Disclaimer
Das folgen de PDF -Doku ment für die ses Fahrze ugmodell be zieht sich in allen
Sprachver sionen nur auf die Fahrz euge, d ie fü r den deutsche n Markt best immt
sind und die den deutschen Vorschriften entsprechen. Bitte wenden Sie sich an
Ihr en autorisierten Mer cedes-Benz Services tützpunkt, um ein gedruckt es Exem plar
für andere Fahrzeugmodelle und Fahrzeugmodelljahre zu erhalten.
Dieses PDF -Dokume nt stellt die aktuelle Version dar . Mögliche Abweic hungen zu
Ihrem konkreten Fahrzeug könnten nicht berücksichtigt sein, da Mercedes-Benz
seine Fahrzeuge st ändig dem neuest en Stand d er Technik anp asst, so wie
Änderungen in Form und Ausstattung vornimmt. Bitte beachten Sie daher, dass
dieses PDF-Dokument in keinem Fall das gedruckte Exemplar ersetzt, das mit
dem Fahrzeug ausgeliefert wurde.
Disclaimer
All language versions of the following PD\f document for this vehicle model
relate solel\b to vehicles intended for sale on the German market and which
correspond to German regulations.
Please contact \bour authorised Mercedes-Benz Service Centre to obtain
a printed version for other vehicle models and vehicle model \bears. This PD\f
document is the latest version. Possible variations to \bour vehicle ma\b not
be taken into account as Mercedes-Benz constantl\b updates their vehicles to
the state of the art and introduces changes in design and e\Dquipment. Please
therefore note that this PD\f document in no wa\b replaces the printed version
which was delivered with \bour vehicle.Disclaimer
The following version of the Owner‘s Manual describes all models, series and
special equipment of your vehicle. Country-specific language variations are
possible. Please note that your vehicle might not be equipped with all the
described functions. This also affects safety-relevant systems and functions.
Please contact your authorised Mercedes-Benz dealership if you would like
to receive a printed Owner‘s Manual for other vehicle models and vehicle
model years.
The online Owner‘s Manual is the current and valid version. It is possible that
deviations affecting your specific vehicle could not be taken into account
as Mercedes-Benz constantly adapts its vehicles according to the latest
technology and makes changes to the form and the equipment.
Please also read the printed Owner‘s Manual, supplementary documents and
the digital Owner‘s Manual in the vehicle.
Copyright
All rights reserved. All texts, images and graphics are subject to copyright
and other laws for the protection of intellectual property. They may not be
copied or changed for any commercial use or for the purpose of being passed
on nor used on other websites.
#
During the dialogue, say From the beginning
again.
The MBUX Voice Assistant jumps tothe high-
est dialogue le vel.
N N a
avig
vig ating in t
ating in t he selection list
he selection list
If a voice command does not achie vea clear
re sult, a selection list is shown. #
Say the line number or the content toselect
an ent ryor tohave further de tails shown. #
Say Next page orPrevious page tobrow se
th e selection list.
Calling up help
Calling up help #
F
For inf
or inf or
ormation about t
mation about t he MBUX V
he MBUX Voice Assis-
oice Assis-
t
t ant
ant: :say Hey Mercedes, what can you do? .#
Curr
Curr ent application:
ent application: sayHelp.
Yo u will receive suggestions and information
about operation of the MBUX Voice Assistant
fo rth e cur rent application. #
Speci/c
Speci/c function:
function: call upthevo ice command
fo rth ere qu ired function, forex ample with
Hey Mercedes, I need help with radio. . #
Digit
Digit al Owner's Manual:
al Owner's Manual: sayShow me the
Owner's Manual.
