2021 MERCEDES-BENZ V-CLASS oil

Substances
that constitute a health hazard or
re act agg ressively include, forex ample:
R solvents
R fuel
R oil and grease
R cleaning agents
R acid Inf
Inf
or
ormation on t
mation on t he REAC
he REACH dirH directive
ective
EU and EFT
EU and EFT A countr
A countries only:
ies onl y:
The REA CH directive (Directive (EC) No.
1907/2006, Article 33) stipulates a duty tosupply
information about subs tances of very high conce rn
(SVHCs).
Mercedes‑Benz AGacts tothe best of its kno wl-
edge toprev ent these SVHCs from being used and
to enable customers tosafely handle these sub-
stances. There are SVHCs known to
Mercedes‑Benz AG, according tosupplier informa-
tion and internal product information, found in indi-
vidual components of this vehicle in quantities of
ov er 0.1 percent byweight.
Fu rther information can be obtained at thefo llo w-
ing addresses:
R https://reach.daimler.com/de/home/
R https://reach.daimler.com/en/home/ N No
ot
tes f
es f or per
or per sons wit
sons wit h electr
h electronic medical aids
onic medical aids
Mercedes-Benz AGcannot, despite carefully de vel-
oping vehicle systems, comple tely rule out the
interaction of vehicle systems with elect ronic med-
ical aids such as ca rdiac pacemake rs.
In addition, there are components built into the
ve hicle that, rega rdless of the operating status of
yo ur vehicle, can generate magnetic /elds on a par
with permanent magnets. These /elds can be
fo und, forex ample, in the area around the multi-
media and sound system or also in the seating
area, depending on theve hicle equipment.
Fo rth is reason, thefo llowing can occur in isolated
cases, depending on the aids used:
R medical aids malfunctioning
R adverse health e.ects
Obser vethe no tes and warnings of the manufac-
turer of the medical aids; if in doubt, contact the
device manufacturer and/or your doctor. If there is
continuing uncer tainty concerning the possibility
of medical aids malfunctioning, Mercedes-Benz AGre
commends using only fewelectrical vehicle sys-
te ms and/or maintaining a distance from the com-
ponents.
Only ha verepairs and maintenance workinthe
area of thefo llowing components car ried out by a
qu ali/ed specialist workshop:
R vehicle components car rying live voltage
R transmission aerials
R multimedia system and sound system
If yo u ha veany queries or suggestions, consult a
qu ali/ed specialist workshop. Im Im
plied w
plied w arr
arranty
anty
* NO
NOTE
TEDamage totheve hicle arising from
violation of these operating inst ructions. Damage
totheve hicle can arise from violation
of these operating inst ructions.
Such damage is not co veredby either the Limi-
te dWa rranty or the new or used-vehicle war-
ra nty. #
Obser vethe inst ructions in these operat-
ing inst ructions on proper operation of
yo ur vehicle as well as rega rding possible
ve hicle damage. QR codes f
QR codes f
or r
or rescue card
escue card
The QR code stic kers are a1xed tothe B-pillar on
th e driver's and front passenger side. In theev ent
of an accident, emer gency services can use the
QR code toquickly de term ine the cor responding
re scue card foryo ur vehicle. The cur rent rescue
card contains the most impor tant information
about your vehicle in a compact form , e.g. the
ro uting of the electric lines.
Fu rther information can be obtained at https://
www.mercedes-benz.de/qr-code Dat
Dat
a st
a st or
orage
age Dat
Dat
a pr
a pr ocessing in t
ocessing in t he v
he vehicle
ehicle Electr
Electr
onic contr
onic contr ol units
ol units
Elect ronic control units are /t tedinyour vehicle.
Control units process data which, forex ample,
th ey receive from vehicle senso rs,ge nerate them-
sel ves or exch ange between themsel ves. Some
cont rol units are requ ired forth e safe operation of
yo ur vehicle, some assist you when driving, such General no
tes
25
25

R
press the appropriate sliding door button in
th e centre console or
R press the button on the door sill or
R pull thero ck er switch on the door handle &
W
WARNING
ARNING Risk of becoming trapped due
to sliding door opening towa rdsth ere ar
When you open the sliding door, the sliding
door could hit other people as it mo ves
to wa rdsth ere ar of theve hicle. #
Only open the sliding door when tra1c
conditions permit. *
N
NOOTE
TE Damage tothe sliding door due to
incor rect use Using
the lo wer guide of the sliding door (car-
ri age) as a step can result in damage tothe
trim and/or mechanical components of the
sliding door. #
Do not use the lo wer guide of the sliding
door (car riage) as a step. Yo
u must reset the electric sliding door if there has
been a malfunction or a drop in voltage
(/ page 59).
