2021 MERCEDES-BENZ METRIS flat tire

R
Remain in thev ehicle if ther oad and traf fic
conditions permit youtodosou ntilavoice
connection is es tablished wit hthe emergency
call cen tero perator.
R Base dont he call, theo perator decides
whe ther it is necessar ytocallr escue teams
and/or thep olice tothea ccident site.
R In cer tain situations dat aisalso transmitted
in thev oice channel totheM ercedes-Benz
emer gency cal lcenter.
Thi sallow sm easu resf or rescue, reco very or
to wing toaM ercedes-Ben zCommercial Van
Center tobe initiated quickl y.
If th eM ercedes-Benz emer gency cal lsyst em can‐
no tc onnect totheM ercedes-Benz emer gency
cal lcenter ,the emergency call is automatically
sent tothep ublic emer gency service scallc enter.
If no connection can be mad etothe public emer‐
ge ncy services, acorresponding message
appears inthed ispla y.In this case youm ustd ial
th ee mer gency cal lnumber 11 2onyour mobile
phone.
Ending an unin tentional emer gency call #
Vehicles without steering wheel but tons:
press the0078button in thei nstrument clus ter. #
Vehicles with steering wheel but tons:
press the0076 button on thes teering wheel. #
Close theS OS button co ver Data trans
feroft he Mercedes-Ben zemer‐
ge ncy call sy stem In
thee vent of an au tomatic or manua lemer‐
ge ncy call, as well as fora 11 2 emer gency call,
da ta is transmitte dtothe Mercedes-Benz emer‐
ge ncy cal lcenter or thep ublic emer gency serv‐
ice scallc enter.
The following dat aistransmit ted:
R Vehicle's GPS position data
R (GPS position dat aontheroute(af ewhundred me ters befor ethe incident))
R Direction of tr avel
R Vehicle identification number
R Vehicle driv etype
R Number of persons on thef ront seats
R Whe ther thee mer gency cal lwas initia ted
manually or automatically
R Time of thea ccident
R Languag esetting Fo
ra ccident clarificatio npurposes ,the following
measures can be take nu ptoa nhour af tert he
emer gency cal lhas been initia ted:
R The cur rent vehicle position can be called up
R Avoice connection tothev ehicle occupants
can be es tablished Flat tire
Note
sonf lat tires &
WARNING Risk of accident du etoaflat
tire
Af lat tir eaffects thed riving characteristic sof
th ev ehicle. #
Do no tdrive wit haf lat tire. #
Replace thef lat tir ewitht he emer gency
spa rewheel or spar ewheel. Alterna‐
tivel y,consult aqualified specialist
wo rkshop. Yo
uw illfind astickerw itht he Mercedes-Benz
Service24h telephon enumbe ronthe B-pillar on
th ed rive r's side, fore xamp le.
Fo rv ehicles wit hasparew heel, information in
th ee vent of aflat tir ecan be found under
"Wheels and tires" (/ page216). Battery
Note
sont hestar terb attery Wo
rkon theb atter y,e.g. removing or ins talling,
requ ires specialis tknowledg eand theu se of spe‐
cial tools. Therefore, alw aysh ave workon the
batter ycarried out at aqualified specialis twork‐
shop. &
WARNING Risk of an accident du eto
wo rkcar ried out incor rectl yont he bat‐
te ry
Wo rkcar ried out incor rectly on theb attery
can, fore xamp le, lead toas hor tcircuit .This
can restrict functions releva nt fors afet ys ys‐
te ms and impairt he operating saf etyofy our
ve hicle. Breakdown assis
tance 18 9

Tr
actio ngrade &
DANG ER Risk of acciden tdue toinade‐
qu atet raction
The traction grade assigned tothis tir eis
based on stra ight-ahead brakin gtraction
te sts, and does no tinclude either accelera‐
tion, cornering, hydroplaning or peak traction
ch aracteristics. #
Alwaysa dap tyour driving stylea nd
driv eatas peedtosuit thep reva iling
traf fica nd weather conditions. *
NO
TEDama getothed rive trai nfrom
wheelspin #
Avoid wheelspin. The traction grades
–fromh ighes ttolowest –
ar eA A, A, Band C. These grades relat etot he
tire's ability tocome toas tandstill on awetpave‐
ment under controlle dconditions on aspecified
U. S. go vernment test sur face mad efroma sphalt
and concr ete.
