2021 MERCEDES-BENZ EQB SUV transmission

R
Am essa gewitha cciden tdataist ransmit ted
to thee mer gency call centre.
The SOS button in theo verhead control panel
0ashes until thee mer gency call is /nished.
If no connectio ncanbe made tothep ublic emer-
ge ncy services, acorresponding message
appear sinthe displa y. #
Dial thee mer gency number 112 or an app ro-
priat elocal emer gency call number on your
mobile phone.
If an emer gency call ha sbeeninitia ted:
R Remain in thev ehicleift heroad and tra1c
conditions permit youtodosou ntilavoice
connectio nisestablished wit hthe emer gency
call centre.
R Ontheb asis of thec all, thee mer gency call
centr edecides wh ether it is necessar ytocall
re scue teams and/or thep olice tothea cci-
dent site. R
If no vehicle occupan tanswers, an ambulance
is sent tothev ehiclei mmediatel y. T
T
r
rigg
igg er
ering am anual emerg
ing am anual emerg ency call
ency call #
T Tou se t
ou se t he SOS butt he SOS butt on in t
on in theov
he overerhead con-
head con-
tr
tr ol panel:
ol panel: presstheS OS button at least one
second long (/ page278). #
T
T ou se v
ou se v oice contr
oice contr ol:
ol:use theL INGU ATRO NIC
vo ice commands .
The emer gency call ha sbeenm ade:
R Avoice connectio nisestablished wit han
emer gency call centre.
R Remain in thev ehicleift heroad and tra1c
conditions permit youtodosou ntilavoice
connectio nisestablished wit hthe emer gency
call centre.
R Ontheb asis of thec all, thee mer gency call
centr edecides wh ether it is necessar ytocall re
scue teams and thep olice tothea ccident
site.
R Am essag ewitha ccident dat aistransmitted
to thee mer gency call centre.
If no connectio ncanbe made tothep ublic emer-
ge ncy services, acorresponding message
appear sinthe medi adispla y. #
Dial the1 12 emer gency number or thea ppro-
priat elocal emer gency call number on your
mobile phone. Emerg
Emerg
ency call syst
ency call syst em dat
em datatr
atransmission
ansmission Fo
rb otht he Mercedes-Benz emer gency call sys-
te masw ell asthe1 12 emer gency call system (EU
eCall) dat aistrans ferred totheM ercedes-Benz
emer gency call centr eorthe public emer gency
service scallc entre.
Depending on thee mer gency call system
(/ page287) activated di.eren tdataist ransmit-
te dtot he appropriat eemer gency call centre. 290
290
MBUX multimedia system

#
In suc hcases, transpo rtthev ehicle
(/ page327).
* N
NOOTE
TE Damag edueto to wing away at
ex cessivel yhigh speeds or overlong dis-
ta nces The driv
etra in could be damaged when towing
at excessivel yhigh speeds or overlong distan-
ces. #
Atow ing speed of 50 km/h mus tnotbe
ex ceeded. #
Atow ing dis tance of 50 km must no tbe
ex ceeded. &
W
WARNING
ARNING Risk of acciden twhen towing a
ve hicle whic histoo heavy
If th ev ehicletobet ow-star tedort owedaway
is heavier than thep ermissible gross mass of
yo ur vehicle, thef ollowing situation scan
occur:
R thet ow ing eyem aybecome de tach ed. R
thev ehicle/traile rcombination may
swer veorove rturn. #
Befor etow -starting or towing away,
ch eckift hevehicle tobe tow- star tedor
to we da waye xceeds thep ermissible
gr oss mass. If
av ehiclem ustbet ow-star tedort owed awa y,its
permissible gross mass must no texceed thep er-
missible gross mass of thet ow ing vehicle. #
Informatio nonthe permissible gross mass of
th ev ehiclec an befound on thev ehiclei denti-
/cation plat e(/pag e350).
T
T o
o wing awa
wing awayt
ythe v
he v ehicle
ehicle #
Fitt he towing eye( / pag e328). #
Fasten thet ow ing device.
* N
NOOTE
TE Damag eduetoincor rect connec-
tion of thet ow bar #
Onlyconnect thet ow rope or towb arto
th et ow ing eyes. #
Deactivat ethe automatic locking mechanism
(/ page85). #
Do no tactivat ethe HOLD function. #
Deactivat etow -awa yp rotection
(/ page101). #
Deactivat eActiv eBrake Assist (/ page220). #
ShiT thet ransmission toposition i. #
Release thee lectric parking brake. #
Remain in thec ockpit during towing and
obser vethed ispla ymessages. #
Do no tswitc ho.t hevehicle while it is being
to we d. #
Do no topen thed rive r's door or front
passenger door ;the transmission will other-
wise automaticall yshiT toj . 326
326
Breakdown assistance

