2021 MERCEDES-BENZ V-CLASS MPV heating

*
NO
TEDama gecaused byincor rect cool‐
ant #
Only add coolant that has been pre‐
mixed with therequ ired antifreeze pro‐
te ction. Information on coolant is
available at thefo llow‐
ing locations:
R inthe Mercedes-Benz Specification for Oper‐
ating Fluids 320.1
- at https://be vo.mercedes-benz.com
- inthe Mercedes-Benz BeVo app
R at a qualified specialist workshop
* NO
TEOverheating at high outside tem‐
peratures If an inapp
ropriate coolant is used, the engine
cooling sy stem is not suf ficiently pr otected
against overheating and cor rosion at high out‐
side temp eratures. #
Always use coolant appr ovedby
Mercedes-Benz . #
Obser vethe instructions in the
Mercedes-Benz Specifications for Oper‐
ating Fluids 320. 1. *
NO
TEPaint wo rkdamage due tocoolant #
Do not spill coolant on painted sur fa‐
ces. Ha
ve the coolant regularly replaced at a qualified
specialist workshop.
No tethe proportion of anti-cor rosion agent/anti‐
freeze in the engine cooling sy stem within thefo l‐
lowing temp erature ranges:
R at least 50% (antifreeze pr otection up to
about -37°C)
R maximum 55% (antifreeze pr otection up to
-45°C)
Capacities, coolant
Coolant capacity Mode
lC apacity
All model sA pprox.10 .4 l
Appr ox.13 .4 l
on vehicles with auxil‐
iary heating Wi
ndscreen washer fluid Note
s on windscreen washer fluid
Obser vethe no tes on operating fluids
(/ page 269). &
WARNING ‑ Risk of fire and injury due to
windscreen washer concentrate
Wi ndscreen washer concentrate is highly
fl ammable. It could ignite if it comes into con‐
ta ct with hot engine component parts or the
ex haust sy stem. #
Make sure that no windscreen washer
concentrate spills out next tothefiller
opening. *
NO
TEDama getotheex terior lighting
due tounsuitable windsc reen washer
fl uid Uns
uitable windsc reen washer fluids may
damage the plastic sur face of theex terior
lighting. #
Only use windscreen washer fluids
which are also suitable for use on plas‐
tic sur faces, e.g. MB SummerFit or MB
Wi nterFit. *
NO
TEBlocked spr aynozzles caused by
mixing windscreen washer fluids #
Do not mix MB SummerFit and MB Win‐
te rFit with other windscreen washer flu‐
ids. Do not use distilled or de-ionised
water.Other‐
wise, thefill le vel sensor may give a false reading.
Re commended windscreen washer fluid:
R Abo vefreezing point: e.g. MB SummerFit
R Below freezing point: e.g. MB WinterFit
Fo rth e cor rect mixing ratio, referto the informa‐
tion on the anti-freeze container.
Mix thewa sher fluid with windsc reen washer fluid
all year round. Re
frigerant Note
s onrefrigerant
Obser vethe no tes on operating fluids
(/ page 269). Te
ch nical da ta275

Display messages
Possible causes/consequences and 0050 0050Solutions passenger airbag actuation has disabled
the front passenger
airbag.
R The display must not show the messages Front-passenger
airbag enabled See Owner's Manual orFront-passenger air-
bag disabled See Owner's Manual . #
Waitfor at least one minute until the necessary sy stem checks
ha ve been comple ted. #
Ensure that the display does not show either of the two display
messages about the front passenger airbag.
If th ese conditions are met, the front passenger seat can be occu‐
pied again. Obser vethe no tes on seat occupancy recognition and
th ere sult of the classification of the automatic front passenger air‐
bag actuation (/ page 33).
If th ese conditions are not met, the automatic front passenger air‐
bag actuation is malfunctioning. #
Fitthech ild restra int sy stem toa suitable rear seat.
or #
Seat a person of small stature on a suitable rear seat. #
Consult a qualified specialist workshop immediatel y.
Fu rther information on airbag shutoff can be found under "Auto‐
matic front passenger airbag actuation" (/ page 33).
Check brake pad wear *T
he brakepads ha vereached their wear limit. #
Consult a qualified specialist workshop.
Ve hicles with all-wheel
drive:
004D Caution Brakes overhea-
ted Drive carefully *T
he brake sy stem is overheating in vehicles with all-wheel drive.
