2021 RAM 1500 ESP

292MULTIMEDIA
Working Vehicle Conditions
The vehicle must in PARK or at a standstill.
The vehicle must be in an open area with cell
tower reception.
Your mobile device must have a cellular or
Wi-Fi connection.
NOTE:
The Remote Horn & Lights feature is designed
to be loud and get noticed. Please keep in mind
the surroundings when using this feature. You
are responsible for compliance with local laws,
rules and ordinances in the location of your
vehicle when using Remote Horn & Lights.
Roadside Assistance Call
Description
Vehicles equipped with the SiriusXM Guardian™
system feature will contain an ASSIST button in
the vehicle. Once your SiriusXM Guardian™
services have been activated, the ASSIST
button can connect you directly to customer
care call centers. You will be directed to one of
the four services below.
Roadside Assist — If you get a flat tire or need
a tow, you’ll be connected to someone who
can help anytime.
Connected Services — Contact the SiriusXM
Guardian™ Customer Care call center to acti -
vate your services, renew after your trial has
expired, and for in-vehicle support for your
SiriusXM Guardian™ system or help
answering any general questions
surrounding your connected services.
Uconnect Care — In-vehicle support for all
non-connected Uconnect system features,
such as radio and Bluetooth® connections.
Vehicle Care — Total support for your vehicle.
SiriusXM Guardian™ In-Vehicle Assistance
Features
With SiriusXM Guardian™, your vehicle has
onboard assistance features located on the
rearview mirror or overhead console designed
to enhance your driving experience if you should
ever need assistance or support. How It Works
Simply press the ASSIST button in the vehicle
and you will be presented with your ASSIST
options on the touchscreen. Make your
selection by pressing the touchscreen.
Requirements

This feature is available only on vehicles sold
in the US and Canada.
Vehicle must be properly equipped with the
SiriusXM Guardian™ system.
Vehicle must have an operable LTE (voice/
data) or 3G or 4G (data) network connection.
Vehicle must be registered with SiriusXM
Guardian™ and have an active subscription
that includes the applicable feature.
Vehicle must be powered in the ON/RUN or
ACC (Accessory) position with a properly func -
tioning electrical system.

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MULTIMEDIA293
Disclaimers
If Roadside Assistance Call is provided to your
vehicle, you agree to be responsible for any
additional roadside assistance service costs
that you may incur. In order to provide SiriusXM
Guardian™ services to you, we may record and
monitor your conversations with Roadside
Assistance Call, Vehicle Care, Uconnect Care, or
SiriusXM Guardian™ Customer Care, whether
such conversations are initiated through the
SiriusXM Guardian™ services in your vehicle, or
via a landline or mobile device, and may share
information obtained through such recording
and monitoring in accordance with regulatory
requirements. You acknowledge, agree and
consent to any recording, monitoring or sharing
of information obtained through any such call
recordings.
Send & Go
Description
The Send & Go feature of the Uconnect App
allows you to search for a destination on your
mobile device, and then send the route to your
vehicle’s navigation system.
Vehicle Finder
Send & Go Input

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Vehicle Finder
Description
The Vehicle Finder feature of the Uconnect App
allows you to find the location of your stationary
vehicle.
You can also sound the horn and flash the lights
to make finding your vehicle even easier.
How It Works
Use the Uconnect App to find the location of
your vehicle.

1. Select the “Location” tab at the bottom of
the App. Then, touch the Vehicle icon to
find your vehicle.

2. Choose how you want to view the information by pressing the layers button.
These options will appear:

Vehicle Finder Layers
3. You can also select the “Person” icon to see
your location.
4. Once the vehicle has been located, you can map a route to your vehicle.
NOTE:
You are responsible for using remote
services that sound horn and flash lights in
accordance with the laws, rules and ordi -
nances in effect at the location of your
vehicle.
Certain SiriusXM Guardian™ services are
dependent on a properly installed and opera -
tional Uconnect system, cellular network
availability that is compatible with the device
in your vehicle, and GPS network availability.
Not all features of SiriusXM Guardian™ are
available everywhere at all times, particularly
in remote or enclosed areas.
1 — Map View
2 — Satellite View
3 — Hybrid View
4 — Show Traffic
5 — View Boundaries
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MULTIMEDIA297
Stolen Vehicle Assistance
Description
If your vehicle is stolen, the SiriusXM Guardian™
Customer Care agent may be able to locate the
stolen vehicle and work with law enforcement to
help recover it.
How It Works

1. If your vehicle is stolen, contact local law enforcement as soon as possible. They will
work with you to file a stolen vehicle report.

