Symbols
..................................................... 4At
ag lance ................................................. 6
Cockpit ........................................................ 6
Indica tora nd warning lamps (vehicles
without steering wheel buttons) .................. 7
Indicator and warning lamps (vehicles
wit hsteering wheel buttons) ....................... 8
St eering wheel wit hbuttons ........................ 9
Center console .......................................... 10
Overhead contro lpanel .............................. 11
Doo rcontrol panel .................................... .12Genera
lnotes .......................................... 13
Environmental pr otection ........................... 13
Mercedes-BenzG enuineParts .................... 13
No tesa bout attachments, add-on
equipment, ins tallation sand con ver‐
sions .......................................................... 14
Operating Instructions ...............................14
Service and vehicle operation .................... 15
Operating saf ety. ...................................... .16
Diagno stics connection ............................ .17
No tesonc hanges tothee ngine output ..... 17
Qualified specialis tworks hop .................... 18
Ve hicle registration .................................... 18
Cor rect us eoft hevehicle .......................... 18
Multi Purpose Vehicle ................................ 19
No tesf or persons wit helectronic med‐
ical aids. ................................................... .19
Information on problems wit hyour
ve hicle .......................................................19
Re portin gsafet yd efects ............................ 19
Limited Warrant y....................................... 20
QR code sfor rescue car d.......................... 20
Dat astorage ..............................................20
Copyright .................................................. .23Occupant saf
ety...................................... 24
Re stra int sy stem ........................................24
Sea tbelts .................................................. 25
Airbag s...................................................... 28
Au tomatic measu resa fter an accident ...... 33
Safel ytransporting children in the
ve hicle .......................................................33
No tesonp etsint hevehicle ....................... 41Opening and closing
...............................42
SmartK ey................................................... 42
Door s........................................................ 45
Sliding doo r............................................... 47Electric sliding door ...................................
47
Ta ilgat e..................................................... .51
Re ar-en ddoor s......................................... .54
Sid ew indo w. ............................................. 56
Anti-thef tpreve ntio n................................. 59 Seats and
stowage .................................. 62
Co rrect driver's seat position .................... 62
Seats ......................................................... 62
St ow agea reas .......................................... .75
Information aboutt he bottle holder ........... 75
Cup holder s............................................... 75
Ashtr ayand cigar ette lighter ...................... 76
Soc kets ...................................................... 76 Light and vision
....................................... 77
Exterio rlighting ......................................... 77
Ad justing thei nterior lighting .................... 80
Changing bulbs .......................................... 80
Wi ndshield wipe rs..................................... 85
Mir rors ...................................................... 88
Ope rating su nvisor s................................. 89 Climat
econtrol ....................................... 90
Overvie wofclimatecontrol sy stems ......... 90
Operating climat econtrol sy stems ............ 91
Operating air vents .................................... 95 Drivin
gand parking ................................ 97
Driving ....................................................... 97
Au tomatic transmission ........................... 104
Re fueling ................................................ .106
Pa rking .................................................... 108
