2021 MERCEDES-BENZ EQC SUV engine

Display messages
Possible causes/consequences and M
MSolutions
+ Top up coolant See Own-
er’s Manual *T
he coolant le vel is too lo w.
* NO
TEDama getothe drive sy stem due toinsuf ficient coolant #
Avoid long journe yswith insuf ficient coolant. #
Have the cooling sy stem of the drive sy stem checked at a qualified specialist workshop.
ÿ
Coolant Stop vehicle
Switch engine off *T
he coolant is too hot. #
Stop theve hicle immediately in accordance with the traf fic conditions and switch off the drive sy stem. &
WARNING Risk of inju rydue todrive sy stem overheating
If yo u open the bonn etintheeve nt of an overheated drive sy stem or fire inthe engine compartment, thefo llow‐
ing situations may occur:
R You may come into contact with hot gases.
R You may come into contact with other escaping hot operating fluids. #
Intheeve nt of overheating or a fire inthe engine compartment, keep the bonn etclosed and call thefire
service. #
Allow theove rheated drive sy stem tocool down if the engine must be opened. #
Wait until the drive sy stem has cooled down. #
Make sure that the air supply totheve hicle radiator is not obstructed. Display messages and
warning/indicator lamps 367

Display messages
Possible causes/consequences and M
MSolutions
Û Malfunction *T
he drive sy stem is malfunctioning. A warning tone will also sound. #
Consult a qualified specialist workshop.
*T here is a serious malfunction if the display message and warning tone are repeated at short inter vals. You must
st op theve hicle immediately in accordance with the traf fic conditions because the drive sy stem is automatically
deactivated. #
Stop theve hicle immediately in accordance with the traf fic conditions. #
Switch off the ignition and consult a qualified specialist workshop.
Û
Malfunction Visit workshop *T
he drive sy stem is malfunctioning. #
Consult a qualified specialist workshop.
Without starting engine
again, consult workshop *I
t is not possible torestart the drive sy stem due toa malfunction. #
Do not swit choff the drive sy stem; drive on tothe nearest qualified specialist workshop.
Ý
Reserve level Charge high-
voltage battery *T
hecharge leve l of the high-voltage battery has dropped into there ser verange. #
Charge the high-voltage battery (/ page163). Displ
aymessa ges and warning/indicator lamps 371

Display messages
Possible causes/consequences and M
MSolutions
# 12 V battery See Owner's
Manual *T
he drive sy stem is off and thech arge leve l is too lo w. #
Switch off electrical consumers that are not required. #
Char gethe12 V battery when stationar y.
d
Malfunction *T
he drive sy stem is malfunctioning. The output of your vehicle is restricted. #
Consult a qualified specialist workshop.
d Stop Switch engine off *T
he drive sy stem is malfunctioning. #
Stop theve hicle immediately in accordance with the traf fic conditions and switch off the drive sy stem. Do not
continue driving. #
Do not tow theve hicle, stop towing if necessar y. #
Consult a qualified specialist workshop.
d Malfunction Visit workshop *T
he drive sy stem is malfunctioning. #
Consult a qualified specialist workshop. 372
Displaymessa ges and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
High-voltage battery main-
tenance required urgently.
No start in approx. XXX km
(yellow display message) *A
fault has occur red in the high-voltage batter y.
It is no longer possible tostart the drive sy stem af terth e dis tance displ ayed has been co vered. #
Have the necessary maintenance workon the high-voltage battery car ried out at a qualified specialist work‐
shop.
High-voltage battery main-
tenance required urgently.
No start in approx. XXX
km(red display message) *A
fault has occur red in the high-voltage batter y.
It is no longer possible tostart the drive sy stem af terth e dis tance displ ayed has been co vered. #
Have the necessary maintenance workon the high-voltage battery car ried out immediately at a qualified spe‐
cialist workshop.
High-voltage battery main-
tenance required urgently.
Without engine restart, con-
sult workshop *A
fault has occur red in the high-voltage batter y.
It is no longer possible torestart the drive sy stem once it has been switched off. #
Do not switch off the drive sy stem; drive on tothe nearest qualified specialist workshop. Display messages and
warning/indicator lamps 373

