2021 MERCEDES-BENZ A-CLASS HATCHBACK lock

Centr
Centr
all
ally loc
y loc king and unloc
king and unloc king t
king the v
he vehicle fr
ehicle fr om
om
t
t he inside
he inside #
T
To unloc
o unloc k:
k:press button 1. #
T
To loc
o loc k:
k:press button 2.
The red indicator lamp on button 2lights up
once theve hicle is loc ked.
This does not lock or unlock the fuel /ller 0ap. Plug-in h
Plug-in h ybr
ybrid:
id:the soc ket 0ap is also loc ked and
unloc ked. The soc ket 0ap can be opened even if a
ke y is de tected in the car.
The vehicle is not unloc ked:
R ifyo u ha veloc kedth eve hicle using thekey
R ifyo u ha veloc kedth eve hicle using KEYLESS-
GO Loc
Loc
king/unloc
king/unloc king t
king the v
he v ehicle wit
ehicle wit h KEYLESS-GO
h KEYLESS-GO R
R
eq
eq uir
uir ements:
ements:
R The key is outside theve hicle.
R The dis tance between theke y and theve hicle
does not exceed 1 m.
R The driver's door and the door on which the
door handle is used are closed.
* NO
NOTE
TEVehicle damage due touninten-
tional opening of theta ilgate R
when using an automatic car wash
R when using a high pressure cleaner #
Deacti vate the function of theke y in
th ese situations.
or #
Make sure that theke y is at a minimum
dis tance of 3 m away from theve hicle. Obser
vethe no tes:
R onwashing theve hicle in a car wash
(/ page 337)
R on using a high pressure cleaner
(/ page 339) Opening and closing
87 87

#
T To unloc o unloc k t
k the v
he v ehicle:
ehicle: touch the inner sur face
of the door handle. #
T To loc o loc k t
k the v
he v ehicle:
ehicle: touch sensor sur face 1
or 2. #
Conv Conv enience closing:
enience closing: touch recessed sensor
sur face 2 until the closing process has been
comple ted. %
Further information on con venience closing
(/ page 94).
If yo u open theta ilgate from outside, it is auto-
matically unloc ked. Pr Pr
oblems wit
oblems wit h KEYLESS-GO, tr
h KEYLESS-GO, tr oubleshoo
oubleshooting
ting Y
Y
ou can no long
ou can no long er loc
er loc k or unloc
k or unloc k t
k the v
he v ehicle using
ehicle using
KEYLESS-GO
KEYLESS-GO
Po ssible causes:
R The function of theke y has been deactivated.
R The key battery is weak or dischar ged. #
Activate the function of theke y (/ page 83). #
Check the battery using the indicator lamp
(/ page 82). #
Replace theke y batter y,if necessary
(/ page 84). #
Use there placement key. #
Use the emer gency keyto lock or unlock
(/ page 89). #
Have theve hicle and keych ecked at a quali-
/ed specialist workshop. Ther Ther
e is int
e is int erf
erfer
erence fr
ence fr om a pow
om a pow er
erful r
ful r adio signal
adio signal
sour
sour ce
ce
Po ssible causes if the function of KEYLESS-GO is
impaired:
R high voltage po wer lines
R mobile phones
R electronic devices (no tebooks, tablets)
R shielding due tome tal objects or induction
loops for electrical gate systems or automatic
bar riers #
Make sure that there is su1cient distance
between theke y and the po tential sou rce of
inter fere nce. A
A
ctiv
ctiv ating/deactiv
ating/deactiv ating t
ating the aut
he automatic loc
omatic loc king f
king fea-
ea-
ture
ture The
vehicle is loc ked automatically when theve hi-
cle is switched on and the wheels are turning
fa ster than walking pace. 88
88
Opening and closing

#
T To activ o activ at
at e:
e: press and hold button 2for
appr oximately /ve seconds until an acoustic
signal sounds. #
T To deactiv
o deactiv at
ate:
e: press and hold button 1for
appr oximately /ve seconds until an acoustic
signal sounds.
The red indicator lamp on button 2lights up
once theve hicle is loc ked. In
thefo llowing situations, there is a danger of
being loc ked out when the function is activated:
R while theve hicle is being tow- star ted or
pushed
R ifth eve hicle is being tested on a roller dyna-
mome ter Loc Loc
king/unloc
king/unloc king t
king the v
he vehicle wit
ehicle wit h t
h the emer-
he emer-
g
g ency key
ency key Loc
Loc
king/unloc
king/unloc king t
king the dr
he driv
iver's door wit
er's door wit h t
h the
he
emerg
emerg encykey
ency key
% Ifyo u wish tolock theve hicle entirely using
th e emer gency key,/rst press the button for
locking from the inside while the driver's door
is open. Then proceed tolock the driver's
door using the emer gency key. #
Remo vethe emer gency key (/ page 84). #
Inse rtthe emer gency key as far as it will go
into opening 1inthe co ver. #
Pull and hold the door handle. #
Pull the co ver on the emer gency key as
straight as possible away from theve hicle until
it re leases. #
Release the door handle. Opening and closing
89
89