Tr action control and braking po wer will be impaire d. &
WARNING Risk of accident due toove rheated brake sy stem
If yo ure st your foot on the brake pedal during while driving, the
brake sy stem may overheat.
This increases the braking dis tance and the brake sy stem may
eve nfa il. #
Never use the brake pedal as a foot re st. #
Do not press the brake pedal and accelerator pedal simul‐
ta neously while driving. #
Drive on carefully.
When the brake sy stem has cooled down, the display message
will disappear. Traction control will then be fully operational
again.
004D
Check brake fluid level *T
here is insuf ficient brake fluid in the brake fluid reser voir. &
WARNING Risk of an accident due tolow brake fluid le vel
If th e brake fluid le vel is too lo w,the braking ef fect and the brak‐
ing characteristics may be impaired. Display messages and
warning and indicator lamps 283

Display messages
Possible causes/consequences and 0050 0050Solutions
If engine oil frequently needs tobe topped up: #
Have the engine checked at a qualified specialist workshop.
00B2
Engine oil level Stop vehi-
cle Switch engine off *T
he oil le vel is too lo w.There is a risk of engine damage. #
Stop immediately in accordance with the traf fic conditions and
switch off the engine. #
Secure theve hicle against rolling away. #
Check the oil le vel (/ page 223). #
If necessar y,top up the engine oil (/ page 224).
00B4 Reserve fuel level *T
he fuel supply has dropped into there ser verange.
Ope ration of the auxiliary heating (s tationary hea ter) is deactivated
in there ser verange. #
Refuel theve hicle.
Ï *T
here is very little fuel in the fuel tank. #
It is absolutely essential torefuel at the nearest filling station. Ad
Blue ® Displ
aymessages
Possible causes/consequences and 0050 0050Solutions
00C8
Refill AdBlue See Own-
er’s Manual *
Awa rning tone also sounds. The AdBlue ®
leve l has fallen below the
re ser verange. #
Top up with AdBlue ®
as soon as possible (/ page 149).
00C8 Refill AdBlue Emer. oper.
in XXX km See Owner's
Manual *
Awa rning tone also sounds. The AdBlue ®
leve l is suf ficient only for
th e dis tance displ ayed. If you subse quently start the engine again,
yo u will be able todrive theve hicle only at a maximum speed of
20 km/h forth e dis tance shown. Engine mana gement will then pre‐
ve nt the engine from starting. #
Top up with AdBlue ®
immedia tely (/ page149).
00C8 Limp -home mode: 20
km/h No start ... km
See Owner's Manual. *
Awa rning tone also sounds. The AdBlue ®
tank is em pty. Yo u can
drive the dis tance shown at a maximum speed of 20 km/h. If you
subsequently switch off the engine, the engine management sy stem
will pr eventthe engine from being star ted again. You will then be
able tostart the engine only once you ha verefilled theAd Blue ®
ta nk. #
Stop theve hicle in accordance with the tra ffic conditions. #
Top up with AdBlue ®
immedia tely (/ page149). Displ
aymessa ges and warning and indicator lamps 295

Display messages
Possible causes/consequences and 0050 0050Solutions
Apply brake to select R *
Yo u ha vetried toshift the transmission toposition 005Ewithout
applying the brake. #
Depress the brake pedal. #
Select transmission position 005E.
N permanently active
Risk of vehicle rolling *A
warning tone also sounds. While theve hicle is rolling or driving,
th e transmission was shif tedto position 005C. #
Tostop, depress the brake pedal and, when theve hicle is at a
st andstill, shift the transmission toposition 005D. #
Tocontinue your journe y,shift the transmission toposition 005E
or 005B.
Risk of vehicle rolling
Vehicle not in P *A
warning tone also sounds. The driver's door is open and the trans‐
mission is in position 005C,005Eor005B. #
Shift the transmission toposition 005D. #
Secure theve hicle against rolling away.
Without changing gear,
consult workshop *A
warning tone also sounds. You can no lon gerch ange the transmis‐
sion position due toa malfunction.
If transmission position 005Bhas been selec ted: #
Without changing the transmission position, consult a qualified
specialist workshop.
If transmission position 005D,005Eor005C has been selected: #
Inform a qualified specialist workshop.
Reversing not poss. Con-
sult workshop *
The transmission is malfunctioning. Transmission position 005Ecan‐
not be selec ted. #
Inform a qualified specialist workshop.
