2021 MERCEDES-BENZ EQC SUV service

R
Do not treat matt or stru ctured deco rative
fo ils with wax.Pe rm anent stains may occur.
Sc ratches, cor rosive deposits, areas af fected by
cor rosion and damage caused byincor rect care
cannot al ways be comple tely repaired. In such
cases, visit a qualified specialist workshop.
Yo u can obtain more information on care and
cleaning products from the manufacturer.
In the case of foil-wrapped sur faces, optical dif‐
fe re nces may occur between the sur faces that
we renot pr otected bya decorative foil af ter
re moving a decorative foil.
% Have wo rkor repairs todecorative foils car‐
ri ed out at a qualified specialist workshop,
e.g. in a Mercedes-Benz Service Centre. Note
s on care of car parts &
WARNING Risk of entrapment if the
windscreen wipers are swit ched on while
th e windscreen is being cleaned
If th e windscreen wipers are set in motion
while you are cleaning the windscreen or
wiper blades, you can be trapped bythe
wiper arm. #
Alw ays switch off the windscreen wip‐
ers and the drive sy stem before clean‐
ing the windscreen or wiper blades. To
avo id damage totheve hicle, obser vethe
no tes on cleaning and care of thefo llowing vehi‐
cle parts:
Wheels and rims
R Use wate r and acid-free alloy wheel cleaners.
R Do not use acidic alloy wheel cleaners to
re mo vebrake dust. This could damage wheel
bolts and brake components.
R Toavo id cor rosion of the brake disks and
brakepads, drive theve hicle for a few
minutes af ter cleaning before parking it. The brake disks and brakepads
warm up and dry
out.
Wi ndo ws
R Clean the windo wsinside and outside with a
damp clo thand with a cleaning agent recom‐
mended for Mercedes-Benz.
R Do not use dry clo ths or abrasive or sol vent-
based cleaning agents toclean the inside of
windo ws.
% Remo veextern al fogging or dirt on the wind‐
screen in front of the multifunction camera.
Otherwise, driving sy stems and driving
saf ety sy stems may be impaired or not avail‐
able (/ page187).
Wi per blades
R Movethe wiper arms into there placement
position (/ page132).
R With th e wiper arms folded out, clean the
wiper blades with a damp clo th.
R Do not clean the wiper blades too of ten. Maintenance and care
307

#
Pump up the tyre again.
Af ter a maximum of ten minu testh e tyre
pressure must be at least 200 kPa (2.0 bar/
29 psi). &
WARNING Risk of accident due tothe
specified tyre pressure not being
attained
If th e minimum tyre pressure is not reached
af te rth e specified time, the tyre is too badly
damaged. The tyre sealant cannot repair the
tyre in this ins tance.
The braking and driving characteristics may
be great lyimpaired. #
Do not continue driving. #
Consult a qualified specialist workshop. If, af
terte n minutes, a tyre pressure of
200 kPa (2.0 bar/29 psi) has been attained: #
Switch off the tyre inflation compressor. #
Unscr ew thefilling hose from theva lve of the
defective tyre. &
WARNING Risk of accident from driving
wi th sealed tyres
A tyre temp orarily sealed with tyre sealant
impairs the handling characteristics and is
not suitable for higher speeds. #
Adapt your driving style according lyand
drive carefull y. #
Do not exceed the maximum speed
limit with a tyre that has been repaired
using tyre sealant. #
Obser vethe maximum permissible speed for
a tyre sealed with tyre sealant 80 km/h.
* NO
TEStaining from leaking tyre sealant Af
ter use, excess tyre sealant may leak out
from thefilling hose. #
Therefore, place thefilling hose in the
plastic bag that con tained the TIREFIT
kit. +
ENVIRONMEN
TALNO TEEnvironmental
pollution caused byenvironmen tally ir re‐
sponsible disposal Ty
re sealant contains polluta nts. #
Have the tyre sealant bottle disposed of
professionall y,e.g. at a Mercedes-Benz
Service Centre. #
Stow th e tyre sealant bottle and the tyre
inflation compressor. #
Pull away immediatel y. #
Stop driving af ter appro ximately ten minu tes
and check the tyre pressure using the tyre
inflation compressor.
The tyre pressure must now be at least
13 0 kPa (1.3 bar/19 psi). &
WARNING Risk of accident due tothe
specified tyre pressure not being
attained
If th e specified tyre pressure is not reached,
th e tyre is too badly damaged. The tyre seal‐
ant cannot repair the tyre in this ins tance. 316
Breakdown assis tance