2. Next, inform SiriusXM Guardian™ Customer Care that your vehicle has been stolen. The SiriusXM Guardian™ Customer Care
Agent will ask for the stolen vehicle report
number (as issued by your local law enforce
-
ment). If you have downloaded the
Uconnect App, you can push the “Settings”
menu button on your device, select “Help”,
and then select “SiriusXM Guardian™ Cus -
tomer Care” to make the call.
3. SiriusXM Guardian™ Customer Care will authenticate that you are the owner of the
vehicle and contact the law enforcement
with whom you filed the stolen vehicle
report.
4. SiriusXM Guardian™ Customer Care will work with your local law enforcement to
locate the vehicle. You will be contacted by
law enforcement if your vehicle is
recovered. While the investigation is
ongoing, you should also contact your
insurance company to inform it of the
situation. Requirements

Vehicle must be properly equipped with the
Uconnect system.
Vehicle must have an operable LTE (voice/
data) or 3G or 4G (data) network connection
compatible with your device.
Vehicle must be registered with SiriusXM
Guardian™ and have an active subscription
that includes the applicable feature.
NOTE:
Not all features of SiriusXM Guardian™ are
available everywhere at all times, particularly in
remote or enclosed areas.
Monthly Vehicle Health Report
Description
Monthly Vehicle Health Report is a Uconnect
service through which a summary of the
performance of your vehicle’s key systems will
be sent to you every month so you can stay on
top of your vehicle’s maintenance needs. This is
provided as a convenience to you and does not
substitute for regular maintenance to your
vehicle.
WARNING!
Always drive safely with your hands on the
steering wheel and obey all applicable laws.
You have full responsibility and assume all
risks related to the use of the features and
applications in this vehicle. Only use the
features and applications in this vehicle when
it is safe to do so. Failure to comply may result
in an accident involving in serious injury or
death.
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302MULTIMEDIA
CONNECTED SERVICES REMOTE DOOR
L
OCK/UNLOCK FAQS

1.
How long does it take to unlock or lock the
door?
Depending on various conditions, it
can take up to three minutes or more for
the request to get to your vehicle.

2. Which is faster, my key fob or the Uconnect
App? Your key fob will lock/unlock the door
more quickly, however its range is limited
and your Uconnect App comes in handy for
these and other situations.
3. Will my vehicle be safe if I lose my device?
People sometimes lose their mobile
devices, which is why security measures
have been engineered into the Uconnect
App. Asking for your username, password
and SiriusXM Guardian™ Security PIN are
required for the activation of Remote
services through your mobile device. It is
your responsibility to protect your
passwords and PINs.
4. Why can’t all mobile devices use the
Uconnect App? The Uconnect App is
compatible with most devices with the
Apple® and Android™ operating systems. The capabilities of these devices allow us to
remotely command your vehicle. Other
operating systems may be supported in the
future.
5. Why is the Uconnect App running slow? The
Uconnect App relies on a mobile network
connection from your device to send
commands to your vehicle which must have
an operable LTE (voice/data) or 3G, 4G
(data), or 5G (data) network connection. If
either your device or your vehicle is in an
area with below average coverage, it may
take longer to log in and send commands.
CONNECTED SERVICES ROADSIDE
A
SSISTANCE FAQS

1.
What is the phone number for roadside
assistance call? The phone number is:
US: 1-800-521-2779
Canada: 1-800-363-4869
2. If I am subscribed to SiriusXM Guardian™,
does it cover towing or other expenses
incurred by using roadside assistance? No,
however your new vehicle may include
Roadside Assistance Call services.
CONNECTED SERVICES SEND & GO
FAQ
S

1.
How long does it take to send the route and
destination to my vehicle?
Depending on
various conditions, it can take up to three
minutes for the request to get through to
your vehicle.

