2021 MERCEDES-BENZ EQC SUV steering

Ending an unin
tentionally triggered manual
Mercedes-Benz emer gency call #
On the multifunction steering wheel:
select ~. Data transfer of
the Mercedes-Benz emer‐
ge ncy call sy stem In
theeve nt of an au tomatic or manual emer‐
ge ncy call thefo llowing data is transmitte d,for
ex ample:
R Vehicle's GPS position data
R GPS position data on thero ute
(a few hund red metres before the incident)
R Direction of tra vel
R Vehicle identification number
R Vehicle drive type
R Number of people de term ined tobe in the
ve hicle
R Whe ther Mercedes me connect is available
or not
R Whe ther the emer gency call was initiated
manually or automatically R
Time of the accident
R Language setting on the multimedia sy stem
Fo r accident clarification purposes, thefo llowing
measures can be take n up toan hour af terthe
emer gency call has been initia ted:
R The cur rent vehicle position can be de ter‐
mined.
R Avo ice connection totheve hicle occupants
can be es tablished.
% ForRu ssia: various functions, e.g. receiving
traf fic information, cannot be per form ed for
up totwo hou rsafte r sending an emer gency
call. In
fo rm ation on the Mercedes-Benz emer‐
ge ncy call sy stem The
112 emer gency call sy stem (EU eCall) is not
av ailable in theUni ted Arab Emirates. The
Mercedes-Benz emer gency call sy stem is availa‐
ble for emergencies.
% You can find out about there gional availabil‐
ity of the Mercedes-Benz emer gency call sy
stem at https://www.mercedes-benz-
mobile.com/extra /ecall/
The emergency call can be made au tomatical ly
or manually (see the operating instructions).
Only make emer gency calls if you or others are
in need of rescue. Do not make an emer gency
call in theeve nt of a breakdown or a similar sit‐
uation.
The ignition mu stbe switched on before an auto‐
matic emer gency call can be made.
% The Mercedes-Benz eme rgency call sy stem
is activated at thefa ctor y.
Data is transmitted du ring an au tomatic or man‐
ual emergency call with the Mercedes-Benz
emer gency call sy stem (see the operating
instructions). St
arting/ending ERA-GLONASS test mode Re
quirements:
R The star ter battery is suf ficiently charge d.
R The ignition is switched on.
R The vehicle has been stationary for at least
one minute. MBUX multimedia sy
stem 289

%
The test mode is cur rently available in the
fo llowing countries, forex ample:
R Russia
R Belarus
R Kazakh stan
R Armenia
R Kyrgyzs tan #
Tostart thete st mode: press and hold the
~ button on the multifunction steering
wheel for at least five seconds.
The test mode is star ted and automatically
ends af terth e language test has been per‐
fo rm ed. #
Toend thete st mode manuall y:switch off
th e ignition.
The test mode is ended. 290
MBUX multimedia sy stem

ASS
YST PLUS se rvice inter val display Fu
nction of the ASS YST PLUS se rvice inter val
displ ay The ASS
YST PLUS service inter val display on the
instrument display informs you of the next regu‐
lar service due date.
Depending on the operating conditions of the
ve hicle, there maining time or dis tance until the
next service due da tewill be displa yed.
Yo u can hide this service display using the back
button on the left-hand side of thesteering
wheel.
Yo u can obtain information concerning the serv‐
icing of your vehicle from a qualified specialist
wo rkshop, e.g. a Mercedes-Benz Service Centre. Displaying
the service due da te On-board computer:
4 Service 5
ASSYST PLUS
The next service due date is displa yed. #
Toexitth e displa y:press the back button
on the left-hand side of thesteering wheel. Bear in mind
thefo llowing related topic:
R Operating the on-board computer
(/ page 250). Information on
regular main tenance work *
NO
TEPremature wearthro ugh failure to
obser veservice due dates Maintenance
workwhich is not car ried out at
th eright time or incomple tely can le adto
inc reased wear and damage totheve hicle. #
Adhere tothe prescribed service inter‐
va ls. #
Alw ays ha vethe prescribed mainte‐
nance workcar ried out at a qualified
specialist workshop. *
NO
TEIrre parable damage tothe high-
vo ltage battery due tomaintenance work
not being car ried out The high-voltage battery is subject
towe ar.
Main tenance workwhich is not car ried out in time can lead
toirre parable damage tothe
high-voltage batter y. #
Alw ays obser vethewa rning messages
about the high-voltage battery and
immediately consult a qualified special‐
ist workshop. #
Have the necessary maintenance work
on the high-voltage battery car ried out
at a qualified specialist workshop. Note
s on special service requ irements The prescribed service inter
val is based on nor‐
mal operation of theve hicle. Maintenance work
will need tobe per form ed more of tenth an
specified if theve hicle is operated under ardu‐
ous conditions or increased loads. This is the
case for frequent operation in mountainous ter‐
ra in or on poor road sur faces, forex ample.
In these or similar operating conditions, ha vethe
interior air filter changed more frequent ly. The
tyres must be checked more frequently if the
ve hicle is operated under increased loads. Fur‐ Maintenance and care
299

