2021 MERCEDES-BENZ EQC SUV service

Anticipatory occupant pr
otection
see PRE- SAFE®
(anticipatory occu‐
pant pr otection)
see PRE-SAFE ®
PLUS (anticipatory
occupant pr otection plus)
Apple CarPlay ®
see Smartphone integration
Assistance sy stems
see Driving saf ety sy stem
ASS YST PLUS
Battery disconnection pe riods.............. 300
Displaying the service due dat e............ 299
Fu nction/no tes..................................... 299
Re gular maintenance work.................... 299
Special service requ irements................ 299
ATA (anti-theft ala rmsystem)
Deactivating the alarm............................ 90
Fu nction.................................................. 90
Fu nction of interior pr otection................. 91
Priming/deactivating interior pr otec‐
tion..........................................................92
Priming/deactivating tow- aw ay pro‐
te ction..................................................... 91
To w- aw ay protection function.................. 90 AT
TENTION ASSI ST
Fu nction................................................ 19 5
Setting................................................... 19 6
Sy stem limitations................................. 19 5
At tention assistant
see ATTENTION ASSIST
Au thorised workshop
see Qualified specialist workshop
Au tomatic distance control
see Active Dis tance Assi stDISTRONIC
Au tomatic driving lights........................... 124
Au tomatic front passen ger front air‐
bag deacti vation sy stem
see Automatic front passenger front
airbag shutoff
Au tomatic front passen ger front air‐
bag shu toff
Fu nction of the automatic front
passenger front airbag deactivation
sy stem..................................................... 43
PA SSENGER AIR BAG indicator lamp....... 45
Au tomatic mir rorfo lding function
Ac tivating/deactivating......................... 13 8Au
tomatic transmission
Engaging neutral.................................... 16 2
Axle load Perm issible............................................ 346
Tr ailer operatio n.................................... 354 B
Bag hook..................................................... 11 4
Ball ne ck
Extending/r etra cting............................ .239
Extending/r etra cting (MBUX multi‐
media sy stem)....................................... 241
BA S (Brake Assist Sy stem) ...................... .189
Battery see Battery (vehicle)
see High-voltage battery
Battery (high-voltage on-board electri‐
cal sy stem)
see High-voltage battery
Battery (k ey)
Re placing.................................................72
Battery (vehicle) Charging................................................ 320 Index
419

Cooling
see Climate control
Copyright .................................................... .33
Cornering light .......................................... .126
Cr aw ler mode
Fu nction/no tes...................................... 194
Cross Traf fic Alert..................................... 238
Crosswind Assist Function/no tes...................................... 191
Cruise control Activating.............................................. 19 8
Buttons.................................................. 19 8
Calling up a spee d................................. 19 8
Deactivating.......................................... 19 8
Fu nction................................................ 19 6
Re quirements........................................ 19 8
Selecting............................................... 19 8
Setting a speed..................................... 19 8
St oring a speed.....................................1 98
Sy stem limitations................................. 19 6 D
Dashboa rd
see Cockpit
Data acquisition Vehicle.................................................... 29
Data pr otection rights
Data storage............................................ 33
Data storage
Data pr otection rights............................. 33
Electro nic control units.......................... .29
Online services........................................32
Ve hicle.................................................... 29
Deactivating the alarm (A TA )...................... 90
Deale rship
see Qualified speciali stwo rkshop
Declaration of conformity Electromagnetic compatibility.................22
Jack......................................................... 25
Specific absor ption rate.......................... 22
TIREFIT kit............................................... 26
Wi reless vehicle components.................. 22
Decorative foil (cleaning instructions) .... 306Destination entry
Entering a POI or address...................... 270
Detaching thech arging cable
see High-voltage on-boa rdelectrical sy stem
De tecting inat tentiveness
see ATTENTION ASSIST
Diagnostics connection .............................. 26
Digital Owner's Manual............................... 16
Dinghy towing
see Tow- bar sy stem
DIRECT SELECT le ver
Engaging drive position........................ .163
Engaging neutral................................... .162
Engaging park position.......................... 16 2
Engaging pa rkposition automatically....1 62
Engaging reve rsege ar........................... 16 2
Fu nction................................................. 161
Disconnect device .................................... .147
Display (care) ............................................ .308
Display (MBUX multimedia sy stem)
Home screen........................................ .255
Operating.............................................. 256 Index
423

