2021 MERCEDES-BENZ EQA SUV ESP

V
V
ehicle r
ehicle r egis
egistrtration
ation
Mercedes-Benz may ask its service centres to
car ryout tech nical inspections on cer tain vehi-
cles. The quality or saf ety of theve hicle is
impr oved as a result of the inspection.
Mercedes-Benz can only inform you about vehicle
ch ecks if Mercedes-Benz has your registration
data.
It is possible that your vehicle has not yetbeen
re gistered in your name in thefo llowing cases:
R ifyo ur vehicle was not pur chased at an author-
ised specialist deale r.
R ifyo ur vehicle has not yetbeen examined at a
Mercedes-Benz service cent re.
It is advisable toregister your vehicle with a
Mercedes-Benz service cent re.
Inform Mercedes-Benz as soon as possible about
any change in address or vehicle ownership. Yo u
can do this at a Mercedes-Benz service centre,
fo rex ample. Corr Corr
ect use of t
ect use of t he v
he vehicle
ehicle
If yo ure mo veany warning stic kers,yo u or others
could failto recognise cer tain dangers. Lea ve
wa rning stic kers in position.
Obser vethefo llowing information in particular
when driving your vehicle:
R the saf ety no tes in this Owner's Manual, vehi-
cle-speci/c supplements and fu rther supple-
men tary documents
R tech nical data forth eve hicle
R tra1c rules and regulations
R laws and saf etystanda rds per taining tomo tor
ve hicles Inf
Inf
or
ormation on t
mation on t he REAC
he REACH rH regulation
egulation
EU and EFT
EU and EFT A countr
A countries only:
ies onl y:
th e REACH regulation (Regulation (EC) No.
1907/2006, Article 33) stipula tes a duty tosup-
ply information about subs tances of very high
conce rn(SVHCs).
Me rcedes‑Benz AGacts tothe best of its kno wl-
edge toprev ent these SVHCs from being used and
toenable customers tosafely handle these
substances. There are SVHCs known to
Mercedes‑Benz AG, according tosupplier informa-
tion and internal product information, found in
individual components of this vehicle in quantities
of ove r 0.1 percent byweight.
Fu rther information can be obtained at thefo llo w-
ing addresses:
R https://reach.daimler.com/de/home/
R https://reach.daimler.com/en/home/ N
No
ot
tes f
es f or per
or per sons wit
sons wit h electr
h electronic medical aids
onic medical aids
Mercedes-Benz AGcannot, despite carefully
de veloping vehicle systems, comple tely rule out
th e interaction of vehicle systems with elect ronic
medical aids such as ca rdiac pacemake rs.
In addition, there are components installed in the
ve hicle that, rega rdless of the operating status of
th eve hicle, can generate magnetic /elds on a par
with permanent magnets. These /elds can be
fo und, forex ample, in the area around the multi-
media and sound system or also in the area of the
seats, depending on theve hicle equipment. 38 38
Gene
ral no tes

