2021 MERCEDES-BENZ GLC SUV service

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D as fo lg e n de PDF -Dok ument für die ses Fa h rz e ugm odell be zieht sich in allen
S pra ch ve rsion en nur auf die Fah rz eug e, d ie fü r den deutsc hen Mar kt bes timmt
sind und die den deutsc hen Vorsc hriften entspr echen. Bitt e wenden Sie sic h an
Ih ren au to risie rte n M erced es-B en z S erv ic e stützpunkt, um e in ge d ru ck tes Exe m pla r
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Die ses PD F-Dok um ent s te ll t die aktuel le V ersion d ar. Mö glic he Abw eic hun ge n z u
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dieses PDF -Dokument in k einem Fall das g edruckte Ex emplar er setzt, das mit
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Internal use only
Disclaimer
All language versions of the following PD\f document for this vehicle model
relate solel\b to vehicles intended for sale on the German market and which
correspond to German regulations.
Please contact \bour authorised Mercedes-Benz Service Centre to obtain
a printed version for other vehicle models and vehicle model \bears. This PD\f
document is the latest version. Possible variations to \bour vehicle ma\b not
be taken into account as Mercedes-Benz constantl\b updates their vehicles to
the state of the art and introduces changes in design and e\Dquipment. Please
therefore note that this PD\f document in no wa\b replaces the printed version
which was delivered with \bour vehicle.
Internal use only
Disclaimer
The following version of the Owner‘s Manual describes all models, series and
special equipment of your vehicle. Country-specific language variations are
possible. Please note that your vehicle might not be equipped with all the
described functions. This also affects safety-relevant systems and functions.
Please contact your authorised Mercedes-Benz dealership if you would like
to receive a printed Owner‘s Manual for other vehicle models and vehicle
model years.
The online Owner‘s Manual is the current and valid version. It is possible that
deviations affecting your specific vehicle could not be taken into account
as Mercedes-Benz constantly adapts its vehicles according to the latest
technology and makes changes to the form and the equipment.
Please also read the printed Owner‘s Manual, supplementary documents and
the digital Owner‘s Manual in the vehicle.
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Thank
youfo r pur chasing a Mercedes-Benz
Before youfirs t drive off, read this Owner's Man‐
ual carefully and familiarise yourself with your
ve hicle. Foryo ur ow n sa fety and a longer operat‐
ing li fespan of theve hicle, follow the instructions
and warning notices in this Owner's Manual. Dis‐
re ga rding them may lead todamage totheve hi‐
cle or injury topeople.
The standard equipment and product desc ript ion
of your vehicle may vary and depends on thefo l‐
lowing factors:
R Model
R order
R national version
R availability
The illustrations in this Owner's Manual show a
left-hand drive vehicle. On right-hand-drive vehi‐
cles, the la yout of car parts and cont rol ele‐
ments dif fers accordin gly.
Mercedes-Benz is cons tantly de veloping its vehi‐
cles fur ther. Mercedes-Benz
therefore reser vesth eright to
int roduce changes in thefo llowing areas:
R design
R equipment
R tech nical features
The equipment in your vehicle may therefore dif‐
fe r from that shown in the descriptions and illus‐
trations.
The following documents are integral parts of
th eve hicle:
R Digital Owner's Manual
R printed Owner's Manual
R service booklet
R equipment-dependent Supplements
Ke ep these documents in theve hicle at all
times. If you sell theve hicle, alw ays pass all of
th e documents on tothe new owner.
2535847514Z102
2535847514Z102