&
W
W ARNI NG
ARNI NGRisk of accident due tolimited
saf ety-re lated functions during thet ow ing
process
Saf ety-re lated functions ar elimited or no lon-
ge ra vailabl eint hefollowing situations:
R thev ehicleiss witched o..
R theb rake system or po wersteering system
is malfunctioning.
R thee nergy suppl yorthe on-boar delectri-
cal system is malfunctioning. #
In suc hcases,don ottowt he vehicle. #
Transpo rtthev ehicle( /page327).
* N
NOOTE
TE Damag etothe driv esystemd ueto
incor rect towing The
vehicle ma ynotbe towe dint hefollowing
situations:
R thev ehicleiss witched o..
R theb rake system or po wersteering system
is malfunctioning. R
thee nergy suppl yorthe on-boar delectri-
cal system is malfunctioning. #
In suc hcases,don ottowt he vehicle. *
N
NOOTE
TE Damag eduetoexcessiv etractive
po wer If
yo up ullawa ysharpl y,thet ractiv epower
ma ybet oo high and thev ehicles coul dbe
damaged. #
Pullawa ys lowly and smoo thly. Loading t
Loading t
he v
he vehicle f
ehicle f or tr
or transport
anspo rt #
Obser vethen otes on towing away
( / pag e324). #
Connect thet ow ing device tothet ow ing eye
in order toload thev ehicle. #
ShiT thet ransmission toposition i.
% The transmission ma ybelockedinp osition
j inthee vent of damag etothe electrics. To
shiT toi ,provide theo n-boar delectrical
system wit hpowe r(/ pag e324). #
Load thev ehicleo ntot he transpor ter. #
ShiT thet ransmission toposition j. #
Use thee lectric parking brak etosecurethe
ve hicle agains trolling away. #
Onlysecur ethe vehicle bythew heels.
V
V ehicles wit
ehicles wit hadap
ha dap tiv
tived am
ed amping adjus
ping adjustment tment &
W
WARNING
ARNING Risk of an accident when trans-
porting vehicles wit hadaptiv edamping
adjustment
When transpo rting vehicles with adaptive
dampin gadjustment, thev ehicle/traile rcom-
bination ma ybegin torock and star ttoskid. #
Load thev ehiclec orrectl yo ntot he
transpor ter. #
Secur ethe vehicle on all four wheels
wit hs uitable tensioning straps. #
Do no texceed them aximum permissible
speed of 60 km/h when transporting. Breakdown assistance
327
327

1
Rear roof area
On vehicles wit hapanoramic sliding sunroof ,/t-
ting an aerial is no tpermitted.
Use Tech nica lSpeci/cation ISO/T S2160 9(Road
Ve hicles –"EMC sfor installation of aTermar ket
ra dio frequency transmittin gequipment") when
re tro/tting two- wayradios. Compl ywitht he legal
re qu irements ford etachable parts. If
yo ur vehicle has /ttings fort wo -way radio equip-
ment, use thep owe rsuppl yand aerial connectors
pr ov ided in thep re-ins tallation. Obser vethem an-
ufacturer's supplements when /tting.
T
T w
w o-wa
o-wa yr
yradio tr
adio tr ansmission output
ansmission output
The maximum transmission output (PEAK) at the
base of thea erial must no texceed thev alues in
th ef ollowing table.
Fr
Fr eq
eq uency band and maximum tr
uency band and maximum tr ansmission out-
ansmission out-
put
put F
F
r
req
eq uency band
uency band Maximum tr
Maximum transmis-
ansmis-
sion output
sion output
2mf requ ency band
144-174 MHz 50 W
Te rrestrial Trunked
Ra dio (TETRA)
380 -460 MHz 10 W
70 cm frequency band
430 -470 MHz 35 W F F
r
req
eq uency band
uency band Maximum tr
Maximum transmis-
ansmis-
sion output
sion output
Tw o-w ayradio
2G 2W
Tw o-w ayradio
3G/4G/5G 0.5 W The
following devices can be used in thev ehicle
without restrictions:
R two- wayradios wit hamaximum transmission
output of up to100 mW
R two-w ayradios wit htransmitter frequencies in
th e3 80 -420 MHz frequency band and a
maximum transmission output of up to2W
(TETRA)
R mobile phones (2G/3G/4G/5G)
Ther eareno restriction swhenp ositioni ngthe
aerial on theo utside of thev ehiclef orthef ollo w-
ing frequency bands:
R TETRA
R 2G/3G/4G/5G Te
ch nica ldata
349
349