&
W
W ARNI NG
ARNI NGRisk of injury or dea thdue to
th e use of unsuitable seat co vers
Due tounsuitable seat co vers,th e airbags
cannot pr otect vehicle occupants as intended.
In addition, the operation of the automatic
front passenger airbag shuto. could be
re stric ted. #
You should only use seat co vers that
ha ve been appr oved forth e cor respond-
ing seats byMercedes-Benz. &
W
W ARNI NG
ARNI NGRisk of injury due tomalfunc-
tioning sensors in the door
The function of the airbags can be impaired
due tomodi/cations or incor rect wo rkper-
fo rm ed on the doors or door trim, or if the
doors are damaged. #
Never modify the doors or parts of the
doors. #
Always ha veworkon the doors or door
trim car ried out at a quali/ed specialist
wo rkshop. &
W
WARNING
ARNING Risk of injury due todeplo yed
airbag
A depl oyed airbag no longer o.ers any pr otec-
tion. #
Have theve hicle towe dto a quali/ed
specialist workshop in order tohave the
deplo yed airbag replaced. Ha
ve deplo yed airbags replaced immediatel y. S
S
t
tatus of t
atus of t he fr
he front passeng
ont passeng er fr
er front airbag
ont airbag F
F
unction of t
unction of t he aut
he automatic fr
omatic fr ont passeng
ont passeng er airbag
er airbag
shut
shut o.
o.
The automatic front passen ger airbag shuto. is
able todetect whe ther the front passenger seat is
occupied bya person or a child restraint system.
The front passenger airbag is enabled or disabled
acco rdingl y. &
W WARNI NG
ARNI NGRisk of injury or dea thdue to
objects under the co-driver seat
Objects trapped under the co-driver seat can
inter fere with the function of the automatic
co-driver airbag shuto. or damage the system. #
Do not store any objects under the co-
driver seat. #
When the co-driver seat is occupied,
make sure that no objects are trapped
under the co-driver seat. When /tting a
child restraint system tothe front
passenger seat, obser vetheve hicle-speci/c infor-
mation (/ page 75). Also, alw ays obser vethe
no tes on rear wa rd-facing or forw ard-facing child
re straint systems on the front passenger seat
(/ page 74).
A person on the front passenger seat must
obser vethefo llowing information:
R Fasten seat belts co rrectly (/ page 46).
R Sit in an almost upright seat position with their
back against the seat backrest. Occupant saf
ety
53
53

R
Sit wi th theirfeet resting on the 0oor, if possi-
ble.
The front passenger airbag may otherwise be dis-
abled bymistake, forex ample, in thefo llowing sit-
uations:
R The front passenger transfers their weight by
supporting themsel ves on a vehicle armrest.
R The front passen ger sits in such a wayth at
th eir weight is raised from the seat sur face. &
W
WARNING
ARNING Risk of injury or death due to a
disabled front passenger airbag
The front passenger airbag is disabled when
th ePA SSENGER AIR BAG OFF indicator la mp
is lit.
A person in the front passenger seat could
th en, forex ample, come into contact with the
ve hicle interior, especially if the person is sit-
ting too close tothe cockpit. If
th e front passenger seat is occupied, alw ays
ensure that:
R the classi/cation of the person in the front
passenger seat is cor rect and the front
passenger airbag is enabled or disabled in
accordance with the person in the front
passenger seat.
R the front passenger seat has been mo ved
as far back as possible.
R the person is seated cor rectl y. #
Both before and during the journe y,
ensure that the status of the front
passenger airbag is cor rect. If
th e front passenger seat is occupied, the classi-
/cation of the person or child restraint system on
th e front passenger seat take s place aTer the
front passenger airbag shuto. self-test. The
PA SSENGER AIR BAG indicator la mps display the
status of the front passenger airbag.
Alw ays obser vethe no tes on the function of the
PA SSENGER AIR BAG indicator la mps
( / page 54). F F
unction of t
unction of t he P
he PASSEN
ASSEN GER AIR BA
GER AIR BAG indicat
G indicat or
or
lam
lam ps
ps Ve
hicles without automatic front passen ger airbag
shuto. ha vea special stic ker a1xed tothe side of
th e cockpit on the front passenger side
(/ page 73). 54
54
Occupant saf
ety