Climate control
........................................ 14 2
Overview of climate contro l systems ..........1 42
Operating the climate control sy stem ......... 14 3 Driving and pa
rking ................................. 15 2
Driving ........................................................ 15 2
DY NA MIC SELECT switch ............................1 64
Au tomatic transmission .............................. 16 6
Fu nction of the 4MATIC .............................. 171
Re fuelling .................................................... 171
Pa rking ...................................................... .177
Driving and driving sa fety sy stems .............1 84
Tr ailer hit ch................................................ 239
Bicycle rack function .................................. 24 5
Ve hicle towing instructions ........................ .247 Instrument display and on-board
compu
ter.................................................. 248
No tes on the instrument display and on-
board computer .......................................... 24 8
Instrument display overview ...................... .249
Overview of buttons on thesteering
wheel ..........................................................2 50
Operating the on-board computer .............. 250 Overview of displa
yson the multifunc‐
tion display .................................................2 51
Head-up display .......................................... 252 MBUX multimedia sy
stem ...................... 254
Overview and operation .............................. 254
Sy stem settings .......................................... 262
Na vigation .................................................. 266
Te lephone .................................................. .273
Mercedes me and apps ...............................2 76
Mercedes-Benz emer gency call sy stem ...... 285
Ra dio, media & TV...................................... 289
Sound settings ........................................... 296 Main
tenance and care ............................. 297
ASS YST PLUS service inter val display ........ 297
Engine compartment .................................. 298
Cleaning and care ...................................... .305 Breakdown assi
stance ............................. 313
Emergency .................................................. 313
Flat tyre ...................................................... 315
Battery (vehicle) .......................................... 321 To
w- starting or towing away ....................... 326
Electrical fuses ........................................... 331 Wheels and tyres
..................................... 335
No tes on noise or unusual handling char‐
acteristics .................................................. .335
No tes on regular lyinspecting wheels and
tyres .......................................................... .335
No tes on snow chains ................................ 335
Ty re pressure .............................................. 336
Wheel change ............................................ .340
Emergency spare wheel .............................. 350 Te
ch nical data .......................................... 353
No tes on tech nical da ta.............................. 353
On-board electronics .................................. 353
Re gulatory radio identification of small
components ...............................................3 55
Ve hicle identification plate, VIN and
engine number overview ............................ 355
Operating fluids .......................................... 357
Ve hicle data ................................................ 366
Tr ailer hit ch................................................. 367 Contents
3

Pr
otection of the environment
* NO
TEPlug-in hybrid #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. +
ENVI
RONMENTAL NOTEEnvironmental
dama gedue tooperating conditions and
personal driving style The pollutant emission of
theve hicle is
directly related tothewa yyo u operate the
ve hicle.
Operate your vehicle in an environmentally
re sponsible manner tohelp pr otect the envi‐
ro nment. Please obser vethefo llowing rec‐
ommendations on ope rating conditions and
pe rsonal driving style.
Operating conditions: #
Make sure that the tyre pressure is cor‐
re ct. #
Do not car ryany unnecessary weight
(e.g. roof luggage rack s once you no
lon ger need them). #
Adhere tothe service inter vals.
A regularly serviced vehicle will contri b‐
ute toenvironmen tal pr otection. #
Alw ays ha vemaintenance workcar ried
out at a qualified specialist workshop.
Pe rsonal driving style: #
Do not depress the accelera tor pedal
when starting the engine. #
Do not warm upthe engine while the
ve hicle is stationar y. #
Drive carefully and maintain a suitable
dist ance from theve hicle in front. #
Avoid frequent, sudden acceleration
and braking. #
Change gear in good time and use each
ge ar on lyup toÔ of its maximum
engine speed. #
Switch off the engine in stationary traf‐
fi c, e.g. byusing the ECO start/ stop
function. #
Drive fuel-ef ficiently. Obser vethe ECO
display for a fuel-ef ficient driving style. Ta
ke -back of end-of-life vehicles
EU countries onl y:
Mercedes-Benz will take back your end-of-life
ve hicle for environment-friendly disposal in
accordance with the European Union(EU) End-
of-Life Vehicles Directive.
A network of vehicle take -ba ckpoints and dis‐
mantlers has been es tablished foryo uto return
yo ur vehicle. You can lea veit at any of these
points free of charge . This makes an impor tant
contribution toclosing there cycling circle and
conse rving resources.
Fo r fur ther information about there cycling and
disposal of end-of-life vehicles, and theta ke-
back conditions, please visit the national
Mercedes-Benz website foryo ur count ry. 22
General no tes

