2021 MERCEDES-BENZ S-CLASS SALOON LONG tow

P
P
er
er mitt
mitt edto
ed towing met
wing met hods (plug-in h
hods (plug-in h ybr
ybrid)
id) Mercedes-Benz
recommends transporting your
ve hicle in the case of a breakdown, rather than
to wing it away.
Fo rto wing, use a tow rope or tow bar with bo th
axles on thegr ound. Do not use tow bar systems.
* N
NOOTE
TE Damage totheve hicle due to tow-
ing awa y incor rectly #
Obser vethe inst ructions and no tes on
to wing away. Obser
vethe information on towing and transport-
ing theve hicle in theve hicle Owner's Manual.
In thefo llowing situations, only transporting the
ve hicle is permitted:
R the driver's display is not working
R theá Towing not permitted See Owner's
Manual display message appears in the driv-
er's display
Ex
Ex cep
cep tion:
tion: ifth eve hicle is located in a danger
zone, it can be reco vered from the danger zone
despite theá Towing not permitted See Owner's Manual
display message or the display
not working. It must not be towe d fur ther than
50 m with bo thaxles on thegr ound. A towing
speed of 10 km/h must not be exceeded. Be yond
th ese limits, only transporting is permitted.
V
V ehicles wit
ehicles wit h r
h rear wheel dr
ear wheel dr ive
ive P
P
er
er mitt
mitt edto
ed towing met
wing met hods
hods
Bo th axles on
th egr ound Ye
s, maximum 50 km at
50 km/h, only forw ards with
th e driver in theve hicle
Fr ont axle
ra ised No
Re ar axle
ra ised Ye
s, if the steering wheel is
/xed in the centre position
with a steering wheel lock 4MA
4MA
TIC v
TIC v ehicles
ehicles P
P
er
er mitt
mitt edto
ed towing met
wing met hods
hods
Bo th axles on
th egr ound Ye
s, maximum 50 km at
50 km/h, only forw ards with
th e driver in theve hicle
Fr ont axle
ra ised No
Re ar axle
ra ised No T
T
o
o wing t
wing t he v
he vehicle wit
ehicle wit h bot
h both axles on t
h axles on t hegr
he ground
ound #
Obser vethe no tes on the permitted towing
me thods (/ page 450). #
Plug-in hybrid: obser vethe no tes on the per-
mitted towing me thods (/ page 451). #
Make sure that the battery is connected and
ch arge d.
When the battery is dischar ged, thefo llowing
actions cannot be per form ed:
R theve hicle cann otbe star ted Breakdow
n assistance
451
451

R
the electric parking brake cannot be released
or applied
R the transmission cannot be shiTed toposition
i orj
% Ifth e transmission cannot be shiTed toposi-
tion iorthe driver's display in the inst ru-
ment clus ter does not show anything, ha ve
th eve hicle transpor ted (/ page 453). A tow-
ing vehicle with liTing equipment is requ ired
fo rve hicle transpor tation.
* N
NOOTE
TE Damage due to towing away at
ex cessively high speeds or over long dis-
ta nces The driv
etra in could be damaged when towing
at excessively high speeds or over long distan-
ces. #
Atowing speed of 50 km/h must not be
ex ceeded. #
Atowing dis tance of 50 km must not be
ex ceeded. &
W
WARNING
ARNING Risk of accident when towing a
ve hicle which is too heavy
If th eve hicle tobe tow- star ted or towe daway
is heavier than the permissible gross mass of
yo ur vehicle, thefo llowing situations can
occur:
R theto wing eye may become de tach ed.
R theve hicle/trailer combination may
swer veorove rturn. #
Before tow- starting or towing away,
ch eck if theve hicle tobe tow- star ted or
to we dawa yex ceeds the permissible
gr oss mass. If a
vehicle must be tow- star ted or towe dawa y,its
we ight must not exceed the permissible gross
mass of theto wing vehicle. #
Information on the permissible gross mass of
th eve hicle can be found on theve hicle identi-
/cation plate (/ page 480). #
Do not open the driver's door or front
passenger door; the transmission will other-
wise automatically shiT toj . #
Fitth eto wing eye (/ page 456). #
Fasten theto wing device.
* N
NOOTE
TE Damage due toincor rect connec-
tion of theto w bar #
Only connect theto w rope or tow bar to
th eto wing eyes. %
V
Vehicles wit
ehicles wit hto
h to w bar:
w bar: you can also attach the
to w bar tothe trailer hitch. #
Deactivate the automatic locking mechanism . #
Do not activate the HOLD function. #
Deactivate tow- awa y protection
(/ page 116). #
Deactivate Active Brake Assist (/ page 294). #
ShiT the transmission toposition i. #
Release the electric parking brake. 452
452
Breakdown assistance

