2021 MERCEDES-BENZ EQC SUV automatic transmission

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Select Yes.
Re leva nt identi fication da tais transmitted
automaticall y.
More information on Mercedes me: https://
www.mercedes.me
Tr ansfer red data during a Mercedes me call
When you make a service call via Mercedes me,
data is transmitted. This enables targeted advice
and a smoo thservice.
The following requ irements must be fulfilled for
th e transfer of the data:
R The ignition is switched on.
R The requ ired data transfer tech nology is sup‐
po rted bythe mobile phone network pro‐
vider.
R The quality of the mobile connection is suf fi‐
cient.
Multi-s tage trans fer depends on thefo llowing
fa ctors:
R Reason forth e initiation of the call
R The available mobile phone transmission
te ch nology. R
The acti vated Mercedes me connect serv‐
ices.
R The service selected in thevo ice control sys‐
te m.
% A prom ptfor consent tothe data transmis‐
sion only occurs if the cor responding
Mercedes me connect service is not activa‐
te d.
Data transfer if Mercedes me connect serv‐
ices are not activated
If no Mercedes me connect services are activa‐
te d and the data pr otection prom pthas been
confirmed thefo llowing data is transmitted:
R Vehicle identification number
R Time of the call
R Reason forth e initiation of the call
R Confirmation of the data pr otection prom pt
R Country indicator of theve hicle
R Set language forth e multimedia sy stem
R Telephone number of the communication
platform ins talled in theve hicle If a call is made
for a service appointment via
th e service reminder, thefo llowing data is also
transmitte d:
R Cur rent milea geand main tenance da ta
If a call is made af ter auto matic accident or
breakdown de tection using the multimedia sys‐
te m, thefo llowing data is also transmitted:
R Cur rent milea geand main tenance da ta
R Cur rent vehicle location
If Ac cident and Breakdown Management is
called via thevo ice control sy stem and no
service has been activated, but the data pr otec‐
tion query has been confi rmed, thefo llowing
data can also be called up from theve hicle by
th e Mercedes-Benz Cus tomer Centre:
R Curr entvehicle location
If th e data pr otection prom pthas been rejected,
th efo llowing data is transmitte dto enable targe‐
te d advice and an ef ficient service:
R Reason forth e initiation of the call
R Rejection of the data pr otection prom pt
R Country indicator of theve hicle 282
MBUX multimedia sy stem

*
NO
TEDama gedue toincor rect connec‐
tion of theto w bar #
Onlyconnect theto w rope or tow bar to
th eto wing eyes. #
Deactivate the automatic locking mechanism
(/ page 76). #
Do not activate the HOLD function. #
Deactivate tow- aw ay protection
(/ page 91). #
Deactivate Active Brake Assi st (/ page 213). #
Shift the transmission toi . #
Release the electric parking brake. #
Remain in the cockpit during towing and
obser vethe display messages. #
Do not switch off the ignition while towing. #
Do not open the driver's door or front
passenger door; the transmission will other‐
wise automatically shift toj . &
WARNING Risk of accident due tolimi‐
te d saf ety-re lated functions during the
to wing process
Saf ety-re lated functions are limited or no lon‐
ge rav ailable in thefo llowing situations:
R the ignition is switched off.
R the brake sy stem or po werst eering sys‐
te m is malfunctioning.
R the energy supply or the on-board electri‐
cal sy stem is malfunctioning. #
In such cases, do not tow theve hicle. #
Transport theve hicle (/ page 322).
* NO
TEDama getothe drive sy stem The
vehicle may not be towe d in thefo llow‐
ing situations:
R the ignition is switched off.
R the brake sy stem or po werst eering sys‐
te m is malfunctioning. R
the energy supply or the on-board electri‐
cal sy stem is malfunctioning. #
In such cases, do not tow theve hicle. #
Transport theve hicle (/ page 322).
* NO
TEDama gedue toexcessive tracti ve
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slowly and smoo thly. Loading the
vehicle for transport #
Obser vethe no tes on towing away
( / page 320). #
Connect theto w bar totheto wing eye in
order toload theve hicle. #
Shift the transmission toposition i. 322
Breakdown assis tance

Display messages
Possible causes/consequences and M
MSolutions #
Shift the transmission topark position jwhile theve hicle is stationar y. #
Tocontinue driving, select transmission position hork.
Without changing gear,
consult workshop *T
he transmission is malfunctioning. It is no longer possible tochange the transmission position. #
If transmission position his selected, consult a qualified specialist workshop and do not change the transmis‐
sion position. #
For all other transmission positions, park theve hicle safely. #
Consult a qualified specialist workshop.
Reversing not poss. Con-
sult workshop *
The transmission is malfunctioning. It is not possible toselect transmission position k. #
Consult a qualified specialist workshop.
Transmission Malfunction
Stop *
The transmission is malfunctioning. The transmission shifts toneutral iautomatically. #
Stop theve hicle immediately in accordance with the traf fic conditions. #
Depress the brake pedal. #
Enga gepark position j. #
Consult a qualified specialist workshop. 380
Display messages and warning/indicator lamps

Anticipatory occupant pr
otection
see PRE- SAFE®
(anticipatory occu‐
pant pr otection)
see PRE-SAFE ®
PLUS (anticipatory
occupant pr otection plus)
Apple CarPlay ®
see Smartphone integration
Assistance sy stems
see Driving saf ety sy stem
ASS YST PLUS
Battery disconnection pe riods.............. 300
Displaying the service due dat e............ 299
Fu nction/no tes..................................... 299
Re gular maintenance work.................... 299
Special service requ irements................ 299
ATA (anti-theft ala rmsystem)
Deactivating the alarm............................ 90
Fu nction.................................................. 90
Fu nction of interior pr otection................. 91
Priming/deactivating interior pr otec‐
tion..........................................................92
Priming/deactivating tow- aw ay pro‐
te ction..................................................... 91
To w- aw ay protection function.................. 90 AT
TENTION ASSI ST
Fu nction................................................ 19 5
Setting................................................... 19 6
Sy stem limitations................................. 19 5
At tention assistant
see ATTENTION ASSIST
Au thorised workshop
see Qualified specialist workshop
Au tomatic distance control
see Active Dis tance Assi stDISTRONIC
Au tomatic driving lights........................... 124
Au tomatic front passen ger front air‐
bag deacti vation sy stem
see Automatic front passenger front
airbag shutoff
Au tomatic front passen ger front air‐
bag shu toff
Fu nction of the automatic front
passenger front airbag deactivation
sy stem..................................................... 43
PA SSENGER AIR BAG indicator lamp....... 45
Au tomatic mir rorfo lding function
Ac tivating/deactivating......................... 13 8Au
tomatic transmission
Engaging neutral.................................... 16 2
Axle load Perm issible............................................ 346
Tr ailer operatio n.................................... 354 B
Bag hook..................................................... 11 4
Ball ne ck
Extending/r etra cting............................ .239
Extending/r etra cting (MBUX multi‐
media sy stem)....................................... 241
BA S (Brake Assist Sy stem) ...................... .189
Battery see Battery (vehicle)
see High-voltage battery
Battery (high-voltage on-board electri‐
cal sy stem)
see High-voltage battery
Battery (k ey)
Re placing.................................................72
Battery (vehicle) Charging................................................ 320 Index
419