2021 RAM PROMASTER key

14GETTING TO KNOW YOUR VEHICLE
(Continued)
DOORS
POWER DOOR LOCKS
The central lock/unlock button has an LED that
indicates whether the doors are locked or
unlocked.
LED ON: Doors locked. Push the right side of
the central lock/unlock button once again to
centrally unlock all doors. The LED will switch
off.
LED OFF: Doors unlocked. Push the left side
of the central lock/unlock button again to
centrally lock all doors. The doors will be
locked only if all the doors are properly
closed.
Once the doors have been locked with the key
fob, it will no longer be possible to unlock them
by pushing the central lock/unlock button.
To unlock the front doors, pull the inside door
handle to the detent.
The load compartment power door lock switch
is located on the driver door trim panel. Use this
switch to lock or unlock the load compartment
doors.
Load Compartment Power Door Lock Switch
WARNING!
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
For personal security and safety in the
event of a collision, lock the vehicle doors
as you drive as well as when you park and
leave the vehicle.
Before exiting a vehicle, always shift the
automatic transmission into PARK or the
manual transmission into FIRST gear or
REVERSE, apply the parking brake, turn the
vehicle OFF, remove the key fobs from
vehicle, and lock all doors. and lock your
vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat
-
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil -
dren. A child could operate power windows,
other controls, or move the vehicle.
CAUTION!
An unlocked vehicle is an invitation. Always
remove the key from the ignition and lock all
of the doors when leaving the vehicle
unattended.
WARNING! (Continued)

21_VF_OM_EN_USC_t.book Page 14

GETTING TO KNOW YOUR VEHICLE19

If the driver or the passenger seats are not locked
in the facing forward position before the first
vehicle movement, shifting out of park is not
allowed until the seats are both locked in the
facing forward position. When the seats are not in
the right position and the first vehicle movement
after ignition START is attempted, a chime and a
message will appear in the instrument cluster
display. Rotate and lock the swivel seats in the
correct position before trying again.

If the driver or the passenger seats are not
locked in the facing forward position during
movement of the vehicle, a message will appear
in the instrument cluster display and an
intermittent chime will sound until key-off or
until the swivel seats are locked in the facing
forward position. Stop and move the swivel
seats in the correct position before proceeding.
If a fault is present in the system and it is not
possible to check the correct position of the
swivel seats, a message and the generic
warning light appears in the instrument cluster
display to inform about the failure. In these
conditions, check the status of the swivel seats
and do not drive the vehicle until the swivel
seats are locked in the facing forward position.HEATED SEATS — IF EQUIPPED
On some models, the front driver and
passenger seats may be equipped with heaters
in both the seat cushions and seatbacks. The
controls for the front heated seats are located
on the lower outboard side of the seat.

Heated Seat Switch

Push the switch once to turn on the heated
seats. Push the switch a second time to shut the
heating elements off. NOTE:
Once a heat setting is selected, heat will be felt
within two to five minutes.
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica
-
tion, alcohol use, exhaustion or other phys -
ical condition must exercise care when
using the seat heater. It may cause burns
even at low temperatures, especially if
used for long periods of time.
Do not place anything on the seat or seat -
back that insulates against heat, such as a
blanket or cushion. This may cause the seat
heater to overheat. Sitting in a seat that has
been overheated could cause serious
burns due to the increased surface
temperature of the seat.
2

21_VF_OM_EN_USC_t.book Page 19

22GETTING TO KNOW YOUR VEHICLE
UCONNECT VOICE RECOGNITION
INTRODUCING VOICE RECOGNITION

Start using Uconnect Voice Recognition with
these helpful quick tips. It provides the key Voice
Commands and tips you need to know to control
your vehicle’s Voice Recognition (VR) system.

Uconnect 3

BASIC VOICE COMMANDS
The basic Voice Commands below can be given
at any point while using your Uconnect system.
Push the VR button . After the beep, say:
“Cancel ” to stop a current voice session.
“Help ” to hear a list of suggested Voice
Commands.
“ Repeat ” to listen to the system prompts
again.
Notice the visual cues that inform you of your
Voice Recognition system’s status.
GET STARTED
The VR button is used to activate /deactivate
your Voice Recognition system.
Helpful hints for using Voice Recognition:
Reduce background noise. Wind noise and
passenger conversations are examples of
noise that may impact recognition.
Speak clearly at a normal pace and volume
while facing straight ahead.
Each time you give a Voice Command, first
push the VR button, wait until after the beep,
then say your Voice Command.
You can interrupt the help message or
system prompts by pushing the VR button
and saying a Voice Command from the
current category.
Uconnect Voice Command Buttons