Transmission Malfunc-
tion Stop *T
he transmission is malfunctioning. The transmission automatically
switches toneutral 005C. #
Stop theve hicle immediately in accordance with the traf fic con‐
ditions. #
Shift the transmission toposition 005D. #
Inform a qualified specialist workshop.
Stop vehicle Leave
engine running Wait
Transmission cooling *T
he transmission is overheating. Pulling away may be temp orarily
impaired or not possible. #
Stop theve hicle immediately in accordance with the traf fic con‐
ditions. Do not continue driving! #
Leavethe engine running. #
Wait until the display message disappears before pulling away.
003B inoperative Battery low *T
he on-board electrical sy stem voltage is too lo w.The hot-water
auxiliary heater (s tationary hea ter) has switched itself off or cannot
be switched on. #
Drive for an extended di stance.
The battery will be charge d. The hot-wa ter auxiliary heater (sta‐
tionary hea ter) will be operational again as soon as the on-board
electrical sy stem voltage is suf ficient. 300
Display messages and warning and indicator lamps

Wa
rning/indicator
lamp Po
ssible causes/consequences and 0050 0050Solutions
00B4
Fu elreser ve wa rning
lamp *The
yellow fuel reser ve wa rning lamp is on while the engine is run‐
ning.
The fuel supp lyhas dropped into there ser verange.
Ope ration of the auxiliary heating (s tationary hea ter) is deactivated in
th ere ser verange. #
Refuel theve hicle.
00AC
Coolant warning lamp *
The red coolant warning lamp is on while the engine is running and
th e coolant temp erature display is at thest art of the scale.
The temp erature sensor forth e coolant temp erature display is defec‐
tive.
The coolant temp erature is no longer being monitored. If the coolant
is too hot, the engine may be damaged. #
Stop immediately in accordance with the traf fic conditions and
switch off the engine. Do not continue driving! #
Secure theve hicle against rolling away. #
Consult a qualified specialist workshop.
00AC
Coolant warning lamp *T
he red coolant warning lamp is on while the engine is running.
The coolant le vel is too lo w.
If th e coolant le vel is cor rect, the air supply tothera diator may be
impaired or thera diator's electric fan may be faulty.
The coolant is too hot and the engine is not being adequately cooled. #
Pay attention tothe display messages. #
Stop immediately in accordance with the traf fic conditions and
switch off the engine. #
Secure theve hicle against rolling away. #
Exit theve hicle and keep a safe dis tance from it until the engine
has cooled down. #
Check the coolant le vel and top up with coolant, complying with
th e instructions (/ page 225). #
Ifth e coolant has tobe topped up frequentl y,ha ve the engine
cooling sy stem checked at a qualified specialist workshop. #
Ensure that the air supply tothera diator is not impaired, e.g. by a
plastic bag that has been blown onto the grille. #
Monitor the coolant temp erature display on the instrument clus‐
te r. #
Do not restart the engine until the coolant temp erature is below
12 0°C. If you do, the engine may be damaged. #
Drive on tothe nearest qualified specialist workshop. Avoid high
engine loads, e.g. driving on hilly roads or stop-and-go driving.
00AC Coolant warning lamp *The
red coolant warning lamp is on while the engine is running. A
wa rning tone also sounds.
The coolant has exceeded thete mp erature of 120°C. The air supply
to thera diator may be impaired or the coolant le vel may be too lo w.