Displa
Displa
ymessag
ym essag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
*T he high- voltag ebatter yisn otcharge ds u1cient ly.
Driv esystemp owe routput is reduced. The yello wr educed po weroutput warning lamp _is lit. #
Driv eonc arefully. #
Char getheh igh-voltag ebatter yimmediatel y.
*I fthe driv esystemp owe routput is still reduced, ther eisaf ault in thed rive system. #
Driv eonc arefully. #
Consult aquali/ed specialist workshop.
Û
Stop immediately Drive will
be deactivated Charge
high-volt. battery *T
hecharge leve loft he high-voltag ebatter yissol owthat it is no lon gerp ossible todriv ethe vehicle. The driv esystem
can no lon gerber estarted.
When thed rive system is restar ted, them essage Stop immediately Drive willbed eactivated Charge high-volt. bat-
tery will appear again. #
Stop thev ehiclei mmediatel yinaccordance wit hthe tra1c conditions. #
Char getheh igh-voltag ebatter y(/ pag e171).
Please wait. Battery has
not yet reached operating
temperature. Engine can-
not start. *O
perational readiness is es tablished õandthet ransmission position jis engaged.
The high-voltag ebatter yisw armed up totheo perating temp erature. This process can take afew minutes and ma ybe
prolonged if defrosting of thew indscreen ¬is activated.
The heating process ends when transmission position his engaged. Ho wever,w hen driving, theo utput is signi/cantly
limited until theh igh-voltag ebatter yhasreached its operatin gtemperature. 372 372
Displa
ymessages and warning/indicator lamps

T
T
r
ransmission
ansmission Displa
Displa
ymessag
ym essag es P
es Possibl ecauses/conseq
ossibl ecauses/conseq uences and
uences andM
MSolutions
Solutions
Only select Park (P )when
vehicl eisstationary *I
tisp ossibl etoselect thep arkp osition jonlyift hevehicle is stationar y. #
Depress theb rake pedal tostop. #
ShiT thet ransmission topar kposition jwhen thev ehicleiss tationar y.
Apply brake to deselect
Park (P )posit ion *Y
ou ha veattem pted toshiT thet ransmission out of par kposition jand int oanother transmission position. #
Depress theb rake pedal. #
Select transmission position h,kor neutral i.
To shift out of PorN,
depress brake and start
engine *Y
ou ha veattem pted toshiT thet ransmission out of par kposition jor neutral iand int oanother transmission posi-
tion. #
Depress theb rake pedal. #
Startt he vehicle. #
Chang ethe transmission position.
Appl ybrake to select DorR
*You ha veattem pted toselect transmission position hork. #
Depress theb rake pedal. #
Select transmission position hork.
Apply brake to select R *You ha veattem pted toselect transmission position k. #
Depress theb rake pedal. 380 380
Displa
ymessages and warning/indicator lamps