Yo ur vehicle can be equipped with an elect ric slid-
ing door on the leT and/or right-hand side.
Yo u can open and close the sliding door with these
controls:
R Sliding door buttons on the centre console
R Sliding door button on the door sill (B-pillar)
R Door handle (inside or outside)
R Key
The sliding door is equipped with automatic blo ck-
age de tection with reve rsing function. If a solid
object bloc ksorrestricts the sliding door during
th e automatic closing process, the sliding door
opens again automaticall y.Ifth e sliding door is
obstructed during the opening procedure, it mo ves
back a fewcentimetres in the opposite direction
and stops.
The automatic bloc kage detection with reve rsing
function is only an aid. It is not a substitute for
yo ur attentiveness when closing the electrical slid-
ing door.
If an obstacle is de tected, the display sho ws the
Left-hand electric sliding door Obstruction detec- ted
message, forex ample, and /ve warning tones
sound.
% In unf avourable operating conditions, e.g.
frost, ice or heavy soiling, press and hold the
appropriate sliding door button. The elect ric
sliding door mo ves with increased forc e.
Obser vethat in such circums tances, the
bloc kage detection is less sensitive. Tostop
th e mo vement, release the sliding door button. Opening and closing t Opening and closing t
he electr
he electrical sliding door
ical sliding door
fr
fr om t
om t he inside
he inside &
W
WARNING
ARNING Risk of becoming trapped due
to sliding door opening towa rdsth ere ar
When you open the sliding door, the sliding
door could hit other people as it mo ves
to wa rdsth ere ar of theve hicle. #
Only open the sliding door when tra1c
conditions permit. Opening Opening
1
Sliding door button forth e sliding door on the
leT-hand side
2 Sliding door button forth e sliding door on the
ri ght-hand side Opening and closing
57 57

Pr
Pr
ogr
ogr amming t
amming t heke
he key butt
y butt on f
on for t
or the sliding door
he sliding door R
R
eq
eq uir
uir ements:
ements:
R The vehicle is equipped with two elect ric slid-
ing doors.
R The sliding door tobe prog rammed is open.
R The vehicle is switched on.
The 5 button on theke y can be prog rammed.
Prog ram the5 button toopen theright or leT
sliding door. 1
Sliding door button forth e sliding door on the
leT-hand side
2 Sliding door button forth e sliding door on the
ri ght-hand side #
Press and hold sliding door button 1or2 in
th e centre console forth e appropriate sliding
door until the sliding door is closed and four
to nes ha vesounded.
The Left-hand electric sliding door key pro-
grammed /Right-hand electric sliding door
key programmedmessage appears in the dis-
pla y. R
R
ese
ese tting t
tting t he electr
he electr ic sliding door
ic sliding door Yo
u must reset the electric sliding door if there has
been a malfunction or a drop in voltage. #
Ifth e sliding door is open: close it byhand. #
Using the cor responding 5or4 sliding
door button on the centre console, open the
sliding door at least 40 cm and then close the
sliding door comple tely. #
When the sliding door is closed, open the slid-
ing door fully using the cor responding 5or 4
sliding door button on the centre con-
sole.
The sliding door is reset. R R
ectifying pr
ectifying pr oblems wit
oblems with t
h t he electr
he electr ic sliding door
ic sliding door The electr
The electr
ic sliding door is lock
ic sliding door is lock ed in place.
ed in place.
Un favo urable operating conditions, e.g. frost, ice
or heavy soiling, may obstruct the function of the
sliding door. #
Press and hold the sliding door button until the
sliding door has opened or closed.
The sliding door mo ves with increased forc e.
