2021 MERCEDES-BENZ E-CLASS ESTATE trailer

#
Do not lock or unlock theve hicle. R
R
eq
eq uir
uir ements:
ements:
R The ball neck is extended and engaged in a
securely loc ked position.
R All-T
All-T err
errain v
ain v ehicles:
ehicles: couple up the trailer in the
Comfort drive prog ram A. (/ page 197)
R All-T
All-T err
errain v
ain v ehicles:
ehicles: ensuretheve hicle is at
th e normal le vel. (/ page 266)
Tr ailers with a 7-pin plug can be connected tothe
ve hicle with thefo llowing adap ters:
R Adapter plug
R Adapter cable
The trailer will be cor rectly de tected bytheve hi-
cle only if thefo llowing conditions are met:
R The trailer is connected cor rectl y.
R The trailer lighting system is in working order.
The functions of thefo llowing systems will be
a.ec tedbya cor rectly connected trailer:
R ESP ®
trailer stabilisation
R Trailer Manoeuvering Assist R
Active Lane Keeping Assist
R Parking Assist PARKTRONIC
R Active Parking Assist
R Blind Spot Assist or Active Blind Spot Assist
R Drive Away Assist
R Cross Tra1c Ale rt
R Reversing camera
R 360° camera
R AIR BODY CONTROL
Coupling up a tr
Coupling up a tr ailer
ailer
* NO
NOTE
TEDamage tothe star ter battery due
to full dis charge Charging
the trailer battery using the po wer
supply of the trailer can damage the star ter
batter y. #
Do not use theve hicle's po wer supply to
ch arge the trailer batter y. #
Remo vethe co ver cap from the ball head and
store it in a safe place. #
Position the trailer on a le vel sur face behind
th eve hicle and couple it up totheve hicle. #
Open the soc ket cap. #
Inse rtthe plug with lug 1ingroo ve 3 on
th e soc ket. #
Turn bayonet coupling 2totheright as far as
it will go. #
Let the cap engage. #
Secure the cable tothe trailer with cable ties
(only if you are using an adap ter cable). #
Make sure that the cable is alw ays slack for
ease of mo vement during cornering. Driving and parking
291
291

Under
thefo llowing conditions, a message may
appear on the inst rument display even if the
trailer has been connec ted cor rectl y:
R LEDs ha vebeen ins talled in the trailer lighting
system.
R The cur rent has fallen below the trailer lighting
system's minimum cur rent (50 mA).
% Accessories can be connected tothe perma-
nent po wer supply up to180 W and tothe
po we r supply that is switched on via the igni-
tion loc k.
U
U ncoupling a tr
ncoupling a tr ailer
ailer &
W
WARNI NG
ARNI NGRisk of being crushed and
becoming trapped when uncoupling a
trailer
When uncoupling a trailer with an engaged
inertia-activated brake, your hand may
become trapped between theve hicle and the
trailer dr awbar. #
Do not uncouple trailers with an engaged
ove rrun brake. *
N NOOTE
TE Damage when uncoupling in a state
of ove rrun Uncoupling in a state of
overrun can damage
th eve hicle. #
Do not uncouple trailers with an engaged
ove rrun brake. &
W
WARNING
ARNING Risk of becoming trapped when
disconnecting the trailer cable
V
V ehicles wit
ehicles wit h lev
h level contr
el contr ol syst
ol system:
em:Thevehicle
may lo wer when the trailer cable is disconnec-
te d.
This could result in you or other people
becoming trapped if your or their limbs are
between theve hicle body and the tyres or
underneath theve hicle. #
Make sure that nobody is underneath the
ve hicle or in the immediate vicinity of the
wheel ar ches when you disconnect the
trailer cable. *
N
NOOTE
TE Damage tothere ar bumper from
ins talling adap ter cables or adap ter plugs The
following parts could be damaged when
swiveling the ball neck fully electricall y:
R Bumper
R Adapter cable
R Adapter plug #
Alwaysre mo vethe adap ter cable or
adap ter plug before swiveling the ball
neck fully electricall y. #
Secure the trailer against rolling away. #
Disconnect the electrical connection between
th eve hicle and the trailer. #
Uncouple the trailer. #
Place the co ver cap on the ball head. 292
292
Driving and parking

