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NOTE
To allow the front passenger occupant
classification sensor to function
properly, do not place and sit on an
additional seat cushion on the front
passenger's seat. The sensor may not
function properly because the additional
seat cushion could cause sensor
interference.
If a small child is seated on the front
passenger's seat, the warning beep may
not operate.
Mexico
If the vehicle speed exceeds about 20
km/h (12 mph) with the driver or front
passenger's seat belt unfastened, a warning
beep sounds continuously. If the seat belt
remains unfastened, the beep sound stops
once and then cont inues for about 90
seconds. The beep stops after the driver or
front passenger's seat belt is fastened.
Until a seat belt is fastened or a given
period of time has elapsed, the beep sound
will not stop even if the vehicle speed falls
below 20 km/h (12 mph).
NOTE
Placing heavy items on the front
passenger's seat may cause the front
passenger's seat belt warning function
to operate depending on the weight of
the item.
To allow the front passenger seat weight
sensor to function properly, do not place
and sit on an additional seat cushion on
the front passenger's seat. The sensor
may not function properly because the
additional seat cushion could cause
sensor interference.
If a small child is seated on the front
passenger's seat, the warning beep may
not operate.
▼ Ignition Not Switched Off (STOP)
Warning Beep
If the driver's door is opened with the
ignition switched to ACC, a beep will be
heard continuously in the cabin to notify
the driver that the ignition has not been
switched OFF (STOP). Under this
condition, the keyless entry system will
not operate, the vehicle cannot be locked,
and the battery voltage will be depleted.
▼Key Removed from Vehicle Warning
Beep
Vehicles with advanced keyless function
If the key is taken out of the vehicle while
the ignition is not switched OFF and all
the doors are closed, the beep which
sounds outside of the vehicle will be heard
6 times, the beep which sounds inside the
vehicle will be
heard 6 times.
Vehicles without advanced keyless
function
If the key is taken out of the vehicle while
the ignition is not switched OFF and all
the doors are closed, a beep will be heard
in the cabin 6 times.
NOTE
Because the key utilizes low-intensity
radio waves, the Key Removed From
Vehicle Warning may activate if the key is
carried together with a metal object or it
is placed in a poor si gnal reception area.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
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▼Request Switch Inoperable Warning
Beep (With the advanced keyless
function)
If the request switch is pressed with the
door open or ajar, or the ignition is not
switched OFF with a
key being carried, a
beep will be heard outside for about 2
seconds to notify the driver that the door
or liftgate cannot be locked.
▼ Key Left-in-luggage Compartment
Warning Beep (With the advanced
keyless function)
If the key is left in the luggage
compartment with all
the doors locked and
the liftgate closed, a beep will be heard
outside for about 10 seconds to notify the
driver that the key is in the luggage
compartment. In this case, take out the key
by pressing the electric liftgate opener and
opening the liftgate. The key taken out of
the luggage compartment may not operate
because its functions have been
temporarily stopped. To restore the key's
functions, perform the applicable
procedure (page 3-8).
▼ Key Left-in-vehicle Warning Beep
(With the advanced keyless
function)
If all the doors and luggage compartment
are locked using another key while the key
is left in the cabin, the beep which sounds
outside of the vehicle will be heard for
about 10 seconds to notify the driver that
the key is in the cabin
. In this case, take
out the key by opening the door. A key
taken out of the vehicle using this method
may not operate because its functions have
been temporarily stopped. To restore the
key's functions, perform the applicable
procedure (page 3-8).
▼ Electric Parking Brake (EPB)
Warning Beep
The warning buzzer is
activated under the
following conditions:
The vehicle is driven with the parking
brake applied.
The Electric Parking Brake (EPB)
switch is pulled while the vehicle is
driven.
▼ AUTOHOLD Warning Beep
Warning light flashes and beep sound is
activated simultaneously for about 5
seconds when using AUTOHOLD
function or when AUTOHOLD switch is
operated.