Ac
tive Lane Keeping Assist inopera‐
tive........................................................ 393
Ac tive Steering Assist cur rently
una vailable due tomultiple emer‐
ge ncy stops...........................................3 89
Ac tive Steering Assist cur rently
una vailable See Owner's Manual ...........389
Ac tive Steering Assist inoperative ......... 389
Ad aptive Highbeam Assist Plus Cam‐
era view restricted See Owner's
Manual................................................. .363
Ad aptive Highbeam Assist Plus cur‐
re ntly una vailable See Owner's Man‐
ual......................................................... 363
Ad aptive Highbeam Assist Plus inop‐
erative.................................................. .363
Apply brake todeselect Park (P)
position................................................. 378
App lybrake toselect D or R..................3 79
Apply brake toselect R.......................... 379Beginning eme
rgency stop.................... 390
Blind Spot Assist cur rently una vaila‐
ble See Owner's Manual ........................ 391
Blind Spot Assist inope rative ................. 392
Blind Spot Assi stnot available when
to wing a trailer See Owner's Manual .....3 92
Cha rging fault Please change charg‐
ing me thod See Owner's Manual........... 369
Charging me thod cur rently una vaila‐
ble Please try again or change charg‐
ing me thod............................................ 369
Check brake pads See Owner's Man‐
ual......................................................... 385
Cruise contro l and Limiter inope rative.. 386
Cruise control inope rative..................... 386
Cruise control off.................................. 386
Fr ont-passenger airbag disabled See
Owner's Manual....................................3 57
Fr ont-passenger airbag enabled See
Owner's Manual....................................3 58Hazard
warning lamps malfunctioning.. .364
High-voltage battery maintenance
requ ired ur gently. No start in appr ox.
XXX km (red display message) ..............373
High-voltage battery maintenance
requ ired ur gently. No start in appr ox.
XXX km (yellow display message) .........373
High-voltage battery maintenance
requ ired ur gently. Without engine
re start, consult workshop ......................3 73
Limiter inoperative................................ 387
Limiter passive ...................................... 387
Mercedes me connect Services limi‐
te d See Owner's Manual....................... 400
N permanently active Risk of vehicle
ro lling .................................................... 379
Not possible tounlo ck ch arging
cable See Owner's Manual .................... 368
On lyselect Park (P) when vehicle is
st ationary.............................................. 378426
Index

MBUX Interior Assistant
Switching there ading light forthe
driver and front passenger on/off
con tact-free........................................... 261
Switching the sear chlight forthe
driver on/off.......................................... 261
MBUX Interior Assistant (multimedia sy stem)
Overview............................................... 258
MBUX multimedia sy stem
Collision de tection (pa rked vehicle).......1 86
Configu ring drive program I................... 16 0
No tes....................................................2 54
Operating theto uchsc reen.................... 256
Overview...............................................2 54
Re setting (factory setting)..................... 267
Setting route-based speed adap tation.. 206
Setting the air distribution..................... 141
Setting the fragrance sy stem.................1 42
Switching ionisation on/off................... 141
MBUX multimedia sy stem
see Display (MBUX multimedia sy stem)
Media Overview of the functions and sym‐
bols....................................................... 291 Media mode
Connecting Blue tooth®
audio equip‐
ment...................................................... 293
Medical aids ................................................ .28
Memory function Function................................................ 105
Head-up display — Calling up stored
settings................................................. 105
Head-up display — Storing settings........ 105
Operating..............................................1 05
Outside mir rors — Calling up stored
settings................................................. 105
Outside mir rors —St oring settings........1 05
Seat — Calling up stored settings..........1 05
Seat — Storing settings.......................... 105
St eering wheel — Calling up sa ved
settings.................................................1 05
St eering wheel — Saving settings........... 105
Menu (on-board computer) Head-up displa y..................................... 252
Overview............................................... 250
Mercedes me app Information............................................ 283 Mercedes me calls
Arranging a service appointment........... 281
Calling the Mercedes-Benz Cus tomer
Centr e................................................... 280
Calling the Mercedes-Benz Cus tomer
Centre af ter auto matic accident or
breakdown de tection............................ .280
Consenting todata transfer...................2 81
Information............................................ 280
Making a call via theov erhead con‐
trol panel............................................... 279
Tr ans ferred data.................................... 282
Mercedes me connect Accident and Breakdown Manage‐
ment...................................................... 278
Information............................................ 277
Tr ans ferred data.................................... 279
Mercedes-Benz emer gency call sy stem
Au tomatic emer gency call..................... 287
Information................................... 286, 289
Information on da tatrans fer................. 289
Manual emergency cal l......................... 288
Overview............................................... 287
St arting/ending ERA-GLONASS test
mode..................................................... 289 Index
435

