2021 MERCEDES-BENZ S-CLASS SALOON LONG steering

P
P
er
er mitt
mitt edto
ed towing met
wing met hods (plug-in h
hods (plug-in h ybr
ybrid)
id) Mercedes-Benz
recommends transporting your
ve hicle in the case of a breakdown, rather than
to wing it away.
Fo rto wing, use a tow rope or tow bar with bo th
axles on thegr ound. Do not use tow bar systems.
* N
NOOTE
TE Damage totheve hicle due to tow-
ing awa y incor rectly #
Obser vethe inst ructions and no tes on
to wing away. Obser
vethe information on towing and transport-
ing theve hicle in theve hicle Owner's Manual.
In thefo llowing situations, only transporting the
ve hicle is permitted:
R the driver's display is not working
R theá Towing not permitted See Owner's
Manual display message appears in the driv-
er's display
Ex
Ex cep
cep tion:
tion: ifth eve hicle is located in a danger
zone, it can be reco vered from the danger zone
despite theá Towing not permitted See Owner's Manual
display message or the display
not working. It must not be towe d fur ther than
50 m with bo thaxles on thegr ound. A towing
speed of 10 km/h must not be exceeded. Be yond
th ese limits, only transporting is permitted.
V
V ehicles wit
ehicles wit h r
h rear wheel dr
ear wheel dr ive
ive P
P
er
er mitt
mitt edto
ed towing met
wing met hods
hods
Bo th axles on
th egr ound Ye
s, maximum 50 km at
50 km/h, only forw ards with
th e driver in theve hicle
Fr ont axle
ra ised No
Re ar axle
ra ised Ye
s, if the steering wheel is
/xed in the centre position
with a steering wheel lock 4MA
4MA
TIC v
TIC v ehicles
ehicles P
P
er
er mitt
mitt edto
ed towing met
wing met hods
hods
Bo th axles on
th egr ound Ye
s, maximum 50 km at
50 km/h, only forw ards with
th e driver in theve hicle
Fr ont axle
ra ised No
Re ar axle
ra ised No T
T
o
o wing t
wing t he v
he vehicle wit
ehicle wit h bot
h both axles on t
h axles on t hegr
he ground
ound #
Obser vethe no tes on the permitted towing
me thods (/ page 450). #
Plug-in hybrid: obser vethe no tes on the per-
mitted towing me thods (/ page 451). #
Make sure that the battery is connected and
ch arge d.
When the battery is dischar ged, thefo llowing
actions cannot be per form ed:
R theve hicle cann otbe star ted Breakdow
n assistance
451
451

&
W
WARNI NG
ARNI NGRisk of accident due tolimited
saf ety-re lated functions during theto wing
process
Saf ety-re lated functions are limited or no lon-
ge rav ailable in thefo llowing situations:
R theve hicle is switched o..
R the brake system or po wer steering system
is malfunctioning.
R the energy supply or the on-board electri-
cal system is malfunctioning.
When your vehicle is towe daw ay, signi/cantly
more e.ort may be requ ired tosteer and
brake than is normally requ ired. #
Use a tow bar. #
Make sure that the steering wheel can
mo vefreely be fore towing theve hicle
awa y. *
N
NO
OTE
TE Damage due toexcessive tractive
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slo wlyand smoo thly. Loading t
Loading t
he v
he vehicle f
ehicle f or tr
or transport
anspo rt Re
quirements:
R The vehicle is stationar y.
R The vehicle is switched o..
R The driver's displ ayis in the initial state with
no menus open (/ page 345).Transpo rtis
also possible with a warning message visible.
R The 12 V bat tery isch arge d.
Plug-in h
Plug-in h ybr
ybrid:
id:transpor tation of vehicles should
only be car ried out byprofessional reco very com-
panies. #
If necessar y,set the system language
(/ page 386). #
Obser vethe no tes on towing away
( / page 451). #
Connect theto wing device totheto wing eye
in order toload theve hicle.
% V
Vehicles wit
ehicles wit h tr
h trailer hitc
ailer hitc h:
h:you can also attach
th eto w bar tothe trailer hitch. #
Switch on the po wer supply (/ page 210). #
ShiT the transmission toposition i.
% The transmission may be loc ked in position
j intheev ent of damage tothe electrics. To
shiT toi , pr ovide the on-board electrical
system with po wer (/ page 448).
* N
NOOTE
TE Possible damage totheve hicle
when loading or unloading When loading or unloading,
theve hicle must
be raised totransport le vel.
If th e transport settings are not shown or the
Vehicle not ready for loading messageis dis-
pla yed, theve hicle may not be loaded or
unloaded. Breakdown assis
tance
453
453

