2021 MERCEDES-BENZ EQA SUV stop start

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MSolutions
Solutions #
Drive on carefull y. #
Consult a quali/ed specialist workshop.
v
Towing not permitted See
Owner's Manual *T
he drive system is malfunctioning. #
Have theve hicle transpo rted only using a transpor ter or trailer (/ page 323).
ò Acoustic presence indica-
tor inoperative *T
he sound generator (acoustic vehicle warning system) is malfunctioning. No driving noises are being produced. The
ve hicle may not be heard by otherroad users. #
Drive with particular care. #
Consult a quali/ed specialist workshop.
To switch off the engine,
press the Start/Stop but-
ton for at least 3 seconds
or 3 times. *Y
ou ha vepressed the start/s top button while theve hicle is in motion. #
Toswitch o. the drive system while theve hicle is in motion (/ page 151).368 368
Displ
aymessages and warning/indicator lamps

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*T he high- voltage battery is not charge d su1cient ly.
Drive system po wer output is reduced. The yellow reduced po wer output warning lamp _is lit. #
Drive on carefull y. #
Char gethe high-voltage battery immediatel y.
*I fth e drive system po wer output is still reduced, there is a fault in the drive system. #
Drive on carefull y. #
Consult a quali/ed specialist workshop.
Û
Stop immediately Drive will
be deactivated Charge
high-volt. battery *T
hecharge leve l of the high-voltage battery is so low that it is no lon ger possible todrive theve hicle. The drive system
can no lon ger be restar ted.
When the drive system is restar ted, the message Stop immediately Drive will be deactivated Charge high-volt. bat-
tery will appear again. #
Stop theve hicle immediately in accordance with the tra1c conditions. #
Char gethe high-voltage battery (/ page 163).
Please wait. Battery has
not yet reached operating
temperature. Engine can-
not start. *O
perational readiness is es tablished õandthe transmission position jis engaged.
The high-voltage battery is warmed up tothe operating temp erature. This process can take afew minutes and may be
prolonged if defrosting of the windscreen ¬is activated.
The heating process ends when transmission position his engaged. Ho wever, when driving, the output is signi/cantly
limited until the high-voltage battery has reached its operating temp erature. 372 372
Display messages and
warning/indicator lamps

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d
Stop Switch engine off *T
he drive system is malfunctioning. #
Stop theve hicle immediately in accordance with the tra1c conditions and switch o. the drive system. Do not con-
tinue driving. #
Do not tow theve hicle, stop towing if necessar y. #
Consult a quali/ed specialist workshop.
d
Malfunction Visit workshop *T
he drive system is malfunctioning. #
Consult a quali/ed specialist workshop.
High-voltage battery main-
tenance required urgently.
No start in approx. XXX km
(yellow display message) *A
malfunction has occur red in the high-voltage batter y.
It will no lon ger be possible tostart the electric drive system aTer the distance displa yed has been co vered. #
Have the necessary maintenance workon the high-voltage battery car ried out at a quali/ed specialist workshop.
High-voltage battery main-
tenance required urgently.
No start in approx. XXX
km (red display message) *A
malfunction has occur red in the high-voltage batter y.
It will no lon ger be possible tostart the electric drive system aTer the distance displa yed has been co vered. #
Have the necessary maintenance workon the high-voltage battery car ried out immediately at a quali/ed specialist
wo rkshop. Displ
aymessages and warning/indicator lamps
375
375

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High-voltage battery main-
tenance required urgently.
Without engine restart, con-
sult workshop *A
malfunction has occur red in the high-voltage batter y.
It will no lon ger be possible torestart the drive system once it has been switched o.. #
Do not switch o. the drive system; drive on tothe nearest quali/ed specialist workshop. V V
ehicle
ehicle Displa
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d
Vehicle is operational
Switch off ignition before
exiting *Y
ou are leaving theve hicle in a ready-to-drive state. #
Get out of theve hicle, secure it against rolling away and take theke y with you. #
Ifyo u do not lea vetheve hicle, switch o. the electrical consumers, e.g. the seat heating. Otherwise, the 12‑V bat-
te ry may dischar geand starting the engine may be possible only with the help of a second battery (jump start).
ï
Check trailer hitch
lock (white display message) *T
he trailer hitch is not operational during a jou rney with a trailer. &
W WARNING
ARNING Risk of an accident if the ball neck is not loc ked
The trailer may become de tach ed. #
Stop theve hicle immediately in accordance with the tra1c conditions. Do not continue driving. 376
376
Display messages and
warning/indicator lamps