&
W
WARNI NG
ARNI NGRisk of accident due tolimited
saf ety-re lated functions during theto wing
process
Saf ety-re lated functions are limited or no lon-
ge rav ailable in thefo llowing situations:
R theve hicle is switched o..
R the brake system or po wer steering system
is malfunctioning.
R the energy supply or the on-board electri-
cal system is malfunctioning.
When your vehicle is towe daw ay, signi/cantly
more e.ort may be requ ired tosteer and
brake than is normally requ ired. #
Use a tow bar. #
Make sure that the steering wheel can
mo vefreely be fore towing theve hicle
awa y. *
N
NO
OTE
TE Damage due toexcessive tractive
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slo wlyand smoo thly. Loading t
Loading t
he v
he vehicle f
ehicle f or tr
or transport
anspo rt Re
quirements:
R The vehicle is stationar y.
R The vehicle is switched o..
R The driver's displ ayis in the initial state with
no menus open (/ page 345).Transpo rtis
also possible with a warning message visible.
R The 12 V bat tery isch arge d.
Plug-in h
Plug-in h ybr
ybrid:
id:transpor tation of vehicles should
only be car ried out byprofessional reco very com-
panies. #
If necessar y,set the system language
(/ page 386). #
Obser vethe no tes on towing away
( / page 451). #
Connect theto wing device totheto wing eye
in order toload theve hicle.
% V
Vehicles wit
ehicles wit h tr
h trailer hitc
ailer hitc h:
h:you can also attach
th eto w bar tothe trailer hitch. #
Switch on the po wer supply (/ page 210). #
ShiT the transmission toposition i.
% The transmission may be loc ked in position
j intheev ent of damage tothe electrics. To
shiT toi , pr ovide the on-board electrical
system with po wer (/ page 448).
* N
NOOTE
TE Possible damage totheve hicle
when loading or unloading When loading or unloading,
theve hicle must
be raised totransport le vel.
If th e transport settings are not shown or the
Vehicle not ready for loading messageis dis-
pla yed, theve hicle may not be loaded or
unloaded. Breakdown assis
tance
453
453

T
T
o
o wing ey
wing eye st
e st or
orag
ag e location
e location To
wing eye1 is located under the boot 0oor.
Depending on theve hicle equipment, theto wing
ey e may be located at ano ther position in the
boot. F
F
itting and r
itting and r emo
emoving t
ving t heto
he towing eye
wing eye #
Press the mark on co ver1 inwa rds and
re mo ve. #
Screw intheto wing eye clockwise as far as it
will go and tighten.
V
V ehicles wit
ehicles wit h a tr
h a trailer hitc
ailer hitc h:
h:vehicles with a trailer
hitch do not ha veare ar brac ketfo rth eto wing
ey e. Fasten theto w bar tothe trailer hitch. #
Make sure that co ver1 engages in the
bumper when youre mo vetheto wing eye.
* N
NOOTE
TE Damage totheve hicle due toincor-
re ct use of theto wing eye or trailer hitch When a
towing eye or trailer hitch is used to
re co ver a vehicle, theve hicle may be damaged
in the process. #
Only use theto wing eye or trailer hitch to
to w awa y or tow start theve hicle. #
Do not use theto wing eye or trailer hitch
to to wtheve hicle during reco very. T
T
o
o w
w -st
-st ar
arting t
ting t he v
he vehicle (emerg
ehicle (emerg ency engine st
ency engine st ar
art)
t) *
N
NOOTE
TE Damage tothe automatic transmis-
sion due to tow-starting To
w- starting theve hicle can damage the auto-
matic transmission. #
Do not tow- start theve hicle. #
Do not tow- start theve hicle. 456
456
Breakdown assis
tance

