2021 MERCEDES-BENZ EQA SUV lock

U
U
nloc
nloc king t
king t he t
he tailg
ailg at
ate wit
e wit h t
h the eme rg
he emerg encykey
ency key R R
eq eq uir
uir ements:
ements:
R The rear seat backrest has been folded
fo rw ard.
R The load compartment co ver has been
re mo ved. #
Remo vethe emer gency key (/ page 81). #
Inse rtemer gency key2 into opening 1in
th e trim and push it in.
The tailgate will be unloc ked. Side windo
ws
Side windo ws Opening and closing t
Opening and closing t
he side windows
he side wind ows &
W
WARNI NG
ARNI NGRisk of becoming trapped when
opening a side wind ow
When you open a side windo w,parts of the
body could be dr awn in or become trapped
between the side window and window frame. #
When opening, make sure that nobody is
to uching the side windo w. #
If someone is trapped, release the but-
to n immedia tely or pull it in order to
close the side window again. &
W
WARNING
ARNING Risk of becoming trapped when
closing a side window
When closing a side windo w,body parts could
be trapped in the closing area in the process. #
When closing, make sure that no body
parts are in the closing area. #
If someone is trapped, release the but-
to n immedia tely or press the button in
order toreopen the side windo w. &
W
WARNI NG
ARNI NGRisk of becoming trapped when
ch ildren operate the side windo ws
Children could become trapped if they operate
th e side windo ws,particular lywhen unat ten-
ded. #
Activate thech ild saf ety lock forth ere ar
side wind ows. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. #
Never lea vechildren unattended in the
ve hicle. R
R
eq
eq uir
uir ements:
ements:
R The po wer supply or theve hicle has been
switched on. 92
92
Opening and closing

#
During opening and closing, make sure
th at no body parts are in thera nge of
mo vement. #
Release the button immediately if some-
body becomes trapped.
or #
Brie0y press the button in any direction
during automatic operation.
The opening or closing process will be
stopped. &
W WARNING
ARNING Risk of entrapment if the slid-
ing sunroof is operated bychildren
Children operating the sliding sunroof could
get caught in the moving parts, particular lyif
unattended. #
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. &
W
WARNING
ARNING Risk of becoming trapped when
th ero ller sunblind is being opened and
closed
Body parts may become trapped between the
ro ller sunblind and frame or sliding roof. #
When opening or closing, make sure that
no body parts are in thero ller sunblind's
ra nge of mo vement. #
Release the button immediately if some-
body becomes trapped.
or #
Brie0y press the button in any direction
during automatic operation.
The opening or closing process will be
stopped. *
N NOOTE
TE Malfunction due tosnow and ice Sn
ow and ice may cause the sliding sunroof to
malfunction. #
Open the sliding sunroof only if it is free
of snow and ice. *
N
NOOTE
TE Damage caused byprotru ding
objects Objects
that pr otru de from the sliding sunroof
may damage the seals. #
Do not allow anything toprotru de from
th e sliding sunroof. *
N
NOOTE
TE Damage tothe panorama sliding
sunroof due tonon-appro vedro of luggage
ra cks The panorama sliding sunroof may be dam-
aged
bythero of luggage rack ifyo u attem ptto
open it when using a roof luggage rack not
te sted and appro vedfo r Mercedes-Benz. #
When a roof luggage rack is /t ted, open
th e panorama sliding sunroof only if this
has been tested and appro vedfor
Mercedes-Benz.
The pano rama sliding sunroof may be raised
to allow ventilation of theve hicle interior. 96 96
Opening and closing

R
when tow- awa y protection is triggered
(/ page 100)
The ATA system is primed automatically aTer
appr oximately ten seconds in thefo llowing situa-
tions:
R aTer locking theve hicle with thekey
R aTer locking theve hicle using KEYLESS-GO Indicator lamp
10ashes when theATA system is
primed.
The ATA system is deacti vated automatically in the
fo llowing situations:
R aTer unlocking theve hicle with thekey
R aTer unlocking theve hicle using KEYLESS-GO
R aTer pressing the start/s top button with the
ke y in the st owage compartment
(/ page 151)
% When the Mercedes‑Benz emer gency call sys-
te m is active and the alarm st ays on for more
th an 30 seconds, a message is automatically
sent tothe Customer Assistance Centre
(/ page 287).
Deactiv Deactiv ating t
ating theATA
he ATA #
Press theÜ, ßorp button on the
key.
or #
Press the start/s top button with theke y in the
st ow age compartment (/ page 151) Deactiv
Deactiv
ating t
ating the alar
he alar m using KEYLESS-GO
m using KEYLESS-GO #
Grasp the outside door handle with thekey
outside theve hicle. F
F
unction of tow
unction of tow-awa
-a wa y pr ot
y pr otection
ection An audible and visual alarm is triggered if an alter-
ation
toyour vehicle's angle of inclination is
de tected while tow- awa y protection is primed.
To w- awa y protection is automatically primed aTer
appr oximately 60 seconds:
R aTer locking theve hicle with thekey
R aTer locking theve hicle using KEYLESS-GO
To w- awa y protection is only primed when thefo l-
lowing components are closed:
R doors
R tailgate
To w- awa y protection is automatically deactivated:
R aTer pressing theÜ orp button on the
key 100 100
Opening and closing

