2021 MERCEDES-BENZ EQC SUV service

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Sprachver sionen nur auf die Fahrz euge, d ie fü r den deutsche n Markt best immt
sind und die den deutschen Vorschriften entsprechen. Bitte wenden Sie sich an
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für andere Fahrzeugmodelle und Fahrzeugmodelljahre zu erhalten.
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Disclaimer
All language versions of the following PD\f document for this vehicle model
relate solel\b to vehicles intended for sale on the German market and which
correspond to German regulations.
Please contact \bour authorised Mercedes-Benz Service Centre to obtain
a printed version for other vehicle models and vehicle model \bears. This PD\f
document is the latest version. Possible variations to \bour vehicle ma\b not
be taken into account as Mercedes-Benz constantl\b updates their vehicles to
the state of the art and introduces changes in design and e\Dquipment. Please
therefore note that this PD\f document in no wa\b replaces the printed version
which was delivered with \bour vehicle.
Internal use only
Disclaimer
The following version of the Owner‘s Manual describes all models, series and
special equipment of your vehicle. Country-specific language variations are
possible. Please note that your vehicle might not be equipped with all the
described functions. This also affects safety-relevant systems and functions.
Please contact your authorised Mercedes-Benz dealership if you would like
to receive a printed Owner‘s Manual for other vehicle models and vehicle
model years.
The online Owner‘s Manual is the current and valid version. It is possible that
deviations affecting your specific vehicle could not be taken into account
as Mercedes-Benz constantly adapts its vehicles according to the latest
technology and makes changes to the form and the equipment.
Please also read the printed Owner‘s Manual, supplementary documents and
the digital Owner‘s Manual in the vehicle.
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Thank
youfo r pur chasing a Mercedes-Benz
Before youfirs t drive off, read this Owner's Man‐
ual carefully and familiarise yourself with your
ve hicle. Foryo ur ow n sa fety and a longer operat‐
ing li fespan of theve hicle, follow the instructions
and warning notices in this Owner's Manual. Dis‐
re ga rding them may lead todamage totheve hi‐
cle or injury topeople.
The standard equipment and product desc ript ion
of your vehicle may vary and depends on thefo l‐
lowing factors:
R Model
R order
R national version
R availability
The illustrations in this Owner's Manual show a
left-hand drive vehicle. On right-hand-drive vehi‐
cles, the la yout of car parts and cont rol ele‐
ments dif fers accordin gly.
Mercedes-Benz is cons tantly de veloping its vehi‐
cles fur ther. Mercedes-Benz
therefore reser vesth eright to
int roduce changes in thefo llowing areas:
R design
R equipment
R tech nical features
The equipment in your vehicle may therefore dif‐
fe r from that shown in the descriptions and illus‐
trations.
The following documents are integral parts of
th eve hicle:
R Digital Owner's Manual
R printed Owner's Manual
R service booklet
R equipment-dependent Supplements
Ke ep these documents in theve hicle at all
times. If you sell theve hicle, alw ays pass all of
th e documents on tothe new owner.
2935844103Z102
2935844103Z102

Climate control
........................................ 13 9
Overview of climate contro l systems ..........1 39
Operating the climate control sy stem ......... 14 0 Driving and pa
rking .................................. 147
Driving ........................................................ 147
DY NA MIC SELECT switch ............................1 57
Tr ansmission .............................................. .161
Fu nction of flex ible all-wheel distribution .. .163
Charging the high-voltage battery ............... 16 3
Pa rking ........................................................ 181
Driving and driving sa fety sy stems .............. 187
Tr ailer hit ch................................................ 239
Bicycle rack function .................................. 24 4
Ve hicle towing instructions ........................ .246 Instrument display and on-board
comp
uter.................................................. 248
No tes on the instrument display and on-
board computer .......................................... 24 8
Instrument display overview ...................... .249
Overview of buttons on thesteering
wheel ..........................................................2 50
Operating the on-board computer .............. 250 Overview of displa
yson the multifunc‐
tion display .................................................2 51
Head-up display .......................................... 251 MBUX multimedia sy
stem ...................... 254
Overview and operation .............................. 254
Sy stem settings .......................................... 263
Na vigation .................................................. 267
Te lephone .................................................. .274
Mercedes me and apps .............................. 277
Mercedes-Benz emer gency call sy stem ...... 286
Ra dio, media & TV...................................... 291
Sound settings ............................................ 297 Main
tenance and care ............................. 299
ASS YST PLUS service inter val display ........ 299
Engine compartment .................................. 300
Cleaning and care ...................................... .304 Breakdown assi
stance ............................. 311
Emergency .................................................. 311
Flat tyre ...................................................... 312
Battery (vehicle) .......................................... 317To
w- starting or towing away ....................... 320
Electrical fuses ........................................... 324 Wheels and tyres
..................................... 328
No tes on noise or unusual handling char‐
acteristics .................................................. .328
No tes on regular lyinspecting wheels and
tyres .......................................................... .328
No tes on snow chains ................................ 328
Ty re pressure .............................................. 329
Wheel change ............................................ .332
Emergency spa rewheel .............................. 342 Te
ch nical data .......................................... 344
No tes on tech nical da ta.............................. 344
On-board electronics .................................. 344
Re gulatory radio identification of small
components ...............................................3 46
Ve hicle identification plate, VIN and
engine number ...........................................3 46
Operating fluids .......................................... 348
Ve hicle data ................................................ 350
Tr ailer hit ch................................................ 353 Contents
3