Obser vethat in such circums tances, the bloc k-
age de tection is less sensitive. Tostop the
mo vement, release the sliding door button. #
Remo vethe cause of the bloc kage atthe earli-
est opportunity. T T
ailg
ailg ate
ate Opening and closing t
Opening and closing t
he t
he tailg
ailgate
ate &
D
DAN
AN GER
GER Risk of poisoning from exhaust
ga ses
Combustion engines emit poisonous exhaust
ga ses, such as carbon monoxide. Exhaust
ga ses can enter theve hicle interior if there ar
wind owis open when theve hicle is running,
especially if theve hicle is in motion. #
Always switch o. theve hicle before
opening there ar wind ow. #
Never drive with there ar wind owopen. *
N
NOOTE
TE Damage totheta ilgate caused by
obstacles abo vetheve hicle The
tailgate swings rear wa rds and upwards
when it is opened. #
Make sure that there is su1cient space
behind and abo vetheta ilgate. %
You will /nd de tails of theta ilgate opening
dimensions under "Technical data"
(/ page 278). Opening and closing
59 59

*
N NO OTE
TE Damage totheve hicle due tonot
observing the maximum permitted head-
ro om clearance If
th eve hicle height is greater than the maxi-
mum permitted headroom clearance, thero of
and other parts of theve hicle may be dam-
aged. #
Obser vethe signposted headroom clear-
ance. #
Ifth eve hicle height is greater than the
permitted headroom clearance, do not
enter. #
Obser vethech anged vehicle height with
add-on roof equipment. N No
ot
tes on shor
es on shor t-dist
t-distance tr
ance tr ips
ips
If th eve hicle is predominantly used in short-dis-
ta nce driving, a fault in the automatic cleaning
function of the diesel particulate /lter can occur.
Due tothis, fuel may also accumulate inthe engine
oil and cause engine failure.
During automatic cleaning, extremely hot exhaust
ga ses escape from theex haust pipe. Main tain a
distance of at least 1 m toother objects, e.g.
par kedve hicles, in order toavo id material damage.
If yo u mainly drive short distances, you should
drive on a mo torw ay or go for a country drive for
20 minutes every 500 km. This facilitates the
re ge neration of the diesel particulate /lter.
Inf
Inf or
ormation about tr
mation about tr anspor
ansport b
t by r
y rail
ail
Tr ansporting your vehicle byrail may be subject to
cer tain restrictions or requ ire special measures to
be take n in some countries due tovarying tunnel
heights and loading standards.
Yo u can obtain information about this from a
Mercedes-Benz Service Centre.
Inf
Inf or ormation on br
mation on br ak
ak es
es &
W
WARNING
ARNING Risk of accident due tothe
brake system overheating
If yo u lea veyour foot on the brake pedal when
driving, the brake system may overheat.
This increases the braking distance and the
brake system can even fail. #
Never use the brake pedal as a foot re st. #
Do not depress the brake pedal and the
accelerator pedal at the same time while
driving. *
N NOOTE TE Causing wearto the brake linings by
permanently depressing the brake pedal #
Do not permanently depress the brake
pedal while driving. #
Touse braking e.ect of the engine, shiT
to a lo werge ar in good time. Do
Do
wnhill gr
wnhill gradients
adients
On long and steep downhill gradients you should
obser vethefo llowing inst ructions:
R invehicles with an automatic transmission,
shiT down toshiT ranges 2 2or 1 1in good time
so that the engine is running at a medium to
high engine speed (/ page 143).
R invehicles with a manual transmission, shiT
down toa lo werge ar in good time, so that the
engine is running at a medium tohigh engine
speed.
% Change the shiT range in good time when
cruise control or the limiter are activated.
Obser vethe driving tips (/ page 137).
Yo uth ereby make use of the braking e.ect of the
engine and do not ha vetobrake as oTen tomain-
ta in the speed. This relie vesth e load on the
service brake and pr events the brakes from over-
heating and wearing tooqu ickl y.
Hea
Hea vy and light loads
vy and light loads
If th e brakes ha vebeen subjected toa heavy load,
do not stop theve hicle immediatel y.Drive on for a
short while. The brakes cool down more quickly in
th e air0o w.
If th e brakes ha vebeen used only moderatel y,you
should occasionally test their e.ectiveness. Todo
th is, brake more /rmly from a higher speed while
paying attention tothe tra1c conditions. The
brakes will grip better as a result.
