2021 MERCEDES-BENZ EQA SUV service

The manufacturers of
the wireless components
installed in theve hicle hereby declare that the
wireless components ins talled in theve hicle com-
ply with thete ch nical regulations for two-w ay ra
dios. You can obtain fur ther information from a
Mercedes-Benz service centre. W
W ir
ireless applications in t
eless applications in t he v
he vehicle
ehicle
Besides the typical frequencies for mobile com-
munication cars byMercedes-Benz ma keuse of
th efo llowing automotive radio applications.
W
W ir
ireless applications in t
eless applications in t he v
he vehicle
ehicle T
T
ec
ec hnology Fr
hnology Freq
eq uency r
uency r angeT r
ang eT ransmission output/magne
ansmission output/magne tic
tic/eld
/eld s
strtr eng th
ength
Re mo teKeyless Entr y2 0 kHz (9–90 kHz) ≤ 72 dBμA/m at 10m
Wi reless Powe rTr ansmission 105 kHz (90–119 kHz)≤ 42 dBμA/m at 10m
Re mo teKeyless Entr y1 20 kHz (119–135 kHz) ≤ 42 dBμA/m at 10m
Wi reless Powe rTr ansmission 127 kHz (119–135 kHz)≤ 66 dBμA/m at 10m withthe magnetic /eld
strength le vel decreasing 3dB/oct aveabove119
kHz
Ne ar-/eld communication 13.553–13.567 MHz≤ 42 dBμA/m at 10m
Re mo teKeyless Entr y,Garage Door Opener, Tire
Pressure Monitoring 433 MHz (433.05–434.79 MHz)
≤ 10 mW ERP
Block Heater Remo teControl, Garage Door
Opener 868 MHz (868.0–868.6 MHz)≤
25 mW ERP30
30
General no
tes

T
T
ec
ec hnology Fr
hnology Freq
eq uency r
uency r angeT r
ang eT ransmission output/magne
ansmission output/magne tic
tic/eld
/eld s
strtr eng th
ength
Re ar Seat Enter tainment System
Bluet
Bluet ooth
oo th®
®
:
:
2400–2483.5 MHz
WL WL AN 2.4 GHZ:
AN 2.4 GHZ:
2400–2483.5 MHz
WL WL AN 5 GHz:
AN 5 GHz:
5150–5250 MHz
5725–5875 MHz Bluet Bluet
ooth
oo th®
®
:
:
-0.8 dBm
WL WL AN 2.4 GHZ:
AN 2.4 GHZ:
14.5 dBm
WL WL AN 5 GHz:
AN 5 GHz:
20.5 dBm
13.3 dBm
Tw o-w ayradio (Tel7 telephone control unit) E-GSM (900 MHz)
GSM (1800 MHz) +33 dBm
+30 dBm
UMTS (Band I, III, VIII) +24 dBm (+1/-3 dB)
LT E (Band 1, 3, 7, 8, 20, 28) +23 dBm (±2 dB)
RAMSES (Router And Mobile SErviceS )GSM (E-GSM 850 / E-GSM 900, Class 4)
GSM (E-GSM 1800 / E-GSM 1900, Class 4) < +32.5 dBm (±1 dB)
< +29.5 dBm (±1 dB)
UMTS (WCDMA FDD I, II, III, IV, V,VIII, XIX, Class
3) < +23.5 dBm (±1 dB)
LT E (FDD B1, B2, B3, B4, B5, B7, B8, B9, B18,
B19, B21, B28, Class 3) < +23 dBm (±1 dB)32 32
General no
tes

