2021 MERCEDES-BENZ E-CLASS SEDAN Owner's Manual

Heig
htwhe nopen ed Model
1 1
Heig ht
whe n
open ed
E 350 (1826 mm)
All other models (1833 mm) Ve
hicl edimens ions E
350
Ve hicle length1 94.5 in
(49 40 mm)
Ve hicle widthincluding out‐
side mirrors 81
.3 in
(2065 mm)
Whe elba se 115.7 in
(2939 mm)
Tu rning circle 38.06ft
(1 1. 60 m) All
other models
Ve hicle length1 94.5 in
(49 40 mm)
Ve hicle widthincluding out‐
side mirrors 81
.3 in
(2065 mm)
Whe elba se 115.7 in
(2939 mm)
Tu rning circle 39.04ft
(1 1. 90 m) Model
Vehicl e
heig ht
E 350 57.5 in
(1 46 1mm)
All other models 57.8 in
(1 468 mm) We
ight sand loads Please
observethefo llo wing notesfo rth especi‐
fi ed vehicle data:
R Items ofoptional equipment increase the
curb weight andreduce thepa yload. Model
Maximumroof load
All mode ls 221lb (100 kg) Te
ch nica lda ta 35
1

Disp
laymes sages Int
roducti on In
fo rm ation about displaymessag es
Displ aymessa gesappea ron themultifunc tion
displa y.
Dis play messa geswit hgr aphical symbols are
sim plified intheOper ator's Manual andmaydif‐
fe rfr om thesymbols onthemultifunc tiondis‐
pla y.The multifunct iondispla ysho wshigh-pr ior‐
ity displa ymessag esinred. Cer tain displa ymes‐
sag esareacc ompanied byawa rning tone.
Pl ea se act inacco rdanc ewit hth edispla ymes‐
sag esand follo wtheadditional notesin the
Oper ator's Manual .
Fo rsome display messa ges,asymbol willalso
be sho wn:
R Õ Further information
R 00A4 Hidedispla ymessag e
Wi th thelef t-hand Touc hCon trol, youcan select
th ere spectiv esymbol byswiping tothelef tor
ri ght. Press theÕ symbol tosho wfur ther infor‐ mation
onthemedia display.Press the00A4
symbol tohide thedispla ymessag e.
Yo ucan hide low- prior ity displa ymessag esby
pr essing theG backbutt onorthelef t-hand
To uc hCon trol. The displ aymessa geswill then
be stor ed inthemessag ememor y.
Re ctify thecause ofadispla ymessag eas
qu ickl yas possible .
High- prior ity displa ymess ages can notbe hid‐
den. Themultif unction displa ysho wsthese dis‐
pla ymessag escon tinuousl yuntil thecause of
th edispla ymessag ehas been rectif ied.
Cal ling up save ddispl aymes sages
On-b oard com puter:
4 Service5
1Mes sage
If th er ear eno displa ymessag es,NoMessages
will appear onthemultifunc tiondispla y. #
Scrollth ro ugh thedispla ymessag esby swip‐
ing upw ards ordown wardson thelef t-hand
To uc hCon trol. #
Toexitth emess agemem ory: press the
bac kbutt onG. 352
Displa ymessag esand warning/ indic ator lam ps

Occupant
safety Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions
0075 SRS Malfunct ionServic e
Required *T
herestra int system ismalfunct ioning(/page37 ). &
WARNIN GRisk ofinju rydue tomalfu nctions inthere stra int system
Com ponen tsinthere stra int system maybe activ ated unint entionally ornotdeplo yas planned inan acciden t. #
Have there stra int system checkedand repair edimmediat elyataqu alif ied spec ialistwo rkshop. 0075
Front LeftMalfunction
Service Required(exa mp le) *T
hecor responding restra int system ismalfunct ioning(/page37 ). &
WARNIN GRisk ofinju rydue tomalfu nctions inthere stra int system
Com ponen tsinthere stra int system maybe activ ated unint entionally ornotdeplo yas planned inan acciden t. #
Have there stra int system checkedand repair edimmediat elyataqu alif ied spec ialistwo rkshop. 0075
Left Side Curtain Airbag
Malfunction Service
Requ ired(exa mp le) *T
hecor responding windowcur tain airbag ismalfun ctionin g(/ page37 ). &
WARNIN GRisk ofinju ryor fata linj urydue toamalf unctionin thewindo wcur tain airbag
The windo wcur tain airbag mightbetrigg ered unin tentio nallyor might notbe trigg ered atall intheev ent ofan
acciden t. #
Have thewindo wcur tain airbag checkedand repair edimmediat elyat aqu alif ied spec ialistwo rkshop. Displa
ymessag esand warning/ indic ator lam ps 353

Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions
Fron tPassenger AirbagDis-
abled SeeOperator' sMan-
ual *T
hefront passeng erairbag hasbeen disabl edeve nth ough anadult oraper son ofadult statur eis on thefront
passeng erseat. Ifadditional forc es areapplied totheseat, thewe ight thesy stem detects maybe toolow. &
WARNIN GRisk ofinju ryor fata linj urydue toadisable dfron tpasse nger airbag
If th efront passeng erairbag isdisabled, thefront passeng erairbag willnotbe deplo yedin theev ent ofan acci‐
dent andcann otper form itsintended protect ive func tion.
A per son inthefront passeng erseat could then, forex am ple, com eint ocon tact with theve hicle's interior ,
especially ifth eper son issitt ing tooclose tothecoc kpit. #
Mak esur e,bo th bef oreand during thejour ney,that thest atus ofthefront passeng erairbag iscor rect. #
Stop theve hicle immediat elyinaccor dance withth etraf fic condi tions. #
Makesur eth at no obj ect sar etrapped underth efront passeng erseat. #
Chec kth est atus oftheaut omatic front passeng erairbag actuation (/page47 ). #
Ifnec essar y,consu ltaqu alif ied spec ialistwo rkshop immediat ely.
Front Passeng erAirb ag
Enabl edSee Operator 's
Manu al *T
hefront passeng erairbag willbeenabled whiletheve hicle isin mo tion inthefo llo wing situat ions:
R Even when ach ild, asmall adultoran obje ctwe ighin gless than thesy stem weight thre shold islocat edon the
fr ont passeng ersea t
R Even when thefront passeng erseat isno toccupied
The system mayde tect obje ctsorforc es that areaddin gto thewe ight applied totheseat. 35
4
Displa ymessag esand warning/ indic ator lam ps

Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions &
WARNIN GRisk ofinju ryor deat hwhen usingach ild restra int system while thefront passeng erairbag is
enabled
If yo usec ureach ild inach ild restra int system onthefront passeng erseat andthefront passeng erairbag is
enabled, thefront passeng erairbag candeplo yin theeve ntofan acci dent.
The child could bestru ck bytheairbag. #
Ensur e,bo th bef oreand during thejour ney,that thest atus ofthefront passeng erairbag iscor rect.
NEVER useare ar wa rdfacing child restra int onaseat protect edbyan ACTIVE AIRBAGinfront ofit,DE ATHor
SERIOU SINJU RYtotheCH ILD can occur . #
Stop theve hicle immediat elyinaccor dance withth etraf fic condi tions. #
Makesur eth at no obj ect sar etrapped underth efront passeng erseat. #
Chec kth est atus oftheaut omatic front passeng erairbag actuation (/page47 ). #
Ifnec essar y,consu ltaqu alif ied spec ialistwo rkshop immediat ely.
PRE-S AFEInoperat iveSee
Operator's Manual *
The PRE‑S AFE®
funct ionsaremalfunct ioning. #
Consult aqu alif ied spec ialistwo rkshop.
PRE-SA FEImpulse Side
Inoperative SeeOperator's
Manual *
The PRE‑S AFE®
Im pulse Sidesystem ismalfunct ioningorinoper ativeaf te rha ving alread ybeen trigg ered. #
Consu ltaqu alif ied spec ialistwo rkshop. Displa
ymessag esand warning/ indic ator lam ps 355

Smar
tKey Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions
Á Obtain aNew Key *H
aveSmar tKey replaced. #
Consult aqu alif ied spec ialistwo rkshop.
Á Repla ceKey Battery *T
heSmar tKey batt eryis disc harged. #
Replace thebatt ery(/ page68).
Á Key NotDetected(whit e
displa ymessag e) *T
heSmar tKey iscur rentl yund etect ed. #
Chang eth elocation oftheSmar tKey intheve hicle. #
Ifth eSmar tKey isstill no tre cogni zed,place itin themar kedspace forst ar tin gwit hth eSmar tKey
( / pag e14 6). 356
Displaymessa gesand warning/ indic ator lam ps

Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions
Á Key NotDetected (red dis‐
pla ymessag e) *T
heSmar tKey canno tbe detected and mayno long erbe intheve hicle.
The Smar tKey isno long erintheve hicle andyouswit choffth eengine:
R Youcan nolongerst ar tth eengine.
R Youcan notcen trally lockth eve hicle. #
Ensur eth at theSmar tKey isin theve hicle.
If th eSmar tKey detection functi onhasa mal functi ondueto ast ro ng radio signal source: #
Stop theve hicle immediat elyinaccor dance withth etraf fic condi tions. #
PlacetheSmar tKey inthemar kedspace forst ar tin gth eengine withth eSmar tKey (/ pag e14 6).
Á Don't ForgetYour Key *A
warning tone also sou nds. Thismes sage reminds youto take your Sm artK ey wit hyo uwhen youlea vetheve hicle.
Place theKey inthe
Marked SpaceSeeOpera-
tor's Manual *S
mar tKey detection ismal functi oning. #
Chang eth elocation oftheSmar tKey intheve hicle. #
Place theSmar tKey inthemar kedspace forst ar tin gth eengine withth eSmar tKey (/ pag e14 6). Dis
play messa gesand warning/ indic ator lam ps 35
7

Light
s Displa
ymess ages
Possible causes/conseq uencesand0050 0050
Solutions
: Check LeftLow
Beam (exa mp le) *T
hecor responding lightsourceisfaulty . #
Drive on car efull y. #
Con sult aqu alif ied spec ialistwo rkshop immediat ely.
% LED lightsour ces: thedispla ymessag efo rth ecor responding lightappea rsonl ywhen allthelight- emitt ing
diodes inthelight arefa ulty .
: Malf unctionSee Oper a-
to r’s Man ual *T
heexterior lighting ismalfunct ioning. #
Consult aqu alif ied spec ialistwo rkshop.
: Automatic HeadlampMode
Inoperative *T
helight sensor ismalfunctionin g. #
Consult aqu alif ied spec ialistwo rkshop. 358
Displa ymessag esand warning/ indic ator lam ps