Bicy
Bicy
cle r
cle r ac
ack function
k function &
W
WARNI NG
ARNI NGRisk of an accident if the bicy-
cle rack is used incor rectly
The bicycle rack may become de tach ed from
th eve hicle in thefo llowing cases:
R the permissible load capacity of the trailer
hitch is exceeded.
R the bicycle rack is used incor rectl y.
R the bicycle rack is secured tothe ball neck
beneath the ball head.
Obser vethefo llowing foryo ur ow n sa fety and
th at of other road users:
R always adhere tothe permissible load
capacity of the trailer hitch.
R always obser vethe permissible rear axle
load of theto wing vehicle.
R use the bicycle rack only totransport bicy-
cles. R
always mount the bicycle rack proper lyby
attaching tothe ball head and the ball
neck guide pin, if possible.
R when transporting four bicycles, alw ays
use bicycle rack s which ha veadditional
support on the ball neck guide pin.
R use only bicycle rack s appr oved by
Mercedes-Benz.
R always obser vethe bicycle rack operating
instructions. *
N NOOTE TE Damage to, or crac kson, the trailer
hitch due tounsuitable bicycle rack s or
bicycle rack s being used inco rrectly #
use only bicycle rack s appr ovedby
Mercedes-Benz. *
N
NOOTE
TE Increased risk of damage toprop-
erty due tofolded-out ball neck #
When the trailer is not coupled or the
bicycle rack is attached, fold in the ball neck or, in
the case of a fully electric
trailer hitch, retract the ball nec k. Tr
ailer hitch (example with additional guide pin)
Depending on the bicycle rack 's design, di.erent
numbers of bicycles can be transpor ted. Driving and parking
293
293

The
following bicycle rack designs are possible:
R When mounted byattaching toball head 1,
th e maximum load capacity is 75 kg. You can
transport up tothre e bicycles.
R When mounted on ball head 1and guide pin
2, the maximum load capacity is 100 kg. Yo u
can transport up tofour bicycles.
The maximum load capacity is calculate d fromthe
we ight of the bicycle rack and the bicycle rack
load.
Obser vethe no tes on driving with a roof load,
trailer or fully laden vehicle (/ page 182).
When using a bicycle rack , set the tyre pressure
fo r increased load on there ar axle of theve hicle.
Fu rther information on the tyre pressure can be
fo und in the tyre pressure table (/ page 413).
N
No ot tes on loading
es on loading
The lar gerth e distance between the load's centre
of grav ity and the ball head, thegre ater the load
on the trailer hitch. Obser
vethefo llowing no tes:
R mount heavy bicycles as close totheve hicle
as possible
R always distribute the load on the bicycle rack
as evenly as possible across theve hicle's lon-
gitudinal axis
Mercedes-Benz recommends removing all de tach-
able parts from bicycles (e.g. bask ets, ch ild seats,
re ch arge able batteries) before loading them onto
th e bicycle rack . This will impr ovethe aerody-
namic resis tance and centre of grav ity of the bicy-
cle rack.
Alw ays secure the bicycles toprev ent them from
moving around and check them at regular inter-
va ls to ensure that they are secure.
Do not use tarp aulins or other co vers. The driving
ch aracteristics and rear view may be impaired. In
addition, aerodynamic resis tance and the load on
th e trailer hitch will increase. Load distribution on
the bicycle rack
1 Vertical distance between centre of grav ity
and ball head
2 Horizontal distance between centre of grav ity
and ball head
3 The centre of grav ity is on theve hicle's cent re
axis
Obser vethefo llowing information when loading
th e bicycle rack: 294
294
Driving and parking

