
Cargo Shelf
To move the board into the shelf position,
lift the board and move it to the horizontal
position. Once the board is horizontal, insert
the forward facing nubs into the hooks on
either side.
For the short wheel base system, it is
necessary for the second panel located
toward the front of the vehicle to be raised
up when the seats are folded down.
For the long wheel base system, it is
necessary for the second panel located
toward the front of the vehicle to be raised
up. Note:
Before moving the board into the shelf
position, you may need to flip down the
hooks.
Note: Do not put more than 50 lb (22 kg) on
shelf.
Rear Barrier (Bulkhead Position) To move the board into the rear barrier or
bulkhead position, lift the board and move it
to the vertical position. Once the board is
vertical, insert the rearward facing nubs into
the hooks on either side.
Note:
Before moving the board into the rear
barrier or bulkhead position, you may need
to flip down the hooks. CARGO NETS WARNING: This net is not designed
to restrain objects during a collision or
heavy braking.
The cargo net secures lightweight objects
in the cargo area. 1. Fold down the hooks on the top of the
rear quarter trim panel.
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2. Attach the loop end of the net to the
upper hook. Use one prong on the hook
for the net attachment. 3.
Attach the bottom of the net to the lower
anchor point. 4. Repeat this procedure on the other side
of your vehicle. ROOF RACKS AND LOAD
CARRIERS WARNING: When loading the roof
racks, we recommend you evenly distribute
the load, as well as maintain a low center
of gravity. Loaded vehicles, with higher
centers of gravity, may handle differently
than unloaded vehicles. Take extra
precautions, such as slower speeds and
increased stopping distance, when driving
a heavily loaded vehicle.
For correct roof rack system function, you
must place loads directly on crossbars affixed
to the roof rack side rails. When using the
roof rack system, we recommend using our
genuine accessory crossbars designed
specifically for your vehicle.
Make sure that you securely fasten the load.
Check the tightness of the load before
driving and at each fuel stop.
Note: Never place loads directly on the roof
panel. The roof panel is not designed to
directly carry a load.
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Note:
These are hitch ratings only. Actual
vehicle ratings are dependent on engine,
transmission and axle combinations.
Weight-distributing Hitch WARNING: Do not adjust the spring
bars so that your vehicle's rear bumper is
higher than before attaching the trailer.
Doing so will defeat the function of the
weight-distributing hitch, which may cause
unpredictable handling, and could result
in serious personal injury.
When hooking-up a trailer using a
weight-distributing hitch, always use the
following procedure:
1. Park the loaded vehicle, without the trailer, on a level surface.
2. Measure the height to the top of your vehicle's front wheel opening on the
fender. This is H1.
3. Attach the loaded trailer to your vehicle without the weight-distributing bars
connected. 4. Measure the height to the top of your
vehicle's front wheel opening on the
fender a second time. This is H2.
5. Install and adjust the tension in the weight-distributing bars so that the height
of your vehicle's front wheel opening on
the fender is approximately half the way
down from H2, toward H1.
6. Check that the trailer is level or slightly nose down toward your vehicle. If not,
adjust the ball height accordingly and
repeat Steps 2-6.
When the trailer is level or slightly nose down
toward the vehicle:
• Lock the bar tension adjuster in place.
• Check that the trailer tongue securely
attaches and locks onto the hitch.
• Install safety chains, lighting and trailer
brake controls as required by law or the
trailer manufacturer. Safety Chains
Note:
Do not attach safety chains to the
bumper. Always connect the safety chains
to the frame or hook retainers of your trailer
hitch.
Install trailer safety chains to the trailer hitch
as recommended by the manufacturer. Cross
the chains under the trailer tongue and allow
enough slack for turning tight corners. Do
not allow the chains to drag on the ground. If the trailer safety chain hook has a latch,
make sure the latch fully closes.
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Four-wheel Drive Vehicles With SLOW
CLIMB Mode
You can only tow your vehicle with all wheels
on the ground by placing the transfer case
in its neutral position and engaging the four
wheel down towing feature. Perform the
steps outlined in the following section after
positioning your vehicle behind the tow
vehicle and properly securing them together.
Four-wheel-down Towing
Note: If completed successfully, the
information display shows
Neutral Tow
Enabled Leave Transmission in Neutral.
This indicates that your vehicle is safe to tow
with all wheels on the ground.
Note: If you do not see the message in the
information display, you must perform the
procedure again from the beginning.
Note: Make sure you properly secure your
vehicle to the tow vehicle.
1. Start your vehicle.
2. Confirm that your vehicle is in
NORMAL
mode. See Drive Mode Control (page
303). 3. Place your vehicle in stay in neutral
mode.
See Automatic Transmission
(page 227).
4. Switch your vehicle off by pressing the engine
START/STOP button once. A
Transmission Not in Park message
appears in the information display.
5. Place your vehicle in accessory mode by
pressing the start button once without
pressing the brake pedal.
6. Press and hold the brake pedal.
7. Enable neutral tow through the information display by selecting Settings
from the menu. See General Information
(page
134).
8. Then select
Advanced Settings.
9. Then select
Vehicle.
10. Then select
Neutral Tow.
11. Press and hold the
OK button until the
information display states Neutral Tow
Enabled Leave Transmission in
Neutral
. Note:
If completed successfully, the
information display shows
Neutral Tow
Enabled Leave Transmission in Neutral.
This indicates that your vehicle is safe to tow
with all wheels on the ground.