The full extent of the Digital Operator's Manual
is available on the central display when the
ve hicle is stationar y. Ov Ov
er
ervie
vie w of t
w of t he oper
he oper able functions of t
able functions of t he MBUX
he MBUX
V
V oice Assist
oice Assist ant
ant Yo
u can use the MBUX Voice Assistant tooperate
th efo llowing functions depending on theve hicle
equipment:
R Telephone
R Text message and e-mail
R Navigation
R Radio and media
R Vehicle functions
R Online functions
Fu ll functionality of thevo ice control system is
only available foryo u with activation of online
vo ice control (/ page 355). N No
ot
tes on t
es on t he languag
he languag e se
e setting
tting Yo
u can change the language of the MBUX Voice
Assistant via the system language settings
(/ page 386). If the set system language is not
suppor tedby the MBUX Voice Assistant, English
will be selected. Se
Se
tting functions of MBUX V
tting functions of MBUX V oice Assist
oice Assistant using
ant using
t
t he multimedia syst
he multimedia syst em
em Multimedia system:
4 © 5
Settings 5
System
5 Intelligent assistants
Switc
Switc hing v
hing v oice activ
oice activ ation of MBUX V
ation of MBUX V oice Assis-
oice Assis-
t
t ant on or
ant on or o.
o.
% Forve hicles with driver camera or MBUX Inte-
ri or Assistant, the MBUX Voice Assistant can
be switched on or o. in the Intelligent Assis-
ta nts menu. #
Select Hey Mercedes .
When the function is active, theHey
Mercedes voice command can activate the
dialogue. MBUX
Voice Assistant
355
355
Switc
Switc
hing dir
hing dir ect commands on or
ect commands on or o.
o.#
Select ´. #
Switch Direct commands on or o..
If th e function is active, some commands can
be used without Hey Mercedes,forex ample
Next track .
Switc
Switc hing v
hing v oice activ
oice activ ation f
ation for individual seats on
or individual seats on
or
or o.
o. #
Select ´. #
Switch the function forth e desired seats on or
o..
Switc
Switc hing v
hing v oice int
oice int err
errup
uption on or
tion on or o.
o. #
Select Further settings. #
Select Voice barge-in.
If th e function is active, a command can be
interjected during voice output of the system.
Switc
Switc hing pr
hing pr oactivity on or
oactivity on or o.
o.#
Select Further settings. #
Select the desired situation, e.g. Activate
your profile orDon't forget your phone.
When the function is active, theVo ice Assis-
ta nt proactively pr ovides information in spe-
ci/c situations.
A
A ctiv
ctiv ating or deactiv
ating or deactiv ating online v
ating online voice contr
oice control
ol
% Online voice control is activated at thefa c-
to ry. #
Select Online recognition. #
Activate or deactivate the function.
If th e function is activated and a Mercedes me
user account is linked totheve hicle, addi-
tional results are available thro ugh the pr ovi-
sion of extern al information, e.g. information
on POIs. By clicking the symbol in the blue
wa ve, more information about the online voice
control can be displa yed.
A
A ctiv
ctiv ating or deactiv
ating or deactiv ating cont
ating contacts f
acts for online use
or online use #
Select Contact upload for online recognition.
When the function is active, contacts will be
fo und more easily and accurately using voice
input. Using MBUX V
Using MBUX V
oice Assist
oice Assistant
ante.ectiv
e.ectiv ely
ely N
No
ot
tes on op
es on op timum use of MBUX V
timum use of MBUX V oice Assist
oice Assistant
ant R
The MBUX Voice Assistant is operational half a
minute aTer switching on theve hicle and can
be operated from all seats, depending on the
equipment installed. The system recognises
from which seat the command was spoken
and per form s actions according tothe seat
position.
R If a dialogue has been ended, the MBUX Voice
Assistant continues tobe active, as long as
th e blue wave is shown in the multimedia sys-
te m. You can say ano ther voice command
without saying Hey Mercedes.
R Using the direct command Change language
to English, the system language can be
ch anged toEnglish without Hey Mercedes.
Direct commands must be activated forth is.
R If a user pro/le has been stored and is active,
the MBUX Voice Assistant can make sugges-
tions based on the habits of the user If the
vo ice commands are not clear, the system 356 356
MBUX
Voice Assistant
R
Please set the temperature in the living
room to 24 degrees. Dir Dir
ect command ex
ect command exam
am ples
ples Wi
th direct commands, some functions can be
operated without /r stsaying thevo ice command
Hey Mercedes. Touse direct commands, the
function must be activated in the multimedia sys-
te m (/ page 355).