Displa
Displa
ymessag
ym essag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions #
Select transmission position k.
Riskofv ehicle rolling
Driver door open and trans-
missio nnot in P *T
he driver's door is no tfully closed and transmission position h,kor neutral iis selected.
The vehicle ma yroll awa y. #
Select pa rkposition jwhen switching o. thev ehicle.
Np ermanently active Risk
of vehicl erolling *W
hilethev ehicleisr olling or while youa redriving, neutral ihas been engaged. #
Depress theb rake pedal tostop. #
ShiT thet ransmission topar kposition jwhen thev ehicleiss tationar y. #
Tocontinu edriving ,select transmissio nposition hork.
Withou tchanging gear,
consult workshop *T
he transmission is malfunctioning .Itisnolongerp ossible tochang ethe transmission position. #
If transmission position his selected, consult aquali/ed specialist workshop and do no tchang ethe transmission
position. #
Fora llot her transmission positions, par kthe vehicle safel y. #
Consult aquali/ed specialist workshop.
Reversing not poss. Con-
sult workshop *T
he transmission is malfunctioning .Itisnotpossibl etoselect transmission position k. #
Consult aquali/ed specialis tworks hop.
Transmission Malfunction
Stop *T
he transmission is malfunctioning .The transmission shiTs toneutral iautomaticall y. #
Stop thev ehiclei mmediatel yinaccordance wit hthe tra1c conditions. Displa
ymessages and warning/indicator lamps
381 381

Risk of
vehicle rolling Driver door
open and transmission no tinP.............. 381
Speed limit (winter tyres) XXX km/h .......390
Speed Limit Assist cur rentl yu navaila-
ble See Owner's Manual.. ...................... 390
Speed Limit Assist inoperative.. .............. 390
To shiT out of PorN,depress brake
and star tengine.................................... .380
To switc ho.t he engine, press the
St art/ Stop button foratl east 3sec-
onds or 3times... ................................... 368
Tr a1c Sign Assis tcurrentl yu navaila-
ble See Owner's Manual.. ...................... 392
Tr a1c Sign Assis tinoperative................. 392
Tr ansmission Malfunction Stop............... 381
Ty re press. monitor cur rentl yu navaila-
ble......................................................... 403
Ty re press. monitor inoperative .............. 404
Ty re press. monitor inoperativ eNo
wheel sensors ........................................ 404 Ty
re(s) ove rheated .................................. 406
Ve hicle no tcurrentl yb eing charged
Charging station fault............................. 370
Wi per malfunctioning .............................379
Wi thout changing gear,c onsult work-
shop ...................................................... 381
Wi thout starting engin eagain, consult
wo rkshop ............................................... 374
Dist
Dist ance contr
ance contr ol
ol
see ActiveD istance Assist DISTRONIC
DIS
DIS TR
TRONIC
ONIC
see ActiveD istance Assist DISTRONIC
Door
Door Additional door loc k................................. 82
Chil dsafet yl oc k( rear door )..................... 76
Locking/unlocking (emer gency key)........ .86
Openin g(from inside)............................... 83
Unlocking (from inside)............................ 83
Door contr
Door contr ol panel
ol panel........................................ .16
Dra
Dra wbar
wbar
see Tow- bar system
Dr
Dr iv
iveA wa
eA wayA ssist
yA ssist........................................ .243 Dr
Dr
iv
ivep osition
ep osition
Engaging................................................ 171
Dr
Dr iv
ivepr
epr ogr
ogram display
am display .................................. 168
Dr
Dr iv
ivepr
epr ogr
ograms
ams
see DYNAMI CSELECT
Dr
Dr iv
ives yst
es ystem
em
Manua lswitch-o................................... .157
St artin g(emer gency ope ration mode ).... 160
Dr
Dr iv
iver's seat
er's seat
see Seat
Dr
Dr iving abr
iving abroad oad
Light adjustment (lo wbeam ).................. 139
Dr
Dr iving safe
iving safe ty syst
ty system
em
ABS (Anti-loc kBraking System).............. 198
Ac tiveB rake Assist................................. 216
Ad aptiv ebrake lights.............................. 202
BAS (Brak eAssist System).................... .198
Cameras................................................1 96
EBD (Electronic Brak eforce Distribu-
tion)...................................................... .200
ESP ®
Crosswind Assist.......................... 199
Overview................................................ 197
Ra dar and ultrasonic sensor s................. 196
Re sponsibility......................................... 196 Index
429 429