The braking and driving
characteristics may
be great lyimpaired. #
Do not continue driving. #
Consult a qualified specialist workshop. Countries
that ha veMercedes-Benz
Service24h: you will find a sticke r with thete le‐
phone number, e.g. on the B‑pillar on the driver's
side. #
Cor rect the tyre pressure if it is still at least
13 0 kPa (1.3 bar/19 psi). See the tyre pres‐
sure table on the soc ketflap forva lues. #
Toincrease the ty repressure: switch on
th e tyre inflation compressor. #
Toreduce the tyre pressure: press pres‐
su re re lease button 1next tomanome ter
2 . #
When the tyre pressure is cor rect, unscr ew
th efilling hose from theva lve of the sealed
tyre. #
Screw theva lve cap onto theva lve of the
sealed tyre. #
Pull the tyre sealant bottle out of the tyre
inflation compressor.
The filling hose stay s on the tyre sealant bot‐
tle. #
Drive tothe nearest qualified specialist work‐
shop and ha vethe tyre, tyre sealant bottle
and filling hose replaced there. Batte
ry(vehicle) Note
s onthe12 V battery &
WARNING Risk of an accident due to
wo rkcar ried out incor rectly on the bat‐
te ry
Wo rkcar ried out incor rectly on the battery
can, forex ample, lead toa short circuit. This
can restrict functions releva nt for saf ety sys‐
te ms and impair the operating saf ety of your
ve hicle.
Yo u could lose cont rol of theve hicle in the
fo llowing situations in particular:
R when braking
R intheeve nt of ab rupt steering manoeu‐
vres and/or when theve hicle's speed is
not adap tedto thero ad conditions Breakdown assis
tance 317

R
Tyre pressure monitor active :th ete ach-in
process of the sy stem is not yet comple te.
The tyre pressures are already being moni‐
to re d. #
Compare the tyre pressure with there com‐
mended tyre pressure forth e cur rent operat‐
ing condition (/ page 330). Obse rvethe
no tes on tyre temp erature (/ page 329).
% The values displa yed in the on-board com‐
puter may deviate from those of the tyre
pressure gauge as they referto sea le vel.At
high ele vations, the tyre pressure values
indicated bya pressure gauge are higher
th an those shown bythe on-board computer.
In this case, do not reduce the tyre pressure.
Re starting the ty repressure moni toring sys‐
tem
Re quirements:
R The recommended tyre pressure is cor rectly
set forth ere spective operating status on all
of the wheels (/ page 329). Re
start the tyre pressure monitoring sy stem in
th efo llowing situations:
R The tyre pressure has changed.
R The wheels or tyres ha vebeen changed or
newly fitted.
On-boa rdcompu ter:
4 Service 5
Tyres #
Swipe down wards on Touch Control on the
left-hand side of thesteering wheel.
The Use current tyre pressures as new refer-
ence values? message is shown in the multi‐
function displa y. #
Torestart, press Touch Control on the left-
hand side of thesteering wheel.
The Tyre press. monitor restarted message is
shown in the multifunction displa y.
Cur rent wa rning messages are dele ted and
th eye llow h warning lamp goes out.
Af teryo u ha vebeen driving for a few
minutes, the sy stem checks whe ther the cur‐
re nt tyre pressures are wi thin the specified
ra nge. The cur rent tyre pressures are then
accep ted as refere nce values and monitored. Be sure
toalso pay attention tothefo llowing
re lated topic:
R Notes on tyre pressure (/ page 329) Wheel
change Note
s on selecting, fitting and replacing
tyres Yo
u can ask for information rega rding permit ted
wheel/tyre combinations at a Mercedes-Benz
Service Cent re. &
WARNING Risk of inju rythro ugh incor‐
re ct sizes of wheels and tyres
If wheels and tyres of the wrong size are fit‐
te d, the wheel brakes or components in the
brake sy stem and in the wheel suspension
may be damaged. #
Alw aysre place wheels and tyres with
th ose that fulfil the specifications of the
original part. 332
Wheels and tyres