The braking and driving
characteristics may
be great lyimpaired. #
Do not continue driving. #
Consult a qualified specialist workshop. Countries
that ha veMercedes-Benz
Service24h: you will find a sticke r with thete le‐
phone number, e.g. on the B‑pillar on the driver's
side. #
Cor rect the tyre pressure if it is still at least
13 0 kPa (1.3 bar/19 psi). See the tyre pres‐
sure table on the soc ketflap forva lues. #
Toincrease the ty repressure: switch on
th e tyre inflation compressor. #
Toreduce the tyre pressure: press pres‐
su re re lease button 1next tomanome ter
2 . #
When the tyre pressure is cor rect, unscr ew
th efilling hose from theva lve of the sealed
tyre. #
Screw theva lve cap onto theva lve of the
sealed tyre. #
Pull the tyre sealant bottle out of the tyre
inflation compressor.
The filling hose stay s on the tyre sealant bot‐
tle. #
Drive tothe nearest qualified specialist work‐
shop and ha vethe tyre, tyre sealant bottle
and filling hose replaced there. Batte
ry(vehicle) Note
s onthe12 V battery &
WARNING Risk of an accident due to
wo rkcar ried out incor rectly on the bat‐
te ry
Wo rkcar ried out incor rectly on the battery
can, forex ample, lead toa short circuit. This
can restrict functions releva nt for saf ety sys‐
te ms and impair the operating saf ety of your
ve hicle.
Yo u could lose cont rol of theve hicle in the
fo llowing situations in particular:
R when braking
R intheeve nt of ab rupt steering manoeu‐
vres and/or when theve hicle's speed is
not adap tedto thero ad conditions Breakdown assis
tance 317

Ke
ep children away. Obser
vethis Owner's Manual. St
arting assi stance and charging the12 V
battery #
Only ha vestarting assistance pr ovided by a
qu alified specialist workshop, e.g. a
Mercedes-Benz Service Centre. #
Only ha vethe battery charge d at a qualified
specialist workshop, e.g. a Mercedes-Benz
Service Centre. Re
placing the 12V battery #
Only ha vethe battery replaced at a qualified
specialist workshop, e.g. at a Mercedes-Benz
Service Centre. To
w- starting or towing away Overview of
the permit tedto wing me thods *
NO
TEDama gefrom auto matic braking If one of
thefo llowing functions is switched
on, theve hicle brakes automatically in cer‐
ta in situations:
R Active Brake Assi st
R Active Dis tance Assi stDISTRONIC
R HOLD function
R Active Parking Assist
To avo id damage totheve hicle, deactivate
th ese sy stems in thefo llowing or similar sit‐
uations: #
During towing #
In a car wash Mercedes-Benz
recommends transporting your
ve hicle in the case of a breakdown, rath er than
to wing it away. Fo
rto wing, use a tow rope or tow bar with bo th
axles on the ground. Do not use tow bar sys‐
te ms.
If yo u notice that theve hicle has lost coolant, do
not ha veitto we daw ay. Ha vetheve hicle trans‐
por ted ins tead.
* NO
TEDama getotheve hicle due to tow‐
ing away incor rectly #
Obser vethe instructions and no tes on
to wing away. Pe
rm itted towing me thods All
vehicles
Bo th axles on
th e ground Ye
s, maximum 50 km at
50 km/h, only forw ards with
th e driver in the cockpit.
Fr ont axle
ra ised Ye
s, maximum 50 km at
50 km/h
Re ar axle
ra ised No320
Breakdown assis tance

