2021 MAZDA MODEL CX-9 phone

Keys
WA R N I N G
Do not leave the key in your vehicle with
children and keep them in a place where
your children will not find or play with
them:
Leaving children in a vehicle with the key is
dangerous. This could result in someone
being badly injured or even killed. Children
may find these keys to be an interesting toy
to play with and could cause the power
windows or other controls to operate, or
even make the vehicle move.
CAUTION
Because the key (transmitter) uses
low-intensity radio waves, it may not
function correctly under the following
conditions:
 The key is carried with communication
devices such as cellular phones.
 The key contacts or is covered by a
metal object.
 The key is near electronic devices such
as personal computers.
 Non-Mazda genuine electronic
equipment is installed in the vehicle.
 There is equipment which discharges
radio waves near the vehicle.
 The key (transmitter) may consume
battery power excessively if it receives
high-intensity radio waves. Do not place
the key near electronic devices such as
televisions or personal computers.
 To avoid damage to the key
(transmitter), DO NOT:
 Drop the key.
 Get the key wet.
 Disassemble the key.
 Expose the key to high temperatures
on places such as the dashboard or
hood, under direct sunlight.
 Expose the key to any kind of magnetic
field.
 Place heavy objects on the key.
 Put the key in an ultrasonic cleaner.
 Put any magnetized objects close to
the key.
NOTE
The driver must carry the key to ensure the
system functions properly.
Auxiliary key
Transmitter
Removing the auxiliary key
1. Remove the lower cover while
pressing the knob in the direction of
the arrow.
Before Driving
Keys
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Operational Range
The system operates only when the driver
is in the vehicle or within operational
range while the key is being carried.
NOTE
When the battery power is low, or in
places where there are high-intensity radio
waves or noise, the operational range may
become narrower or the system may not
operate. For determining battery
replacement, Refer to Keyless Entry
System on page 3-4.
▼ Locking, Unlocking the Doors and
the Liftgate
Exterior antenna
Operational range 80cm (31in)
80cm (31in)
Lock
Exterior antenna
Operational range 80cm (31in)
80cm (31in)
Unlock
NOTE
The system may not operate if you are
too close to the windows or door
handles, or liftgate.
If the key is left in the following areas
and you leave the vehicle, the doors may
be locked depending on the radio wave
conditions even if the key is left in the
vehicle.
Around the dashboard
In the storage compartments such as
the glove compartment or the center
console
Next to a communication device such
as a mobile phone
▼
Opening the Liftgate
Exterior antenna
80cm (31in)
Operational range
Before Driving
Advanced Keyless Entry System
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In the storage compartments such as
the glove compartment or the center
console
Next to a communication device such
as a mobile phone
When the ignition is switched to ACC or
ON, the vehicle lock-out prevention
feature prevents you from locking
yourself out of the vehicle.
All doors and the liftgate will
automatically unlock if they are locked
using the power door locks with any
door or the liftgate open.
The vehicle lock-out prevention feature
does not operate while the ignition is
switched off.
When all doors and the liftgate are
locked using the power door lock with
any door or the liftgate open, the closed
doors and the liftgate are locked. After
that, when all doors and the liftgate are
closed, all doors and the liftgate are
locked. However, if the key is inside the
vehicle, all doors and the liftgate are
automatically unlocked.
(With the advanced keyless function)
The beep sound is heard for about 10
seconds to notify the driver that the key
has been left in the vehicle.
(Without the advanced keyless
function)
The horn sound is heard twice to notify
the driver that the key has been left in
the vehicle.
(Door unlock (control) system with
collision detection)
This system automatically unlocks the
doors and the liftgate in the event the
vehicle is involved in an accident to
allow passengers to get out of the
vehicle immediatel y and prevent being
trapped inside. While the ignition is
switched ON and in the event the vehicle
receives an impact strong enough to
inflate the air bags, all the doors and the
liftgate are automatically unlocked after
about 6 seconds have elapsed from the
time of the accident.
The doors and the liftgate may not
unlock depending on how an impact is
applied, the force of the impact, and
other conditions of the accident.
If door-related systems or the battery is
malfunctioning, the doors and the
liftgate will not unlock.
▼ Locking, Unlocking with Auxiliary
Key
Turn the auxiliary key toward the front to
lock, toward the back to unlock.
To l o c k
All doors lock automatically when the
driver's door is locked using the auxiliary
key.
To unlock
The driver’s door unlocks when the
auxiliary key is turned briefly to the
unlock position and then immediately
returned to the center position.
All doors unlock when the driver's door is
unlocked and the auxiliary key is held in
Before Driving
Doors and Locks
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NOTE
The keys carry a unique electronic code.
For this reason, and to assure your
safety, obtaining a replacement key
requires some waiting time. They are
only available through an Authorized
Mazda Dealer.
Always keep a spare key in case one is
lost. If a key is lost, consult an
Authorized Mazda Dealer as soon as
possible.
If you lose a key, an Authorized Mazda
Dealer, will reset the electronic codes of
your remaining keys and immobilizer
system. Bring all the remaining keys to
the Authorized Mazda Dealer to reset.
Starting the vehicle with a key that has
not been reset is not possible.
▼Operation
NOTE
The engine may not start and security
indicator light may illuminate or flash if
the key is placed in an area where it is
difficult for the system to detect the
signal, such as on the dashboard or in
the glove compartment. Move the key to
a location within
the signal range,
switch the ignition off, and then restart
the engine.
Signals from a TV or radio station, or
from a transceiver or mobile telephone
could interfere with your immobilizer
system. If you are using the proper key
and the engine fails to start, check the
security indicator light.
Arming
The system is armed when the ignition is
switched from ON to off.
The security indicator light in the
instrument cluster flashes every 2 seconds
until the system is disarmed.