#
T To unloc o unloc k:
k:turn the emer gency key anti-cloc k-
wise toposition 1. #
T
To loc
o loc k:
k:turn the emer gency key clockwise to
position 1. #
Carefully press the co ver onto the lock cylin-
der until it engages and is seated /rml y.Loc
Loc
king t
king t he fr
he front passeng
ont passeng er door and r
er door and r ear doors
ear doors #
Insert a suitable object, e.g. the emer gency
ke y,into opening 1onthe door loc k. #
T
T o loc
o loc k t
k the
he leT-hand
leT-hand side of t
side of the v
he vehicle:
ehicle: turn
th e emer gency key anti-clockwise as far as it
will go. #
T
To loc
o loc k t
k the r
he r ight-hand side of t
ight-hand side of t he v
he vehicle:
ehicle: turn
th e emer gency key clockwise as far as it will
go.
If th e loc ked door is then closed, it can no longer
be opened from the outside. Load com
Load com
par
partment
tment Opening t
Opening t
he t
he tailg
ailgate
ate &
D
DAN
AN GER
GER Risk of poisoning from exhaust
ga ses
Combustion engines emit poisonous exhaust
ga ses, such as carbon monoxide. Exhaust
ga ses can enter theve hicle interior if theta il-
ga te is open when theve hicle is running,
especially if theve hicle is in motion. #
Always switch o. theve hicle before
opening theta ilgate. #
Never drive with theta ilgate open. 90
90
Opening and closing

*
N
N O
OTE
TE Damage totheta ilgate caused by
obstacles abo vetheve hicle The
tailgate swings rear wa rds and upwards
when it is opened. #
Make sure that there is su1cient space
behind and abo vetheta ilgate. #
Pull theta ilgate handle. Closing t
Closing t
he t
he tailg
ailgate
ate &
W
W ARNING
ARNING Risk of injury from unsecured
items in theve hicle
If objects, lug gage or loads are not secured or
not secured su1cient ly,they could slip, tip
ov er or be thro wn around and thereby hit vehi-
cle occupants.
There is a risk of injur y,particular lyin the
eve nt of sudden braking or a sudden change
in direction. #
Always st owobjects in such a wayth at
th ey cannot be thro wn around. #
Before the journe y,secure objects, lug-
ga ge or loads against slipping or tipping
ove r. Obser
vethe no tes on loading theve hicle.
N No ot
tes on closing t
es on closing t he t
he tailg
ailgat
ate:
e: your vehicle is
equipped with automatic keyre cognition. If a key
belonging totheve hicle is de tected in theve hicle,
th eta ilgate will not be loc ked.
No tethat theta ilgate will not be loc ked in thefo l-
lowing situation:
R You ha veloc kedth eve hicle and close theta il-
ga te while a key belonging totheve hicle is
inside theve hicle.
and
R A second key belonging totheve hicle is not
de tected outside theve hicle.
Au tomatic keyre cognition is only an aid and is not
a substitute foryo ur attentiveness. #
Before locking, ensure that at least one key
belonging totheve hicle is outside theve hicle. #
T To close t
o close t he t
he tailg
ailgat
ate:
e: pull theta ilgate down-
wa rds with the handle and let it drop into the
loc k. U
U
nloc
nloc king t
king t he t
he tailg
ailgat
ate wit
e wit h t
h the eme rg
he emerg encykey
ency key R
R
eq
eq uir
uir ements:
ements:
R The rear seat backrest has been folded
fo rw ard.
R The load compartment co ver has been
re mo ved. Opening and closing
91
91

