2021 MERCEDES-BENZ C-CLASS CABRIOLET service

Importing/exporting a user profile
Re
quirements:
R There is an Internet connection
(/ page 323).
R A Mercedes me account exists at https://
me.secure.mercedes-benz.com.
R The Personalisation service is active.
R The function is available in your count ry.
Multimedia sy stem:
4 System 5
g Personalisation
5 Manual export/import
Importing a user profile #
Select Import profiles from the server.
The The profile import overwrites the exist-
ing profiles. Do you want to continue? mes‐
sage appears. #
Select Yes.
User profiles are impor ted.
Exporting a user profile #
Select Export profiles to the server.
User profiles are expor ted. %
Only individual profiles can be impor ted or
ex por ted. The individual profiles are alw ays
collectively impor ted or expor ted.
% Certain settings, such as address book
ent ries or pr evious destinations from the
navigation sy stem, are not expor ted.
Setting user profile options
Multimedia sy stem:
4 System 5
g Personalisation #
Highlight a profile. #
Select ¥options.
The following options are available:
R Rename
R Delete
R Reset
% The guest profile cannot be dele ted or
re named. So
ftwa reupdates Information on software updates
The multimedia sy
stem displa ysa cor responding
message when a software update isavailable.
The availability of this function is dependent on
th e count ry.
Depending on the source, you can per form
va rious upda tes: Source of
the
update Up
date type
Up dates via mobile
phone Na
vigation map, sys‐
te m updates, Digital
Owner's Manual
Up dates via an exter‐
nal storage medium,
e.g. a USB flash drive Na
vigation maps %
Software updates via mobile phone requ ire
an active Internet connection forth eve hicle.
This is not available in all countries. For fur‐
th er information on connecting tothe Inter‐
net, see (/ page 322). Multimedia sy
stem 265

Ad
vantages of software updates
Software updates ensure your vehicle's tech nol‐
ogy is up-to-date.
In order tocons tantly impr ovethequ ality of our
services you will recei vefuture software updates
fo ryo ur multimedia sy stem, the Mercedes me
connect services and your vehicle's communica‐
tion module. These will be sent to you via the
mobile phone connection in your vehicle and, as
an option, ins talled automaticall y.Yo u can moni‐
to rth est atus of your software updates on the
Mercedes me Portal and find information about
po tential inno vations.
Yo ur advantages at a glance:
R Con veniently recei vesoftware update s via
th e mobile phone network
R Impr ovesth equ ality and availability of
Mercedes me connect services
R Keeps your multimedia sy stem and communi‐
cation module up-to-date
Fu rther information about software updates can
be found at https://me.secure.mercedes-
benz.com Car
rying out software updates
Requ irements:
R There is an Internet connection
(/ page 322).
R For automatic so ftwa reupdates: your
ve hicle has a permanently ins talled commu‐
nication module.
Multimedia sy stem:
4 System 5
Software update
Au tomatic so ftwa reupdates #
Activate Automatic online updates O.
The software upda tes will be downloaded
and ins talled automaticall y.
The cur rent status of the software update is
displa yed.
Manual software updates #
Switch off Automatic online updates ª. #
Select a software update from the list and
st art the update. Ac
tivating a so ftwa reupdate #
Restart the sy stem.
Fu nction of important sy stem upda tes
Impor tant sy stem updates may be necessary for
th e security of your multimedia sy stem's data.
Please ins tallth ese updates, otherwise the
security of your multimedia sy stem cann otbe
ensured.
% If automatic online updates are activated,
th e sy stem updates will be downloaded auto‐
matically (/ page 266).
As soon as a sy stem update is available for
download, a cor responding message appears on
th e media displa y.
Yo u ha vethefo llowing selection options:
R Download
The sy stem update will be downloaded in the
bac kground.
R Details
Info rm ation about the pending sy stem
update is displa yed.
R Later 266
Multimedia sy stem

The sy
stem update can be downloaded man‐
ually at a later time (/ page 266).
Yo u will be informed when the download is com‐
ple teand the sy stem update is ready for ins talla‐
tion.
% Park theve hicle safely in a suitable location
before starting the ins tallation.
Re quirements forth e ins tallation:
R The ignition is switched on.
R The engine is not running.
R Notes and warnings ha vebeen read and
accep ted.
R The parking brake is applied.
If all requirements are met, the sy stem update is
ins talled. The multimedia sy stem cann otbe
operated during the ins tallation and vehicle func‐
tions are restricted.
If er rors should occur during the ins tallation, the
multimedia sy stem automatically attem ptsto
re store the pr evious version. If restoration of the
pr ev ious version is not possible, a symbol
appears on the multimedia sy stem displa y.Con‐ sult a
qualified specialist workshop toresol ve
th e problem. Re
set function &
WARNING Risk of accidents due tofail‐
ure of multimedia display functions
While the multimedia sy stem is being reset,
its functions such as there ve rsing camera
are not available. #
Only re setthe multimedia sy stem when
th eve hicle is stationar y. Multimedia sy
stem:
4 System 5
Reset
Pe rsonal data is dele ted, forex ample:
R Station presets
R Connec ted mobile phones #
Select Yes.
If PIN pr otection is activated, a prom ptappears
asking if you also wish torestore this to thefa c‐
to ry settings during a reset. #
Select Yes. #
Enter the cur rent PIN.
The PIN is reset.
or #
Select No.
The cur rent PIN stay sth e same af terre set‐
ting.
% Ifyo u ha veforg ottenyo ur PIN, a Mercedes-
Benz service centre can deactivate the PIN
pr otection foryo u.
A prom ptappears again asking whe ther you
re ally wish toreset. #
Select Yes.
The multimedia sy stem is reset tothefa ctory
settings. Multimedia sy
stem 267