ul.
Fabryc zna 20B
55-080 Pietrzyk owice
Po land (1)
hereby declare that the product
Electric air pump (2)
Models: (3)
5N0 012
615C
5N0 012
615F
9P1 012
615A
9P1 012
615B 1EA 012
615
8P0 012
615A
8P0 012
615E
7P0 012
617A4L0 012
615
760 012
615
A000583
5001
6898012
3220901
2
8888002
695 meet all
the essential requ irements forth efo llo w-
ing guidelines: (4)
2006/42/EC (EC Machinery Directive)
2014/30/EU (EC EMC Directive)
2000/14/EC (EC Outdoor Noise Directive) Pe
rson authorised tocompile thete ch nical docu-
ments referred toin Annex VII A of Directive
2006/42/EC:
Aircom Automotive Sp. z o.o. Sp. k.
Dominik Gschwender (5)
ul. Fabryc zna 20B
55-080 Pietrzyk owice
Po land
Applied harmonised standards: (6)
DIN EN 12100:2012 / DIN EN ISO 3744:1995
DIN EN 60204-1:2006 / DIN EN ISO 2151:2009
DIN EN 60335-1:2012 / DIN EN ISO 4871:2009
DIN EN 1012-1:2011 / DIN EN ISO13732-1:2008
DIN EN 55012:2010 / DIN EN 61000-6-3:2011
DIN EN 61000-6-1:2016
Other tech nical standa rds and speci/cations
applied:
none (7)
Pietrzyk owice, 23.04.2019
[Signature, D. Gschwender]
Dominik Gschwender, general management No
te:th is declaration loses its validity if tech nical
or ope rational changes are made without the con-
sent of the manufacturer. Diagnos Diagnostics connection
tics connection
The diagnostics connection is a tech nical inter-
fa ce in theve hicle. It is used, forex ample, in the
cont ext of repair and maintenance workor for
re ading out vehicle data at a specialist workshop.
Diagnostic devices should therefore only be con-
nected at a quali/ed specialist workshop. &
W
WARNING
ARNING Risk of accident due tocon-
necting devices tothe diagnostics con-
nection
If yo u connect devices tothe diagnostics con-
nection of theve hicle, the function of vehicle
systems and operating saf ety may be
impaired. #
For saf etyre asons, werecommend that
yo u only use and connect products
appr ovedby yo ur Mercedes-Benz service
centre. 36
36
General no
tes

&
W
W ARNI NG
ARNI NGRisk of accident due toobjects
in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal.
This jeopardises the operating and road saf ety
of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. #
Always /t the 0oor mats securely and as
prescribed in order toensure that there
is alw ays su1cient room forth e pedals. #
Do not use loose 0oor mats and do not
place 0oor mats on top of one ano ther. *
N
NO OTE
TE Battery discharging from using devi-
ces connected tothe diagnostics connec-
tion Using devices at
the diagnostics connection
drains the batter y. #
Check thech arge leve l of the batter y. #
Ifth ech arge leve l is lo w,charge the bat-
te ry, e.g. bydriving a considerable dis-
ta nce. Connecting and using ano
ther device with the
diagnostics connection can ha vethefo llowing
e.ects:
R Malfunctions in theve hicle system
R Perm anent damage tovehicle components Please
referto thewa rranty term s and conditions
fo rth is matter. Quali/ed
Quali/ed
specialis
specialist w t work
ork shop
shop
A qu ali/ed specialist workshop has the necessary
special skills, tools and quali/cations tocor rectly
car ryout any necessary workon your vehicle.
This particular lyapplies tosaf ety-re leva nt wo rks.
Alw ays ha vethefo llowing workcar ried out on
yo ur vehicle at a quali/ed specialist workshop:
R Safety-re leva nt wo rks
R Service and maintenance work
R Repair work
R Modi/cations as well as installations and con-
ve rsions
R Workon electronic components
Mercedes‑Benz recommends a Mercedes‑Benz
service cent re. General no
tes
37
37

V
V
ehicle r
ehicle r egis
egistrtration
ation
Mercedes-Benz may ask its service centres to
car ryout tech nical inspections on cer tain vehi-
cles. The quality or saf ety of theve hicle is
impr oved as a result of the inspection.
Mercedes-Benz can only inform you about vehicle
ch ecks if Mercedes-Benz has your registration
data.
It is possible that your vehicle has not yetbeen
re gistered in your name in thefo llowing cases:
R ifyo ur vehicle was not pur chased at an author-
ised specialist deale r.
R ifyo ur vehicle has not yetbeen examined at a
Mercedes-Benz service cent re.
It is advisable toregister your vehicle with a
Mercedes-Benz service cent re.
Inform Mercedes-Benz as soon as possible about
any change in address or vehicle ownership. Yo u
can do this at a Mercedes-Benz service centre,
fo rex ample. Corr Corr
ect use of t
ect use of t he v
he vehicle
ehicle
If yo ure mo veany warning stic kers,yo u or others
could failto recognise cer tain dangers. Lea ve
wa rning stic kers in position.
Obser vethefo llowing information in particular
when driving your vehicle:
R the saf ety no tes in this Owner's Manual, vehi-
cle-speci/c supplements and fu rther supple-
men tary documents
R tech nical data forth eve hicle
R tra1c rules and regulations
R laws and saf etystanda rds per taining tomo tor
ve hicles Inf
Inf
or
ormation on t
mation on t he REAC
he REACH rH regulation
egulation
EU and EFT
EU and EFT A countr
A countries only:
ies onl y:
th e REACH regulation (Regulation (EC) No.
1907/2006, Article 33) stipula tes a duty tosup-
ply information about subs tances of very high
conce rn(SVHCs).
Me rcedes‑Benz AGacts tothe best of its kno wl-
edge toprev ent these SVHCs from being used and
toenable customers tosafely handle these
substances. There are SVHCs known to
Mercedes‑Benz AG, according tosupplier informa-
tion and internal product information, found in
individual components of this vehicle in quantities
of ove r 0.1 percent byweight.
Fu rther information can be obtained at thefo llo w-
ing addresses:
R https://reach.daimler.com/de/home/
R https://reach.daimler.com/en/home/ N
No
ot
tes f
es f or per
or per sons wit
sons wit h electr
h electronic medical aids
onic medical aids
Mercedes-Benz AGcannot, despite carefully
de veloping vehicle systems, comple tely rule out
th e interaction of vehicle systems with elect ronic
medical aids such as ca rdiac pacemake rs.
In addition, there are components installed in the
ve hicle that, rega rdless of the operating status of
th eve hicle, can generate magnetic /elds on a par
with permanent magnets. These /elds can be
fo und, forex ample, in the area around the multi-
media and sound system or also in the area of the
seats, depending on theve hicle equipment. 38 38
Gene
ral no tes

