2021 MERCEDES-BENZ A-CLASS HATCHBACK reset

Connecting and using ano
ther device with the
diagnostics connection can ha vethefo llowing
e.ects:
R Malfunctions in theve hicle system
R Perm anent damage tovehicle components
Please referto thewa rranty term s and conditions
fo rth is matter.
Moreo ver,connecting equipment tothe diagnos-
tics connection can lead toemissions monitoring
information being reset, forex ample. This may
lead totheve hicle failing tomeet there qu ire-
ments of the next emissions inspection during the
main inspection. Quali/ed
Quali/ed
specialis
specialist w
t work
ork shop
shop
A qu ali/ed specialist workshop has the necessary
special skills, tools and quali/cations tocor rectly
car ryout any necessary workon your vehicle.
This particular lyapplies tosaf ety-re leva nt wo rks.
Alw ays ha vethefo llowing workcar ried out on
yo ur vehicle at a quali/ed specialist workshop:
R Safety-re leva nt wo rks R
Service and maintenance work
R Repair work
R Modi/cations as well as installations and con-
ve rsions
R Workon electronic components
R Plug-in h
Plug-in h ybr
ybrid:
id:workon thehy brid system
Mercedes‑Benz recommends a Mercedes‑Benz
service cent re. V
V
ehicle r
ehicle r egis
egistrtration
ation
Mercedes-Benz may ask its service centres to
car ryout tech nical inspections on cer tain vehi-
cles. The quality or saf ety of theve hicle is
impr oved as a result of the inspection.
Mercedes-Benz can only inform you about vehicle
ch ecks if Mercedes-Benz has your registration
data.
It is possible that your vehicle has not yetbeen
re gistered in your name in thefo llowing cases:
R ifyo ur vehicle was not pur chased at an author-
ised specialist deale r. R
ifyo ur vehicle has not yetbeen examined at a
Mercedes-Benz service cent re.
It is advisable toregister your vehicle with a
Mercedes-Benz service cent re.
Inform Mercedes-Benz as soon as possible about
any change in address or vehicle ownership. Yo u
can do this at a Mercedes-Benz service centre,
fo rex ample. Corr Corr
ect use of t
ect use of t he v
he vehicle
ehicle
If yo ure mo veany warning stic kers,yo u or others
could failto recognise cer tain dangers. Lea ve
wa rning stic kers in position.
Obser vethefo llowing information in particular
when driving your vehicle:
R the saf ety no tes in this Owner's Manual, vehi-
cle-speci/c supplements and fu rther supple-
men tary documents
R tech nical data forth eve hicle
R tra1c rules and regulations
R laws and saf etystanda rds per taining tomo tor
ve hicles 40
40
Gene
ral no tes

Go
vernmental entities are themsel ves, in individ-
ual cases and within the applicable legal frame-
wo rk, authorised toread out data from theve hi-
cle. In the case of an accident, information that
can help with an in vesti gation can, therefore, be
ta ke n from the airbag control unit, forex ample.
Oper
Oper ational dat
ational dat a in t
a in the v
he vehicle
ehicle
This is data rega rding the operation of theve hicle,
which ha vebeen processed bycont rol units.
This includes thefo llowing data, forex ample:
R vehicle status information such as the speed,
longitudinal acceleration, lateral acceleration,
number of wheel revo lutions or thefa stened
seat belts display
R ambient conditions, su chastemp erature, rain
sensor or distance sensor
Generall y,the use of these data is temp orar y;
th ey will not be stored be yond the period of oper-
ation and will only be processed within theve hicle
itself. Control units oTen contain data memories
fo rve hicle keys,fo rex ample. Their use permits
th ete mp orary or permanent documentation of
te ch nical information about theve hicle's operat- ing state, component loads, main
tenance requ ire-
ments and tech nical events or faults.
Depending on theve hicle equipment, thefo llo w-
ing data are stored:
R operating status of system components, such
as /ll le vels, tyre pressure or battery status
R malfunctions or faults in impor tant system
components, such as lights or brakes
R system reactions in special driving situations,
such as airbag depl oyment or the inter vention
of stability cont rol systems
R information on events leading tovehicle dam-
age
In cer tain cases, it may be requ ired tostore da ta
th at wo uld ha veotherwise been used only temp o-
rari ly. This may be the case if theve hicle has
de tected a malfunction, forex ample.
If yo u use services, such as repair services and
maintenance work, stored operational data as
we ll as theve hicle identi/cation number can be
re ad out and used. They can be read out by
service network emplo yees, such as workshops
and manu facturers or third parties, such as break- down services. The same is true in
the case of
wa rranty claims and quality assurance measures.
In general, there adout is per form ed via the legally
prescribed port forth e diagnostics connection in
th eve hicle. The operational data that are read out
document tech nical states of theve hicle or of
individual components and assist in the diagnosis
of malfunctions, compliance with warranty obli ga-
tions and quality impr ovement. Tothat end, these
data, in particular information about component
loads, tech nical events, malfunctions and other
fa ults may be transmitted along with theve hicle
identi/cation number tothe manufacturer. Fur-
th ermore, the manufacturer is subject toproduct
liability. Forth is reason the manufacturer also
uses operational data from theve hicle, forex am-
ple, forre calls. These data can also be used to
ex amine the customer's warranty and guarantee
claims.
Fa ult memories in theve hicle can be reset by a
service outl etor at your requ est as part of repair
or maintenance work. General no
tes
43 43