The engine has not been suf ficiently cooled and may be damaged. 308
Display messages and warning and indicator lamps

All-wheel drive
see 4MATIC
Ambient lighting Setting (MBUX multimedia sy stem)..... 111
Android Auto
see Smartphone integration
Animals Pets in theve hicle................................ 48
Anti-lock braking sy stem
see ABS (anti-lo ckbraking sy stem)
Anti-skid chains
see Snow chains
Anti-theft ala rmsystem
see ATA (Anti -Theft Alarm sy stem)
Anti-theft pr otection
Immobilise r.......................................... 66
Anti-theft pr otection
see ATA (Anti -Theft Alarm sy stem)
Anticipatory occupant pr otection
see PRE- SAFE®
(anticipatory occu‐
pant pr otection)
Anticipatory occupant pr otection
sy stem
see PRE- SAFE®
(anticipatory occu‐
pant pr otection)
Apple CarPlay ®
see Smartphone integration
Aq uaplaning............................................ 13 9
Armrest Stow age compartment......................... 97
Asht ray
Re ar passenger compartment............ 102
Use (front centre console).................. 101
Assistance graphic (on-board com‐
puter)...................................................... .183
Assistance sy stems
see Driving saf ety sy stem
ASS YST
see ASS YST PLUS service inter val display
ASS YST PLUS se rvice inter val display
Displaying the service due dat e......... 220
Fu nction/no tes.................................. 220
Non-ope rational times wi th the
battery disconnec ted.......................... 221
Re gular maintenance work................. 220
Special service requ irements............ .220
ATA (Anti-Theft Alarm sy stem)
Fu nction............................................... 67
Interior motion sensor function............ 68 Priming and deactivating
the inte‐
ri or motion sensor................................ 68
Priming and deactivating tow- aw ay
pr otection............................................. 67
St opping the alarm............................... 67
To w- aw ay protection function............... 67
At tachments............................................ .17
AT TENTION ASSI ST
Fu nction............................................. 172
Switching on/of f................................ 172
Sy stem limitations.............................. 172
Au thorised workshop
see Qualified specialist workshop
Au tomatic co-driver airbag shu toff
Fu nction of co-d rive r airbag shutoff..... 33
Au tomatic dipped beam ........................105
Au tomatic distance adjustment
see Active Dis tance Assi stDISTRONIC
Au tomatic engine start (ECO start/
sto p function)........................................ .140
Au tomatic engine stop (ECO start/
sto p function)........................................ .140
Au tomatic front passen ger front air‐
bag shu toff
PA SSENGER AIR BAG indicator lamp... .34
Au tomatic measures af ter an acci‐
dent........................................................... 36
Au tomatic transmission
DIRECT SELECT le ver......................... 14 2
Drive prog ram displa y......................... 14 5
Drive prog rams................................... 14 4
DY NA MIC SELECT switch................... 14 4
Engage pa rkposition.......................... 14 3
Engaging drive position...................... 14 3
Engaging neutral................................. 14 3
Engaging reve rsege ar....................... .143
Kickdown............................................ 14 5
Manual shifting................................... 14 5
Re stricting the shift rang e.................. 14 3
Selecting the drive prog ram............... 14 5
St eering wheel gearshift paddles.......1 45
Tr ansmission position displa y............. 14 2
Tr ansmission positions....................... 14 2
Au xiliary heating
No tes.................................................. 12 6
Au xiliary warm-air heater
Fu nction............................................. 13 0
Operating the switch clock................. 131
Overvie w,timer.................................. 13 0
Problems............................................ 13 4
Setting the switch-on time.................. 131312
Index

Seat belt............................................. 230
Seat co
ver.......................................... 230
Senso rs.............................................. 229
Ta ilpipes............................................ .229
Tr ailer hit ch........................................ 229
Wa shing byhand................................ 228
Wheels/rims......................................2 29
Wi ndo ws............................................ 229
Wi per blades...................................... 229
Carpet (care)........................................... 230
Car rier sy stems
No tes.................................................. 219
Centre console Between the seats (o verview).............. .12
Lo we r section (o verview)..................... .11
Middle section (o verview).................... .10
St ow age compartment......................... 96
To p (o verview)....................................... .9
Changing a bulb see Changing bulbs
Changing a wheel Lowe ring theve hicle........................... 261
Preparing...........................................2 59
Ra ising theve hicle.............................2 59
Re moving a wheel. ............................. 260
Changing bulbs Light bulb types haloge n headlamps...11 2
No tes.................................................. 111
Changing lamps see Changing bulbs
Cha rging
Bat tery ............................................... 237
Child saf ety lock
Hinged windo ws................................... 48
Child saf ety lock (doors) .......................... 47
Child seat App rova l categories.............................. 40
At tach ing (no tes)..................................40
Basic instructions................................. 37
Fr ont passenger seat (no tes)................46
Fr ont passenger seat (without
automatic airbag shutoff)..................... 45
ISOFIX (fitting)...................................... 42
No tes on risks and dangers.................. 37
Re commended child restra int sys‐
te ms..................................................... 39
Seats suita blefor belt-secu red