Pr
otection of the environment
+ ENVIRONMENTAL
NOTEEnvironmental
dama gedue tooperating conditions and
personal driving style Operate
your vehicle in an environmentally
re sponsible manner tohelp pr otect the envi‐
ro nment. Please obser vethefo llowing rec‐
ommendations on ope rating conditions and
pe rsonal driving style.
Operating conditions: #
Make sure that the tyre pressure is cor‐
re ct. #
Do not car ryany unnecessary weight
(e.g. roof luggage rack s once you no
lon ger need them). #
Monitor the energy consum ption. #
Adhere tothe service inter vals.
A regularly serviced vehicle will contri b‐
ute toenvironmen tal pr otection. #
Alw ays ha vemaintenance workcar ried
out at a qualified specialist workshop. Pe
rsonal driving style: #
Drive carefully and main tain a suitable
dis tance from theve hicle in front. #
Avoid frequent, sudden acceleration
and braking. #
Drive in a style which sa ves energy.
Obser vethe ECO display for an eco‐
nomical driving style. +
ENVIRONMEN
TALNO TEEnvironmental
pollution caused byirre sponsible dis‐
posal of the high-voltage battery A high-voltage battery conta
ins materials
which are harmful tothe environment. #
Dispose of faulty high-voltage bat teries
at a qualified specialist workshop. Ta
ke -back of end-of-life vehicles
EU countries onl y:
Mercedes-Benz will take back your end-of-life
ve hicle for environment-friendly disposal in accordance with
the European Union(EU) End-
of-Life Vehicles Directive.
A network of vehicle take -ba ckpoints and dis‐
mantlers has been es tablished foryo uto return
yo ur vehicle. You can lea veit at any of these
points free of charge . This makes an impor tant
contribution toclosing there cycling circle and
conse rving resources.
Fo r fur ther information about there cycling and
disposal of end-of-li fevehicles, and theta ke-
back conditions, please visit the national
Mercedes-Benz website foryo ur count ry. Mercedes-Benz GenuineParts
+ ENVIRONMENTAL
NOTEEnvironmental
dama gecaused bynot using recycled
re conditioned components Mercedes‑Benz
AGoffers recycled recondi‐
tioned components and pa rts with the same
qu ality as new parts. The same entitlement
from the implied warranty is valid as for new
parts. 18
General no tes

case
for sy stems and functions releva nt to
saf ety. Therefore, the equipment on your vehicle
may dif fer from that in the descriptions and illus‐
trations.
The original pur chase agreement foryo ur vehicle
contains a list of all of the sy stems in your vehi‐
cle.
Should you ha veany questions concerning
equipment and operation, please consult a
Mercedes-Benz Service Centre.
The Owner's Manual and Service Booklet are
impor tant documents and should be kept inthe
ve hicle. Operating saf
ety&
WARNING Risk of inju rydue tomalfunc‐
tions or sy stem failure
In order toavo id malfunctions or sy stem fail‐
ures: #
Alw ays ha vethe specified service/
maintenance workas well as any nec‐ essary
repairs car ried out at a qualified
specialist workshop. &
WARNING Risk of accident or inju rydue
to improper modifications toelectronic
components
Modifications toelectronic components,
th eir software or wiring can impair their func‐
tionality and/or the functionality of other
networ ked components or saf ety-re leva nt
sy stems.
This can endanger theve hicle's operating
saf ety. #
You must not tamp er with wiring, elec‐
tronic components, or their software. #
Alw ays ha vewo rkon electrical and
electronic devices car ried out at a quali‐
fi ed specialist workshop. If
yo u modify the on-board electronics, thege n‐
eral operating pe rmit is rende red in valid.
Obser vethe "On-board electronics" section in
"Technical data". *
NO
TEDama getotheve hicle due todriv‐
ing toofast and due toimpacts tothe
ve hicle underbody and suspension com‐
ponents In
thefo llowing situations, in particular, there
is a risk of damage totheve hicle:
R theve hicle becomes grounded, e.g. on a
high kerb or an unpa vedro ad
R theve hicle is driven toofast over an
obs tacle, e.g. a kerb, speed bump or pot‐
hole
R a heavy object strike sth e underbody or
suspension components
In situations such as these, damage tothe
body, underbody, suspension components,
wheels or tyres and high-voltage battery
components may not be visible. Components
damaged in this wa y can unexpec tedly fail or,
in the case of an accident, may no longer
absorb there sulting forc e as intended. 20
General no tes