Because a problem with AUTOHOLD
function has occurred, AUTOHOLD
function does not operate even if
AUTOHOLD switch is operated.
If the warning light
flashes and the beep
sound is activated simultaneously, have
your vehicle inspected at an Authorized
Mazda Dealer.
▼ Tire Inflation Pressure Warning
Beep*
The warning beep sound will be heard for
about 3 seconds if the tire pressures
decrease.
Refer to Tire Pressure Monitoring System
on page 4-140.
▼Power Steering Warning Buzzer
If the power steering system has a
malfunction, the power steering
malfunction indicator light turns on or
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
7-44*Some models.
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flashes and the buzzer operates at the same
time.
Refer to Stop Vehicle in Safe Place
Immediately on page 7-26.
▼Blind Spot Monitoring (BSM)
Warning Beep*
Driving forward
The warning beep operates when the turn
signal lever is operated to the side where
the Blind Spot Moni
toring (BSM) warning
light is illuminated.
NOTE
A personalized function is available to
change the Blind Spot Monitoring (BSM)
warning beep sound volume.
Refer to Personalization Features on page
9-9.
Reversing
The Blind Spot Monitoring (BSM)
warning sound is activated if there is a
possibility of collision with a vehicle
approaching from behind and from the
rear on the left and right sides of the
vehicle.
▼ Lane Departure Warning Sound*
While the system is operating, if the
system determines that the vehicle may
depart from the lane, it sounds a warning
sound.
NOTE
The volume of the LDWS warning sound
can be changed.
Refer to Personalization Features on
page 9-9.
The type of the LDWS warning sound
can be changed.
Refer to Personalization Features on
page 9-9.
▼Mazda Radar Cruise Control with
Stop & Go function (MRCC with
Stop & Go function) System
War ni ng s
*
The Mazda Radar Cruise Control with
Stop & Go function (MRCC with Stop &
Go function) system
warnings notify the
driver of system malfunctions and
cautions on use when required.
Check based on the beep sound.
Warning beep What to check
The beep sounds 1 time
while the Mazda Radar
Cruise Control with Stop
& Go function (MRCC
with Stop & Go func ‐
tion) is operating The Mazda Radar Cruise
Control with Stop & Go
function (MRCC with
Stop & Go function) sys
‐
tem has been canceled.
The beep continues to
sound while the vehicle
is being driven. The distance between
your vehicle and the ve‐
hicle ahead is too close.
Verify the safety of the
surrounding area and re
‐
duce vehicle speed.
When the Mazda Radar
Cruise Control with Stop
& Go function (MRCC
with Stop & Go func ‐
tion) is operating, the
beep sounds and the
Mazda Radar Cruise
Control with Stop & Go
function (MRCC with
Stop & Go function)
warning light (amber) in
the instrument cluster
turns on. A malfunction in the
system may be indicated.
Have your vehicle in‐
spected at an Authorized
Mazda Dealer.
▼
Excessive Speed Warning*
If the vehicle speed exceeds the speed
limit sign displayed on the active driving
display, the warning sound is activated and
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
*Some models.7-45
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the area around the speed limit sign
displayed on the active driving display
flashes 3 times in amber, and if the vehicle
speed continues to exceed the displayed
speed limit sign, the indication stops
flashing and remains on.
▼Collision warning*
If there is a possibility of a collision with a
vehicle ahead, a warning sound is
activated intermittently
at the same time as
the warning light flas hes and the warning
indication is displayed in the active
driving display (With active driving
display).
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
7-46*Some models.
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When Liftgate Cannot beOpened
If the vehicle battery is dead, the liftgate
cannot be unlocked and opened.
In this case, the liftgate can be unlocked
by taking care of the dead battery
situation.
Refer to Jump-Starting on page 7-17.
If the liftgate cannot be unlocked even if
the dead battery situation has been
resolved, the electrical system may have a
malfunction.