Te mp eratur egrade &
WARNING Risk of accident from tire
ove rheating and tir efailure
The temp eratur egrade fort his tir eisestab‐
lished forat iret hat is properly inflated and
no to verloaded. Excessiv espeed, underinfla‐
tion, or excessiv eloading, either separatel yor
in combination, can cause excessiv eheat
build-up and possible tir efailure. #
Obser vether ecommended tir epres‐
sures and regular lych eckt he tir epres‐
sur eofa ll tires including thes pare
wheel. #
Adjus tthe tir epressur easn ecessar y. The
temp eratur egrades ar eA(highes tgrade), B
and C. These relat etoat ire'sresis tance toheat
and its ability torelease heat on aspecified test
wheel in laborator ytests under cont rolled condi‐
tions. Sus tained high temp eratures can cause the
material of thet iretod egenerat eand reduce tire
life. In addition, excessivel yhigh temp eratures
can lead tosudden tir efailure. Grade Crefer sto
ap erform anc ewhicha ll passenger vehicle tires
mus texhibit, accordin gtotheU.S. Depa rtment
of Transpor tation's requ irements. Information on DO
Tand TIN (Tir eIdentifica‐
tion Number) U.
S. tir eregulations indicat ethat everyt irem an‐
ufacturer or retreade rmustimp rint aT IN in or on
th es ide wall of eac htirep roduced. %
The dat
ashown in thei llustration is sample
data.
The TIN is aunique identification number fort ires
and consists of thef ollowing components:
R DOT(Department of Transportation): tire
symbol 1indicates that thet irec omplies
wit hthe requ irements of theU .S. Depa rtment
of Transpor tation.
R Manufacturer identi fication code: manu‐
fa cturer identification code 2prov ides infor‐
matio nabout thet irem anufacturer .New tires
ha ve ac odew itht wo symbols. Retreaded
tires ha veac odew ithf our symbols.F or fur‐
th er information about retreade dtires, see
(/ page 216).
R Tire size: identifier 3describes thet ires ize.
R Tire type code: tiret ypec ode 4can be
used bythem anufacturer as acode to
describe specific characteristic softhe tire.
R Dat eofm anufactu re:date of manufacture
5 prov ides informatio nabout thea geof a
tire. The 1s tand 2nd number sindicat ethe
calendar week and the3 rdand 4t hnumbers
indicat ethe year of manufactur e(e.g. "3208"
re fers to the3 2ndw eek of they ear 2008). 212
Wheels and tires

#
Avoid obs tacles or driv eoverthem with
particular care. #
Reduce speed when driving overcurbs,
speed bumps, manhol ecoversa nd pot‐
holes. #
Avoid especially high curbs. *
NO
TEDama getoelectronic component
parts thro ugh theu se of tire-ins talling
to ols Ve
hicles with atirep ressur emonitoring
sy stem: ther ea reelectronic component
parts in thew heel. Tire -ins talling tools should
no tbea pplied in thea reaoft hevalve.
Otherwise, thee lectronic componen tparts
could be damaged. #
Alwaysh ave tires changed at aqualified
specialis tworks hop. Ac
cessories that ar enotappr ovedfor your vehi‐
cle byMercedes-Benz, or ar enotbeing used cor‐
re ctly ,can impair ope rating sa fety.
Befor epurch asing and using non-appr oved
accesso ries, visit aqualified specialis tworks hop
and inquir eabout:
R Suitability
R Legal stipulations
R Factor yrecommendations
Obser vethef ollowing points when selecting,
ins talling and replacing tires:
R Use onl ytires and wheels of thes ame type,
design (winter tires, all-season tires) and
make.
R Onlyins tall wheels of thes ame size and tread
design on one axle (lef tand right).
It is onl ypermissible toins tallad iffe re nt
wheel size tothis in thee vent of aflat tir ein
order todriv etot he specialis tworks hop.
R Onlyins tall tires of thec orrect size ont othe
wheels.
R Ve
hicles with atirep ressur emonitoring
sy stem: all ins talled wheels mus tbeequip‐
ped wit hfunctioning sensor sfor thet irep res‐
sur em onitoring sy stem.
R Attemp eratures belo w50°F (10°C) use win‐
te rt ires or all-season tires wit hthe M+S
marking on all wheels. Wi
nter tires bearing the004D snowflak esym‐
bol in addition totheM +S marking pr ovide
th eb estp ossible grip in wintr yroad condi‐
tions.
R Only use tires wit hthe same tread.
R Obser vethem aximum permissible speed for
th ei nstalled tires.