Disarming
The system is disarmed when the ignition
is switched ON with the correct
programmed key. The security indicator
light illuminates for about 3 seconds and
then turns off. If the engine does not start
with the correct key, and the security
indicator light remains illuminated or
flashing, try the following:
Make sure the key is within the
operational range for signal transmission.
Switch the ignition off, and then restart the
engine. If the engine does not start after 3
or more tries, contact an Authorized
Mazda Dealer.
NOTE
If the security indicator light flashes
continuously while you are driving, do
not shut off the engine. Go to an
Authorized Mazda Dealer, and have it
checked. If the engine is shut off while
the indicator light is flashing, you will
not be able to restart it.
Because the electronic codes are reset
when the immobilizer system is repaired,
the keys are needed. Make sure to bring
all the keys to an Authorized Mazda
Dealer, so that they can be programmed.
Before Driving
Security System
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NOTE
To program the remaining two HomeLink
buttons, go back to Step 1 of
Programming the HomeLink System and
repeat the procedure.
For questions or comments, please contact
HomeLink at www.homelink.com or
www.youtube.com/HomeLinkGentex , or
the HomeLink toll-free hotline at
1-800-355-3515 (for calls placed outside
of the USA, Canada, and Puerto Rico,
international rates will apply and may
differ based on landline or mobile phone).
▼ Gate operator/Canadian
Programming
Canadian radio-frequency laws require
transmitter signals to

WA R N I N G
Always adjust Mazda Connect while the vehicle is stopped:
Do not adjust Mazda Connect with the Commander switch while driving the vehicle.
Adjusting Mazda Connect with the Commander switch while driving the vehicle is dangerous
as it could distract your attention from the vehicle operation which could lead to a serious
accident.
Even if the audio remote control switches are eq uipped on the steering wheel, learn to use the
switches without looking down at them so that you can keep your maximum attention on the
road while driving the vehicle.
Do not allow the connection plug cord to get tangled with the selector lever:
Allowing the plug cord to become tangled with the selector lever is dangerous as it could
interfere with driving, resulting in an accident.
Do not adjust a mobile device or a similar product while driving the vehicle:
Adjusting a mobile device or a similar product while driving the vehicle is dangerous as it
could distract your attention from the vehicle operation which could lead to a serious
accident. Always adjust a mobile device or a similar product while the vehicle is stopped.
CAUTION
For the purposes of safe driving, adjust the au dio volume to a level that allows you to hear
sounds outside of the vehicle including car horns and particul arly emergency vehicle sirens.
NOTE
Do not use Mazda Connect for a long time with the engine stopped. Otherwise, the battery
power could be depleted.
If a mobile phone or CB radio is used in or near the vehicle, it could cause noise to occur
from the audio system. However, this does not indicate a problem.
Interior Features
Mazda Connect [Mazda Connect (Type A)]
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: Displays the Favorites screen. Long-press to store particular items in Favorites. (Radio,
phonebook and destination of the navigation system can be programmed.)
(Selection of icons on screen)
1. Tilt or turn the commander knob and move the cursor to the desired icon.
2. Press the commander knob and select the icon.
NOTE
Long-press operation of the commander knob is also possible for some functions.
▼ Audio Remote Control Switch Operation

Adjusting the Volume
To increase the volume, press up the volume switch ().
Interior Features
Mazda Connect [Mazda Connect (Type A)]
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Pick up/hang up the Phone, or Activate Voice Control Using the Switch
Ta l k b u t t o n
Activates the voice recognition. In addition, it skips the voice guidance.
Pick-up button
Responds to incoming calls. In addition, after selecting a contact or dialing a number, it
places the call when the button is pressed.
Hang-up button
Ends the call or refuses an incoming call. In addition, it ends the voice recognition
operation.
▼ Operation Using Voice Recognition Function
Talk button Hang-up button

Ta l k b u t t o n
Activates the voice recognition. In
addition, it skips the voice guidance.
Hang-up button
It ends the voice recognition operation.

Basic Operation Method
Activating Voice Recognition
Press the talk button.
Ending Voice Recognition
Use one of the following methods:
Press the hang-up button.
Interior Features
Mazda Connect [Mazda Connect (Type A)]
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