Fo
rth is reason, thefo llowing can occur in isolated
cases, depending on the aids used:
R Medical aids malfunctioning
R Adve rse health e.ects
Obser vethe no tes and warnings of the manufac-
turer of the medical aids; if in doubt, contact the
device manufacturer and/or your doctor. If there
is continuing uncer tainty concerning the possibil-
ity of medical aids malfunctioning, Mercedes-
Benz AGrecommends using only fewelectrical
ve hicle systems and/or main taining a distance
from the components.
When charging the high-voltage batter y,ke ep a
distance of at least an arm's length between the
medical aid and thefo llowing components:
R the po wer supply equipment
This includes charging stations in thefo rm of a
wa llbox or a public charging point, forex am-
ple.
R vehicle components car rying live voltage
This includes thech arging cable and the
ch arging cont rol box, forex ample. Only ha
verepairs and maintenance workinthe
area of thefo llowing components car ried out at a
qu ali/ed specialist workshop:
R vehicle components car rying live voltage
R transmission aerials
R multimedia system and sound system
If yo u ha veany queries or suggestions, consult a
qu ali/ed specialist workshop. Im Im
plied w
plied w arr
arranty
anty
* NO
NOTE
TEDamage totheve hicle arising from
violation of these operating inst ructions. Damage
totheve hicle can arise from violation
of these operating inst ructions.
This damage is not co vered either bythe
Mercedes-Benz implied warranty or bythe
Ne w‑ or Used- Vehicle Warrant y. #
Follow the inst ructions in these operat-
ing inst ructions on proper operation of
yo ur vehicle as well as on possible vehi-
cle damage. QR code f
QR code f
or r
or rescue card
escue card
QR codes are attached in the soc ket 0ap and on
th e opposite side on the B-pillar. In theev ent of
an accident, rescue services can use the QR code
to quickly /nd the appropriate rescue card for
yo ur vehicle. The cur rent rescue card contains the
most impor tant information about your vehicle in
a compact form , e.g. thero uting of the electric
lines.
Fu rther information can be obtained at https://
www.mercedes-benz.de/qr-code Dat Dat
a st
a st or
orage
age Dat
Dat
a pr
a pr ocessing in t
ocessing in t he v
he vehicle
ehicle Electr
Electr
onic contr
onic contr ol units
ol units
Elect ronic cont rol units are /t tedinyour vehicle.
Control units process data which, forex ample,
th ey receive from vehicle senso rs,ge nerate them-
sel ves or exch ange between themsel ves. Some
cont rol units are requ ired forth e safe operation of
yo ur vehicle, some assist you when driving, such
as driver assistance systems, while others enable
con venience or inf otainment functions. Gene
ral no tes
39
39