We
We t r
t road surf
oad surf aces
aces
If yo u ha vebeen driving for a long time in heavy
ra in without braking, there may be a dela yed
re sponse when you /rst apply the brakes. This may
also occur aTer driving thro ugh a car wash or deep
wa ter. Yo u must depress the brake pedal more
/rml y.Maintain a greater distance totheve hicle in
front.
While paying attention tothe tra1c conditions, you
should brake theve hicle /rml yaTer driving on a
we tro ad sur face or thro ugh a car wash. This heats
th e brake disks so that they dry more quickl y,
which pr otects them against cor rosion. 138 138
Driving and parking

front and
rear wind owsre paired at a
qu ali/ed specialist workshop. Ke
ep the areas of the cameras and sensors free of
dirt, ice and slush (/ page 232). The sensors and
cameras must not be co vered and the de tection
ra nges around them must be kept free. Do not
attach additional license pla tebrac kets, advertise-
ments, stic kers,fo ils or foils toprotect against
stone chippings in the de tection range of the sen-
sors and cameras. Make sure that there are no
ove rhanging loads pr otru ding into the de tection
ra nge.
In theev ent of damage, or following a se vere
impact, ha vethe function of the sensors checked
at a quali/ed specialist workshop. Ha vedamage or
stone chipping in the area of the cameras repaired
at a quali/ed specialist workshop. Ov
Ov
er
ervie
vie w of dr
w of dr iving syst
iving syst ems and dr
ems and dr iving safe
iving safety sy
ty sys-
s-
t
t ems
ems In
this section, you will /nd information about the
fo llowing driving systems and driving saf ety sys-
te ms:
R ABS (A Anti-lock B Braking S System) (/ page 153)
R BAS (BB ra ke A Assist S System) (/ page 153)
R ESP ®
(EElectronic S Stability P Program)
(/ page 153)
R EBD (E Electronic B Brakeforc e DDistribution)
(/ page 155)
R Active Brake Assist (/ page 155)
R Adaptive brake lights (/ page 157)
R Cruise cont rol (/ page 157) and limiter
(/ page 157)
R Active Distance Assist DISTRONIC
(/ page 161)
R Hill start assist (/ page 164)
R HOLD function (/ page 164)
R Parking Assist PARKTRONIC (/ page 165)
R Reversing camera (/ page 166)
R 360° Camera (/ page 168)
R Active Parking Assist (/ page 170)
R ATTENTION ASSIST (/ page 173)
R Tra1c Sign Assist (/ page 174)
R Blind Spot Assist (/ page 174)
R Lane Keeping Assist (/ page 176) F
F
unction of ABS (Anti-loc
unction of ABS (Anti-loc k Br
k Braking Syst
aking Syst em)
em) ABS controls
the brake pressure in critical situa-
tions:
R the wheels are pr evented from locking during
braking, forex ample at maximum full-stop
braking or when there is insu1cient tyre trac-
tion
R the steerability of theve hicle in term s of ph ysi-
cal possibilities is ensured when braking
If ABS inter venes, you will feel pulsations in the
brake pedal. The pulsating brake pedal may be an
indication of hazardous road conditions and func-
tions as a reminder totake extra care while driving. F
F
unction of B
unction of B AS (Br
AS (Brak
ake Assis
e Assist Syst t System)
em) BAS
supports you with additional braking forc e in
an emer gency braking situation.
If yo u depress the brake pedal quickl y,BAS is acti-
va ted:
R BAS automatically boosts the braking forc e of
th e brakes
R BAS can shor tenth e braking distance
R ABS pr events the wheels from locking
When youre lease the brake pedal, the brakes
function as usual again. BASis deactivated. F
F
unction of ESP
unction of ESP ®
®
(Electr
(Electr onicSt
onic Stability Pr
ability Pr ogr
ogram)
am) &
W
WARNING
ARNING Risk of skidding if ESP ®
is deac-
tivated
If yo u deactivate ESP ®
, ESP ®
cannot car ryout
ve hicle stabilisation. #
ESP ®
should only be deacti vated in the
fo llowing situations. ESP
®
can, within ph ysical limits, monitor and
impr ovedriving stability and traction in thefo llo w-
ing situations:
R when driving and pulling away on wet or slip-
pery road sur faces
R when braking Driving and parking
153
153

Depending on
theve hicle equipment, you can call
up thefo llowing menus:
R Trip menu (/ page 184)
R Navi menu (navigation inst ructions)
(/ page 185)
R Radio menu (/ page 187)
R Media menu (/ page 187)
R Telephone menu (/page 188)
R Assistance graphic menu (/page 184)
R Service menu (/ page 184)
R Settings menu (/ page 189) Menus and submenus
Menus and submenus
Ser
Ser
vice menu
vice menu #
Press theò button tocall up the list of
menus. #
Use the: or9 button toselect the
Service menu. #
Press thea button tocon/rm.