R Next TV channel
R Previous TV channel
R Next radio station
R Previous radio station
R Next station
R Previous station
R Next track
R Previous track
R Start dashcam recording
R Stop dashcam recording
R Show the map
R 3D map R
2D map
R Align map to north
R Align map in direction of travel
R Show all routes
R Show traffic
R Navigate to work
R Navigate home
R Repeat driving instruction
R Cancel route guidance
R Change language to English Oper
Oper
ating t
ating t he Look and Answ
he Look and Answ er function (multi-
er function (multi-
modal user int
modal user int er
eraction)
action) R
R
eq
eq uir
uir ements:
ements:
R The vehicle is equipped with a driver camera.
R The driver camera is activated (standard set-
ting).
R The Intelligent multimodality function is acti-
va ted .
Multimodal user interaction makes it possible to
make inputs with the MBUX Voice Assistant instead of
the haptic selection. Activation with the
Hey Mercedes keyword is not required he re.
Example: A Dynamic route guidance is active
based on the cur rent tra1c situation. The After
asking route option is switched on.
If a route with a shor ter driving time is available, a
qu ery appears in the central displa y.Yo u can
ch oose between the cur rent route and the de tour
re commendation. #
When thequ ery appears, look at the central
displa y.
The MBUX Voice Assistant is activated. #
Answer thequ ery on the central displa y.
Depending on the answer, the cur rent route is
maintained or the de tour recommendation is
accep ted. 360 360
MBUX
Voice Assistant
Conducting a dialogue
Conducting a dialogue
S
S
t
tar
ar ting a dialogue
ting a dialogue #
Say "Hey Mercedes" toactivate the MBUX
Vo ice Assistant. Voice activation must be
switched on in the multimedia system.
or #
Press the£ button on the multifunction
steering wheel.
A blue line appears in the MBUX multimedia
system. The dialogue can be star ted.
Fo rth e dialogue with the MBUX Voice Assistant,
yo u can use comple tesentences of collo quial lan-
guage as voice commands. Voice activation can
also be directly combined with a voice command,
e.g. "Hey Mercedes, how fast can I drive?" .
Calling up help Calling up help #
F
For inf
or inf or
ormation about t
mation about t he MBUX V
he MBUX Voice Assis-
oice Assis-
t
t ant
ant: :say "Hey Mercedes, what can you do?" #
Digit
Digit al Owner's Manual:
al Owner's Manual: "Show me the Own-
er's Manual". The fullextent of the Digital
Owner's Manual is available when theve hicle
is stationar y. Oper
Oper
ating functions (ex
ating functions (ex am
amples)
ples) #
T
To oper
o oper at
ate t
e t he na
he na vig
vigation:
ation: "Search for an
Asian restaurant, but not Japanese, in South
London." #
T To oper
o oper at
ate t
e t he phone:
he phone: "Call my father." #
T
To c
o c hang
hang e t
e the syst
he syst em languag
em languag e t
e to English
o English
(shor
(shor t command):
t command): "Change language to Eng-
lish". #
T
To oper
o oper at
ate t
e t he r
he r adio:
adio: "Show me the list of
radio stations." #
T
To oper
o oper at
ate media:
e media: "Switch on random play-
back." #
T
To oper
o oper at
ate v
e v ehicle functions:
ehicle functions: "Switch the
seat heating to level 2." #
T
To oper
o oper at
ate online functions:
e online functions: "What's the time
in Sydney?" #
T
To ask a q
o ask a q ues
uestion about t
tion about t he v
he vehicle:
ehicle: "Do I
have Blind Spot Assist?" Ov
Ov
er
ervie
vie w of t
w of t he MBUX Int
he MBUX Int er
erior Assist
ior Assist ant
ant &
W
WARNING
ARNING Risk of injury from the cam-
era's laser radiation
This product uses a classi/cation 1 laser sys-
te m. If the housing is opened or damaged,
laser radiation may damage your retina. #
Do not open the housing. #
Always ha vemaintenance workand
re pairs car ried out byaqu ali/ed special-
ist workshop. This device is a class 1 laser product in accord-
ance with IEC 60825-1:2014 and DIN EN
60825-1:2014.
%
The camera records image data forth e appli-
cations, forex ample body, head and hand
de tection.
The camera con verts th e image data directly
into me tadata. No image data is sa ved in the
process. The data is only processed in the
ve hicle and is not transmitted from theve hi-
cle. MBUX multimedia system
371 371