Driving and driving sa fety sy stems ..........1 09
Tr ailer operation ...................................... .131 Instrument clus
tera nd on-board
co mp uter ............................................... 13 6
No tesont he instrument clus tera nd
on-boar dcomputer .................................. 13 6
Overvie wofthe instrument clus ter. ......... 13 6
Overvie wand operation of theo n-
boar dcomputer (vehicles without
st eering-wheel buttons) ........................... 137
Overvie wand operation of theo n-
boar dcomputer (vehicles wit hsteer‐
ing-wheel buttons) ................................... 13 8
Overvie wofwhat is shown on them ul‐
tifunction displa y.....................................1 40
Setting thei nstrument lighting ................. 1412
Contents
1
00BB ESP®
OFF →
261
2 0057 Highbeam →
78
3 00E5 ESP®
→
261
4 003E003D Turn signal lights →
78
5 0049 Parking brak e(US Ao nly) →
109
0024 Parking brak e(Canada
only) →
109
6 0027 Brakes (US Aonly) →
261
004D Brakes (Canada only) →
261
7 00CC Powe rsteering →
265
8 00DF ABS →
261
9 003D Powe rsupp ly →
251
A 003E Doors →
265
B 0075 Restra int sy stem →
261 C
00E9 Seat belt →
264
D 00B9 CheckEngine →
265
E 00AC Coolant →
265
F 005E Rear fogl ight →
77
G 005A Foglights →
77
H 0077 Tire pressur emonitoring
sy stem →
268
I 00AD ATTENTION ASSIST →
127
J 00D4 Reser vefuel →
265
K 0058 Lowb eam →
77
L 0060 Parking lamps and
license plat elamp →
77
Cor responding messages may
also be shown on them ulti‐
function displa y. →
235 At
ag lanc e–I ndicator and warning lamps (vehicle swithout steering wheel buttons) 7
1
00BB ESP®
OFF →
261
2 0057 Highbeam →
78
3 003E003D Turn signal lights →
78
4 0027 Brakes (US Aonly) →
261
004D Brakes (Canada only) →
261
5 0049 Parking brak e(US Ao nly) →
109
0024 Parking brak e(Canada
only) →
109
6 003E Doors →
265
7 00DF ABS →
261
8 00E9 Seatbelt →
264
9 00B9 CheckEngine →
265
A 00AC Coolant →
265 B
005E Rear fogl ight →
77
C 005A Foglights →
77
D 0077 Tire pressur emonitoring
sy stem →
268
E 0075 Restra int sy stem →
261
F 00E5 ESP®
→
261
G 00BA Distance warning →
265
H 00D4 Reser vefuel →
265
I 0058 Lowb eam →
77
J 0060 Parking lamps and
license plat elamp →
77
Cor responding messages may
also be shown on them ulti‐
function displa y. →
235 8
Atag lanc e–Indicator and warning lamps (vehicle swiths teering wheel buttons)
ma
ydiffe rf romt hat in thed escriptions and illus‐
trations.
The original pur chase agreement documen tation
fo ry our vehicle contains alistofa llth es ystems
in your vehicle.
Should youh ave anyq uestions concerning equip‐
ment and operation, consult an authorized
Mercedes -Benz Center.
The Operating Instruction sand Maintenance
Bookle tare impor tant documents and shoul dbe
ke pt inthev ehicle.
Note onvehicles whic hareequipped bybody
manu factu rers
Alw ayso bser vetheb ody manufacturer's Operat‐
ing Instructions. Youc oul do therwise failto rec‐
ognize dangers. Servic
eand vehicl eoperation Wa
rranty The Limi
tedW arrant yf or your vehicle is in
accordance wit hthe warrant yterms and condi‐
tions in theS ervice and Warrant yInforma tion
booklet.
Yo ur authorize dMercedes-Ben zCenter will
re place and repair all factor y-ins talled parts in
acco rdanc ewitht he term soft hefollowing war‐
ra nty term sa nd conditions:
R NewV ehicle Limited Warranty
R Exhaus tSystemW arranty
R Emissio nSystems Warranty
R California, Connecticut ,Maine, Massachu‐
setts, Ne wYork, Pe nnsy lvania ,Rhod eIsland
and Verm ont Emission Control Sy stem War‐
ra nty
R StateW arrant yE nforcement La ws("Lemon
La ws ")
Re placement parts and accessories ar ecovered
by theM ercedes-Benz Partsa nd Accessories
Wa rranties.
Thes eareavailable at an yauthorize dMercedes-
Ben zCenter.
% Should
youl ose your Servic eand Warranty
In fo rm atio nbooklet, ha vean authorized
Mercedes-Ben zCenter ar rang ef or areplace‐
ment .The ne wService and Warrant yInfor‐
mation bookle twillbep ostedtoy ou. Ve
hicl eoperation outside theU SAor Canada When
youa retra veling abroad wit hyour vehicle,
obser vethef ollowing points:
R service points or replacement parts ma ynot
be available immediatel y.
R unleaded fuel forv ehicles wit hacatalytic
con verter ma ynotbe available. Leade dfuel
can cause damag etothe catalytic con verter.
R thef uel ma yhave aconsiderabl ylower
octane number .Unsuitable fuel can cause
engine damage.
