Say, “Cancel”.
Operate the commander switch or the center display (only when vehicle is stopped).
Skipping Voice Guidance (for faster operation)
Press and release the talk button.
Troubleshooting for Voice Recognition
If you do not understand an operation method while in the voice recognition mode, say
“Tutorial” or “Help”.
Commands useable anytime during voice recognition
“Go Back” and “Cancel” are commands which can be used at anytime during voice
recognition.
Returning to prev ious operation
To return to the previous operation, say, “Go Back” while in voice recognition mode.
Cancel
To put the Bluetooth
® Hands-Free system in standby mode, say, “Cancel” while in voice
recognition mode.
To prevent a deterioration in the voice rec ognition rate and voice quality, the following
points should be observed:
The voice recognition cannot be performed while voice guidance or the beep sound is
operating. Wait until the voice guidance or the beep sound is finished before saying
your commands.
Phone related commands are available only when your phone is connected via
Bluetooth
®. Make sure your phone is connected via Bluetooth® before you operate phone
related voice commands.
Music play commands, such as Play Artist and Play Album can be used only in USB
audio mode.
Do not speak too slowly or loudly (no loud voice).
Speak clearly, without pausing between words or numbers.
Dialects or different wording other than hands-free prompts cannot be recognized by
voice recognition. Speak in the wording specified by the voice commands.
It is not necessary to face the microphone or approach it. Speak the voice commands
while maintaining a safe driving position.
Close the windows and/or the moonroof to reduce loud noises from outside the vehicle, or
turn down the airflow of the clim ate control system while Bluetooth
® Hands-Free is being
used.
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Make sure the vents are not directing air up towards the microphone.
Voice Command List
Voice command
When the talk button is pressed and the following command is spoken, the audio or
navigation can be operated. The commands in the () can be omitted. The specified name and
number are put into the {}.
Standard command
Voice command Function
Help Usable commands can be verified.
Tutorial Basic voice commands and methods of use can be verified.
(Navigate/Take me/Drive) Home Set the destination to Home.
Communication (phone) related command
Voice command Function
Call {name in phonebook} (mobile/
home/work/other)
Example: “Call John Mobile” Call to the contact in the downloaded phonebook.
Redial Call to the last contact you called.
Callback Call to the last contact who called you.
Entertainment (audio) related command
Voice command FunctionCorresponding audio
source
(Go to/Play) Bluetooth (Audio) Switches the audio source to BT audio.
Can also switch to each audio source by similarly us
‐
ing commands such as FM, AM, or USB. All
Play Artist {Artist name} Plays the selected artist. USB
Navigation related command*
For the navigation screen voice commands, refer to the separate navigation system manual.
NOTE
Some commands cannot be used depending on the grade and specification.
Some commands cannot be used depending on the device connection conditions and the
use conditions.
The commands are examples of the available commands.
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CAUTION
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF APPLE CARPLAY™ (“THE
APPLICATION”) IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY
QUALITY, PERFORMANCE, ACCURACY AND EFFO RT IS WITH YOU TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, AND THAT THE APPLICATION AND INFORMATION ON THE
APPLICATION IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT
WARRANTY OF ANY KIND, AND MAZDA HE REBY DISCLAIMS ALL WARRANTIES AND
CONDITIONS WITH RESPECT TO THE APPLICATION AND INFORMATION ON THE
APPLICATION, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES AND/OR CONDITIO NS OF MERCHANTABILITY, SATISFACTORY
QUALITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT, AND
NONINFRINGEMENT OF THIRD PARTY RIGHTS. AS EXAMPLES, AND WITHOUT LIMITATION,
MAZDA DISCLAIMS ANY WARRANTY REGARDING THE ACCURACY OF DATA PROVIDED BY
THE APPLICATION, SUCH AS THE ACCURACY OF DIRECTIONS, ESTIMATED TRAVEL TIME,
SPEED LIMITS, ROAD CONDITIONS, NEWS, WEATHER, TRAFFIC, OR OTHER CONTENT
PROVIDED BY APPLE, ITS AFFILIATES, OR THIRD PARTY PROVIDERS; MAZDA DOES NOT
GUARANTEE AGAINST LOSS OF APPLICATION DATA, WHICH MAY BE LOST AT ANY TIME;
MAZDA DOES NOT GUARANTEE THAT THE APPLICATION OR ANY SERVICES PROVIDED
THROUGH THEM WILL BE PROVIDED AT ALL TIMES OR THAT ANY OR ALL SERVICES WILL BE
AVAILABLE AT ANY PARTICULAR TIME OR LOCATION. FOR EXAMPLE, SERVICES MAY BE
SUSPENDED OR INTERRUPTED WITHOUT NOTICE FOR REPAIR, MAINTENANCE, SECURITY
FIXES, UPDATES, ETC., SERVICES MAY BE UNAVAILABLE IN YOUR AREA OR LOCATION, ETC.