ADDITIONAL INFORMATION
© 2020 FCA US LLC. All rights reserved. Mopar
and Uconnect are registered trademarks and
Mopar Owner Connect is a trademark of FCA US
LLC. SiriusXM® and all related marks and logos
are trademarks of SiriusXM® Radio Inc
Ú
page 274.
For Uconnect system support, call
1-877-855-8400 (24 hours a day 7 days a
week) or visit DriveUconnect.com (US) or DriveUconnect.ca (Canada).
1 — Push To Mute
2 — Push To Initiate Or To Answer A Phone Call,
Send, Or Receive A Text
3 — Push To End Call
4 — Push To Begin Radio, Media, And Navigation

21_VF_OM_EN_USC_t.book Page 22

26GETTING TO KNOW YOUR VEHICLE
EXTERIOR LIGHTS
MULTIFUNCTION LEVER
The multifunction lever controls the operation
of the headlights, parking lights, turn signals,
headlight beam selection and the passing
lights. The multifunction lever is located on the
left side of the steering column.

Multifunction Lever

HEADLIGHTS
To turn on the headlights, turn the end of the
multifunction lever to the headlight position.
When the headlight switch is on, the parking
lights, taillights, license plate light, clearance
lights and instrument panel lights are also turned on. To turn off the headlights, turn the
end of the multifunction lever back to the O (off)
position.
DAYTIME RUNNING LIGHTS (DRLS) — IF
E
QUIPPED
NOTE:
When the headlights are turned on, the Daytime
Running Lights will be deactivated.
To activate the Daytime Running Lights, rotate
the end of the multifunction lever to the O (off)
position.
For vehicles sold in Canada, the Daytime
Running Lights will automatically deactivate
when the front fog lights are turned on. When
the end of the multifunction lever is turned to
the O (off) position with the DRLs on, the
parking lights and license plate lights will also
turn on.
NOTE:
The low beams and side/taillights will not be on
with DRLs.
The Daytime Running Lights will come on
whenever the ignition is ON, the headlight
switch is off, and the turn signal is off.
HIGH/LOW BEAM SWITCH
With the low beams activated, pull the
multifunction lever toward the steering wheel to
turn on the high beams. The High Beam
Indicator Light will illuminate in the instrument
cluster to indicated that the high beams are on.
Pull the multifunction lever a second time to
switch the headlights back to low beam. When
the ignition is placed in the OFF position, both
the high and low beams will turn off.
FLASH-TO-PASS
You can signal another vehicle with your
headlights by lightly pulling the multifunction
lever toward you. This will cause the high beam
headlights to turn on, and remain on, until the
lever is released.
PARKING LIGHTS
These lights can be turned on, with the ignition
key in the STOP (OFF/LOCK) position or
removed, by moving the end of the
multifunction lever to O (off) position and then
to the headlight position.
The indicator light in the instrument panel
comes on. The lights stay on until the next
ignition cycle is performed.

21_VF_OM_EN_USC_t.book Page 26

GETTING TO KNOW YOUR VEHICLE27
FOLLOW ME HOME/HEADLIGHT DELAY
When this feature is selected, the driver can
choose to have the headlights remain on for a
preset period of time after the engine is turned
off.
Activation
Remove the key or turn the ignition to the STOP
(OFF/LOCK) position, and pull the multifunction
lever toward the steering wheel within two
minutes. Each time the lever is pulled, the
activation of the lights will be extended by
30 seconds. The activation of the lights can be
extended to a maximum of 210 seconds.
The indicator light on the instrument panel will
light up and the corresponding message will
appear in the instrument cluster display for as
long as the function is activated. The indicator
light comes on when the lever is operated and
stays on until the function is automatically
deactivated. Each movement of the lever only
increases the amount of time the lights stay on.
Deactivation
Pull the multifunction lever toward the steering
wheel and hold it for more than two seconds.
FOG LIGHTS — IF EQUIPPED
The fog light switch is located on the center
stack of the instrument panel, just below the
climate controls.
Push the switch once to turn the fog
lights on. Push the switch a second
time to turn the fog lights off.
NOTE:
If the vehicle’s ignition is turned off, the fog
lights will also turn off.
TURN SIGNALS
Move the multifunction lever up or down and
the arrows on each side of the instrument
cluster will flash to show proper operation of the
turn signals.
NOTE:
If either light remains on and does not flash, or
there is a very fast flash rate, check for a defec -
tive outside light bulb.
LANE CHANGE ASSIST
Lightly push the multifunction lever up or down,
without moving beyond the detent, and the turn
signal will flash five times then automatically
turn off.
BATTERY SAVER
To protect the life of your vehicle’s battery,
when the ignition is OFF and any door is left ajar
for 15 minutes, the interior lights will
automatically turn off.
NOTE:
Battery saver mode is cancelled if the ignition is
placed in the MAR (ACC/ON/RUN) position.
2