Cer tain Mercedes-Benz models ar eavailable in
Europe thro ugh theE uropean Deliver yProgram.
Fo rm orei nformation, please consult an author‐
ized Mercedes-Benz Center ,orwrite to one of the
fo llowing addresses:
In theU SA:
Daimler VANS US A,LLC
EuropeanD eliveryDepartment
One Mercedes-Benz Drive
Sandy Springs, GA 30328
In Canada:
Mercedes-Benz Canada, Inc.
EuropeanD eliveryDepartment
98 Vande rhoof Avenue
To ronto, Ontario M4G 4C9 Main
tenance information Yo
ur cus tomer service advisor willr ecordevery
service fory ou in theS ervice and Warrant yInfor‐
mation booklet. In
fo rm ation on Roadside Assistance Ro
adside Assis tance of fers tech nica lhelpint he
eve nt of abreak down. Your calls tothet oll-free
Ro adside Assis tance Hotline ar eanswe redbyo ur
agents 24hour sad ay,3 65 da ysay ear.
1-8 77-762-826 7(USA)
1-800-387-0 100( Canada)
Yo uc an find fur ther information in theR oadside
Assis tance brochu re(USA) or the" Roadside
Assis tance" section in theS ervice and Warranty
bookle t(Canada). Youw illfind bo thinthev ehicle
document wallet. General no
tes15
The operating saf
etyoft he engine is no tguaran‐
te ed in all situations.
An ytampering wit hthe engine management in
order toinc rease thee ngine output will lead to
th el oss of theN ew Vehicle Limited Warrant yand
ot her warrant yentitlements.
If yo us ellthev ehicle, infor mthe buyer of any
alterations tothev ehicle's engine output. This
ma yconstitut eapunishable of fense under
nationa llegis lation. Qualifie
dspeciali stwo rkshop
Aq ualified specialis tworks hop has then ecessary
special skills, tools and qualification stocorrectly
car ryout an ynecessar yworkony ourvehicle.
This particular lyapplies tosaf ety-re leva nt wo rks.
Alw aysh ave thef ollowing workon thev ehicle
car ried out at aqualified specialis tworks hop:
R Safety-re leva nt wo rks
R Service and maintenance work
R Repair work
R Modifications as well as ins tallation sand con‐
ve rsions
R Workon electronic components
Mercedes-Benz recommends that youu se an
authorize dMercedes-Ben zCenter fort his pur‐
pose. Ve
hicl eregistration
Mercedes-Ben zmayask its service cen terto
car ryout tech nica linspections on cer tain vehi‐
cles. The quality or saf etyoft hevehicle is
impr ovedasar esult of thei nspection.
Mercedes-Benz can onl yinfor myou aboutv ehicle
ch ecks if it Mercedes-Benz has your registration
data.
In thef ollowing cases your vehicle ma ynotbe
re gis tere dtoy ouyet:
R youd id no tpurch ase your vehicle at an
authorised specialis tdealer.
R your vehicle has no tyet been inspected at an
au thorized Mercedes-Benz Center.
It is advisable toregis tery our vehicle wit han
authorized Mercedes-BenzC enter.
Infor mMercedes-Benzass oon as possible about
an yc hang eina ddress or vehicle ownership. Yo
uc an do this, fore xamp le, at an authorized
Mercedes-Ben zCenter. Cor
rect use of thev ehicle
If yo ur emo ve wa rning sticke rs,y ou or other sm ay
fa ilto recognize thed angers. Lea ve warning
st icke rs in position.
Obser vethef ollowing information in particular
when operating thev ehicle:
R Safetyn otes in these Operating Instructions
R Tech nica ldataf or thev ehicle
R Traf ficr ules and regulations
R Laws per tainin gtom otor vehicles and saf ety
st andards &
WARNING Risk offire and acciden twhen
transpo rting subs tances whi chareh az‐
ardous tohealt horr eact aggressively
Gases and fluids can evenescape from con‐
ta iner swhicha refull yclosed.