Loading t
Loading t
he bicy
he bicycle r
cle rack
ack 3 bicy
3 bicy
cles
cles 4 bicy
4 bicycles
cles
To talwe ight of
bicycle rack and
load Up
to75 kg Up to100 kg
Max. distance
1 420 mm 420 mm
Max. distance
2 300 mm 400 mmWhen transporting
four bicycles or a tota lwe ight
between 75 kg and 100 kg, alw ays use bicycle
ra ck s with additional support on the trailer hitch
guide pin. V V
ehicle to
ehicle towing ins
wing ins tr
tructions
uctions
The vehicle is not suitable forth e use of tow bar
systems that are used for 0at towing or dinghy
to wing, forex ample. Attach ing and using tow bar
systems can result in damage totheve hicle.
When you are towing a vehicle with tow bar sys-
te ms, safe driving characteristics cann otbe guar- anteed
forth eto wing vehicle or theto we dve hicle.
The vehicle-trailer combination may swer vefrom
side toside.
Obser vethefo llowing information:
R Perm itted towing me thods (/ page 402)
R The no tes on towing theve hicle with bo th
axles on thegr ound (/ page 403) Driving and parking
295
295

aTer cleaning before parking it. The brake
disks and brakepads warm up and dry out.
W
W indo ws
indo ws
R Clean the windo wsinside and outside with a
damp clo thand with a cleaning agent recom-
mended for Mercedes-Benz.
R Do not use dry clo ths or abrasive or sol vent-
based cleaning agents toclean the inside of
windo ws.
% ATer changing the wiper blades or treating
th eve hicle with wax, clean the windscreen
th oroughly with cleaning agents recommen-
ded for Mercedes-Benz. Failure toobser vethe
application instructions may result in damage,
smear mar ksor dazzling spots.
% Remo veextern al fogging or dirt on the wind-
screen in front of the multifunction camera.
Otherwise, driving systems and driving saf ety
systems may be impaired or not available
(/ page 229).
W
W iper blades
iper blades
R Movethe wiper arms into there placement
position (/ page 153). R
With th e wiper arms folded out, clean the
wiper blades with a damp clo th.
% Make sure that the wiper blades are coated.
The coating can lea veresidues on a clo th. Do
not rubth e wiper blades excessively or clean
th em too oTen.
Ext
Ext er
erior lighting
ior lighting
R Clean the lenses with a wet sponge and mild
cleaning agent, e.g. car sha mpoo.
R Only use cleaning agents or cleaning clo ths
th at are suitable for plastic lenses.
V
V ehicle soc ke
ehicle soc ket (high-v
t (high-v olt
oltag
age batt
e batt er
ery)
y)
R Use clean water and a soT clo thtoclean the
ve hicle soc ket.
R Do not use high-pressure cleaners or cleaning
agents, such as soap.
Sensors Sensors
R Clean the sensors in the front and rear bump-
ers with a soT clo thand car shampoo
(/ page 229).
R When using a high-pressure cleaner, main tain
a minimum distance of 30 cm. R
R e
ev
ver
er sing camer
sing camer a and 360° Camera
a and 360° Camera
R Toopen there ar camera co ver,switch on the
ve hicle.
R Use clean water and a soT clo thtoclean the
camera lens.
R Do not use a high-pressure cleane r.
T
T ailpipes
ailpipes
R Clean with a cleaning agent recommended for
Mercedes-Benz, especially in the winter and
aTer washing theve hicle.
R Do not use acidic cleaning agents.
Tr
Tr ailer hitch
ailer hitch
R Obser vethe no tes on care in the trailer hitch
manufacturer's operator manual.
R Do not clean the ball neck with a high-pres-
sure cleaner or sol vent.
R Remo vetraces of rust on the ball, forex ample,
with a wire brush.
R Remo vedirt with a lint-free clo th.
R ATer cleaning, lightly oil or grease the ball
head. 386
386
Maintenance and care