2. Can I cancel a route I sent to my vehicle?
Yes, once you enter your vehicle, and start
the engine, the pop-up message stating that
you have a new route will appear. There is
an exit button on the pop-up that will cancel
the route if selected.
3. Can I select a different route than the most
recent one I sent to my vehicle? Yes, once
you enter the vehicle, and start the engine,
the pop-up message offers a “Locations”
option. Once “Locations” is selected, you
can choose from a list of recently sent
destinations.

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MULTIMEDIA303
CONNECTED SERVICES VEHICLE FINDER
FAQ
S

1.
Can someone else locate my vehicle?
Your
vehicle may be located by anyone who has
your PIN and access to your account. It is
your responsibility to guard your PIN
accordingly. See the Uconnect and
SiriusXM Guardian™ terms of service for
more information.

2. How long does it take to sound my horn and
flash the lights? Depending on various
conditions, it can take three minutes or
more for the request to get through to your
vehicle.
3. How do I turn off the horn and lights after I
turn them on? If you are close enough to the
vehicle, you can use the key fob to turn off
the horn and lights by pressing the red
Panic button.
CONNECTED SERVICES STOLEN VEHICLE
A
SSISTANCE FAQS

1.
Can someone locate my vehicle?
To
enhance your privacy, and the privacy of
others using your vehicle, a stolen vehicle police report is required for you to activate
this service. You must involve local law
enforcement to have SiriusXM Guardian™
locate your vehicle. We may also locate the
vehicle for other law enforcement or
government agencies, subject to a valid
court order telling SiriusXM Guardian™ to
do so. We will also provide the service for
FCA entities to locate a vehicle that you
have purchased through them.

2. How will I know if my vehicle is recovered?
After you provide the SiriusXM Guardian™
Customer Care agent with the stolen vehicle
report, the agent will work together with law
enforcement to try to locate your vehicle. If
your vehicle is recovered, you will be
contacted by law enforcement.
3. Can SiriusXM Guardian™ lower my
insurance rates? Some insurance providers
offer lower rates on vehicles equipped with
systems that can deter auto theft. When
shopping for insurance, be sure to inform
the insurance provider of your SiriusXM
Guardian™ services subscription to find out
if the insurance provider can offer you a
lower rate. NOTE:
Neither FCA nor SiriusXM® are insurance
companies, and SiriusXM Guardian™ is not an
insurance product. You are responsible for
obtaining insurance coverage for your vehicle
and yourself.
CONNECTED SERVICES REMOTE VEHICLE
S
TART FAQS

1.
How long does it take to remotely start my
vehicle?
Depending on various conditions,
it can take three minutes or more for the
request to get through to your vehicle.