Alw
ays specify theve hicle identification number
(VIN) (/ page 355) when ordering Mercedes-
Benz GenuineParts. Owner's Manual
This Owner's Manual describes all models and
all standard and optional equipment available for
yo ur vehicle at the time of this Owner's Manual
going topress. Countr y-specific dif fere nces are
possible. No tethat your vehicle may not be fit‐
te d with all features desc ribed. This is also the
case for sy stems and functions releva nt to
saf ety. Therefore, the equipment on your vehicle
may dif fer from that in the descriptions and illus‐
trations.
The original pur chase ag reement foryo ur vehicle
contains a list of all of the sy stems in your vehi‐
cle.
Should you ha veany questions concerning
equipment and operation, please consult a
Mercedes-Benz Service Centre.
The Owner's Manual and Service Booklet are
impor tant documents and should be kept inthe
ve hicle. Operating saf
ety
* NO
TEPlug-in hybrid #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. &
WARNING Risk of injury duetomalfunc‐
tions or sy stem failure
In order toavo id malfunctions or sy stem fail‐
ures: #
Alw ays ha vethe specified service/
maintenance workas well as any nec‐
essary repairs car ried out at a qualified
specialist workshop. &
WARNING Risk of accident or inju rydue
to improper modifications toelectronic
components
Modifications toelectronic components,
th eir software or wiring can impair their func‐
tionality and/or the functionality of other networ
ked components or saf ety-re leva nt
sy stems.
This can endanger theve hicle's operating
saf ety. #
You must not tamp er with wiring, elec‐
tronic components, or their software. #
Alw ays ha vewo rkon electrical and
electronic devices car ried out at a quali‐
fi ed specialist workshop. If
yo u modify the on-board electronics, thege n‐
eral operating perm it isrende red in valid.
Obser vethe "On-board electronics" section in
"Technical data". &
WARNING Risk offire due toflammable
materials on hot parts of theex haust
sy stem
Flammable material such as lea ves, grass or
twigs may ignite if they come into contact
wi th hot parts of theex haust sy stem. 24
General no tes

Ve
hicles with a 48 V on-board electrical sy stem
conta in high voltage components. These compo‐
nents are mar ked with a high voltage label: All
workon high voltage components must be
car ried out at a qualified specialist workshop. Declaration of conformity
Electromagnetic compatibility
The electromagnetic compatibility of
theve hicle
components has been checked and certified
according tothe cur rently valid version of Regu‐
lation UN R10. Wire
lessvehicle comp onents Fo
r EU and EF TAcount ries onl y:
The following information applies toall wireless
components of theve hicle and of the informa‐
tion sy stems and communication devices inte‐
grated in theve hicle:
The manufacturers of the wireless components
ensure that all wireless components ins talled in
th eve hicle comply with Directive 20 14/53/EU.
The full texts of the EU declarations of confo rm‐
ity are available at thefo llowing website:
https://moba.i.daimler.com/mar kets/ece-r ow/
baix/cars/certificates-of-conformity/en_GB/
index.html Yo
u can obtain fur ther information from a
Mercedes-Benz service cent re.Brazil only:
No
teon the two-w ayradio sy stems in theve hi‐
cle:
These sy stems are not pr otected from harmful
inter fere nce and mu stnot cause inter fere nce in
duly appr oved sy stems.
Nigeria onl y:
Connection and use of the wireless communica‐
tion equipment in this vehicle are permitted by
th e Nigerian Communications Commission.
Ukraine onl y:
The manufacturer hereby declares that the wire‐
less vehicle components meet thete ch nical reg‐
ulations for two-w ayradios. You can obtain fur‐
th er information from a Mercedes-Benz Service
Centre.
Wire less applications in theve hicle
Besides the typical frequencies for mobile com‐
munications, cars from Mercedes-Benz make
use of thefo llowing automotive radio applica‐
tions: 26
General no tes