*
N
NO
OTE
TE Damage tocomponents of theve hi-
cle body or chassis due to/tted snow
ch ains If
yo u /t snow chains tothe front wheels of
4MATIC vehicles, you may damage compo-
nents of theve hicle body or chassis. #
Only /t snow chains tothere ar wheels
of 4MATIC vehicles. Obser
vethefo llowing no tes when using snow
ch ains:
R Snow chains are only permissible for cer tain
wheel/tyre combinations. You can obtain
information about this from a Mercedes-Benz
Service Centre.
R For saf etyre asons, only use snow chains that
ha ve been speci/cally appr oved foryo ur vehi-
cle byMercedes-Benz, or snow chains with
th e same quality standard.
R Comply with the installation inst ructions of the
snow chain manu facturer.
R If snow chains are /tted, the maximum per-
missible speed is 50 km/h. R
V
Vehicles wit
ehicles wit h A
h Activ
ctiv e P
e Par
arking Assist
king Assist: :do not use
Ac tive Parking Assist when snow chains are
/tted.
R V
Vehicles wit
ehicles wit h lev
h level contr
el contr ol:
ol:if snow chains are
/tted, only drive at raised vehicle le vel
( / page 305).
R V
Vehicles wit
ehicles wit h r
h rear axle st
ear axle st eer
eering:
ing: if snow chains
are /tted, only drive with snow chain mode
active (/ page 462).
% You can deactivate ESP ®
to pull away
( / page 271). This allo ws the wheels tospin,
achieving an increased driving forc e. A
A
ctiv
ctiv ating or deactiv
ating or deactiv ating sno
ating snow c
w chain mode
hain mode
Multimedia system: 4 © 5
ß 5
y #
Activate or deactivate Snow chain mode.
When the function is active, theve hicle beha ves
as if snow chains weremounted. Forex ample, the
maximum steering mo vement of there ar wheels
is limi ted. Ad
ditionall y,parts of the driving and driving saf ety
systems are not available when snow chain mode
is active. T
T
yr
yr e pr
e pr essure
essure N
No
ot
tes on tyr
es on tyr e pr
e pressure
essure &
W
WARNING
ARNING Risk of accident due toinsu1-
cient or excessive tyre pressure
Un derin0a tedorove rin0ated ty res pose in par-
ticular thefo llowing risks:
R The tyres can burst.
R The tyres can wearexcessively and/or
une venly.
R The driving characteristics as well as the
stee ring and braking characteristics may
be greatly impaired. #
Comply with there commended tyre
pressure and check the tyre pressure of
all tyres, including the spare wheel, regu-
lar ly: 462
462
Wheels and tyres

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
Head-up display Brightness
currently reduced See Own-
er's Manual *T
he brightness of the head-up display is reduced. Possible causes:
R Dirt on the windscreen in the camera's /eld of vision
R Faulty exterior brightness signals #
Switch on the windscreen wipers. #
Clean the windscreen if necessar y. #
Switch theve hicle o. and switch it back on #
Ifth e display message still appears, consult a quali/ed specialist workshop.
Ù
Steering malfunction Drive
carefully Visit workshop *A
powe r steering malfunction has occur red. Steering characteristics may be impaired as a result. #
Drive on carefull y. #
Consult a quali/ed specialist workshop.
Ù
Steering malfunction
Increased physical effort
See Owner's Manual *T
he po wer steering assistance is malfunctioning. &
W WARNING
ARNING Risk of an accident due toaltered steering characteristics
If th e po wer assistance of the steering fails partially or comple tely,yo u will need touse more forc eto stee r. #
If safe steering is possible, drive on carefull y. #
Visit or consult a quali/ed specialist workshop immediatel y. Display messages and
warning/indicator lamps
519
519