21_VF_OM_EN_USC_t.book Page 27

30GETTING TO KNOW YOUR VEHICLE
ILLUMINATED ENTRY
The courtesy lights will turn on when you use the
key fob to unlock the doors or open any door.
They also turn on when unlocking or opening
manually from the driver door cylinder.
The lights will fade to off after approximately
30 seconds, or they will immediately fade to
off once the ignition switch is changed to the
MAR (ACC/ON/RUN) position from the
STOP (OFF/LOCK) position.
NOTE:
The front courtesy overhead console and
door courtesy lights will not turn off if the
dimmer control is in the “Dome ON” position.
The illuminated entry system will not operate
if the dimmer control is in the “Dome OFF”
position.
WIPERS AND WASHERS
WINDSHIELD WIPER OPERATION
The windshield wiper/washer lever is located on
the right side of the steering column. There are
five different modes of operation for the front
windshield wipers. The windshield wiper lever
can be raised or lowered to access the modes.
NOTE:
The windshield wipers/washers will
only operate with the ignition in the
MAR (ACC/ON/RUN) position.

Windshield Wiper/Washer Lever
Intermittent Wipers
Push the lever downward to the first detent and
rotate the center ring to use one of the four
intermittent wiper settings when weather
conditions make a single wiping cycle, with a
variable delay between cycles, desirable.
Push the lever downward to the second detent,
and the wipers will operate at low speed. Push
the lever downward to the third detent, and the
wipers will operate at high speed.
Windshield Washers
To use the washer, pull the windshield wiper/
washer lever toward the steering wheel to
activate. The wipers will activate automatically
for three cycles after the lever is released, and
then resume the intermittent interval previously
selected.
If the lever is pulled while in the off position, the
wipers will operate for three cycles and then
turn off.

21_VF_OM_EN_USC_t.book Page 30

GETTING TO KNOW YOUR VEHICLE39
WINDOWS
POWER WINDOWS
The control on the left front door panel has
switches that control all power windows. There
is a single opening and closing switch on the
front passenger door for passenger window
control.

Power Window Switches

NOTE:
The Key Off Power Delay feature will allow the
power windows to operate for up to three
minutes after the ignition is placed in the STOP
(OFF/LOCK) position. This feature is cancelled
when either front door is opened.
Automatic Window Features
Auto-Down Feature — If Equipped
The window switches may be equipped with an
Auto-Down feature. Push the window switch for
half a second, release, and the window will go
down automatically.
To stop the window from going all the way down
during the auto-down operation, pull up or push
down on the switch briefly. To open the window part way, lift the window
switch to the detent for less than half a second
and release it to stop the window.
WINDOW BAR GRATES — IF EQUIPPED
This vehicle may be equipped with metal grates
over the sliding door windows. This feature is a
part of the vehicle’s safety system, and is
designed to protect you and your passengers in
the event of an accident.

Window Bar Grates

WARNING!
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle or in a location accessible to chil -
dren. A child could operate power windows,
other controls, or move the vehicle.
WARNING!

The metal grates over the sliding door windows
are designed to protect you in the event of an
accident. Modification or removal of the grates
could lead to serious injury or death.

2

21_VF_OM_EN_USC_t.book Page 39

57
(Continued)
STARTING AND OPERATING
STARTING THE ENGINE
Before starting your vehicle, adjust your seat,
adjust both inside and outside mirrors, and
fasten your seat belts.
AUTOMATIC TRANSMISSION
The gear selector must be in the PARK or
NEUTRAL position before you can start the
engine. Press the brake pedal before shifting to
any driving gear.
NOTE:
You must press the brake pedal before shifting
out of PARK.
NORMAL STARTING
Turn the ignition switch to the AVV (START)
position and release it when the engine starts.
If the engine fails to start within 10 seconds,
turn the ignition switch to the STOP (OFF/LOCK)
position, wait 10 to 15 seconds, then repeat the
“Normal Starting” procedure.
COLD WEATHER OPERATION (BELOW
–22°F O
R −30°C)
To ensure reliable starting at these
temperatures, use of an externally powered
electric engine block heater (available from an
authorized dealer) is recommended.
IF ENGINE FAILS TO START
If the engine fails to start after you have
followed the “Normal Starting” procedure, it
may be flooded. Push the accelerator pedal all
the way to the floor and hold it there. Crank the
engine for no more than 15 seconds. This
should clear any excess fuel in case the engine
is flooded. Leave the ignition key in the RUN
position, release the accelerator pedal and
repeat the “Normal Starting” procedure.
WARNING!
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the transmission gear
selector.
Do not leave the key fob in or near the
vehicle (or in a location accessible to chil -
dren). A child could operate power
windows, other controls, or move the
vehicle.
WARNING!
Never pour fuel or other flammable liquid
into the throttle body air inlet opening in an
attempt to start the vehicle. This could
result in flash fire causing serious personal
injury.
Do not attempt to push or tow your vehicle
to get it started. Vehicles equipped with an
automatic transmission cannot be started
this way. Unburned fuel could enter the
catalytic converter and once the engine has
started, ignite and damage the converter
and vehicle.
4

21_VF_OM_EN_USC_t.book Page 57