Conv
Conv
enience and inf ot
enience and inf otainment functions
ainment functions
Yo u can store con venience settings and individual
settings in theve hicle and change or reset them
at any time.
Depending on theve hicle equipment, this
includes thefo llowing settings, forex ample:
R seat and steering wheel positions
R suspension and climate cont rol settings
R individual settings, such as interior lighting
Depending on the selected equipment, you can
import data into vehicle inf otainment functions
yo urself.
Depending on theve hicle equipment, this
includes thefo llowing data, forex ample:
R multimedia data, such as music, /lms or pho-
tosfo r playback in an integ rated multimedia
system
R address book data for use in connection with
an integ rated hands-free system or an integ ra-
te d navigation system
R entered navigation destinations
R data about the use of Internet services These data
for con venience and inf otainment
functions may be sa ved locally in theve hicle or
th ey may be located on a device which you ha ve
connected totheve hicle, such as a smartphone,
USB 0ash drive or MP3 pla yer.Ifyo u ha veentered
th ese data yourself, you can dele tethem at any
time.
This data is transmitted from theve hicle tothird
parties only at your requ est. This applies, in par-
ticular, when you use online services in accord-
ance with the settings that you ha veselected.
Smar
Smar tphone int tphone int egr
egration (e.g. Andr
ation (e.g. Andr oid A
oid Aut
uto or
o or
Apple CarPlay
Apple CarPlay ®
®
)
)
If yo ur vehicle is accordingly equipped, you can
connect your smartphone or ano ther mobile end
device totheve hicle. You can then control them
by means of the control elements integ rated in
th eve hicle. Images and audio from the smart-
phone can be output via the multimedia system.
Cer tain information is simultaneously transfer red
to your smartphone. Depending on the type and
integ ration, this includes position data, day/night
mode and other general vehicle statuses. For
more information please consult the Owner's
Manual of theve hicle/inf otainment system. This integ
ration allo ws the use of selected smart-
phone apps, such as navigation or music pla yer
apps. There is no fu rther interaction between the
smartphone and theve hicle; in particular, vehicle
data is not directly accessible. The type of addi-
tional data processing is de term ined bythe pro-
vider of the app being used. Which settings you
can make, if an y,depends on the speci/c app and
th e operating system of your smartphone. Online ser Online ser
vices
vices W
W
ir
ireless ne
eless ne tw
twor
ork connection
k connection
If yo ur vehicle has a wireless network connection,
it enables data tobe exch anged between your
ve hicle and additional systems. The wireless net-
wo rkconnection is made possible bytheve hicle's
ow n transmitter and receiver or bya mobile end
device that you ha vebrought into theve hicle, for
ex ample, a smartphone. Online functions can be
used via the wireless network connection. This
includes online services and applications/apps
pr ov ided toyouby the manufacturer or by other
pr ov iders. 44 44
General no
tes