N
N
o
ot
tes on t
es on t ec
echnical data
hnical data
The tech nical data was de term ined in accordance
with EU Directives. The data stated only applies to
ve hicles with standard equipment. You can obtain
fur ther information from a Mercedes-Benz Service
Centre.
Onl Onl y f
y for cert
or cert ain countr
ain countr ies:
ies:you can /n dvehicle-
speci/c vehicle data in theCO C documents (CER-
TIFIC ATE OF CONFORMITY). These documents
are deli vered with your vehicle. On-boar
On-boar
d electr
d electronics
onics N
No
ot
tes on t
es on t am
amper
per ing wit
ing wit h t
h the engine electr
he engine electr onics
onics *
N
NOOTE
TE Prematu rewe arthro ugh improper
maintenance Improper maintenance may cause
vehicle
components towe ar more quickly and the
ve hicle's operating permit may be in validated. #
Always ha veworkon the engine elec-
tronics and related components car ried
out at a quali/ed specialist workshop. *
N
NOOTE
TE Increased wear and tear or damage
caused bymeasures under take nto
increase per form ance Engine management measures under
take nto
increase per form ance can lead toincreased
we ar and tear or damage tothe drive system. #
Do not under take engine management
measures toincrease per form ance. T
T
w
w o-wa
o-wa y r
y radios
adios N
No
ot
tes on
es on /tting
/tting tw
two-wa
o-wa y r
y radios
adios &
W
WARNING
ARNING Risk of accident due to
improper workon two-w ayradios
If two-w ayradios are manipulated or retro/t-
ted incor rectl y,the electromagnetic radiation
from the two-w ayradios can inter fere with the
ve hicle elect ronics and jeopardise the operat-
ing saf ety of theve hicle. #
You should ha veall workon electrical
and electronic components car ried out
at a quali/ed specialist workshop. &
W
WARNING
ARNING Risk of accident from inco rrect
operation of two-w ayradios
If yo u use two-w ayradios in theve hicle
improper ly,th eir electromagnetic radiation
can disrupt theve hicle's elect ronics. This is
true in thefo llowing situations, in particular:
R The two-w ayradio is not connected toan
ex terior aerial.
R The exterior aerial is /tted incor rectly or is
not a lo w-re0ection aerial.
This could jeopardise the operating saf ety of
th eve hicle. #
Have the lo w-re0ection exterior aerial /t-
ted at a quali/ed specialist workshop. #
When operating two-w ayradios in the
ve hicle, alw ays connect them tothe lo w-
re 0ection exterior aerial. Te
ch nical data
477
477

Char
getime – mode 4 applies todirect cur rent
ch arging from 10% to80% of the usable energy
content.
The time take nto charge the battery depends on
th ech arge status of the batter y,the ambient tem-
perature and thech arging capacity of the batter y.
The charging capacit y,in turn, depends on the
supply voltage, the cur rent intensity and the type
of po wer suppl y.
The nominal voltage range foryo ur vehicle can be
fo und on the information label in the soc ket co ver
( / page 241). T T
r
railer hitch
ailer hitch Gener
Gener
al not
al notes on t
es on t he tr
he trailer hitch
ailer hitch Modi/cations
tothe engine cooling system may
be necessar y,depending on theve hicle model.
The retro/tting of a trailer hitch is on lypermissi-
ble if a towing capacity is speci/ed in your vehicle
documents.
Fu rther information can be obtained at a quali/ed
specialist workshop. Mounting dimensions Mounting dimensions
1
Fastening points
2 Overhang dimension
3 Rear axle cent reline The
overhang dimension and fastening points are
va lid for a trailer hitch installed at thefa ctor y.
All v
All v ehicles, ex
ehicles, excep
cep t plug-in h
t plug-in h ybr
ybrid:
id:
Ov
Ov er
erhang dimension leng th
hang dimension length Model
Model
2
2Ov
Over
erhang dimen-
hang dimen-
sion
sion
All model s1 299 mm T
T
o
o wing capacity
wing capacity The
tongue weight is not included in theto wing
capacity.
All v All v ehicles, ex
ehicles, excep
cep t plug-in h
t plug-in h ybr
ybrid:
id:
To
To wing capacity
wing capacity , br
, brak
aked (at a minimum
ed (at a minimum st
starar t-o.
t-o.
gr
gr adeability of 12%)
adeability of 12%) Model
To
Mode lT owing capacity,
wing capacity,
br
brak
ak ed
ed
All model s2 100 kg Te
ch nical data
493
493

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
:
Switch on headlamps *Y
ou are driving without lo w-beam headlamps. #
Turn the light switch totheL orà position.
:
Switch off lights *Y
ou are leaving theve hicle and the lights are still switched on. #
Turn the light switch totheà position.
DIGITAL LIGHT Functions
limited *T
he DIGITAL LIGHT system is malfunctioning. The lighting system will continue towo rkeven without the functions of
th e DIGITAL LIGHT system. #
Consult a quali/ed specialist workshop.
MULTIBEAM LED Functions
limited *T
he MULTIBEAM LED system is malfunctioning. The lighting system will continue towo rk, but without the functions of
th e MULTIBEAM LED system. #
Consult a quali/ed specialist workshop.
Check dipped-beam set-
ting (left/right-side traffic) *T
he type of tra1c has been selected manuall y. #
Check the setting and change it manually if necessary (/ page 178).504 504
Displ
aymessages and warning/indicator lamps

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
&
Pre-entry climate control
via key inoperative High-
voltage battery low *T
hecharge ofthe high-voltage battery is too lo w.Pre-entry climate control cannot be switched on. #
Char gethe high-voltage batter y.
When the high-voltage battery is su1ciently charge d, pre-ent ryclimate cont rol will be operational again. Hybr Hybr
id syst
id syst em
em Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/conseq uences and
uences andM
MSolutions
Solutions
u
Towing not permitted See
Owner's Manual *T
he drive system is malfunctioning. #
Have theve hicle transpo rted only using a transpor ter or trailer (/ page 451).508 508
Display messages and
warning/indicator lamps