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es Possible causes/conseq
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Stop theve hicle immediately in accordance with the tra1c conditions. #
Close the bonnet.
A *T
hetailgate is open. #
Close theta ilgate.
Anti-theft alarm system
Malfunction *T
he anti-theT alarm system is malfunctioning. #
Consult a quali/ed specialist workshop.
¥
Top up washer fluid *T
hewasher 0uid le vel in thewa sher 0uid reser voir has dropped below the minimum. #
Top up thewa sher 0uid (/ page 302).
Wiper malfunctioning *The windscreen wiper is malfunctioning. #
Restart theve hicle.
If th e display message still appears: #
Consult a quali/ed specialist workshop. 380
380
Displ
aymessages and warning/indicator lamps

T
T
r
ransmission
ansmission Displa
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es Possible causes/conseq
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uences andM
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Solutions
Only select Park (P) when
vehicle is stationary *I
t is possible toselect the park position jonly if theve hicle is stationar y. #
Depress the brake pedal tostop. #
ShiT the transmission topark position jwhen theve hicle is stationar y.
Apply brake to deselect
Park (P) position *Y
ou ha veattem pted toshiT the transmission out of park position jand into ano ther transmission position. #
Depress the brake pedal. #
Select transmission position h,kor neutral i.
To shift out of P or N,
depress brake and start
engine *Y
ou ha veattem pted toshiT the transmission out of park position jor neutral iand into ano ther transmission posi-
tion. #
Depress the brake pedal. #
Start theve hicle. #
Change the transmission position.
Apply brake to select D or R *You ha veattem pted toselect transmission position hork. #
Depress the brake pedal. #
Select transmission position hork.
Apply brake to select R *You ha veattem pted toselect transmission position k. #
Depress the brake pedal. Display messages and
warning/indicator lamps
381
381

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ç
Off *A
ctive Dis tance Assist DISTRONIC was deacti vated. If a warning tone also sounds, Active Distance Assist DISTRONIC
has deactivated automatically (/ page 202).
Active Distance Assist cur-
rently unavailable See Own-
er's Manual *A
ctive Dis tance Assist DISTRONIC is temp orarily una vailable.
The ambient conditions are outside the system limits (/ page 199).
As soon as the ambient conditions are within the system limits, the system will become available again. #
Drive on
or #
Ifth e display message does not disappear, stop theve hicle in accordance with the tra1c conditions and restart
th eve hicle.
Active Distance Assist inop-
erative *A
ctive Dis tance Assist DISTRONIC is malfunctioning.
Other driving systems and driving sa fety systems may also be malfunctioning. #
Drive on
or #
Stop theve hicle in accordance with the tra1c conditions and restart theve hicle. #
Ifth e display message does not disappear: consult a quali/ed specialist workshop. 390 390
Displ
aymessages and warning/indicator lamps

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
Active Distance Assist
available again *A
ctive Dis tance Assist DISTRONIC is ope rational again. #
Switch on Active Distance Assist DISTRONIC (/ page 202).
Speed Limit Assist cur-
rently unavailable See Own-
er's Manual *S
peed Limit Assist is temp orarily una vailable. #
Drive on
Once the cause of the problem is no longer present, the system will be available again.
Speed Limit Assist inopera-
tive *S
peed Limit Assist is malfunctioning. #
Drive on
or #
Stop theve hicle in accordance with the tra1c conditions and restart theve hicle. #
Ifth e display message does not disappear: consult a quali/ed specialist workshop.
ð Maximum speed exceeded *Y
ou ha veexceeded the maximum permissible speed (for cer tain countries only). #
Drive more slo wly.
Speed limit (winter tyres)
XXX km/h *Y
ou ha vereached the maximum permissible stored speed for winter tyres. It is not possible toexceed this speed. Display message
s andwarning/indicator lamps
391
391