#
Remo vethe emer gency key (/ page 84). #
Inse rtemer gency key2 into opening 1in
th e trim and push it in.
The tailgate will be unloc ked. Side windo
ws
Side windo ws Opening and closing t
Opening and closing t
he side windows
he side wind ows &
W
WARNI NG
ARNI NGRisk of becoming trapped when
opening a side wind ow
When you open a side windo w,parts of the
body could be dr awn in or become trapped
between the side window and window frame. #
When opening, make sure that nobody is
to uching the side windo w. #
If someone is trapped, release the but-
to n immedia tely or pull it in order to
close the side window again. &
W
WARNING
ARNING Risk of becoming trapped when
closing a side window
When closing a side windo w,body parts could
be trapped in the closing area in the process. #
When closing, make sure that no body
parts are in the closing area. #
If someone is trapped, release the but-
to n immedia tely or press the button in
order toreopen the side windo w. &
W
WARNI NG
ARNI NGRisk of becoming trapped when
ch ildren operate the side windo ws
Children could become trapped if they operate
th e side windo ws,particular lywhen unat ten-
ded. #
Activate thech ild saf ety lock forth ere ar
side wind ows. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. #
Never lea vechildren unattended in the
ve hicle. R
R
eq
eq uir
uir ements:
ements:
R The po wer supply or theve hicle has been
switched on. 92
92
Opening and closing

#
During opening and closing, make sure
th at no body parts are in thera nge of
mo vement. #
Release the button immediately if some-
body becomes trapped.
or #
Brie0y press the button in any direction
during automatic operation.
The opening or closing process will be
stopped. &
W WARNING
ARNING Risk of entrapment if the slid-
ing sunroof is operated bychildren
Children operating the sliding sunroof could
get caught in the moving parts, particular lyif
unattended. #
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. &
W
WARNING
ARNING Risk of becoming trapped when
th ero ller sunblind is being opened and
closed
Body parts may become trapped between the
ro ller sunblind and frame or sliding roof. #
When opening or closing, make sure that
no body parts are in thero ller sunblind's
ra nge of mo vement. #
Release the button immediately if some-
body becomes trapped.
or #
Brie0y press the button in any direction
during automatic operation.
The opening or closing process will be
stopped. *
N NOOTE
TE Malfunction due tosnow and ice Sn
ow and ice may cause the sliding sunroof to
malfunction. #
Open the sliding sunroof only if it is free
of snow and ice. *
N
NOOTE
TE Damage caused byprotru ding
objects Objects
that pr otru de from the sliding sunroof
may damage the seals. #
Do not allow anything toprotru de from
th e sliding sunroof. *
N
NOOTE
TE Damage tothe panorama sliding
sunroof due tonon-appro vedro of luggage
ra cks The panorama sliding sunroof may be dam-
aged
bythero of luggage rack ifyo u attem ptto
open it when using a roof luggage rack not
te sted and appro vedfo r Mercedes-Benz. #
When a roof luggage rack is /t ted, open
th e panorama sliding sunroof only if this
has been tested and appro vedfor
Mercedes-Benz.
The pano rama sliding sunroof may be raised
to allow ventilation of theve hicle interior. 96 96
Opening and closing

R
when tow- awa y protection is triggered
(/ page 100)
The ATA system is primed automatically aTer
appr oximately ten seconds in thefo llowing situa-
tions:
R aTer locking theve hicle with thekey
R aTer locking theve hicle using KEYLESS-GO Indicator lamp
10ashes when theATA system is
primed.
The ATA system is deacti vated automatically in the
fo llowing situations:
R aTer unlocking theve hicle with thekey
R aTer unlocking theve hicle using KEYLESS-GO
R aTer pressing the start/s top button with the
ke y in the st owage compartment
(/ page 166)
% When the Mercedes‑Benz emer gency call sys-
te m is active and the alarm st ays on for more
th an 30 seconds, a message is automatically
sent tothe Customer Assistance Centre
(/ page 320).
Deactiv Deactiv ating t
ating theATA
he ATA #
Press theÜ orß button on thekey.
or #
Press the start/s top button with theke y in the
st ow age compartment (/ page 166)
Deactiv
Deactiv ating t
ating the alar
he alar m using KEYLESS-GO
m using KEYLESS-GO #
Grasp the outside door handle with thekey
outside theve hicle. F
F
unction of tow
unction of tow-awa
-a wa y pr ot
y pr otection
ection An audible and visual alarm is triggered if an alter-
ation
toyour vehicle's angle of inclination is
de tected while tow- awa y protection is primed.
To w- awa y protection is automatically primed aTer
appr oximately 60 seconds:
R aTer locking theve hicle with thekey
R aTer locking theve hicle using KEYLESS-GO
To w- awa y protection is only primed when thefo l-
lowing components are closed:
R doors
R tailgate
To w- awa y protection is automatically deactivated:
R aTer pressing theÜ button on thekey
R aTer pressing the start/s top button with the
ke y in the st owage compartment
(/ page 166)
R aTer unlocking theve hicle using KEYLESS-GO
Information on collision de tection on a par ked
ve hicle (/ page 218). 100 100
Opening and closing