Yo u ha vethefo llowing options in the Service
menu:
R Calling up display messages in the message
memory (/ page 281).
R Checking the tyre pressure electronically or
re starting the tyre pressure monitoring system
(/ page 258).
R Checking the engine oil le vel electronically
(/ page 184).
R Calling up the service due date
R Displaying theAd Blue ®
/ll le vel (in BlueTEC ®
ve hicles). Assist
Assist
ant displa
ant displa y menu
y menu #
Press theò button tocall up the list of
menus. #
With th e: or9 button, select the
Assistance graphic menu. #
Press thea button tocon/rm.
The status of thefo llowing driving or driving
saf ety systems can be displa yed:
R Rear wind owwiper (/ page 118)
R Active Brake Assist (/ page 155)
R ATTENTION ASSIST (/ page 173)
R DSR (/ page 159)
R Tra1c Sign Assist (/ page 174)
R Active Distance Assist DISTRONIC
(/ page 162)
R Lane Keeping Assist (/ page 176)
R Blind Spot Assist (/ page 175) #
Press the: or9 button toswitch
between the assistant display and theev alua-
tion of ATTENTION ASSIST (/ page 173).
The evaluation of ATTENTION ASSIST sh ows
th e length of journey since the last break and
th e calculated attention le vel. Calling up display
Calling up display
s on t
s on t heTr
he Trip menu
ip menu Displa
Displa
ying t
ying the r
he rang
ange and curr
e and curr ent fuel consump
ent fuel consump tion
tion 1
Appr oximate range
2 Current fuel consum ption
3 Recuperation display #
Press theò button tocall up the list of
menus. #
Use the: or9 button toselect the
Trip menu. #
Press thea button. #
With th e: or9 button, select range
and consum ption.
If th ere is only a small amount of fuel leT in the
fuel tank, the display will show a vehicle being refu-
elled Ï instead of the appr oximate range 1. 184
184
Instrument cluster and on-board computer

N
N
o
ot
tes on maint
es on maint enance
enance
+ ENVIR
ENVIR
ONMENT
ONMENT AL NO
AL NOTE
TEEnvironmentally
pollution from disposal not in an environ-
mentally responsible manner If,
for operating reasons, individual mainte-
nance workis car ried out under your own
direction, the environmental pr otection
re qu irements must be obser ved. When dispos-
ing of operating 0uids, e.g. engine oil, the legal
re qu irements must be obser ved. This also
a.ects all parts that ha vecome into contact
with operating 0uids, e.g. /lters. #
Dispose of em pty con tainers, cleaning
clo ths and care products in an environ-
mentally responsible manner. #
Follow the inst ructions for use of care
products. #
Do not allow the engine torun longer
th an necessary when stationar y.When
working on theve hicle, comply with all
saf etyre gulations, such as the operating inst ruc-
tions, regulations concerning hazardous materials,
environmental pr otection measures, worksaf ety
and accident pr evention regulations.
Yo u must secure theve hicle on jack stands of suf-
fi cient load capacity if workis being car ried out
underneath theve hicle.
Please also referto the no tes about quali/ed spe-
cialist workshops (/ page 24).
The scope and regularity of the inspection and
maintenance workprimarily depend on the oTen
diverse operating conditions.
Yo u can obtain fur ther information concerning the
servicing of your vehicle from a quali/ed specialist
wo rkshop, e.g. a Mercedes-Benz Service Centre.
Yo u will /nd information about operating 0uids
appr ovedfo r Mercedes-Benz and capacities under
"Operating Fluids and Capacities" (/ page 271).