R
charge leve l of the high-voltage batter y,esti-
mated range
In cer tain cases, it may be requ ired tostore da ta
th at wo uld ha veotherwise been used only temp o-
rari ly. This may be the case if theve hicle has
de tected a malfunction, forex ample.
If yo u use services, such as repair services and
maintenance work, stored operational data as
we ll as theve hicle identi/cation number can be
re ad out and used. They can be read out by
service network emplo yees, such as workshops
and manu facturers or third parties, such as break-
down services. The same is true in the case of
wa rranty claims and quality assurance measures.
In general, there adout is per form ed via the legally
prescribed port forth e diagnostics connection in
th eve hicle. The operational data that are read out
document tech nical states of theve hicle or of
individual components and assist in the diagnosis
of malfunctions, compliance with warranty obli ga-
tions and quality impro vement. Tothat end, these
data, in particular information about component
loads, tech nical events, malfunctions and other
fa ults may be transmitted along with theve hicle identi/cation number
tothe manufacturer. Fur-
th ermore, the manufacturer is subject toproduct
liability. Forth is reason the manufacturer also
uses operational data from theve hicle, forex am-
ple, forre calls. These data can also be used to
ex amine the customer's warranty and guarantee
claims.
Fa ult memories in theve hicle can be reset by a
service outl etor at your requ est as part of repair
or maintenance work.
Conv
Conv enience and inf ot
enience and inf otainment functions ainment functions
Yo u can store con venience settings and individual
settings in theve hicle and change or reset them
at any time.
Depending on theve hicle equipment, this
includes thefo llowing settings, forex ample:
R seat and steering wheel positions
R suspension and climate cont rol settings
R individual settings, such as interior lighting
Depending on the selected equipment, you can
import data into vehicle inf otainment functions
yo urself. Depending on
theve hicle equipment, this
includes thefo llowing data, forex ample:
R multimedia data, such as music, /lms or pho-
tosfo r playback in an integ rated multimedia
system
R address book data for use in connection with
an integ rated hands-free system or an integ ra-
te d navigation system
R entered navigation destinations
R data about the use of Internet services
These data for con venience and inf otainment
functions may be sa ved locally in theve hicle or
th ey may be located on a device which you ha ve
connected totheve hicle, such as a smartphone,
USB 0ash drive or MP3 pla yer.Ifyo u ha veentered
th ese data yourself, you can dele tethem at any
time.
This data is transmitted from theve hicle tothird
parties only at your requ est. This applies, in par-
ticular, when you use online services in accord-
ance with the settings that you ha veselected. Gene
ral no tes
41 41

Smar
Smar
tphone int
tphone int egr
egration (e.g. Andr
ation (e.g. Android A oid Aut
uto or
o or
Apple CarPl ay
Apple CarPlay ®
®
)
)
If yo ur vehicle is accordingly equipped, you can
connect your smartphone or ano ther mobile end
device totheve hicle. You can then control them
by means of the control elements integ rated in
th eve hicle. Images and audio from the smart-
phone can be output via the multimedia system.
Cer tain information is simultaneously transfer red
to your smartphone. Depending on the type and
integ ration, this includes position data, day/night
mode and other general vehicle statuses. For
more information please consult the Owner's
Manual of theve hicle/inf otainment system.
This integ ration allo ws the use of selected smart-
phone apps, such as navigation or music pla yer
apps. There is no fu rther interaction between the
smartphone and theve hicle; in particular, vehicle
data is not directly accessible. The type of addi-
tional data processing is de term ined bythe pro-
vider of the app being used. Which settings you
can make, if an y,depends on the speci/c app and
th e operating system of your smartphone. Online ser
Online ser
vices
vices W W
ir ireless ne
eless ne tw
twor
ork connection
k connection
If yo ur vehicle has a wireless network connection,
it enables data tobe exch anged between your
ve hicle and additional systems. The wireless net-
wo rkconnection is made possible bytheve hicle's
ow n transmitter and receiver or bya mobile end
device that you ha vebrought into theve hicle, for
ex ample, a smartphone. Online functions can be
used via the wireless network connection. This
includes online services and applications/apps
pr ov ided toyouby the manufacturer or by other
pr ov iders.
Manuf
Manuf actur acturer's ser
er's ser vices
vices
Re garding the manufacturer's online services, the
individual functions are described bythe manu-
fa cturer in a suitable place, forex ample, in the
Owner's Manual or on the manufacturer's web-
site, where there leva nt data pr otection informa-
tion is also given. Personal data may be used for
th e pr ovision of online services. Data are
ex ch anged via a secure connection, such as the
manufacturer's designated IT systems. Any per-
sonal data which are collected, processed and used,
other than forth e pr ovision of services, is
done so exclusively on the basis of legal permis-
sion. This is the case, forex ample, for a legally
prescribed emer gency call system, a cont ractual
ag reement or when consent has been given.
Yo u can ha veservices and functions, some of
which are subject toafe e, activated or deactiva-
te d. This excludes legally prescribed functions and
services, such as an emer gency call system.
Thir
Thir d par
d par ty ser
ty ser vices
vices
If yo u use online services from other pr oviders
(third parties), these services are there sponsibil-
ity of the pr ovider in question and subject tothat
pr ov ider's data pr otection conditions and term s of
use. As a general rule, the manufacturer has no
in0uence on the content exch anged.
Fo rth is reason, when services are pr ovided by
th ird parties, please ask the service pr ovider in
qu estion for information about the type, extent
and purpose of the collection and use of personal
data. 42
42
General no
tes