This can adversel yaffect your concentration
during thej ourne yand your health. Elect ronic
component pa rtsm ayalso experience mal‐
functions, shor tcircuits or sy stem failures. #
Do no tstowort ranspor tany subs tan‐
ces whic harehazardous tohealth
and/or aggressively reactiv eint hevehi‐
cle interior. These instructions mus
talso be obser vedf or
ve hicles wher ethe cargo compartment is not
fully separated from thec ab.
Pa rtition wit hdoor/window: alw aysk eep the
door/windo winthe partition closed while trans‐
porting items.
Subs tances that con stitut eah ealthhazar dor
re act aggressivel yinclude, fore xamp le:
R Solvents
R Fuel
R Oil and grease
R Cleaning agents
R Acid 18
Generaln otes
re
mains off, depending on ther esult of the
classi fication.
- Ifth eP ASSENGER AIR BAGO FF indicator
lam piso ff:m ovet he co-driver seat as far
bac kasp ossible, or thep erson of smaller
st atur eshoul dusearear seat.
- Ifth eP ASSENGER AIR BAGO FF indicator
lam pisl it continuously: thep erson of
smaller statur eshoul dnotuse thec o-
driver seat. &
WARNING Risk of inju ryor deat hwhen
th eP ASSENGER AIR BAGO FF indicator
lam pisl it
If th eP ASSENGER AIR BAGO FF indicator
lam premain slit af tert he self-test, thef ront
passenger airbag is disabled.
If th ef ront passenger seat is occupied,
alw ayse nsur ethat:
R The classification of thep erson in the
front passenger seat is cor rect and the
front passenger airbag is enabled or disa‐
ble dina ccordance wit hthe person in the
front passenger seat.
R The person is seated properly wit hacor‐
re ctl yfastened seat belt.
R The front passenger seat has been mo ved
as farb ackasp ossible. Be sur
etoalso obse rvet he following fur ther rela‐
te ds ubjects:
R Child restra int sy stem on thec o-driver seat
(/ page39). Au
tomatic measures af terana ccident
Depending on thet ype and se verity of thea cci‐
dent ,and depending on thev ehicle's equipment,
th ef ollowing measures can be implemented, for
ex ample:
R Activating theh azar dwarning lights
R Triggering an automatic emer gency call
(/ page 187)
R Swit ching of fthe engine
To restar tt he vehicle, switc hthe ignition off
and switc hitbackon( /pag e97). Depend‐
ing on thet ype and se verity of thea ccident ,it
ma ypossible that thev ehicle can no longer
be star ted.
R switching of fthe fuel supply R
Unlocking thev ehicle doors
R Lowe ring thef ront side windo ws
R Switching on thei nterior lighting Safel
ytransporting children in thev ehicle Alw
ayso bser vewhen children ar etrave ling in
th ev ehicle %
Alw
ayso bser vethes afet yn otes releva nt to
th es ituation .Indoing so, youw ill be able to
identify possible risk sa nd avoid dangers
when children ar etrave ling in thev ehicle
(/ page34).
Be diligent
Bear in mind that negligenc ewhen securing a
ch ild in thec hild restra int sy stem ma yhaves eri‐
ous consequences. Alw aysbed iligent and secure
ac hild carefully befor eeachj ourne y.
To impr ovep rotection forc hildren younger than
12 yearso ld or unde r5ft(1.50 m) in height,
Mercedes-Ben zrecommends youo bse rvet he fol‐
lowing information:
R Alwayss ecur ethe child in achild restra int
sy stem suitable fort his Mercedes-Benz vehi‐
cle.
R The child restra int sy stem mus tbeappropri‐
at etot he age, weight and size of thec hild.
R The vehicle seat mus tbesuitable fori ns tal‐
ling achild restra int sy stem.
Ac cident statistic sshowt hat children secured on
th er ear seats ar egenerally safer than children
secured on thef ront seats. Forthis reason,
Mercedes-Ben zstrong lyadvises that youi nstall a
ch ild restra int sy stem on arear seat.