Obser vethe information under "Mercedes-Benz
GenuineParts" (/ page 16). Ser
Ser
vice int
vice int erv
erval display
al display Ser
Ser
vice int
vice int erv
erval displa
al displa y function
y function The ASS
YST PLUS service inter val display on the
inst rument cluster display pr ovides information on
th ere maining time or distance before the next
service due date. Under arduous operating conditions or if
theve hi-
cle is subjected toincreased loads, the ASS YST
PLUS service inter val display may shor tenthe
service inter val.
Yo u can obtain fur ther information concerning the
servicing of your vehicle from a quali/ed specialist
wo rkshop. Displa
Displa
ying t
ying the ser
he ser vice due date
vice due date R
R
eq
eq uir
uir ements
ements
R The ignition is switched on.
On-board computer: 4 Service 5
ASSYST PLUS
The next service due date is displa yed. #
T
To e
o e xit t
xit t he display
he display: :press thea or%
steering-wheel button. Inf
Inf
or
ormation on r
mation on r egular maint
egular maint enance w
enance work
ork *
N
NOOTE
TE Premature wearthro ugh failure to
obser veservice due dates Main
tenance workwhich is not car ried out at
th eright time or incomple tely can lead to
increased wear and damage totheve hicle. #
Adhere tothe prescribed service inter-
va ls. #
Always ha vethe prescribed maintenance
wo rkcar ried out at a quali/ed specialist
wo rkshop. N
No
ot
tes on special ser
es on special ser vice r
vice req
equir
uir ements
ements The prescribed service inter
val is based on normal
ve hicle use. Main tenance workwill need tobe per-
fo rm ed more oTen than prescribed if theve hicle is
operated under arduous operating conditions or
increased loads.
Arduous operating conditions include:
R regular city driving with frequent intermediate
stops
R frequent short-distance driving
R frequent operation in mountainous terrain or
on poor road sur faces
R when the engine is oTen leT idling for long
periods
R operation in particular lydusty conditions
and/or if air-recirculation mode is frequently
used Maintenance and care
223 223

In
these or similar operating conditions, ha vethe
air /lter, engine oil and oil /lter, forex ample,
re placed more frequentl y.
If th eve hicle is subjected toincreased loads, the
tyres must be checked more frequentl y.Yo u can
obtain fur ther information at a quali/ed specialist
wo rkshop. N
Non-oper
on-oper ational times wit
ational times wit h t
h the batt
he batt er
ery disconnec-
y disconnec-
t
t ed
ed The AS
SYST PLUS service inter val display can cal-
culate the service due date only when the battery
is connected. #
Display and no tedown the service due date on
th e inst rument cluster before disconnecting
th e battery (/ page 223). Engine com
Engine com
par
par tment
tment Opening and closing t
Opening and closing t
he bonnet
he bonnet &
W
WARNING
ARNING Risk of accident due todriving
with the bonnet unloc ked
The bonnet may open and blo ckyour vie w. #
Neverre lease the bonnet when driving. #
Before every trip, ensure that the engine
bonnet is loc ked. &
W
WARNING
ARNING Risk of accident and injury
when opening and closing the bonnet
The bonnet may suddenly drop into the end
position.
There is a risk of injury for an yone in the
engine bonnet's range of mo vement. #
Do not open or close the bonnet if there
is a person in the bonnet's range of
mo vement. &
W WARNING
ARNING Risk of injury from touching
components under voltage
The ignition system and the fuel injection sys-
te m wo rkunder high voltage. You could receive
an elect ric shoc k. #
Neverto uch components of the ignition
system or the fuel injection system when
th e ignition is switched on. The
following are examples of live components:
R Ignition coils
R Spark plug connectors
R Injectors &
W
WARNING
ARNING Risk of burns from hot compo-
nent parts in the engine compartment
Cer tain component parts in the engine com-
partment can be very hot, e.g. the engine, the
cooler and parts of theex haust system. #
Allow the engine tocool down and only
to uch component parts described in the
fo llowing. *
N
NOOTE
TE Damage tobonnet or windscreen
wipers when opening the bonnet If
th e windscreen wipers ha vebeen folded
back from the windscreen when the bonnet is
opened, the windscreen wipers or the bonnet
may be damaged. #
Ensure that the windscreen wipers ha ve
not been folded back from the wind-
screen. Opening t
Opening t
he bonnet
he bonnet #
Pull the handle 1torelease the bonnet. 224
224
Maintenance and care