Mercedes-Benz service centre
see Qualified specialist workshop
Message (multifunction display) see Display message
Message memory...................................... 355
Mir rors
see Outside mir rors
Mobile phone Frequencies........................................... 345
Tr ansmission output (maximum )........... 345
Mobile phone see Smartphone integration
see Telephone
Model series see Vehicle identification plate
Mo torw ay mode ......................................... 12 6
MULTIBEAM LED........................................ 12 5
Multifunction display Overview of the displa ys........................ 251
Multifunction steering wheel
Overview of buttons.............................. 250 Multifunction
steering wheel
see Steering wheel
Multimedia sy stem
see MBUX In terior Assis tant (multi‐
media sy stem)
see MBUX multimedia sy stem N
Na vigation
No tes..................................................... 267
Overview............................................... 269
Showing/hiding the menu..................... 268
Switching on......................................... 268
Na vigation
see Destination entry
see Map
see Route
Na vigation with Electric Intelligence
see Route
Ne utral
Engaging................................................ 16 2 O
Occupant saf ety
see Airbag
see Automatic front passenger front
airbag shutoff
see Child seat
see Pets in theve hicle
see PRE-SAFE ®
(anticipatory occu‐
pant pr otection)
see PRE-SAFE ®
PLUS (anticipatory
occupant pr otection plus)
see Restra int sy stem
see Seat belt
On-board computer Displaying the service due dat e............ 299
Head-up displ aymenu........................... 252
Multifunction displa y............................. 251
Ope rating.............................................. 250
Overview of menus................................ 250
On-board diagnostics in terface
see Diagnostics connection
On-board electronics Engine electronics................................. 344
Notes....................................................3 44436
Index

Tw
o-w ayradios...................................... 344
Online services Data storage............................................ 32
Online services see In-Car Of fice
Open-source so ftwa re................................ 33
Opening the tail gate using your foot
HANDS-FREE ACCES S............................. 81
Operating fluids
Brake fluid............................................ .349
Coolant (engine).................................... 349
No tes....................................................3 48
Wi ndsc reen washer fluid...................... .350
Operating saf ety
Declaration of conformity (electro‐
magnetic compatibility)........................... 22
Declaration of conformity (ja ck).............. 25
Declaration of conformity (TIREFIT kit).... 26
Declaration of conformity (wireless
ve hicle components)...............................22
Information.............................................. 20
Operating sy stem
see On-board computer Outside mir
rors
Anti-dazzle mode (automatic)................ 13 6
Au tomatic mir rorfo lding function......... .138
Fo lding in/out...................................... .135
Operating the memory function............ 105
Pa rking position..................................... 137
Setting................................................... 13 5
Overhead control panel Overview................................................. 10
Owner's Manual Vehicle equipment................................... 19
Owner's Manual (digital).............................16 P
Pa int code.................................................. 346
Pa intwork (cleaning instructions) ...........305
Pa rk position
Engaging................................................ 16 2
Selecting au tomatical ly......................... 16 2
Pa rking
see Electric parking brake
Pa rking aid
see Parking Assist PARKTRONIC Pa
rking Assist PARKTRONIC
Ac tivating.............................................. 232
Ad justing warning tones........................ 233
Deactivating.......................................... 232
Fu nction................................................ 229
Side impact pr otection.......................... 231
Sy stem limitations................................. 229
Pa rking assistance sy stems
see Active Parking Assist
Pa rking brake
see Electric parking brake
Pa rking lights............................................ .123
Pa rking position
Outside mir rors..................................... 137
St oring the position of the passenger
outside mir ror using reve rsege ar.......... 137
Pa rtitioning net
At tach ing.............................................. .112
PA SSENGER AIR BAGstatus display
see Automatic front passenger front
airbag shutoff
Pe rfume
see Fragrance sy stem Index
437