IN ADDITION, YOU UNDERSTAND THAT CH ANGES IN THIRD PARTY TECHNOLOGY OR
GOVERNMENT REGULATION MAY RENDER THE SERVICES AND/OR APPLICATIONS
OBSOLETE AND/OR UNUSABLE.
TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL MAZDA OR ITS AFFILIATES
BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT OR
CONSEQUENTIAL DAMAGES WHAT SOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES
FOR LOSS OF PROFITS, CORRUPTION OR LOSS OF DATA, FAILURE TO TRANSMIT OR RECEIVE
ANY DATA, BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES,
ARISING OUT OF OR RELATED TO THE APPLICAT ION OR YOUR USE OF OR INABILITY TO USE
THE APPLICATION OR INFORMATION ON THE APPLICATION.
When using Apple CarPlay™, please avoid distraction and use Apple CarPlay™ responsibly.
Stay fully aware of driving conditions and always obey applicable laws.
NOTE
Apple CarPlay™ is provided by Apple® and its use is subject to your agreement to the
Apple CarPlay™ terms of use, which are included as part of the Apple iOS terms of use.
When using Apple CarPlay™, location, speed, and other vehicle data is transferred to
your iPhone
®. For further details, refer to Apple®’s Privacy Policy.
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NOTE
Android Auto™ is provided by Google and its use is subject to your agreement to the
Android Auto™ terms of use.
When using Android Auto™, location, speed, and other vehicle data is transferred to your
smart phone. For further details, refer to Google’s Privacy Policy.
Tr a d e m a r k
Pandora®, the Pandora® logo, and the Pandora® trade dress are trademarks or registered
trademarks of Pandora Media, Inc., used with permission.
HD Radio™ and the HD, HD Radio, and “Arc” logos are proprietary trademarks of
iBiquity Digital Corp.
iPhone, iPod touch, iPod nano, Siri and Apple Music are registered trademarks of Apple
Inc.
Apple CarPlay is trademarks of Apple Inc.
iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is
used under license.
“Made for iPhone” and “Made for iPod” mean that an accessory has been designed to
connect specifically to iPhone or iPod, and has been certified by the developer to meet
Apple performance standards. Ap ple is not responsible for the operation of this device or
its compliance with safety and regulatory standards.
Please note that the use of this accessory with iPhone or iPod may affect wireless
performance.
Made for
iPhone 7 Plus
iPhone 7
iPhone SE
iPhone 6s Plus
iPhone 6s
iPhone 6 Plus
iPhone 6
iPhone 5s
iPod touch (7th generation)
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2. Bluetooth® Audio/Hands-Free Call/SMS (Short Message Service)
3. USB Audio/USB Video
4. USB port
*1/SD card slot*2
5. SD card (Navigation system)*
*
1 The location of the USB slot differs depending on the vehicle specifications.
*2 The SD card slot is for the navigation system only. For vehicles with the navigation system, the SD card (Mazda genuine) with st ored map data is inserted into the SD card
slot.
No. Menu Explanation
(1) Information Fuel Efficiency Monitor:
Monitor fuel efficiency in real tim
e and view fuel efficiency history.
SiriusXM Travel Link
*:
Access traffic information, weather, fuel prices, parking information and
sports scores.
Vehicle Status Monitor:
View important vehicle maintenance me ssages, information, and intervals.