2. Which is faster, my key fob or the Uconnect
App? Your key fob will remote start your
vehicle more quickly. However its range is
limited. For example, when you are leaving
the stadium after the game, you can use the
Uconnect App to remote start your vehicle
and have the inside of your vehicle
comfortable by the time you get to it.
3. Will my vehicle be safe if I lose my wireless
device? People sometimes lose their
wireless devices, which is why security
measures have been engineered into the
Uconnect App. Asking for your username,
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312SAFETY
Electronic Brake Force Distribution (EBD)
EBD manages the distribution of the braking
torque between the front and rear axles by
limiting braking pressure to the rear axle. This is
done to prevent overslip of the rear wheels to
avoid vehicle instability, and to prevent the rear
axle from entering the Anti-Lock Brake System
(ABS) before the front axle.
Electronic Roll Mitigation (ERM)
The ERM system anticipates the potential for
wheel lift by monitoring the driver’s steering
wheel input and the speed of the vehicle. When
ERM determines that the rate of change of the
steering wheel angle and vehicle’s speed are
sufficient to potentially cause wheel lift, it then
applies the appropriate brake and may also
reduce engine power to lessen the chance that
wheel lift will occur. ERM can only reduce the
chance of wheel lift occurring during severe or
evasive driving maneuvers; it cannot prevent
wheel lift due to other factors, such as road
conditions, leaving the roadway, striking objects
or other vehicles.
Electronic Stability Control (ESC)
ESC enhances directional control and stability
of the vehicle under various driving conditions.
ESC corrects for oversteering or understeering
of the vehicle by applying the brake of the
appropriate wheel(s) to counteract the above
conditions. Engine power may also be reduced
to help the vehicle maintain the desired path.
Oversteer — when the vehicle is turning more
than appropriate for the steering wheel posi -
tion.
Understeer — when the vehicle is turning less
than appropriate for the steering wheel posi -
tion.
ESC uses sensors in the vehicle to determine
the vehicle path intended by the driver and
compares it to the actual path of the vehicle.
When the actual path does not match the
intended path, ESC applies the brake of the
appropriate wheel to assist in counteracting the
oversteer or understeer condition.
The ESC Activation/Malfunction Indicator Light
located in the instrument cluster will start to
flash as soon as the ESC system becomes
active. The ESC Activation/Malfunction
Indicator Light also flashes when the TCS is
active. If the ESC Activation/Malfunction
Indicator Light begins to flash during
acceleration, ease up on the accelerator and
apply as little throttle as possible. Be sure to
adapt your speed and driving to the prevailing
road conditions.
WARNING!
Many factors, such as vehicle loading, road
conditions and driving conditions, influence
the chance that wheel lift or rollover may
occur. ERM cannot prevent all wheel lift or roll
overs, especially those that involve leaving
the roadway or striking objects or other
vehicles. The capabilities of an
ERM-equipped vehicle must never be
exploited in a reckless or dangerous manner
which could jeopardize the user's safety or
the safety of others.

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316SAFETY
NOTE:
During HDC the +/- shifter input is used for HDC
target speed selection, but will not affect the
gear chosen by the transmission. When actively
controlling HDC the transmission will shift
appropriately for the driver-selected set speed
and corresponding driving conditions.
Driver Override
The driver may override HDC activation with
throttle or brake application at any time.
Deactivating HDC
HDC will be deactivated but remain available if
any of the following conditions occur:
The driver overrides HDC set speed with
throttle or brake application.
The vehicle speed exceeds 20 mph (32 km/h)
but remains below 40 mph (64 km/h).
The vehicle is on a downhill grade of insuffi -
cient magnitude, is on level ground, or is on
an uphill grade.
The vehicle is shifted to PARK. Disabling HDC
HDC will be deactivated and disabled if any of
the following conditions occur:
The driver pushes the HDC switch.
The driveline is shifted out of the 4WD Low.
The parking brake is applied.
The driver door opens.
The vehicle is driven greater than 20 mph
(32 km/h) for greater than 70 seconds.
The vehicle is driven greater than 40 mph
(64 km/h) (HDC exits immediately).
HDC detects excessive brake temperature.
Feedback To The Driver
The instrument cluster has an HDC icon and the
HDC switch has an LED icon, which offers
feedback to the driver about the state HDC is in.
The cluster icon and switch lamp will illumi -
nate and remain on solid when HDC is
enabled or activated. This is the normal oper -
ating condition for HDC.
The cluster icon and switch lamp will flash for
several seconds, then extinguish when the
driver pushes the HDC switch but enable
conditions are not met.
The cluster icon and switch lamp will flash for
several seconds, then extinguish when HDC
disables due to excess speed.
The cluster icon and switch lamp will flash
when HDC deactivates due to overheated
brakes. The flashing will stop and HDC will
activate again once the brakes have cooled
sufficiently.
WARNING!
HDC is only intended to assist the driver in
controlling vehicle speed when descending
hills. The driver must remain attentive to the
driving conditions and is responsible for
maintaining a safe vehicle speed.

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