Selecting options...................................
271
Switching on Electric Intelli gence.......... 271
Ro ute guidance with augmented real‐
ity
Activating.............................................. 271
Displ aying stre et names and house
numbe rs................................................ 271
Ro ute-based speed adaptation
Fu nction................................................ 204
Setting................................................... 206
Ru nning-in no tes....................................... 15 3S
Saf ety sy stems
see Driving saf ety sy stem
Saf etyve st.................................................. 311
Sear chlight
Swit ching on/off with hand mo ve‐
ments.................................................... 261
Seat 4-waylumbar suppor t............................. 98
Ad justing (electrically)............................ .98Ad
justing (manually and electrically)
.......................................................... 94,97
Ad justing (Seat Comfort)......................... 96
Configuring the settings........................ 100
Cor rect driver's seat position.................. 93
Fo lding back the backrest (rear)............ 11 0
Fo lding the backrest forw ards (rear).... .108
Locking the backrest (rear).................... 111
Operating the memory function............ 105
Re setting the settings............................1 00
Setting options........................................ 12
Seat belt Activating/deactivating seat belt
adjustment.............................................. 40
Ad justing the height................................ 38
Care...................................................... 308
Centre rear seat (releasing )..................... 38
Fa stening................................................. 38
Pr otection................................................ 36
Re ar seat belt status displa y................... 40
Re duced pr otection.................................37
Re leasing................................................ .40
Seat belt adjustment (function)............... 39
Wa rning lamp......................................... .40Seat belt adjustment
Activating/deactivating........................... 40
Fu nction.................................................. 39
Seat belt tensioners
Ac tivation................................................ 35
Seat belt warning
see Seat belt
Seat co ver (Care)....................................... 308
Seat hea ter
Ac tivating/deactivating......................... 100
Seat ventilation
Switching on/o ff................................... 101
Selecto r lever
see DIRECT SELECT le ver
Self-test Automatic front passenger front air‐
bag shutoff............................................. .45
Sensors (care) ...........................................3 07
Service see ASS YST PLUS
Service centre see Qualified specialist workshop 440
Index

Service inter
val display
see AS SYST PLUS
Setting a speed see Cruise control
Setting the map scale
see Map
Side airbag................................................... 40
Side impact pr otection............................. 231
Side windo ws
Au tomatic function.................................. 84
Child saf ety lock in there ar.................... .68
Closing using theke y.............................. 85
Co nvenience closing............................... 85
Con venience opening.............................. 85
Opening wi th theke y.............................. .85
Opening/closing..................................... 83
Problem...................................................85
Ra in-closing feature................................ .84
Ro ller sunblin d........................................ 89
Sliding sun roof
Au tomatic features................................. .88
Closin g................................................... .86
Closing using theke y.............................. 85
Opening................................................... 86 Opening wi
th theke y.............................. .85
Problem................................................... 88
Ra in-closing feature................................ .88
Smartphone see Smartphone integration
see Telephone
Sma rtphone integ ration
Overview............................................... 285
Snow chains.............................................. 328
Soc ket (12 V)
Boot/luggage compa rtment.................. 11 8
Fr ont centre console.............................. 11 8
Soc ket (230 V)
Re ar...................................................... .119
Software update System updates.....................................2 64
Sound PRE-SAFE ®
Sound................................... 48
Wheels and tyres...................................3 28
Sound menu Functions overview................................ 297
Spare wheel see Emer gency spa rewheel Specialist
workshop
see Qualified specialist workshop
Specific absor ption rate ............................. 22
Speed Limit Assi st
Fu nction/no tes...................................... 214
Setting................................................... 215
Sy stem limitations................................. 214
Speed limit for winter tyres
Setting................................................... 19 9
St anding lights.......................................... 12 3
St art/s top button
Pa rking theve hicle................................1 81
St arting theve hicle...............................1 52
Switching on the po wer supply or
ignition................................................... 151
St arting
see Vehicle
St arting assi stance
see Jump -sta rt connection
St arting-o ffaid
see Hill Start Assist
ST EER CONT ROL
Fu nction/no tes..................................... 19 2 Index
441