1
Closing
2 Toopen
The buttons on the driver's door take precedence. #
T
To st
o st ar
art aut
t aut omatic oper
omatic oper ation:
ation:presstheW
button be yond the point of resis tance or pull
and release it. #
T
To int
o int err
errup
upt aut
t aut omatic oper
omatic oper ation:
ation:press or pull
th eW button again. When
theve hicle is switched o., you can con-
tinue tooperate the side windo ws.
This function is available for around four minutes
or until a front door is opened.
A A ut ut omatic rev
omatic rever
ersing function of t
sing function of t he side windows
he side wind ows
If an obs tacle impedes a side window during the
closing process, the side window will open again
automaticall y.The automatic reve rsing function is
only an aid and is not a substitute foryo ur atten-
tiveness. #
During the closing process, make sure that no
body parts are in the closing area. &
W
WARNING
ARNING Risk of becoming trapped
despite there being reve rsing pr otection
on the side window
The reve rsing function does not react:
R tosoT, light and thin objects, e.g. /n gers.
R during resetting.
The reve rsing function cannot pr event some-
one from becoming trapped in these situa-
tions. #
During the closing process, make sure
th at no body parts are in the closing
area. #
If someone becomes trapped, press the
W button toopen the side window
again. A
A
ut
ut omatic function of t
omatic function of t he side windows
he side wind ows In
thefo llowing cases, the side windo wswill be
closed automatically when theve hicle is switched
o.:
R if it starts torain
Ra in is de tected byara in sensor on the wind-
screen.
R inextreme temp eratures
R aTer a cer tain time (depending on the on-
board electrical system voltage)
R ifth ere is a malfunction in the po wer supply
The side windo wswill be closed as far as theve n-
tilation position. Opening and closing
93
93

1
Raise
2 Open
3 Close/lo wer
Use the3 button tooperate the panorama
sliding sunroof and thero ller sunblind.
The panorama sliding sunroof can be operated
only when thero ller sunblind is open. #
Check whe ther the sliding sunroof can be
ra ised or opened when a roof luggage rack is
/t ted. #
T To st
o st ar
art aut
t aut omatic oper
omatic oper ation:
ation:pressthe3
button be yond the point of resis tance or pull
and release it. #
T
To int
o int err
errup
upt aut
t aut omatic oper
omatic oper ation:
ation: brie0y press
th e3 button in any direction.
The opening/closing process will be stopped.
A
A ut
ut omatic rev
omatic rever
ersing function of t
sing function of t he sliding sun-
he sliding sun-
r
r oof
oof
If an obstacle obstructs the sliding sunroof during
th e closing process, the sliding sunroof will open
again automaticall y.The automatic reve rsing func-
tion is only an aid and is not a substitute foryo ur
attentiveness. #
During the closing process, make sure that no
body parts are in the closing area. &
W
WARNING
ARNING Risk of becoming trapped
despite there ve rsing function being active
In particular, there ve rsing function does not
re act:
R tosoT, light and thin objects, e.g. /n gers.
R towa rdsth e end of the closing procedure.
R during resetting. #
During the closing process, make sure
th at no body parts are in the closing
area. #
Release the button immediately if some-
body becomes trapped.
or #
Brie0y press the button in any direction
during automatic operation.
The closing process will be stopped. A A
ut
ut omatic rev
omatic rever
ersing function of t
sing function of t he r
he roller sunblind
oller sunblind
If an obstacle obstructs thero ller sunblind during
th e closing process, thero ller sunblind will open
again automaticall y.The automatic reve rsing func-
tion is only an aid and is not a substitute foryo ur
attentiveness. Opening and closing
97
97

R
R
ectifying pr
ectifying pr oblems wit
oblems with t
h the sliding sunr
he sliding sunr oof
oof &
W
WARNING
ARNING Risk of becoming trapped or
fata l injuries when the sliding sunroof is
closed again
If th e sliding sunroof is closed again immedi-
ately aTer it has been bloc ked or reset, it will
close with increased forc e. #
Make sure that no parts of the body are
in the closing area. #
Release the button immediately if some-
body becomes trapped.
or #
Brie0y press the button in any direction
during the automatic closing process.
The closing process will be stopped. The sliding sunr
The sliding sunr
oof canno
oof cannot be closed and y
t be closed and y ou can-
ou can-
no
no t see t
t see t he cause.
he cause.
% The term "sliding sunroof" also refers to the
panorama sliding sunroof.
If th e sliding sunroof is obstructed during closing
and reopens again slightl y: #
Immediately aTer automatic reve rsing, pull
and hold the3 button down again tothe
point of resis tance until the sliding sunroof is
closed.
The sliding sunroof will be closed with
increased forc e.
If th e sliding sunroof is obstructed again and
opens again slightl y: #
Repeat the pr evious step.
The sliding sunroof will be closed again with
increased forc e.
V V ehicles wit
ehicles wit h a panor
h a panorama sliding sunr
ama sliding sunr oof: t
oof: the slid-
he slid-
ing sunr
ing sunr oof or t
oof or the r
he roller sunblind is no
oller sunblind is no t oper
t operating
ating
smoot
smoot hly
hly.
. #
Reset the sliding sunroof and thero ller sun-
blind.
R
R ese
ese tting t
tting t he sliding sunr
he sliding sunr oof and t
oof and the r
he roller sun-
oller sun-
blind
blind #
Pull and hold the3 button little bylittle
until the sliding sunroof is fully closed. #
Pull and hold the3 button little bylittle
until thero ller sunblind is fully closed. #
Use automatic operation tofully open and
th en close the sliding sunroof. Anti-t
Anti-theT
heTprot
pr otection
ection F
F
unction of t
unction of t he immobiliser
he immobiliser The immobiliser pr
events your vehicle from being
star ted without the cor rect key.
The immobiliser is automatically activated when
th eve hicle is switched o., and deactivated when
th eve hicle is switched on. A A
T
TA
A (Anti-
(Anti- TheT
TheT Alar
Alarm syst
m syst em)
em) F
F
unction of t
unction of t heAT
he ATA systA syst em
em
If th eATA system is primed, a visual and audible
alarm is triggered in thefo llowing situations:
R when a door is opened
R when theta ilgate is opened
R when the bonnet is opened
R when interior pr otection is triggered
(/ page 101) Opening and closing
99
99