Ve
hicles with a trailer hitch: vehicles with a
trailer hitch do not ha veare ar brac ketfo rthe
to wing eye. Fasten theto w bar tothe trailer
hitch. #
Make sure that co ver1 engages in the
bumper when youre mo vetheto wing eye.
* NO
TEDama getotheve hicle due to
incor rect use of theto wing eye When a
towing eye is used toreco ver a vehi‐
cle, theve hicle may be damaged in the proc‐
ess. #
Only use theto wing eyeto to waw ay or
to w start theve hicle. *
NO
TEDama getotheve hicle due to
incor rect use of theto wing eye or trailer
hitch When a
towing eye or trailer hitch is used to
re co ver a vehicle, theve hicle may be dam‐
aged in the process. #
Do not use theto wing eye or trailer
hitch to towtheve hicle during reco very. To
w- starting theve hicle #
Ifth e drive sy stem does not start, ha vethe
ve hicle transpor tedto aqu alified specialist
wo rkshop, e.g. a Mercedes-Benz Service
Centre. #
The drive sy stem cann otbe star tedby tow-
st arting theve hicle. Do not per form any
attem ptsto to w-start theve hicle. Electrical fuses
Note
s on electrical fuses &
WARNING Risk of accident and inju ry
due to ov erloaded lines
If yo u manipulate or bridge a faulty fuse or if
yo ure place it with a fuse with a higher
amperage, the electric line could be overloa‐
ded.
This could result in a fire. #
Alw aysre place faulty fuses with speci‐
fi ed new fuses conta iningthe cor rect
amperage. *
NO
TEDama gedue toincor rect fuses Electrical components or sy
stems may be
damaged byincor rect fuses, or their func‐
tionality may be significant lyimpaired. #
Only use fuses that ha vebeen appr oved
by Mercedes-Benz and which ha vethe
cor rect fuse rating. Blown fuses mu
stbe replaced with fuses of the
same rating, which you can recognise bythe col‐
our and the label. The fuse ratings and fu rther
information tobe obser ved can be found in the
fuse assignment diagram.
Fu se assignment diag ram: onthe fuse box in
th e load compartment (/ page 327).
* NO
TEDama geor malfunctions caused
by moisture Moisture may cause dama
getothe electrical
sy stem or cause it tomalfunction. 324
Breakdown assi stance

#
Remo veany existing moisture from the fuse
box using a dry clo th.#
Loosen scr ews3 and remo vefuse box lid
4 upwards.
Closing #
Che ckwhe ther the seal is positioned cor‐
re ctly in lid 4. #
Insert lid 4into the brac ket at there ar of
th e fuse box. #
Fold down lid 4ofthe fuse box and tighten
scr ews3. #
Fold down co ver1. #
Turn retaining clips 2on co ver1 aqu ar‐
te r-turn clo ckwise. #
Close the bonn et. Opening and closing
the fuse box in the
cockpit Re
quirements:
R Obser vethe no tes on electrical fuses
(/ page 324).
The fuse box is on the driver's side on the side of
th e cockpit under a co ver. #
Con tact a Mercedes-Benz Service Centre for
fur ther information. Opening and closing
the fuse box in the front
passenger foot we ll Obser
vethe no tes on electrical fuses
(/ page 324). #
Toopen: open co ver1 inthe direction of
th e ar row and remo veit. #
Toclose: reinse rtco ver1. 326
Breakdown assi stance