%
Before using trailers wi thanti-torsional cou-
pling, obser vethe manufacturer's operator
manual. N
No
ot
tes on car
es on car e of t
e of the int
he int er
erior
ior &
W
WARNING
ARNING Risk of injury from plastic parts
breaking o. aTer the use of sol vent-based
ca re products
Care and cleaning products containing sol-
ve nts can cause sur faces in the cockpit to
become porous. When the airbags are
deplo yed, plastic parts may break away. #
Do not use any care or cleaning products
containing sol vents toclean the cockpit. &
W
W ARNING ARNING Risk of injury or fatal injuries
from bleached seat belts
Bleaching or dyeing seat belts can se verely
we aken them.
This can, forex ample, cause seat belts to tear
or fail in an accident. #
Never bleach or dye seat belts. To
avo id damage totheve hicle, obser vethefo l-
lowing no tes on cleaning and care:
Seat belts
Seat belts R Clean with luk ewarmand soapy water.
R Do not use chemical cleaning agents.
R Do not dry byheating them toove r 80°C or
ex posing them todirect sunlight.
Display
Display
R Switch o. the display and let it cool down.
R Clean the sur face carefully with a micro/bre
clo thand a suitable displ aycare product (TFT-
LC D).
R Do not use any other agents.
Head-up displ ay
Head-up display
R Clean with a soT, non-static, lint-free clo th.
R Do not use cleaning agents.
Plas
Plastic tr tic tr im
im
R Clean with a damp micro/bre clo th.
R For heavy soiling: Use a cleaner recommen-
ded for Mercedes-Benz. R
Do not attach stic kers, /lms or similar materi-
als.
R Do not allow cosmetics, insect repellent or
sun cream tocome in contact with the plastic
trim.
R
R eal w
eal w ood and tr
ood and tr im elements
im elements
R Clean with a micro/bre clo th.
R Blackpiano-lacquer look: Clean with a damp
clo thand soapy water.
R For heavy soiling: Use a cleaner recommen-
ded for Mercedes-Benz.
R Do not use sol vent-based cleaning agents, pol-
ishes or waxes.
R
R oof lining
oof lining
R Clean with a brush or dry shampoo.
Car
Car pet
pet
R Use a carpet and textile cleaning agent recom-
mended for Mercedes-Benz. Maintenance and care
387
387

&
W
WARNI NG
ARNI NGRisk of accident when towing a
ve hicle which is too heavy
If th eve hicle tobe tow- star ted or towe daway
is heavier than the permissible gross mass of
yo ur vehicle, thefo llowing situations can
occur:
R theto wing eye may become de tach ed.
R theve hicle/trailer combination may
swer veorove rturn. #
Before tow- starting or towing away,
ch eck if theve hicle tobe tow- star ted or
to we dawa yex ceeds the permissible
gr oss mass. If a
vehicle must be tow- star ted or towe dawa y,its
permissible gross mass must not exceed the per-
missible gross mass of theto wing vehicle. #
Information on the permissible gross mass of
th eve hicle can be found on theve hicle identi-
/cation plate (/ page 431).#
V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: do not
open the driver's door or front passenger door;
the automatic transmission otherwise
automatically shiTs toposition j. #
Fitth eto wing eye (/ page 406). #
Fasten theto wing device.
* N
NOOTE
TE Damage due toincor rect connec-
tion of theto w bar #
Only connect theto w rope or tow bar to
th eto wing eyes. #
Deactivate the automatic locking mechanism
(/ page 85). #
Do not activate the HOLD function. #
Deactivate tow- awa y protection
(/ page 103). #
Deactivate Active Brake Assist (/ page 257). #
V
V ehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: shiTthe
automatic transmission toposition i. #
Release the electric parking brake. &
W
WARNING
ARNING Risk of accident due tolimited
saf ety-re lated functions during theto wing
process
Saf ety-re lated functions are limited or no lon-
ge rav ailable in thefo llowing situations:
R theve hicle is switched o..
R the brake system or po wer steering system
is malfunctioning.
R the energy supply or the on-board electri-
cal system is malfunctioning.
When your vehicle is towe daw ay, signi/cantly
more e.ort may be requ ired tosteer and
brake than is normally requ ired. #
Use a tow bar. #
Make sure that the steering wheel can
mo vefreely be fore towing theve hicle
awa y. 404
404
Breakdown assistance