R
aTer pressing the start/s top button with the
ke y in the st owage compartment
(/ page 151)
R aTer unlocking theve hicle using KEYLESS-GO
R when using HANDS-FREE ACCESS
Information on collision de tection on a par ked
ve hicle (/ page 187). Pr
Pr
iming/deactiv
iming/deactiv atingtow
ating tow-awa
-a wa y pr ot
y pr otection
ection Multimedia system:
4 © 5
Settings 5
Quick access #
Prime or deactivate Tow-away protection.
To w- awa y protection is primed again in thefo llo w-
ing cases:
R The vehicle is unloc ked again.
R A door is opened.
R The vehicle is loc ked again.
% Ifqu ick access is una vailable, select theVehi-
cle submenu in theSettings main menu to
prime or deactivate tow- awa y protection. F
F
unction of int
unction of int er
erior pr ot
ior pr otection
ection When interior pr
otection is primed, a visual and
audible alarm is triggered if mo vement is de tected
in theve hicle interior.
Interior pr otection is primed automatically aTer
appr oximately ten seconds:
R aTer locking theve hicle with thekey
R aTer locking theve hicle using KEYLESS-GO
Interior pr otection is only primed when thefo llo w-
ing components are closed:
R doors
R tailgate
Interior pr otection is automatically deactivated:
R aTer pressing theÜ orp button on the
key
R aTer pressing the start/s top button with the
ke y in the st owage compartment
(/ page 151)
R aTer unlocking theve hicle using KEYLESS-GO
R when using HANDS-FREE ACCESS The
following situations can lead toafa lse alarm:
R when there are moving objects such as mas-
cots in theve hicle interior
R when a side wind owis open
R when a panoramic sliding sunroof is open Pr
Pr
iming/deactiv
iming/deactiv ating int
ating inter
erior pr ot
ior pr otection
ection Multimedia system:
4 © 5
Settings 5
Quick access #
Prime or deactivate Interior motion sensor .
Interior pr otection is primed again in thefo llowing
cases:
R The vehicle is unloc ked again.
R A door is opened.
R The vehicle is loc ked again.
% Ifqu ick access is una vailable, select theVehi-
cle menu under Settingstoprime or deacti-
va te interior pr otection. Opening and closing
101 101

Seats
Seats
A
A
djus
djusting t ting t he fr
he front seat mec
ont seat mec hanicall
hanically (wit
y (without
hout
Seat Comf
Seat Comf or
ort P
t P ack
ack ag
age)
e) &
W
WARNING
ARNING Risk of becoming trapped if the
seats are adjusted bychildren
Children could become trapped if they adjust
th e seats, particular lywhen unat tended. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. #
Never lea vechildren unattended in the
ve hicle. &
W
W ARNING
ARNING Risk of becoming trapped dur-
ing seat adjustment
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the
seat guide rail. #
Make sure when adjusting a seat that no
one has any body parts in the sweep of
th e seat. Obser
vethe saf ety no tes on "Airbags" and "Chil-
dren in theve hicle". &
W
WARNING
ARNING Risk of accident due tothe
driver's seat not being engaged
The driver's seat may mo veunexpectedly
while driving.
This could cause youto lose control of the
ve hicle. #
Always make sure that the driver's seat
is engaged before starting theve hicle. &
W WARNING
ARNING Risk of accident due toadjust-
ing theve hicle settings while theve hicle is
in motion
Yo u could lose control of theve hicle in thefo l-
lowing situations in particular:
R ifyo u adjust the driver's seat, the head
re straint, the steering wheel or the mir ror
while theve hicle is in motion
R ifyo ufa sten your seat belt while theve hi-
cle is in motion #
Before starting theve hicle: in particular,
adjust the driver's seat, head restraint,
stee ring wheel and mir ror,and fasten
yo ur seat belt. &
W
WARNING
ARNING Risk of becoming trapped if the
seat height is adjusted carelessly
If yo u adjust the seat height carelessl y,yo u or
ot her vehicle occupants could be trapped and
th ereby injured.
Children in particular could accidentally press
th e electrical seat adjustment buttons and
become trapped. #
While moving the seats, make sure that
hands or other body parts do not get
under the le ver assembly ofthe seat
adjustment system. Seats and st
owing
103 103