ch
ild restraint system and the stature of thech ild,
PA SSENGER AIR BAG OFF may be lit continuous ly
or be o.. Alw ays obser vethefo llowing informa-
tion. &
W
WARNING
ARNING Risk of injury or death due to
incor rect positioning of thefo rw ard-facing
ch ild restraint system
If yo u secure a child in a forw ard-facing child
re straint system on the front passenger seat
th at is positioned too close tothe cockpit, in
th eeve nt of an accident, thech ild could:
R come into contact with parts of theve hi-
cle's interior if thePA SSENGER AIR BAG
OFF indicator la mpis lit, forex ample
R be st ruck bythe airbag if thePA SSENGER
AIR BAG OFF indicator la mpis o. #
Always mo vethe front passenger seat as
fa r back as possible and fully retract the
seat cushion length adjustment. While
doing so, alw ays make sure that the
shoulder belt st rap is cor rectly routed
from the seat belt outlet of theve hicle to
th e shoulder belt guide on thech ild re
straint system. The shoulder belt strap
must be routed forw ards and down wards
from the seat belt outlet. If necessar y,
adjust the front passenger seat accord-
ingl y. #
Always comply with thech ild restraint
system manufactu rer's installation
inst ructions. When /tting a
child restraint system tothe front
passenger seat, obser vetheve hicle-speci/c infor-
mation (/ page 74).
If a per
If a per son is sitting on t son is sitting on t he fr
he front passeng
ont passeng er seat
er seat::
PA SSENGER AIR BAG OFF may be lit continuous ly
or be o., depending on the person's stature.
A person on the front passenger seat must alw ays
obser vethefo llowing information:
R Ifth e front passenger seat is occupied byan
adult or a person with a stature cor responding
to that of an adult, thePA SSENGER AIR BAG
OFF indicator la mpmust be o.. This indicates
th at the front passenger airbag is enabled.
If th ePA SSENGER AIR BAG OFF indicator
la mp is lit continuousl y,an adult or person with a build cor
responding tothat of an adult
must not use the front passenger seat.
Instead, they should use a rear seat.
R Ifth e front passenger seat is occupied by a
person of smaller stature (e.g. a teenager or
small adult), thePA SSENGER AIR BAG OFF
indicator la mpis either lit continuously or
re mains o., depending on the classi/cation.
- Ifth ePA SSENGER AIR BAG OFF indicator
la mp is o.: mo vethe front passenger seat
as far back as possible, or the person of
smaller stature should use a rear seat.
- Ifth ePA SSENGER AIR BAG OFF indicator
la mp is lit continuousl y:the person of
smaller stature should not use the front
passenger seat. &
W
WARNING
ARNING Risk of injury or death when
th ePA SSENGER AIR BAG OFF indicator
la mp is lit
If th ePA SSENGER AIR BAG OFF indicator
la mp remains lit aTer the self-test, the front
passenger airbag is disabled. 56
56
Occupant saf
ety

#
Obser vethe lock veri/cation indicator. If
th ere ar seat backrest is not engaged and
loc ked in place, there d lock veri/cation indicator
will be visible.
¯ Ifth ech ild restraint system is equipped
wi th aTo pTe ther belt:
The risk of injury may be reduced byTo p
Te ther. The TopTe ther belt enables an
additional connection between thech ild
re straint system at tach ed with ISOFIX or
i‑Size and theve hicle. V V
ehicles wit
ehicles wit h adjust
h adjustable head r
able head r es
estr
traints:
aints: #
If necessar y,slide the head restraint up wards
( / page 107). #
Guide TopTe ther belt 3under the head
re straint between the two head restraint ba rs.
V
V ehicles wit
ehicles wit hout adjust
hout adjust able head r
able head res
estrtraints:
aints: #
TopTe ther belt with one seat belt strap: guide
To pTe ther belt 3overth e centre of the head
re straint.
or #
TopTe ther belt with two seat belt straps: guide
one TopTe ther belt 3past the head restraint
on theright and leT sides respecti vely. All v
All v
ehicles:
ehicles: #
Fitth e ISOFIX or i‑Size child restraint system
wi th TopTe ther. In doing so, comply with the
ch ild restraint system manufactu rer's installa-
tion inst ructions. #
Hook TopTe ther hook 2into TopTe ther
anchorage 1without twisting. #
Tension TopTe ther belt 3. In doing so, com-
ply with thech ild restraint system manufactu r-
er's installation inst ructions.
V
V ehicles wit
ehicles wit h adjust
h adjustable head r
able head r es
estr
traints:
aints: #
If necessar y,slide the head restraint down-
wa rds (/ page 107). Make sure that you do
not inter fere with the cor rect routing of To p
Te ther belt 3. 70
70
Occupant saf
ety