If th is is belo wthe vehicle's maximum per‐
missible speed, this mus tbeindicated in an
appropriat elabel in thed rive r's field of vision.
R Break in ne wtires at moderat espeeds fort he
fi rs t60m iles (100 km).
R Replace thet ires af ters ixyearsatt he latest,
re ga rdless of wear.
Fo rm orei nformation on wheels and tires, con‐
ta ct aq ualified specialis tworks hop.
Be sur etoalso obse rvet he following fur ther rela‐
te ds ubjects:
R Notesont irep ressur e(/pag e206)
R Tire and Loadin gInforma tionp lacard
R Tire size designation, load-beari ng capacity,
speed rating and load ind ex (/pag e213 )
R Tire pressur etable
R Notesont he emer gency spa rewheel
(/ page222) Note
sonc hanging wheels &
WARNING Risk of inju rythro ugh dif fer‐
ent whee lsizes
Inter changing thef ront and rear wheels if the
wheels or tires ha vediffere nt dimensions may
se verely impair thed riving characteristics.
The wheel brakes or wheel suspension com‐
ponent smayalso be damaged. #
Rotate front and rear wheels onl yifthe
wheels and tires ar eofthe same dimen‐
sions. On
vehicles that ha vethes ame size front and
re ar wheels ,rotatet he wheels according tothe
inter vals in thet irem anufacturer's warrant ybook
in your vehicle documents. If this is no tavailable,
ro tate thet ires every3,000 (5,000) to
6,000 mile s(10 ,000 km) ,depending on the
degree of wear.E nsuret hat thed irection of rota‐
tio nism aintained. Wheel
sand tires 217

#
On le velter rain: place choc ks orother suita‐
ble objects under thef ront and rear of the
wheel that is diagonall yopposit ethe wheel to
be changed. #
On sligh tinclines: placechoc ks orother
suitable objects under thew heels on the
front and rear axle sopposit ethe wheel tobe
ch anged. #
If included in thev ehicle equipment, take the
tire-chang etool kit out of thev ehicle tool kit
(/ page202). #
If included in thev ehicle equipment, remo ve
th es par ew heel from thes par ew heel brac ket
( / pag e223). #
If necessar y,remo vetheh ub cap. #
Using thel ug wrench, loosen thew heel nuts/
bolts on thew heel youw ish tochang eby
about one full turn. Do no tunscr ewthew heel
bolts/nuts comple tely. #
Raise thev ehicle (/ page219). Ra
ising thev ehicle when changing awheel &
WARNING Risk of inju ryfrom incor rect
positioning of thej ack
If yo udon otposition thej ackc orrectl yatt he
appropriat ejackin gpointoft hevehicle, the
jac kc ould tip wi th thevehicle raised. #
Onlyposition thej ackatt he appropriate
jacking point of thev ehicle. The base of
th ej ackm ustbep ositioned vertically
under thej acking point of thev ehicle. &
WARNING Risk of inju ryfrom vehicle tip‐
ping
On slopes, thej ackc ould tip wit hthe vehicle
ra ised. #
Neverc hang eaw heel on aslope. #
Consult aqualified specialis tworks hop. *
NO
TEVehicle damag efromt he jack If
yo udon otpositio nthe jac kcorrectl yatt he
appropriat ejacks uppor tpoin toft hevehicle,
th ej ackc ould tip overwitht he vehicle raised. #
The jac kisdesigned exclusively for
jacking up thev ehicle at thej acks up‐
por tpoints. Re
quirements:
R Ther eareno persons in thev ehicle.
R The vehicle is prepared forc hanging awheel
(/ page218).
Impo rtant no tesonu singthej ack:
R Onlyusethev ehicle-speci ficj ackt hat has
been tested and appr ovedbyM ercedes-Benz
to raise thev ehicle. If thej ackisu sed incor‐
re ctl y,it could tip overwhilet he vehicle is
ra ised.
R The jac kisdesigned onl ytoraisethev ehicle
fo ras horttime whil eawheelisb eing
ch anged and is no tsuitable forc arrying out
maintenance workunde rthe vehicle.
R Avoid changing awheel on uphill and downhill
slopes.
R The jac kmustbep lacedonaf irm,flat and
non-slip sur face. If necessar y,use alarge,
fl at, load bearing and non-slip unde rlay.
R The base of thej ackisp ositioned vertically
under thej acks uppor tpoint.