ch ild restra int sy stems......................... 44
Seats suitable for ISOFIX child
re stra int sy stems.................................. 41
Secu ring on the co-driver seat.............46
Secu ring on there ar seat.................... .45To
pTe ther............................................ 43
Children Avoiding dangers in theve hicle............ 37
Basic instructions................................. 37
Cigar ette lighter
Fr ont centre console.......................... 102
Cleaning see Care
Climate control Activating/deactivating...................... 12 2
Ac tivating/deactivating ai r-re circu‐
lation mode........................................ 124
Ad justing the air vents........................ 12 6
Air di stribution settings......................1 23
Au xilia ryheating................................. 12 6
Au xilia rywa rm-air hea ter.................... 13 0
Demi sting the windscreen.................. 124
Demi sting windo ws............................. 124
Hot-water auxiliary hea ter.................. 127
Re frigerant......................................... 275
Setting auto matic mode.................... .123
Setting the air distribution.................. 12 3
Setting the air flow .............................. 12 3
Setting thete mp eratur e..................... 124
Switching residual heat utilisation
on/off................................................1 25
Switching the A/C function on/of f.... 12 2
Switching there ar wind owheater
on/off................................................1 25
Switching there set function
on/off (control panel)......................... 124
TEMPMATIC contro l panel.................. 12 0
THERMOTRONIC contro l panel...........121
Ve ntilating theve hicle (con veni‐
ence opening)...................................... 62
Co-driver airbag shutoff see Automatic co-driver airbag shutoff
Cockpit (o verview) .................................... .6
Combination switch see Headlamp flasher
see High beam
see Indicator
Comfort rear ben chseat
Ad justing the seat backres t.................. 79
Constant headlamp mode see Daytime running lights
Co nvenience closing ................................ 63
Con venience opening .............................. 62
Con venience opening/closing ..............12 5
Con versions .............................................. 17314
Index

Coolant
Checking le vel.................................... 225
Filling capacities................................ .275
To pping up......................................... 225
Coolant (engine) Notes.................................................. 274
Copyright .................................................. 26
Cornering light ........................................ 107
Crosswind Assist Function/no tes.................................. 15 5
Cruise control Calling up a speed.............................. 15 9
Fu nction............................................. 15 8
Le ver.................................................. 15 9
Re quirements.................................... .159
Selecting........................................... .159
Setting the speed............................... 15 9
St oring a speed..................................1 59
Switching off...................................... 15 9
Switching on....................................... 15 9
Sy stem limits......................................1 58
Cup holder Switching the cooling/heating
function on/off...................................1 01
Cup holders Inserting in there ar passenger
compartment..................................... .101 D
Dashboa rdlighting
see Instrument lighting
Data collection (vehicle) ..........................24
Data pr otection rights
Data storage......................................... 26
Data storage
Data pr otection rights.......................... 26
Daytime running lights
Re placing light sources.......................1 12
Switching on/of f................................ 105
Deale rship
see Qualified speciali stwo rkshop
Declaration of conformity Electromagnetic compatibility..............19
Jack..................................................... .21
Ra dio operating permit of transmit‐
te rke y.................................................. 21
Speci fic absor ption rate....................... 19
Wi reless vehicle components............... 19
Demi sting windscreen .......................... .124 Destination ent
ry
Entering a POI or address................... 202
Diagnostics connection ...........................21
Dial telephone number (on-board
computer)............................................... 188
Diesel Low outside temp eratures.................. 271
No tes.................................................. 271
Digital Owner's Manual ...........................15
Dipped beam Setting for abroad (symmetrical)........ 105
Switching on/of f................................ 105
Dipped beam see Automatic dipped beam
DIRECT SELECT le ver
Engaging drive position...................... 14 3
Engaging neutral................................. 14 3
Engaging pa rkposition automati‐
cally....................................................1 43
Engaging reve rsege ar....................... .143
Fu nction............................................. 14 2
Selecting pa rkposition.......................1 43
Tr ansmission position s.......................142
Dire ction indicator
see Indicator
Display (care) ........................................ .230
Display (MBUX multimedia sy stem)
Operating........................................... 19 5
Display (multimedia sy stem)
Home screen...................................... 19 5
Display (on-boa rdcompu ter)................ 182
Display message Calling up (on-board co mputer).......... 279
No tes.................................................2 79
Dist ance adjustment
see Active Dis tance Assi stDISTRONIC
Di stance control
see Active Dis tance Assi stDISTRONIC
Di stance warning function
see Active Brake Assi st
DISTRONIC see Active Dis tance Assi stDISTRONIC
Door Locking (emergency key element)........ 53
Un locking (emer gency key element)..... 53
Door cont rol panel................................... 14
Drive prog ram display ............................ 14 5 Index
315