R
indicator lamp 1is o.: via the switch on
th e cor responding rear door or driver's
door N
No
ot
tes on pe
es on pe ts in t
ts in the v
he v ehicle
ehicle &
W
WARNING
ARNING Risk of accident and injury due
to animals leT unsecured or unat tended in
th eve hicle
If yo u lea veanimals in theve hicle unat tended
or unsecured, they could press buttons or
switches, for instance.
An animal ma y:
R activate vehicle equipment and become
trapped, forex ample
R switch systems on or o. and endanger
other road users
Unsecured animals may be thro wn about the
ve hicle in theev ent of an accident, or sudden
steering and braking manoeuvres, and injure
ve hicle occupants. #
Never lea veanimals unat tended in the
ve hicle. #
Always cor rectly secure animals while
driving, e.g. using a suitable animal car-
ri er. 78 78
Occupant saf
ety

R
R
emo
emo ving/inser
ving/inser ting t
ting the emerg
he emerg encykey
ency key R R
emo emo ving t
ving t he emerg
he emerg encykey
ency key #
Press release button 1.
Emer gency key2 is pushed out slightl y.#
Pull out eme rgency key2 until it en gage s in
th e intermediate position. #
Press release button 1again and fully
re mo veemer gency key2.
Inser
Inser ting t
ting t he emerg
he emerg encykey
ency key #
Press release button 1. #
Insert emer gency key2 tothe intermediate
position or fully until it engages. %
You can use the intermediate position of
emer gency key2 toattach theke yto akey
ri ng. R
R
eplacing t
eplacing t heke
he key batt
y batt ery
ery &
D
DAN
AN GER
GER Risk of fatal injuries due toswal-
lowing batteries
Bat teries contain toxic and cor rosive subs tan-
ces. Swall owing batteries may cause se vere
internal burns tooccur within two hours.
There is a risk of fatal injur y. #
Keep batteries out of there ach of chil-
dren. #
Ifth e cap and/or the battery compart-
ment does not close securel y,do not use
th eke y any lon ger and keep it out of the
re ach of children. #
If batteries are swallo wed, seek medical
attention immediatel y. +
ENVIR
ENVIR ONMENT
ONMENT AL NO
AL NOTE
TEEnvironmen tal
damage due toimproper disposal of bat-
te ries Batteries contain pollutants. It is
illegal todispose of them with the household
ru bbish. #
Dispose of batteries in an
environmentally responsible manner.
Ta ke dischar ged batteries toaqu ali/ed
specialist workshop or toa collection
point for used batteries. R
R
eq
eq uir
uir ements:
ements:
R Youre qu ire a CR 2032 3 V cell batter y.
Mercedes-Benz recommends that you ha vethe
battery replaced at a quali/ed specialist work-
shop. #
Remo vethe emer gency key (/ page 81). Opening and closing
81
81

&
W
WARNI NG
ARNI NGRisk of becoming trapped
despite reve rsing function
The reve rsing function will not react:
R tosoT, light and thin objects, e.g. /n gers
R towa rdsth e end of the closing procedure
In these situations in particular, there ve rsing
function cannot pr event someone being trap-
ped. #
Ensure that no body parts are in the
closing area.
If someone is trapped, either: R Press thep button on thekey.
R Press or pull there mo teoperating switch
on the driver's door.
R Press the closing or locking button on the
ta ilgate.
R Press theto p of the Mercedes star on the
ta ilgate. HANDS-FREE A
HANDS-FREE A
CCESS function
CCESS function Wi
th HANDS-FREE ACCESS you can open, close
or stop the closing process of theta ilgate byper-
fo rm ing a kicking mo vement under there ar
bumper.
The kicking mo vement triggers the opening or
closing process alternatel y. Obser
vethe no tes when opening (/ page 87)
and closing (/ page 88)theta ilgate.
% Twowa rning tones sound when theta ilgate is
opening or closing.
* N NOOTE
TE Vehicle damage due touninten-
tional opening of theta ilgate R
when using an automatic car wash
R when using a high pressure cleaner #
Deacti vate the function of theke y in
th ese situations.
or #
Make sure that theke y is at a minimum
dis tance of 3 m away from theve hicle. When making
the kicking mo vement, make sure
th at you are standing /rmly on thegr ound. Yo u
could otherwise lose your balance, e.g. on ice.
Obser vethefo llowing no tes:
R The key is behind theve hicle.
R Stand at least 30 cm away from theve hicle
while per form ing the kicking mo vement. 90
90
Opening and closing