Multimedia sy
stem:
4 Navigation #
Tosho w:swipe left on theto uchpad or the
To uch Control.
or #
Slide the controller tothe left. #
Tohide: swipe right on theto uchpad or the
To uch Control. or #
Slide the controller totheright.
% Toshow or hide lo wer menu le vels, swipe or
slide tothe left or right as many times as
necessar y. Destination ent
ry Entering a POI or address
&
WARNING Risk of di stra ction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle
when driving, you will be distracted from the
traf fic situation. This could also cause youto
lose control of theve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad and traf
fic conditions and ope rate the
equipment with theve hicle stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating the multimedia sy stem.
Re quirements:
R For the online sear ch:Me rcedes me con‐
nect is available.
R You ha vea user account forth e Mercedes
me Portal.
R The service has been activated at a
Mercedes-Benz service centre.
Fu rther information can be found at: https://
www.mercedes.me
Multimedia sy stem:
4 Navigation #
Show the navigation menu. #
Select ªEnter destination .270
Multimedia sy stem

#
Tochange the order of destinations: high‐
light the destination or the intermediate des‐
tination. #
Select ¥Move . #
Movethe intermediate destination tothe
desired position. #
Press theTo uch Control, the controller or the
to uchpad. #
Todel ete a destination: highlightthe desti‐
nation or the intermediate destination. #
Select ¥Delete.
Calculating a route with intermediate desti‐
nations
Re quirements:
R The destination and at least one intermediate
destination ha vebeen entered.
Multimedia sy stem:
4 Navigation
5 Intermediate destinations and info #
Select Start new route guidance.
The route is calculated with the set inter‐
mediate destinations. Selecting a contact
for destination entry
Re quirements:
R A mobile phone is connec tedto the multime‐
dia sy stem (/ page 298).
R The "N avigate tocontact" online service is
av ailable and activated.
Multimedia sy stem:
4 Navigation
5 ¬ Previous and other destinations
5 Contacts #
Select the conta ct.
The contact de tails are displa yed. #
Select the address.
The Please wait... message appears. The
sear chis car ried out online. #
Select the destination.
Fi ltering displa ysfor contacts #
Enter a name or telephone number, forex am‐
ple, into the sear chfield. #
Select ¡.
The firs t contact in the list is highlighted. #
Select the conta ct. #
Select the address.
Entering geo-coordina tes
Multimedia sy stem:
4 Navigation
5 ¬ Previous and other destinations
5 Geo-coordinates #
Ente rge o-coordinates as latitude and longi‐
tude coordinates in degrees, minutes and
seconds.
The map sho ws the position. #
Confirm the entry. #
Tocalculate a route: select Start route
guidance. #
If a route has already been created, select
Start new route guidance orSet as inter-
mediate destination .
Entering the destination as a 3 wordaddress
Re quirements:
R Sear ching for a destination using 3 word
addresses is possible in the online sear ch
( / page 270). Multimedia sy
stem 275

The prom
ptFuel tank reserve level Do you want
to start the search for filling stations? appears. #
Select Yes.
The au tomatic filling station sear chbegins.
The available filling stations along thero ute
or in the vicinity are displa yed. #
Select thefilling station. #
When there is no route, thefilling station is
set as the destination.
or #
When there is a route, thefilling station is set
as the next intermediate destination.
St arting the automatic service station
sear ch
Re quirements:
R ATTENTION ASSIST and theSuggest rest
area function are activated (/ page176).
Driving si tuation
The ATTENTION ASSIST Do you want to start
the rest area search? messageis shown. #
Select Yes.
The service station sear ch starts. The availa‐
ble service stations along thero ute or in the
vicinity of theve hicle's cur rent position are
displ ayed. #
Select the service station.
The service station address is displa yed. #
Ifro ute guidance is not active, select Start
route guidance .
The selected service station is set as a desti‐
nation. Route guidance begins.
or #
Ifro ute guidance is active, select Start new
route guidance orSet as next intermediate
destination .
Start new route guidance: the selected
service station is set as a new destination.
The pr evious destination and all intermediate
destinations are dele ted. Ro ute guidance to
th e service station begins.
Set as next intermediate destination: the
selected service station is set as the next
intermediate destination. Route guidance
begins. Ro
ute guidance Note
s onroute guidance &
WARNING Risk of di stra ction from oper‐
ating integrated communication equip‐
ment while theve hicle is in motion
If yo u operate communication equipment
integrated in theve hicle when driving, you
will be distracted from the tra ffic situation.
This could also cause youto lose control of
th eve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating the multimedia sy stem.
Ro ute guidance begins once a route has been
calculated. 280
Multimedia sy stem