Saf etyi nstruction swhile thev ehicle is raised:
R Do no tputyour hands or feet unde rthe vehi‐
cle.
R Do no tlie underneat hthe vehicle.
R Do no tstart thev ehicle and do no trelease
th ep arking brake.
R Do no topen or close an ydoors. Wheels and tires
219

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions &
WARNING Risk of an accident du etoinsufficient tir epres‐
sure
R The tires can bu rst.
R The tires can wearexc essivel yand/or une venly.
R The driving characteristic saswell asthes teering and brak‐
ing ma ybegreatl yimp aired.
Yo uc oul dthen lose contro lofthevehicle. #
Obser vether ecommended tir epressu res. #
Adjus tthe tir epressur eifn ecessar y. #
Stop thev ehicle without steering or braking suddenl y.Pa ya tten‐
tion tothet raffic conditions. #
Secur ethe vehicle agains trolling away. #
Chec kthe tires. If necessar y,replace thew heel (/ page218). #
Che ckthet irep ressure. Cor rect thet irep ressur easn ecessar y.
Warning Tire Malfunction *T
he tir epressur eino ne or mor etires has dropped suddenl y. &
WARNING Risk of an accident from driving wi thaflat tire
R The tires can overheat and cause afire.
R The driving characteristic saswell asthes teering and brak‐
ing ma ybegreatl yimp aired.
Yo uc oul dthen lose contro lofthevehicle. #
Do no tdrive on wit haflat tire. #
Obser vethen otes on flat tires. #
Stop thev ehicle without steering or braking suddenl y.Pa ya tten‐
tion tothet raffic conditions. #
Secur ethe vehicle agains trolling away. #
Chec kthe tires. If necessar y,replace thew heel (/ page218).
Tire Press. Monitor Cur-
rently Unavail. *D
uetoas ource of radio inter fere nce, no signal sfromt he tir epres‐
sur esensor sarebeing received. The tir epressur emonitoring sys‐
te mist emporaril ymalfunctioning.
The tir epressur emonitoring sy stem restarts automaticall yassoon
as thec ause has been rectified.
Wheel Sensor(s) Missing *T
her eisnos ignal from thet irep ressur esensor of at leas tone tire.
The displa yisnotshowing an ypressur evalue fort he tir einq ues‐
tion. #
Have thef aulty tir epressur esensor replaced at aqualified spe‐
cialis tworks hop.
Tire Pressure Monitor
Inoperative No Wheel
Sensors *T
he wheels ins talled do no thave suitable tir epressur esensors. The
tir ep ressur emonitoring sy stem is deactivated. #
Equip wheels wit hsuitable tir epressur esensors.
The tir epressur emonitoring sy stem switches on af teraf ew
minutes of driving. 256
Displa ymessages and warning and indicator lamps

New/replaced brak
edisksa nd
brakepads............................................. 97
Re stricted braking ef fect (salt-trea‐
te dr oads)...........................................1 00
We troad sur faces.............................. 100
Brak eAssis tSystem
see BAS(Brak eAssistSystem)
Brak eAssistance
see BAS(Brak eAssistSystem)
Brak efluid
No tes.................................................2 29
Brak eforce distribution
EB D( electronic brak eforce distri‐
bution)................................................ 11 3
Brakes Post-collision brake.............................. 33
Breakdown Changing awheel ............................... 218
Re covering thev ehicle.......................1 98
Ro adside Assis tance............................ 15
To ws tarting...................................... .200
To wing away (bo thaxle sont he
ground)............................................... 19 8
To wing away (raised front or rear
axle )................................................... 19 9
Tr ansportin gthe vehicle..................... 19 9
Ve hicle stuck..................................... .198
Breakdown see Flat tire
Breaking-in no tes..................................... 97
Button sonthesteering wheel .................. 9 C
Camera see Rear vie wcamera
Car wash
see Care
Car wash (care)...................................... 182
Care Automatic car wash............................1 82
Carp et................................................ 185
Displ ay............................................... 185
Exterio rlighting.................................. 184
Headliner............................................ 185
Matt efinish........................................ 184
Pa int.................................................. .184
Plastic trim......................................... 185
Po we rw ashe r.....................................1 83
Re alwo od/trim elements.................. 185
Re ar vie wcamer a............................... 184
Sea tbelt............................................. 185Sea
tcove r.......................................... 185
Senso rs.............................................. 184
Ta ilpipes............................................ .184
Tr ailer hit ch........................................ 184
Wa shing byhand................................ 183
Wheels/rims...................................... 184
Wi ndo ws............................................. 184
Wi per blades...................................... 184
Cargo compa rtmen tand rear inte‐
ri or lighting
Re placing light sources........................ 84
Cargo tie-down points Info rm ation........................................ 234
Overview........................................... .169
Carpe t(ca re) .......................................... .185
Car rier sy stems
