commands to control navigation Ú page 139.
Copyright Notices
© 2020 TomTom®. All rights reserved.
TomTom® and the "two hands" logo are
registered trademarks of TomTom® N.V. or
one of its subsidiaries. Please see
www.tomtom.com/en_us/legal/ for warranties
and end user license agreements applying to
this product.
© 2020 TomTom®. All rights reserved. This
material is proprietary and the subject of
copyright protection and/or database rights
protection and/or other intellectual property
rights owned by TomTom® or its suppliers. The use of this material is subject to the terms
of a license agreement. Any unauthorized
copying or disclosure of this material will lead to
criminal and civil liabilities.
Data Source © 2020 TomTom® All rights
reserved.
The software included in this product contains
copyrighted software that is licensed under the
GPL. A copy of that license can be viewed in the
License section. You can obtain the complete
corresponding source code from us for a period
of three years after our last shipment of this
product. For more information, visit
https://www.tomtom.com/en_gb/opensource
or contact your local TomTom® customer
support team via us.support.tomtom.com/app/
answers/list. Upon request, we will send you a
CD with the corresponding source code.
Linotype, Frutiger and Univers are trademarks
of Linotype GmbH registered in the U.S. Patent
and Trademark Office and may be registered in
certain other jurisdictions. MHei is a trademark
of The Monotype Corporation and may be
registered in certain jurisdictions.5

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SAFETY153
The ESC OFF Indicator Light indicates
that the Electronic Stability Control
(ESC) is in a reduced mode.
NOTE:
The ESC Activation/Malfunction Indicator
Light and the ESC OFF Indicator Light come
on momentarily each time the ignition switch
is placed in the ON position.
Each time the ignition is placed in the ON
position, the ESC system will be on even if it
was turned off previously.
The ESC system will make buzzing or clicking
sounds when it is active. This is normal; the
sounds will stop when ESC becomes inactive
following the maneuver that caused the ESC
activation.
Hill Start Assist (HSA)
The HSA system is designed to assist the driver
when starting a vehicle from a stop on a hill.
HSA will maintain the level of brake pressure
the driver applied for a short period of time after
the driver takes their foot off of the brake pedal.
If the driver does not apply the throttle during
this short period of time, the system will release
brake pressure and the vehicle will roll down the
hill. The system will release brake pressure in
proportion to the amount of throttle applied as
the vehicle starts to move in the intended
direction of travel.
HSA Activation Criteria
The following criteria must be met in order for
HSA to activate:
The vehicle must be stopped.
The vehicle must be on a 6% (approximate)
grade or greater hill.

Gear selection matches vehicle uphill direction
(i.e., vehicle facing uphill is in forward gear;
vehicle backing uphill is in REVERSE gear).

HSA will work in REVERSE and all forward gears
when the activation criteria have been met. The
system will not activate if the vehicle is placed
in NEUTRAL or PARK.
WARNING!
There may be situations on minor hills with a
loaded vehicle, or while pulling a trailer, when
the system will not activate and slight rolling
may occur. This could cause a collision with
another vehicle or object. Always remember
the driver is responsible for braking the
vehicle.
6

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158SAFETY
Rear Cross Path (RCP)
RCP is intended to aid the driver when backing
out of parking spaces where their vision of
oncoming vehicles may be blocked. Proceed
slowly and cautiously out of the parking space
until the rear end of the vehicle is exposed. The
RCP system will then have a clear view of the
cross traffic, and if an oncoming vehicle is
detected, alert the driver.

RCP Detection Zones

RCP monitors the rear detection zones on both
sides of the vehicle, for objects that are moving
toward the side of the vehicle with a minimum
speed of approximately 3 mph (5 km/h), to
objects moving a maximum of approximately
20 mph (32 km/h), such as in parking lot
situations. When RCP is on and the vehicle is in REVERSE
(R), the driver is alerted using both the visual
and audible alarms, including reducing the
radio volume.
NOTE:
In a parking lot situation, oncoming vehicles can
be blocked by vehicles parked on either side. If
the sensors are blocked by other structures or
vehicles, the system will not be able to alert the
driver.
Blind Spot Modes
Blind Spot has three selectable modes of
operation that are available in the Uconnect
system.
Blind Spot Alert Lights Only
When operating in Blind Spot Alert mode, the
BSM system will provide a visual alert in the
appropriate side view mirror based on a
detected object. However, when the system is
operating in Rear Cross Path (RCP) mode, the
system will respond with both visual and
audible alerts when a detected object is
present. Whenever an audible alert is
requested, the radio is muted.
Blind Spot Alert Lights/Chime
When operating in Blind Spot Alert Lights/
Chime mode, the BSM system will provide a
visual alert in the appropriate side view mirror
based on a detected object. If the turn signal is
then activated, and it corresponds to an alert
present on that side of the vehicle, an audible
chime will also be sounded. Whenever a turn
signal and detected object are present on the
same side at the same time, both the visual and
audible alerts will be issued. In addition to the
audible alert the radio (if on) will also be muted.
WARNING!
Rear Cross Path Detection (RCP) is not a
backup aid system. It is intended to be used
to help a driver detect an oncoming vehicle in
a parking lot situation. Drivers must be
careful when backing up, even when using
RCP. Always check carefully behind your
vehicle, look behind you, and be sure to
check for pedestrians, animals, other
vehicles, obstructions, and blind spots before
backing up. Failure to do so can result in
serious injury or death.

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