In this case, the liftgate can be opened
using the following procedure as an
emergency measure.
1. Fold down the rear seatbacks. Refer to Split Folding the Seatbacks on
page 2-14.
2. Remove cover on the interior surface of the liftgate using a flathead
screwdriver.
Cover
3. Using a flathead screwdriver, open theinner cover.
4. Using a flathead screwdriver, turn thelever to the right to unlock the liftgate.
Lever
After performing this emergency measure,
have the vehicle inspected at an
Authorized Mazda Dealer as soon as
possible.
If Trouble Arises
When Liftgate Cannot be Opened
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If the Active Driving
Display Does Not Operate
If the active driving display does not
operate, switch the ignition off and then
restart the engine. If the active driving
display does not operate even with the
engine restarted, have the vehicle
inspected at an Aut horized Mazda Dealer.
If Trouble Arises
Active Driving Display Does Not Operate
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8
Customer Information and Reporting
Safety Defects
Important consumer information including warranties and add-on
equipment.
Customer Assistance......................... 8-2 Customer Assistance
(U.S.A.)........................................ 8-2
Customer Assistance
(Canada)....................................... 8-7
Customer Assistance (Puerto
Rico)........................................... 8-10
Customer Assistance
(Mexico)..................................... 8-11
Mazda Importer/Distributors........ 8-13 Importer/Distributor................... 8-13
Reporting Safety De fects................ 8-14
Reporting Safety Defects
(U.S.A.)...................................... 8-14
Reporting Safety Defects
(Canada)..................................... 8-15
Warranty.......................................... 8-16 Warranties for Your Mazda.........8-16
Outside the United States/
Canada........................................ 8-17
Registering Your Vehicle in A
Foreign Country (Except United
States and Canada)..................... 8-18
Add-On Non-Genuine Parts and
Accessories................................. 8-19
Cell Phones....................................... 8-20
Cell Phones Warning.................. 8-20
Event Data Recorder.......................8-21 Event Data Recorder (U.S.A. and
Canada)....................................... 8-21
Recording of Vehicl e Data.............. 8-22
Recording of Vehicle Data..........8-22
Uniform Tire Quality Grading System
(UTQGS).......................................... 8-23 Uniform Tire Quality Grading
System (UTQGS)....................... 8-23
Tire Information (U.S.A.)............... 8-25 Tire Labeling.............................. 8-25
Location of the Tire Label
(Placard)..................................... 8-30
Tire Maintenance........................ 8-33
Vehicle Loading.......................... 8-36
Steps for Determining the Correct
Load Limit.................................. 8-42
Declaration of Conf ormity..............8-43
Declaration of Conf ormity......... 8-43
8-1
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Customer Assistance (U.S.A.)
Your complete and permanent satisfaction is our business. We are here to serve you. All
Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in
top condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:
NOTE
If it becomes necessary to have the components or wiring system for the supplementary
restraint system modified to accommodate a person with certain medical conditions in
accordance with a certified physician, contact an Authorized Mazda Dealer. For more
information, go to NHTSA website www.safercar.gov (VEHICLE SHOPPERS > Air Bags >
Air Bag FAQs > Air Bag Deactivation).
▼STEP 1: Contact Your Mazda Dealer
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue.
If your concern has not been resolved by the CUSTOMER RELATIONS, SALES,
SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of
the dealership or the OWNER.
If it becomes necessary to have the componen
ts or wiring system for the supplementary
restraint system modified to accommodate a person with certai n medical conditions in
accordance with a certified physician, go to STEP 2.
▼ STEP 2: Contact Mazda
North American Operations
If for any reason you feel the need for further assistance after contacting your dealership
management or it becomes necessary to have the components or wiring system for the
supplementary restraint system modified to accommodate a person with certain medical
Customer Information and Reporting Safety Defects
Customer Assistance
8-2
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