The generic term ch ildrestra int sy stem
The generic term child restra int sy stem is used in
th is se tofO peratin gInstructions .Achild
re stra int sy stem is, fore xamp le:
R ababyc ar seat
R arear ward-facing child seat
R aforwa rd-facin gchild seat
R achild boos ters eat wit habackres tand seat
belt guides
The child restra int sy stem mus tbeappropriat eto
th ea ge,w eight and size of thec hild. Occupant saf
ety33
&
WARNING Risk of accident and inju ry
from operating mobil ecommunications
equipment
If yo uo perat emobile communication equip‐
men twhen driving, youw ill be distracted
from thet raffic situation .Thisc ould also
cause youtol ose control of thev ehicle.
The probability of aserious or evenfatal acci‐
dent inc reases greatl yifyou operat emobile
communication equipment when driving. #
Only operat emobile communication
equipment when thev ehicle is station‐
ar y. Fo
ry our owns afet y, alwa ys obser vethef ollowing
points when operating mobile communications
equipment:
R Obser vethel egal requ irements fort he coun‐
tr yinw hichyou ar edriving.
R While driving, on lyoperat emobile communi‐
cations equipment when thet raffic conditions
permit it. Youm ayotherwise be distracted
from thet raffic condition sand cause an acci‐
dent, inju ring yourself and others.
* NO
TEDama getothed rive trai nand
engin ewhen pulling away #
Do no twarmupt he engine while the
ve hicle is stationar y.Pull away immedi‐
atel y. #
Avoid high engine speeds and driving at
full thro ttle unti lthe engine has reached
its operatin gtemperature. Exhaus
temission monitoring
Specific engine sy stems ar edesigned tokeep
poisonous components of exhaus tgases within
legal limits.
These sy stems onl yworko ptimally if they are
main tained exactly accordin gtomanufacturer's
specifications. It is fort his reason that all work
on thee ngine should onl ybeperform ed byquali‐
fi ed and authorized Mercedes-Benz Commercial
Va nC entert echnicians.
Under no circums tances shoul dengine settings
be changed. In addition ,all specific main tenance
wo rkmus tbep erform ed at regular inter vals and
in complianc ewitht he service regulations of the
dealer named in thei mp rint. Refe rtot he Mainte‐
nance Bookle tfor de tails. Note
sont he limit speed &
WARNING Risk of inju rythro ugh exceed‐
ing thes pecified tir eload-bearing capa‐
city or thep ermissible speed rating
Exceeding thes pecified tir eload rating or the
permissible speed rating ma ylea dtot ire
dama geand tothet ires bur sting. #
Therefore, onl yuse tir etypes and sizes
appr ovedfor your vehicle model. #
Obser vethet irel oad rating and speed
ra ting requ ired fory our vehicle. As
thed rive r,yo um ustfind out about them axi‐
mum permissible speed fort he tires (tir eand tire
pressure). Obser vethel egal requirements for
tires fort he countr yinwhichyou ar estayi ng.
Yo uc an permanently limit thes peed of your vehi‐
cle.
Mercedes-Benzr ecommendsaqualified special‐
is tw orks hop forp rogramming thel imit speed.
No tethat youc anno texceed aprogrammed limit
speed when overtaking.
On downhill gradients ,the limit speed ma ybe
exc eeded. Appl ythe brakes if necessar y.
Displ aymessages indica tethat youa reapproach‐
ing thel imit speed.
Information about driving abroad
Service
An extensiv eMercedes-Benz service is also avail‐
able abroad. Ne vertheless, please remember that
services or spar eparts ma ynotbe available
immediatel y.The releva nt wo rkshop directories
ar ea vailable from aMercedes-Ben zCommercial
Va nC enter.
Fu el
In some countries, onl yfuels wit hanincreased
sulfur con tent ar eavailable.
Uns uitable fuel can caus eengine damage. Yo u
can find fur ther information under "Fuel"
(/ page228).
Information about transpor tbyrail
Tr ansportin gyour vehicle byrail ma ybes ubject
to cer tain restrictions or requires pecial meas‐
ures tobe take nins omecountrie sdue tovarying
tunnel height sand loading standards.