Switching navigation announcements on/off
Re quirements:
R route guidance is active. #
Toswitch off: pressthevo lume control on
th e multifunction steering wheel during a
navigation announcement (/ page 253).
or #
Press thevo lume control on the cent recon‐
sole du ring a navigation announcement
(/ page 253).
The Spoken driving recommendations have
been deactivated. messageappears.
or #
Show the navigation menu (/ page 269).#
Select !Driving recommendation .
The symbol changes to# . #
Toactivate: select#Driving recommen-
dation .
The cur rent navigation announcement is
pl ay ed. %
Inthefo llowing situations, navigation
announcements are switched on automati‐
cally:
R A new route guidance is star ted.
R The route is recalculated.
% You can add and call up this function as a
fa vo urite under Spoken driving recommenda-
tions on/off.
Swit ching navigation announcements on/off
during a phone call #
Select System. #
Select õAudio. #
Select Navigation and traffic announce-
ments. #
Swit chDriving recommendations during
phone call onO or off ª.
Ad justing the volume of navigation
announcements
Re quirements:
R Route guidance is active. #
On the multifunction steering wheel or
on the multimedia sy stem: turn thevo lume
control on the multifunction steering wheel
during a navigation announcement.
or #
Turn thevo lume control on the cent recon‐
sole du ring a navigation announcement
(/ page 254).
% Inthefo llowing situations, thevo lume is
ra ised tothe maximum volume or lo weredto
th e minimum volume:
R A new route guidance is star ted.
R The route is recalculated.
% The minimum volume can be individually set
at a Mercedes-Benz Service Cent re. #
Via sy stem settings: selectSystem. #
Select õAudio. #
Select Navigation and traffic announce-
ments. #
Select Driving recommendation volume. #
Set thevo lume. Multimedia sy
stem 283

%
Recei ved destinations are sa ved in the pr evi‐
ous destinations.
A prom ptappears on the media displa y.#
A destination has been received without
picture information: selectYes. #
Ifro ute guidance is not active, select Start
route guidance .
The route tothe destination is calculated.
The map sho ws thero ute. Route guidance
th en begins.
or #
Ifro ute guidance is active, select Start new
route guidance orSet as next intermediate
destination .
Start new route guidance: there cei ved desti‐
nation address is set as a new destination.
The pr evious destinations and intermediate
destinations are dele ted. Ro ute guidance to
th e new destination begins.
Set as next intermediate destination :the
re cei ved destination address is set as the
next intermedia tedestination. Route guid‐
ance begins. #
A destination has been received with pic‐
tu re information: selectStart route guid-
ance.
Ro ute guidance starts. Ro
ute guidance with cur rent traf fic re ports Tr
af fic information overview
The services are not available in everycountr y.
Tr af fic re ports can be recei ved with thefo llowing
services:
R Live Traf fic Information
R FM RDS-TMC
It is not possible touse bo thservices simultane‐
ously.
Live Traf fic Information or FM RDS-TMC is dis‐
pl ay ed with a symbol.
% Hazard warnings can be recei ved using the
Car-to-X service.
There may be dif fere nces between the traf fic
re ports recei ved and the actual road and traf fic
conditions. Impor
tant information on Live Traf fic Informa‐
tion:
R Current tra ffic reports are recei ved via the
Internet connection or via data roaming (for
selec ted count ries).
R The traf fic situation is upda ted at short, regu‐
lar inter vals.
R In selec ted count ries, the subscription
service is available free of charge for a period
of thre eye ars from the manufacturing date.
The subscription information sho wsthest a‐
tus (/ page 287).
Re gis tering Live Traf fic Information:
R The service has been regis tere d with
Mercedes me (/ page 287).
R Registration is car ried out at a Mercedes-
Benz service cent re.
Information on theve hicle's position is regularly
sent toMercedes-Benz AG. The da tais immedi‐
ately rende red anonymous byMercedes-Benz AG
and forw arded tothe tra ffic data pr ovider. Using
th is data, traf fic re ports releva nt totheve hicle's
position are sent totheve hicle. The vehicle acts 286
Multimedia sy stem