Display messages
Possible causes/consequences and M
MSolutions #
Ifth e ball neck has been extended: initiate a new swivel mo vement (/ page 239).
The ball neck will engage benea th the bumper.
If th e display message does not disappear, the trailer hitch is malfunctioning and the ball neck is not loc ked. #
Do not couple up the trailer. Drive on without the trailer. No tethere duced ground clearance due tothe
unlo cked ball nec k. #
Consult a qualified specialist workshop.
Ù Steering malfunction
Increased physical effort
See Owner's Manual *T
he po werst eering assis tance is malfunctioning. &
WARNING Risk of an accident due toaltered steering characteristics
If th e po wer assi stance of thesteering fails partially or comple tely, you will need touse more forc eto steer. #
If safe steering is possible, drive on carefully. #
Visit or consult a qualified specialist workshop immediatel y.Ù
Steering malfunction Stop
immediately See Owner's
Manual *T
hesteering is malfunctioning. Steering capability is significant lyimpaired. &
WARNING Risk of accident if steering capability is impaired
If th esteering does not function as intended, theve hicle's operating saf ety is jeopardised. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions.
Do not continue driving under any circums tances. 376
Displaymessa ges and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
ð Maximum speed exceeded *Y
ou ha veexceeded the maximum permissible speed (for cer tain countries only). #
Drive more slowl y.
Speed limit (winter tyres)
XXX km/h *Y
ou ha vereached the maximum permissible stored speed for winter tyres. It is not possible toexceed this speed.
Active Steering Assist cur-
rently unavailable See Own-
er's Manual *A
ctive Steering Assist is temp orarily una vailable.
The ambient conditions are outside the sy stem limits (/ page 206).
As soon as the ambient conditions are within the sy stem limits, the sy stem will become available again. #
Drive on. #
If necessar y,clean the windscreen in the camera's field of vision. #
Check the tyre pressure if necessar y.
Active Steering Assist inop-
erative *A
ctive Steering Assist is malfunctioning. Active Dis tance Assi stDISTRONIC remains available. #
Consult a qualified specialist workshop.
Active Steering Assist cur-
rently unavailable due to
multiple emergency stops *A
ctive Steering Assist is temp orarily una vailable due tomultiple emergency stops. #
Take ove rth esteering and stop in accordance with the tra ffic conditions. #
Swit chthe ignition off and switch it back on.
Ac tive Steering Assist is available once more. Display messages and
warning/indicator lamps 389

Display messages
Possible causes/consequences and M
MSolutions
Beginning emergency stop *Y
our hands are not on thesteering wheel. An emer gency stop is being initiated (/ page 208). #
Put your hands back on thesteering wheel.
Yo u can cancel the deceleration at any time byper form ing one of thefo llowing actions:
R Steering
R Braking or accelerating
R Deactivating Active Dis tance Assi stDISTRONIC
Ø *A
ctive Steering Assist has reached the sy stem limits (/ page 206).
Yo u ha venot steered independently for a considerable period of time. #
Take ove rth esteering and drive on in accordance with the traf fic conditions.
Traffic Sign Assist currently
unavailable See Owner's
Manual *T
raffic Sign Assist is temp orarily una vailable.
Once the cause of the problem is no longer present, the sy stem will be available again. #
Drive on. #
Ifth e display message does not disappear, stop theve hicle safely and clean the windscreen.
Traffic Sign Assist inopera-
tive *T
raffic Sign Assist is malfunctioning. #
Stop theve hicle in accordance with the tra ffic conditions and restart the drive sy stem. #
Ifth e display message still appears, consult a qualified specialist workshop. 390
Display messages and warning/indicator lamps