No tes.................................................. 173
Center console Top( ove rview)..................................... .10
Changing abulb
see Changing bulbs
Changing awheel
Lo we ring thev ehicle........................... 221
Preparing............................................ 218
Ra ising thev ehicle.............................. 219
Re moving awhee l.............................. 220
Changing address..................................... 16
Changing bulbs Ligh tbulb type shalogen headlamps.... 81
No tes................................................... 80
Changing lamps see Changing bulbs
Changing owner ....................................... 16
Changing settings on theo n-boa rd
compu ter( ve hicl ewiths teering-
wheel but tons).. ..................................... 14 8
Changing settings on theo n-boa rd
compu ter( ve hicl ewithout steering-
wheel but tons).. ..................................... 14 3
Cha racteristics of thet ire...................... 213
Cha rging
Bat tery ................................................ 191
Child saf etyl ock
Hinged windo ws................................... 41
Child saf etyl oc k( doors) .......................... 40
Child seat Attach ing (no tes)..................................36
Basi cinstructions................................. 33
Fr ont-passenger seat (no tes)................39 272
Index

Flat tire
Changin gawheel.............................. .218
No tes.................................................. 189
Fo il co vering
Ra dar and ultrasonic sensor s.............110
Fr ee software.......................................... .23
Fr equencies
Mobile phon e.................................... .225
Tw o-w ayradio.................................... 225
Fr ont airbag (driver ,co-d rive r)................ 28
Fr ont door
Opening (from inside).......................... .45
Un lockin g(from inside)........................ 45
Fr ont wheel ar ch
Fe nde r.................................................. 81
Ins talling/ removing thec ove r.............. 81
Fu el
Ad ditives............................................ 228
E10.....................................................2 28
Flexibl efuel vehicles..........................2 28
Fu elreser ve....................................... 228
Gasoline............................................. 228
Journe ysabroad.................................. .99
Problems............................................ 108
Quality (gasoline )............................... 228
Re fueling............................................ 106
Sulfur content.................................... 228
Ta nk capacity..................................... 228
Fu el consum ption
Displaying cur rent (vehicle wi thout
st eering-wheel buttons)...................... 14 2
Displ aying thea verage (vehicle
wit hsteering-wheel buttons).............. 14 5
Displ aying thea verage (vehicle
without steering-wheel buttons)......... 14 2
Fu ses.. ..................................................... 201 G
Gasoline.. ................................................2 28
Gene ralo perating permit number
(EC).......................................................... 226
Genu inep arts........................................... 13
Glasse scompartment.............................. 75
Glo vebox
Opening/closing.................................. 75
Gross axle weight rating....................... 226 H
Handbrak e(manual)
see Manua lparkin gb rake Handling control sy
stem
see ESP ®
(Elect ronic Stabilit yProgram)
Hazar dwarnin glight sy stem
Swit ching on/of f.................................. 78
Hazardous substances Information.......................................... .16
Head restra int
Ad justing mechanically......................... 72
Head restra ints
Ad justing thef ront electrically..............73
Headliner (care)...................................... 185
Help call see Mercedes-Benz emergency call sy stem
High beam Activating/deactivating........................ 78
Ad aptiv eHighbeam Assist................... .79
Re placing light sources.........................81
High-beam flasher .................................... 78
Hill star ta ssi st....................................... 12 0
Hinged windo ws
Child saf etyl oc k................................... 41
HOLD function Notes.................................................. 121
Switching on/of f................................ 121
Home screen Changing thea rrangement of the
applications........................................ 15 3
Hydroplaning.......................................... 101 I
Identification pla te
Engine................................................ 226
Re frigerant.......................................... 231
Ve hicle...............................................2 26
Ignitio nkey
see Key
Ignition lock .............................................. 97
Immobilizer.............................................. .59
Indicator Activating/deactivating........................ 78
Indicator lamps see Warning/indicator lamps
Installations .............................................. 14
Instrument clus ter
Ad justing thel ighting.......................... 141
Displ ays.............................................. 13 6
No tes.................................................. 13 6
No tesonw arning/indicator lamps.... .260 276
Index