&
W
W ARNI NG
ARNI NGRisk of entrapment when
adjusting the seat with the memory func-
tion
When the memory function adjusts the seat,
yo u and other vehicle occupants – particular ly
ch ildren – could become trapped. #
During the adjustment process of the
memory function, make sure that no one
has any body parts in the sweep of the
seat. #
If someone becomes trapped, press a
preset position button or seat adjust-
ment switch immediatel y.&
W
W ARNI NG
ARNI NGRisk of entrapment if the mem-
ory function is activated bychildren
Children could become trapped if they acti-
va te the memory function, particular lywhen
unat tended. #
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. Yo
u can use the memory function when the igni-
tion is switched o..
Seat adjustments for up tothre e people can be
stored and called up using the memory function.
Yo u can sa vesettings forth efo llowing systems:
R Seat
R Seat contour
R Outside mir rors
R Head-up display Oper Oper
ating t
ating t he memor
he memor y function
y function S
S
t
tor
or ing
ing #
Set the desired position for all systems. #
Brie0y press memory button Vandthen
press preset position 4,TorU
within thre e seconds. Seats and st
owing
115
115

#
T
To call up:
o call up: press and brie0y hold one of preset
position buttons 4,TorU.
ATer releasing the button, all systems are
mo ved into the stored position. S
S
t
to
o w
w ag
ag e ar
e ar eas
eas N
No
ot
tes on loading t
es on loading t he v
he vehicle
ehicle &
D
DAN
AN GER
GER Risk of poisoning from exhaust
ga ses
Combustion engines emit poisonous exhaust
ga ses, such as carbon monoxide. Exhaust
ga ses can enter theve hicle interior if theta il-
ga te is open when theve hicle is running,
especially if theve hicle is in motion. #
Always switch o. theve hicle before
opening theta ilgate. #
Never drive with theta ilgate open. &
W
WARNING
ARNING Risk of injury from unsecured
items in theve hicle
If objects, lug gage or loads are not secured or
not secured su1cient ly,they could slip, tip
ov er or be thro wn around and thereby hit vehi-
cle occupants.
There is a risk of injur y,particular lyin the
eve nt of sudden braking or a sudden change
in direction. #
Always st owobjects in such a wayth at
th ey cannot be thro wn around. #
Before the journe y,secure objects, lug-
ga ge or loads against slipping or tipping
ove r. &
W
WARNI NG
ARNI NGRisk of injury due toobjects
being st owed incor rectly
If objects in theve hicle interior are st owed
incor rectl y,they can slide or be thro wn around
and hit vehicle occupants. In addition, cup
holders, open st owage spaces and mobile
phone brac kets cannot alw aysreta in all
objects they contain. There is a
risk of injur y,particular lyin the
eve nt of braking manoeuvres or abrupt
ch anges in direction. #
Always st owobjects so that they cann ot
be thro wn around in such situations. #
Always make sure that objects do not
pr otru de from st owage spaces, lug gage
nets or st owage nets. #
Close the loc kable st owage spaces
before starting a jou rney. #
Stow and secure objects that are heavy,
hard, poin ted, sharp-edged, fragile or too
lar ge inthe load compartment. &
W
WARNING
ARNING Risk of accident from objects in
th e driver's foot we ll and front-passenger
fo ot we ll
Objects in the driver's foot we ll and front-
passenger foot we ll may impede pedal tr avel or
block a depressed pedal.
This jeopardises the operating and road saf ety
of theve hicle. 116 116
Seats and st
owing