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
Ù
Steering malfunction Stop
immediately See Owner's
Manual *T
he steering is malfunctioning. Steering capability is signi/cantly impaired. &
W WARNING
ARNING Risk of accident if steering capability is impaired
If th e steering does not function as intended, theve hicle's operating saf ety is jeopardised. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and tra1c conditions. Do
not continue driving under any circums tances. #
Consult a quali/ed specialis two rkshop. Ù
Rear axle steering cur-
rently malfunctioning *T
herear axle steering is temp orarily una vailable. The turning circle may become wider. #
Stop theve hicle in accordance with the tra1c conditions and restart theve hicle.
If th e display message does not disappear: #
Drive on carefull y. #
Consult a quali/ed specialist workshop.
Ù
Rear axle steering Malfunc-
tion Visit workshop *T
herear axle steering is malfunctioning.
The rear axle has no steering capability.
The steering wheel may be til ted when you drive in a straight line. #
Adapt your speed and drive on carefull y. #
Consult a quali/ed specialist workshop immediatel y.520 520
Display message
s andwarning/indicator lamps

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
Ù
Rear axle steering Malfunc-
tion Stop immediately *T
herear axle steering is malfunctioning.
The rear axle has no steering capability.
The steering wheel may be til ted considerably when you drive in a straight line.
Depending on the steering wheel's tilted position, the steering wheel will also vibrate and a continuous warning tone
will sound. &
W WARNI NG
ARNI NGRisk of accident if steering capability is impai red
If th e steering does not function as intended, theve hicle's operating saf ety is jeopardised. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and tra1c conditions. Do
not continue driving under any circums tances. #
Consult a quali/ed speciali stwo rkshop. #
When stopping, bear the enlar gedve hicle width in mind.
Snow chain mode Maxi-
mum speed exceeded *T
he maximum permissible speed for snow chain mode has been exceeded. #
Drive more slo wly.
Active bonnet malfunction
See Owner's Manual *T
he active bonn et(pedest rian pr otection) is malfunctioning or inoperative aTer having already been triggered. #
Consult a quali/ed specialist workshop. Displ
aymessages and warning/indicator lamps
521 521

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
Active Steering Assist cur-
rently unavailable See Own-
er's Manual *A
ctive Steering Assist is temp orarily una vailable.
The ambient conditions are outside the system limits (/ page 284).
As soon as the ambient conditions are within the system limits, the system will become available again. #
Drive on #
Check the tyre pressure if necessar y.
Active Steering Assist inop-
erative *A
ctive Steering Assist is malfunctioning. Active Distance Assist DISTRONIC remains available. #
Drive on
or #
Stop theve hicle in accordance with the tra1c conditions and restart theve hicle. #
Ifth e display message does not disappear: consult a quali/ed specialist workshop.
Ø *A
ctive Steering Assist has reached the system limits (/ page 284).
Yo u ha venot steered independently for a considerable period of time. #
Take ove rth e steering and drive on in accordance with the tra1c conditions.
Active Steering Assist cur-
rently unavailable due to
multiple emergency stops *A
ctive Steering Assist is temp orarily una vailable due tomultiple emer gency stops. #
Take ove rth e steering and stop in accordance with the tra1c conditions. #
Switch theve hicle o. and switch it back on
Ac tive Steering Assist is available once more. Displ
aymessages and warning/indicator lamps
541 541

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
Ø
Beginning emergency stop *Y
our hands are not on the steering wheel. The Active Steering Assist will initiate an emer gency stop (/ page 284). #
Put your hands on the steering wheel.
Information on cancelling an emer gency stop (/ page 286).
Active Emergency Stop
Assist currently unavailable
See Owner's Manual *A
ctive Emer gency Stop Assist is temp orarily una vailable.
The ambient conditions are outside the system limits (/ page 286).
As soon as the ambient conditions are within the system limits, the system will become available again. #
Drive on
or #
Ifth e display message does not disappear, stop theve hicle in accordance with the tra1c conditions and restart
th eve hicle.
Active Emergency Stop
Assist inoperative *A
ctive Emer gency Stop Assist is malfunctioning. #
Drive on
or #
Stop theve hicle in accordance with the tra1c conditions and restart theve hicle. #
Ifth e display message does not disappear: consult a quali/ed specialist workshop.
Active Lane Change Assist
currently unavailable See
Owner's Manual *A
ctive Lane Change Assist is temp orarily una vailable.
The ambient conditions are outside the system limits (/ page 288).542 542
Display messages and
warning/indicator lamps