#
Only fit snow chains tothere ar wheels
of 4MATIC vehicles. Obser
vethefo llowing no tes when using snow
ch ains:
R Snow ch ains are on ly permissible for cer tain
wheel/tyre combinations. You can obtain
information about this from a Mercedes-Benz
Service Cent re.
R For saf etyre asons, on lyuse sn ow chainsthat
ha ve been specifically appr ovedfo ryo ur
ve hicle byMercedes-Benz, or snow chains
with the same quality standard.
R If sn ow ch ains are fitted, the maximum per‐
missible speed is 50 km/h.
R Vehicles with Active Park ing Assis t:do
not use Active Parking Assist when snow
ch ains are fitted.
% You can permanently limit the maximum
ve hicle speed for driving with winter tyres
(/ page 199). %
You can deactivate ESP ®
to pull away
( / page 192). This all owsth e wheels to
spin, achieving an increased driving forc e. Ty
re pressure Note
s on tyre pressure &
WARNING Risk of accident due toinsuf‐
fi cient or excessive tyre pressure
Ty res with either too low or too high a pres‐
sure present thefo llowing hazards:
R the tyres could bur st
R the tyres could wearexcessively and/or
une venly
R the driving characteristics as well as
st eering and braking characteristics may
be se verely impaired #
Obse rveth ere commended tyre pres‐
su res and check the tyre pressures of
all tyres including the spare wheel:
R monthly R
if altering the load on theve hicle
R prior tolong journe ys
R ifth e operating conditions change, for
ex ample when driving off- road #
Adjust the tyre pressure where neces‐
sar y. Ty
re pressure which is too high or too low can:
R Shor tenth e service life of the tyres.
R Cause increased tyre damage.
R Adversely af fect driving characteristics and
th us driving saf ety, e.g. due toaquaplaning. &
WARNING Risk of accident due torepea‐
te d pressure drop in the tyres
The wheels, valves or tyres could be dam‐
aged.
To o low a tyre pressure can lead tothe tyres
bur sting. #
Examine the tyres forfo re ign objects. Wheels and tyres
329

If
th e preceding tyre sizes are complemented by
th e+ symbol, the tyre pressure information
fo llowing sho wsalternative tyre pressures.
These tyre pressures may impr oveyour vehicle's
ri de comfort. Energy consum ption may then
increase slightl y.
The load conditions "partially laden" and "fully
laden" are defined in theta ble for dif fere nt num‐
be rs of passengers and amounts of luggage. The
actual number of seats may dif fer from this.
Be sure toalso obse rveth efo llowing fur ther
re lated subjects:
R Notes on tyre pressure (/ page 329)Ty
re pressure moni toring sy stem Fu
nction of the ty repressure moni toring sys‐
tem
The sy stem checks the tyre pressure and the
tyre temp erature of the tyres fitted totheve hicle
by means of a tyre pressu resensor.
The tyre pressure and the tyre temp erature
appear in the on-board computer (/ page 331).If
th ere is a subs tantial pressure loss or if the
tyre temp erature is excessive, you will be
wa rned with display messages (/ page 400) or
th eh warning lamp in the instrument clus ter
( / page 415).
The tyre pressu remonitoring sy stem is only an
aid. It is the driver's responsibility toset the tyre
pressure tothere commended cold tyre pressure
suitable forth e operating situation.
In most cases, the tyre pressure monitoring sys‐
te m will auto maticallyupdate the new refere nce
va lues af teryo u ha vechanged the tyre pressure.
Yo u can, ho wever,also update there fere nce val‐
ues byrestarting the tyre pressure monitoring
sy stem manually (/ page 332).
Sy stem limits
The sy stem may be impaired or may not function
particularly in thefo llowing situations:
R the tyre pressure has been set incor rectly
R sudden pressure loss caused byafo re ign
object penetrating the tyre, forex ample
R there is a malfunction caused byano ther
ra dio signal source Checking
the ty repressure with the tyre
pressure moni toring sy stem
Re quirements:
R The ignition is switched on.
On-board computer: 4 Service 5
Tyres
One of thefo llowing displa ysappears:
R Cur rent tyre pressure and tyre temp erature
of the individual wheels: R
Tyre pressures will be displayed after a few
minutes of driving Wheels and tyres
331