#
Press button 1repeatedly until the desired
blo wer setting has been reached.
Depending on the blo wer setting, up tothree
indicator lamps will light up. If all indicator
lamps are o., the seat ventilation is switched
o.. S S
t
teer
eer ing wheel
ing wheel A
A
djus
djusting t ting t he st
he steer
eering wheel manual ly
ing wheel manually &
W
WARNING
ARNING Risk of accident due toadjust-
ing theve hicle settings while theve hicle is
in motion
Yo u could lose control of theve hicle in thefo l-
lowing situations in particular:
R ifyo u adjust the driver's seat, the head
re straint, the steering wheel or the mir ror
while theve hicle is in motion
R ifyo ufa sten your seat belt while theve hi-
cle is in motion #
Before starting theve hicle: in particular,
adjust the driver's seat, head restraint,
stee ring wheel and mir ror,and fasten
yo ur seat belt. &
W
WARNING
ARNING Risk of entrapment forch ildren
when adjusting the steering wheel
Children could injure themsel ves if they adjust
th e steering wheel. #
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. U
Unloc
nloc king
king #
Foldrelease le ver1 down as far as it will go. 110
110
Seats and st
owing

Yo
u can stop the adjustment process bypressing
one of the memory function position switches. &
W
WARNING
ARNING Risk of becoming trapped if
ch ildren activate the easy entry and exit
fe ature‑
Child ren could become trapped if they acti-
va te the easy entry‑ and exitfeature, particu-
lar lywhen unat tended. #
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. When
the easy entry and exitfeature is active, the
driver's seat will mo vebackwards and the bac k-
re st will be mo vedto a steeper position when:
R You switch the ignition o. when the driver's
door is open
R You open the driver's door when the ignition is
switched o. %
The driver's seat will then mo vebackwards
only if it is not already at there ar of the seat
adjustment range.
The seat backrest will then mo ve forwards
only if it is not already at the front of the bac k-
re st adjustment range.
The driver's seat will mo veback tothe last drive
position when:
R You switch the ignition on with the driver's
door closed.
R You close the driver's door when the ignition is
switched on
The last drive position will be sa ved when:
R You switch the ignition o..
R You call up the seat settings via the memory
function.
R You sa vethe seat settings via the memory
function. Se
Se
tting t
tting t he easy entr
he easy entr y and e
y and exit f
xit feature
eature Multimedia system:
4 © 5
Settings 5
Vehicle
5 Automatic seat adjustment
5 Easy Entry/Exit #
Activate or deactivate the function. Memor
Memor
y function
y function F
F
unction of t
unction of t he memor
he memory function
y function &
W
WARNING
ARNING Risk of an accident if the mem-
ory function is used while driving
If yo u use the memory function on the driver's
side while driving, you could lose control of
th eve hicle as a result of the adjustments
being made. #
Only use the memory function on the
driver's side when theve hicle is station-
ar y. 112
112
Seats and st
owing

&
W
W ARNI NG
ARNI NGRisk of entrapment when
adjusting the seat with the memory func-
tion
When the memory function adjusts the seat,
yo u and other vehicle occupants – particular ly
ch ildren – could become trapped. #
During the adjustment process of the
memory function, make sure that no one
has any body parts in the sweep of the
seat. #
If someone becomes trapped, press a
preset position button or seat adjust-
ment switch immediatel y.&
W
W ARNI NG
ARNI NGRisk of entrapment if the mem-
ory function is activated bychildren
Children could become trapped if they acti-
va te the memory function, particular lywhen
unat tended. #
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. Yo
u can use the memory function when the igni-
tion is switched o..
Seat adjustments for up tothre e people can be
stored and called up using the memory function.
Yo u can sa vesettings forth efo llowing systems:
R Seat
R Seat contour
R Outside mir rors
R Head-up display Oper Oper
ating t
ating t he memor
he memor y function
y function S
S
t
tor
or ing
ing #
Set the desired position for all systems. #
Brie0y press memory button Vandthen
press preset position 4,TorU
within thre e seconds. Seats and st
owing
113
113