Yo uc an obtain information about this from a
Mercedes-Benz Commercial VanC enter. Driving and pa
rking 99
go
tint ot he sy stem. Clean theb rake sa fter driv‐
ing off-road. If yout hen notice areduced braking
ef fect or hea rscraping noises, ha vetheb rake
sy stem checkedi mmediately at aqualified spe‐
cialis tworks hop. Adjus tyour driving styletot he
ch anged brakin gcharacteristics.
Driving off-road or on construction sites increa‐
ses thep ossibility of vehicle damag ewhichm ay
in tur nlead tothef ailur eofc ertain major assem‐
blies and sy stems. Adapty our driving styletot he
off-road driving conditions. Driv ecarefull y.Ha ve
an yv ehicle damag erecti fied at aqualified spe‐
cialis tworks hop as soon as possible.
When driving on rough cross-countr yterrain, do
no ts hif tthe transmission toneutral and do not
disengag ethe clutch. Youc oul dlose control
when attem pting tobrak ethe vehicle wit hthe
service brake. If your vehicle canno tmanag ean
uphill incline, driv ebackd owninr everseg ear.
When loading your vehicle foro ff-road driving or
on aconstruction site, keep thev ehicle's center
of gr avity as lo waspossible.
Checklis tbefor eoff-road driving
R Engine: checkt he oil le vela nd add oil if nec‐
essar y(/pag e179). Befor edriving up or
down extreme incline sorslopes,fill th eo ilto
th em aximum le vel.
% If
yo ud rive up or down extreme incline sor
slopes, the00B2 symbol ma yappear in the
multifunction displa y.The engine operating
saf etyisn otput at risk if youh ave filled the
engine oil tothem aximum le velb efor ethe
journe y.
R Vehicl etool kit: checkt hat thej ackisw ork‐
ing (/ page201).
R Mak esuret hat alug wrench, awooden
underla yfor thej ack, ar obus ttow ro pe, a
fo lding spade and awheel choc k( depending
on equipment) ar ecarried in thev ehicle
(/ page201).
R Tire sa nd wheels: checkt he tir etread dep th
( / pag e204) and thet irep ressure
(/ page209).
Ru les foro ff-road driving
Alw aysbea wareoftheg round clearance of the
ve hicle and avoid obs tacles suc hasdeept ire
ru ts. Obs
tacles can damag ethe following parts of the
ve hicle, fore xamp le:
R Suspension
R Driv etra in
R Fuel and suppl ytanks
Therefore, alw aysd rive slowl ywhen off-road. If
yo um ustd rive over obs tacles ,have thec o-driver
instruct you.
% Mercedes-Ben
zrecommends that youa ddi‐
tionall ycarry as hovela nd areco very rope
wit has hackle in thev ehicle.
R Mak esuret hat loadsa nd items of luggage
ar es ecurel ystore dorl ashed down
(/ page166).
R Befor edriving off-road, stop thev ehicle and
engag ealowgear.
R Ifth es urface requ ires, temp orarily deactivate
ESP ®
when pulling away ( / pag e111).
R Onlydrive off-road wit hthe engine running
and agear engaged.
R Driv eslowl yand smo othly .Itm ayoftenbe
necessa ryto driv eatw alkingpace.
R Avoid spinning thed rive nw heels.
R Alwayse nsur ethat thew heels remain in con‐
ta ct wi th theground.
R Exercise theu tmos tcaution when driving
across unfamiliar ,unpre dictable terrain. As a
precaution ,get out of thev ehicle totake a
look at ther out etobet akenfirs t.
R Lookoutforo bstacles (e.g .roc ks,h oles, tree
st umps and tir eruts).
R Avoid edges wher ethe sur face could crumble
or brea kaway.
Checklis tafter driving off- road
Driving overrough terrain place sgreater
demands on your vehicle than normal road opera‐
tion. Chec kyour vehicle af terd riving on rough
te rrain. This allo wsyoutod etect damage
prom ptly an dreduce ther isk of an accident for
yo urself and other road users. Clean your vehicle
th oroughl ybefor edriving on public roads.
If yo uf ind dama getothev ehicle af tero ff-road
driving, ha vethev ehicle checkedataq ualified
specialis tworks hop immediatel y. Driving and pa
rking 103