Decla
ration of conformity Electromagnetic co
mpatibility The electromagnetic compatibility of
theve hicle
components has been checked and certified
according tothe cur rently valid version of Regu‐
lation UN R10. Wire
lessvehicle comp onents Fo
r EU and EF TAcount ries onl y:
The following information applies toall wireless
components of theve hicle and of the informa‐
tion sy stems and communication devices inte‐
grated in theve hicle:
The manufacturers of the wireless components
ensure that all wireless components ins talled in
th eve hicle comply with Directive 20 14/53/EU. The full
texts of the EU declarations of confo rm‐
ity are available at thefo llowing website:
https://moba.i.daimler.com/mar kets/ece-r ow/
baix/cars/certificates-of-conformity/en_GB/
index.html Yo
u can obtain fur ther information from a
Mercedes-Benz service cent re.
Brazil on ly:
No teon the two-w ayradio sy stems in theve hi‐
cle:
These sy stems are not pr otected from harmful
inter fere nce and mu stnot cause inter fere nce in
duly appr oved sy stems. Nigeria onl
y:
Connection and use of the wireless communica‐
tion equipment in this vehicle are permitted by
th e Nigerian Communications Commission.
Ukraine onl y:
The manufacturer hereby declares that the wire‐
less vehicle components meet thete ch nical reg‐
ulations for two-w ayradios. You can obtain fur‐
th er information from a Mercedes-Benz Service
Centre.
Wire less applications in theve hicle
Besides the typical frequencies for mobile com‐
munications, cars from Mercedes-Benz make
use of thefo llowing automotive radio applica‐
tions: 22
General no tes

Car jack is intended sole
lyfor lifting of the con‐
cr ete car, in accordance with the instruction
label on the car jac k.
3.
Refe rences of ha rmonized and other standards
or specifications
ISO 4063, EN ISO 14341- A,AS 2693, DBL
8230. 10, DBL 7382.20, DBL 7392. 10, DBL
84 51.15, MBN 10435,
Te ch nical documentation of the product is
st ored at the premise of the manufacturer. The
person responsible for assembling thete ch nical
documentation of the product: Head of theTe ch‐
nical Department Brano a.s.
4.
Hradec nad Mor avicí
Place
5.
05. 10.2020
Date
Engineer PetrPe tr
[Signature] Director of division ZZ TIREFIT kit
Co
py and translation of the original declaration
of confo rmity:
EC declaration of conformity
In accordance with EC Directive 2006/42/EC
We hereby declare that the product
Product designation: Daimler electric air pump
Model designation: 0851ve, DT/UW 200046 -
IBK-LK2
MB pa rtno.: A 000 583 8200
complies wi th thefo llowing releva nt regulations:
20 14 /30/EU
Applied harmonised standards, in particular:
DIN EN 55 014-1: 20 12
DIN EN 550 14-2: 20 16
Manufacturer: Dunlop Tech GmbH
Ad dress: Of fenba cher Landstrasse 8, 63456
Hanau Auth
orised representative: IMS dept.
Date: December 20 19
Signatu re: IMS-AE, IMS-AE-L Diagnostics connection
The diagnostics connection is a tech nical inter‐
fa ce in theve hicle. It is used, forex ample, within
th e scope of repair and maintenance workor for
re ading out vehicle data bya specialist work‐
shop. Diagnostic devices should therefore only
be connected byaqu alified specialist workshop. &
WARNING Risk of accident due tocon‐
necting devices tothe diagnostics con‐
nection
If yo u connect devices tothe diagnostics
connection of theve hicle, the function of
ve hicle sy stems and operating saf ety may be
impaired. #
For saf etyre asons, werecommend that
yo u on lyuse and connect products
appr ovedby yo ur Mercedes-Benz
service centre. 26
General no tes

&
WARNING Risk of accident due to
objects in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal.
This jeopardises the operating and road
saf ety of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. #
Alw aysfit th efloor mats securely and
as prescribed in order toensure that
th ere is alw ays suf ficient room forthe
pedals. #
Do not use loose floor mats and do not
place floor mats on top of one ano ther. *
NO
TEBattery discharging from using
devices connected tothe diagnostics
connection Using devices at
the diagnostics connection
drains the batter y. #
Check thech arge leve l of the batter y. #
Ifth ech arge leve l is lo w,charge the
batter y,e.g. bydriving a considerable
dis tance. Connecting and using ano
ther device with the
diagnostics connection can ha vethefo llowing
ef fects:
R Malfunctions in theve hicle sy stem
R Perm anent damage tovehicle components Please
referto thewa rranty term s and condi‐
tions forth is matter. Qualified specialist
workshop
A qu alified specialist workshop has the neces‐
sary special skills, tools and qualifications to
cor rectly car ryout any necessary workon your
ve hicle. This particular lyapplies tosaf ety-re le‐
va nt wo rks.
Alw ays ha vethefo llowing workcar ried out on
yo ur vehicle at a qualified specialist workshop:
R safety-re leva nt wo rks
R service and maintenance work
R repair work
R modifications as well as ins tallations and
con versions
R workon electronic components
Mercedes‑Benz recommends a Mercedes‑Benz
service centre. General no
tes27