Car jack is intended sole
lyfor lifting of the con‐
cr ete car, in accordance with the instruction
label on the car jac k.
3.
Refe rences of harm onized andother standards
or specifications
ISO 4063, EN ISO 14341- A,AS 2693, DBL
8230. 10, DBL 7382.20, DBL 7392. 10, DBL
84 51.15, MBN 10435,
Te ch nical documentation of the product is
st ored at the premise of the manufacturer. The
person responsible for assembling thete ch nical
documentation of the product: Head of theTe ch‐
nical Department Brano a.s.
4.
Hradec nad Mor avicí
Place
5.
05. 10.2020
Date
Engineer PetrPe tr
[Signature] Director of division ZZ TIREFIT kit
Co
py and translation of the original declaration
of confo rmity:
EC declaration of conformity
In accordance with EC Directive 2006/42/EC
We hereby declare that the product
Product designation: Daimler electric air pump
Model designation: 0851ve, DT/UW 200046 -
IBK-LK2
MB part no.: A 000 583 8200
complies wi th thefo llowing releva nt regulations:
20 14 /30/EU
Applied harmonised standards, in particular:
DIN EN 55 014-1: 20 12
DIN EN 550 14-2: 20 16
Manufacturer: Dunlop Tech GmbH
Ad dress: Of fenba cher Landstrasse 8, 63456
Hanau Auth
orised representative: IMS dept.
Date: December 20 19
Signatu re: IMS-AE, IMS-AE-L Diagnostics connection
The diagnostics connection is a tech nical inter‐
fa ce in theve hicle. It is used, forex ample, within
th e scope of repair and maintenance workor for
re ading out vehicle data bya specialist work‐
shop. Diagnostic devices should therefore only
be connected byaqu alified specialist workshop. &
WARNING Risk of accident due tocon‐
necting devices tothe diagnostics con‐
nection
If yo u connect devices tothe diagnostics
connection of theve hicle, the function of
ve hicle sy stems and operating saf ety may be
impaired. #
For saf etyre asons, werecommend that
yo u on lyuse and connect products
appr ovedby yo ur Mercedes-Benz
service centre. 30
General no tes

cor
rectly car ryout any necessary workon your
ve hicle. This particularly applies tosaf ety-re le‐
va nt wo rks.
Alw ays ha vethefo llowing workcar ried out on
yo ur vehicle at a qualified specialist workshop:
R safety-re leva nt wo rks
R service and maintenance work
R repair work
R modifications as well as ins tallations and
con versions
R workon electronic components
R vehicles with 48 V on-board electrical
sy stem (EQ boost tech nology): workon
high voltage components of the 48 V on-
board electrical sy stem
Mercedes‑Benz recommends a Mercedes‑Benz
service centre. Ve
hicle registration
Mercedes-Benz may ask its service centres to
car ryout tech nical inspections on cer tain vehi‐ cles. The
quality or saf ety of theve hicle is
impr oved as a result of the inspection.
Mercedes-Benz can only inform you about vehi‐
cle checks if Mercedes-Benz has your registra‐
tion data.
It is possible that your vehicle has not yet been
re gis tere d in your name in thefo llowing cases:
R ifyo ur vehicle was not pur chased at an
authorised specialist dealer.
R ifyo ur vehicle has not yet been examined at
a Mercedes-Benz service centre.
It is advisable toregis teryo ur vehicle with a
Mercedes-Benz service centre.
Inform Mercedes-Benz as soon as possible
about any change in address or vehicle owner‐
ship. You can do this at a Mercedes-Benz service
centre, forex ample. Cor
rect use of theve hicle
If yo ure mo veany warning sticke rs,yo u or others
could failto recognise cer tain dangers. Lea ve
wa rning sticke rs in position. Obser
vethefo llowing information in particular
when driving your vehicle:
R the saf ety no tes in this manual
R tech nical da taforth eve hicle
R traf fic ru les and regulations
R laws and saf etyst andards per taining to
mo torve hicles Information on
the REACH regulation
EU and EFTA countries onl y:
th e REA CHregulation (Regulation (EC) No.
19 07 /2006, Article 33) stipulates a duty tosup‐
ply information about subs tances of very high
concern (SVHCs).
Mercedes‑Benz AGacts tothe best of its know l‐
edge topreve ntthese SVHCs from being used
and toenable cus tomers tosafely handle these
subs tances. The reare SVHCs known to
Mercedes‑Benz AG, according tosupplier infor‐
mation and internal product information, found
in individual co mponents of this vehicle in quan‐
tities of over 0.1 percent byweight. 32
General no tes