Ve
hicle Display messages
Possible causes/consequences and M
MSolutions
d Vehicle is operational
Switch off ignition before
exiting *Y
ou are leaving theve hicle in a ready-to-drive state. #
When you lea vetheve hicle, switch off the ignition, secure theve hicle against rolling away and take theke y with
yo u. #
Ifyo u do not lea vetheve hicle, switch off the electrical consumers, e.g. the seat heating. Otherwise, the12 ‑V
battery may discharge and starting the engine may be possible only with the help of a second battery (jump
st art).
ï
Operation only possible in
transmission position P *
The ball neck will not swivel because transmission position h,kor neut rali is selec ted. #
Depress the brake pedal. #
Enga gepark position j.
ï
Trailer coupling in motion *T
he ball neck is retracting/extending.
Do not attem pttospeed up, slow down or initiate the swivel mo vement using your hand, foot or other aids. During
th e swivel mo vement, do not couple a trailer.
When the ball neck has reached an operational position, the display message will disappear. 374
Displaymessa ges and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions #
Consult a qualified specialist workshop. C
*A
t least one door is open. #
Close all doors.
? *T
he bonnet is open. &
WARNING Risk of accident due todriving with the bonn etunlo cked
The bonn etmay open and block your vie w. #
Neverre lease the bonn etwhen driving. #
Before every trip, ensure that the engine bonn etis loc ked. #
Stop theve hicle immediately in accordance with the traf fic conditions. #
Close the bonn et.
A *T
hetailgate is open. #
Close theta ilgate. Display messages and
warning/indicator lamps 377

Display messages
Possible causes/consequences and M
MSolutions #
Select transmission position h,kor neutral i.
To shift out of P or N,
depress brake and start
engine *
Yo u ha veattem ptedto shift the transmission out of park position jor neutral iand into ano ther transmission
position. #
Depress the brake pedal. #
Start the drive sy stem. #
Change the transmission position.
Apply brake to select D or R *
You ha veattem ptedto select transmission position hork. #
Depress the brake pedal. #
Select transmission position hork.
Apply brake to select R *
You ha veattem ptedto select transmission position k. #
Depress the brake pedal. #
Select transmission position k.
Risk of vehicle rolling
Driver door open and trans-
mission not in P *
The driver's door is not fully closed and transmission position h,kor neutral iis selected.
The vehicle may rollaw ay. #
Select pa rkposition jwhen switching off theve hicle.
N permanently active Risk
of vehicle rolling *
While theve hicle is rolling or while you are driving, neutral ihas been en gage d. #
Tostop, depress the brake pedal. Display messages and
warning/indicator lamps 37 9

Seats suitable
for i‑Size child
re stra int sy stems..................................... 57
Seats suitable for ISOFIX child
re stra int sy stems..................................... 56
Securing on the co-driver seat................65
Secu ring on there ar seat........................ 63
To pTe ther............................................... 60
Children Avoiding dangers in theve hicle............... 50
Basic instructions.................................... 49
Chock Storage location.................................... 336
Chock see Chock
City lighting................................................ 127
Cleaning see Care
Climate control Activating/deactivating the A/C
function (MBUX multimedia sy stem)..... 14 0
Ac tivating/deactivating the synchro‐
nisation function (MBUX multimedia
sy stem).................................................. 141
Air-reci rculation mode.......................... .141 Au
tomatic control.................................. 14 0
Calling up the air conditioning menu..... 14 0
Climate style function............................1 40
Demisting the windscreen..................... 13 9
Demi sting windo ws................................ 141
Fr ont air vents....................................... 14 6
Immedia tepre-entry climate control.....1 45
Inserting/removing theflacon (fra‐
gr ance sy stem)...................................... 14 2
Ionisation............................................... 141
No te...................................................... 13 9
Pre-ent ryclimate control at depar‐
ture time................................................ 14 4
Pre-ent ryclimate control using the
ke y........................................................ .143
Re ar air vents........................................ 14 6
Re ar operating unit................................ 13 9
Setting (MBUX multimedia sy stem)....... 14 0
Setting the air distribution..................... 13 9
Setting the air flow ................................. 13 9
Setting the climate style........................ 141
Setting the fragrance sy stem.................1 42
Setting thete mp eratur e........................ 13 9
Switching on/of f................................... 14 0
Switching there ar wind owheater
on/off...................................................1 39THERMATIC control pane
l...................... 13 9
THERMOTRONIC contro l panel..............139
Ve ntilating theve hicle (con venience
opening)................................................. .85
Climate style
Fu nction................................................ 14 0
Setting................................................... 141
Clo thes hook .............................................. 11 5
Cockpit Overview................................................... 6
Cof fee cup symbol
see ATTENTION ASSIST
Collision de tection (pa rked vehicle)
Information............................................ 186
Combination switch .................................. 124
Compu ter
see On-board computer
Con venience closing ................................... 85
Con venience opening ..................................85
Coolant (engine) Check le vel............................................ 302
No tes....................................................3 49422
Index