(2) Entertainment FM
AM
SiriusXM
*
Pandora*
Bluetooth
USB1 Audio/USB2 Audio
USB1 Video/USB2 Video
Audio Off
(3) Notifications Displays text messages received by th
e mobile device paired to Mazda Con‐
nect and notifications from the vehicle.
(4) Communication By connecting your mobile device, such
as a Smartphone, to Mazda Connect
via Bluetooth
®, you can use the hands-free ca ll and short message functions.
(5) Navigation The navigation system (vehicles with navigation system) can be used when
the SD card for the navigation system is inserted.
If the SD card for the navigation syst
em is not inserted, the compass indicat ‐
ing the direction in which the vehicle is moving is displayed. The compass
may not indicate the correct bearing when the vehicle is stopped or traveling
at a slow speed.
For the navigation system operation, refer to the navigation system manual.
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No. MenuExplanation
(6) Settings You can change the settings for the
Mazda Connect screen, sound settings,
and the vehicle functions.
In-Vehicle Displays:
Configures settings and content for all in-vehicle displays.
Sound Settings:
Configures the in-vehicle listening experience.
Safety Settings:
Configures safety and driver assistance features.
Vehicle Settings:
Configures vehicle convenience features.
Connectivity Settings:
Configures Bluetooth and other device connectivity settings.
System Settings:
Configures language, time, and other general settings.
(7) Apple CarPlay You can use Apple CarPlay™ by connecting an iPhone
® compatible with
Apple CarPlay™ to the USB port.
(8) Android Auto You can use Android Auto™ by connecting an Android™ Smartphone com
‐
patible with Android Auto™ to the USB port.
WA R N I N G
Always adjust Mazda Connect while the vehicle is stopped:
Do not adjust Mazda Connect with the Commander switch while driving the vehicle.
Adjusting Mazda Connect with the Commander switch while driving the vehicle is dangerous
as it could distract your attention from the vehicle operation which could lead to a serious
accident.
Even if the audio remote control switches are eq uipped on the steering wheel, learn to use the
switches without looking down at them so that you can keep your maximum attention on the
road while driving the vehicle.
Do not allow the connection plug cord to get tangled with the selector lever:
Allowing the plug cord to become tangled with the selector lever is dangerous as it could
interfere with driving, resulting in an accident.
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Do not adjust a mobile device or a similar product while driving the vehicle:
Adjusting a mobile device or a similar product while driving the vehicle is dangerous as it
could distract your attention from the vehi cle operation which could lead to a serious
accident. Always adjust a mobi le device or a similar product while the vehicle is stopped.
CAUTION
For the purposes of safe driving, adjust the au dio volume to a level that allows you to hear
sounds outside of the vehicle including car horns and particularly emergency vehicle sirens.
NOTE
Do not use Mazda Connect for a long time with the engine stopped. Otherwise, the battery
power could be depleted.
If a mobile phone or CB radio is used in or near the vehicle, it could cause noise to occur
from the audio system. However, this does not indicate a problem.
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▼Audio Remote Control Switch Operation
The audio remote control switch is on the left side of the steering wheel. You can operate
basic audio functions, pick up/hang up the phone
, or activate voice control using the switch.
The shape of the switches may differ depending on the vehicle specifications.
No.Item Explanation
1
Volume adjustment button:
Press the (+) or (-) butto n to adjust the volume.
If you adjust the volume during voice guidance, the volume of the voice guid‐
ance will change.
If you adjust the volume during a ha nds-free call, the conversation volume
will change.
2
(SEEK UP) Seek Switch:Selecting a radio station
Radio stations saved to your Favorites can be selected by pressing the seek
switch while listening to FM/AM radio.
The station will change to the previ‐
ous or next favorite station each time you press the seek switch. If you want
to manually tune to the next available station before or after the currently se‐
lected station, press and hold the seek switch until it beeps and the tuner will
select the next available station.
Playback Control
Music and video files can be cued when listening to stored content via USB,
Bluetooth
®, and SiriusXM®, audio, or video.
Slide the volume knob right to skip to the next track or slide it to the left to go
back to the previous track. You can also slide and hold the volume knob to
fast forward or rewind the track.
(SEEK DOWN)
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