Note: If you do not see the message in the
information display, you must perform the
procedure again from the beginning.
Note: You may hear an audible noise as the
transfer case shifts into neutral, this is
normal.
12. Leave the transmission in neutral (N) and switch the ignition off by pressing
the engine
START/STOP button once
without pressing the brake pedal. You
do not need to leave your keys in the
vehicle. You can lock and unlock your
vehicle as you normally do. WARNING:
Do not disconnect the
battery during recreational towing. It
prevents the transfer case from shifting
properly and may cause the vehicle to roll,
even if the transmission is in park (P).
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WARNING: Shifting the transfer case
to its neutral position for recreational
towing may cause the vehicle to roll, even
if the transmission is in park (P). It may
injure the driver and others. Make sure you
press the foot brake and the vehicle is in
a secure, safe position when you shift to
neutral (N).
Note: Failing to put the transfer case in its
neutral position can damage vehicle
components.
Note: You can check four-wheel-down
towing status at any time by opening the
driver's door or turning the ignition to the
accessory or on position. A message
appears in the information display confirming
your vehicle is in neutral tow.
To exit four-wheel-down towing and return
the transfer case to its
2H position:
1. With your vehicle still properly secured to the tow vehicle, press the brake pedal
and start the engine.
2. Switch your vehicle off by pressing the engine
START/STOP button once. 3.
Place your vehicle in accessory mode by
pressing the start button once without
pressing the brake pedal.
4. Press the brake pedal.
5. Place the transmission back into park (P).
6. Release the brake pedal.
Note: If completed successfully, the
information display shows
2H and Neutral
Tow Disabled.
Note: If the indicator light and message do
not display, you must perform the procedure
again from the beginning.
Note: You may hear an audible noise as the
transfer case shifts out of its neutral position,
this is normal.
Note: If Shift Delayed Pull Forward displays
in the instrument cluster, transfer case gear
tooth blockage is present. See the
instructions following this section.
7. Apply the parking brake, then disconnect
your vehicle from the tow vehicle. 8. Release the parking brake, start the
engine, and shift the transmission into
drive (D) to make sure the transfer case
is out of the neutral tow position.
9. If the transfer case does not successfully
shift out of neutral (N), set the parking
brake until you can have your vehicle
serviced.
Resolving the Shift Delayed Pull Forward
or To Exit 4x4 LOW Shift to N Message
If the instrument cluster displays these
messages, perform the following:
1. Press and hold the brake pedal.
2. Put the transmission into neutral (N), then
start the engine.
3. With the engine running, shift the transmission into drive (D) and let the
vehicle roll forward, up to
3 ft (1 m). You
may hear an audible noise as the transfer
case shifts out of its neutral position. This
is normal.
4. Make sure the instrument cluster displays
Neutral Tow Disabled
.
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WARNING: Secure the floor mat to
both retention devices so that it cannot slip
out of position and interfere with the
pedals. Failure to follow this instruction
could result in the loss of control of your
vehicle, personal injury or death. WARNING:
Do not place additional
floor mats or any other covering on top of
the original floor mats. This could result in
the floor mat interfering with the operation
of the pedals. Failure to follow this
instruction could result in the loss of
control of your vehicle, personal injury or
death. WARNING:
Always make sure that
objects cannot fall into the driver foot well
while your vehicle is moving. Objects that
are loose can become trapped under the
pedals causing a loss of vehicle control. To install the floor mats, position the floor
mat eyelet over the retention post and press
down to lock in position.
To remove the floor mat, reverse the
installation procedure.
Note:
Regularly check the floor mats to make
sure they are secure.
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Remove the covers to access the front
recovery hooks.
Before using recovery hooks:
•
Make sure all attaching points are secure
and capable of withstanding the applied
load.
• Do not use chains, cables or tow straps
with metal hook ends.
• Only use recovery straps that have a
minimum breaking strength two to three
times the gross vehicle weight of the
stuck vehicle.
• Make sure the recovery strap is in good
condition and free of visible cuts, tears
or damage.
• Use a damper device such as a tarp,
heavy blanket or piece of carpet draped
over the recovery strap to help absorb
the energy in the event the strap breaks. •
Make sure the stuck vehicle does not
have a load heavier than its gross vehicle
weight rating specified on the
certification label.
• Always align the tow vehicle and stuck
vehicle in a straight line, within 10
degrees.
• Keep bystanders to the sides of the
vehicle, at a distance of at least twice the
length of the recovery strap. This helps
avoid injury from the hazard of a recovery
hook or strap breaking, or a vehicle
lurching into their path.
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vehicle and reimburse the buyer in an
amount equal to the actual price paid or
payable by the consumer (less a reasonable
allowance for consumer use). The consumer
has the right to choose whether to receive
a refund or replacement vehicle.
California Civil Code Section 1793.22(b)
presumes that the manufacturer has had a
reasonable number of attempts to conform
the vehicle to its applicable express
warranties if, within the first 18 months of
ownership of a new vehicle or the first
18,000 mi (29,000 km), whichever occurs
first:
1. Two or more repair attempts are made on the same non-conformity likely to
cause death or serious bodily injury OR
2. Four or more repair attempts are made on the same nonconformity (a defect or
condition that substantially impairs the
use, value or safety of the vehicle) OR
3. The vehicle is out of service for repair of
nonconformities for a total of more than
30 calendar days (not necessarily all at
one time). In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the need
for the repair of the nonconformity at the
following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred by
California Civil Code Section 1793.22(b). You
are also required to use BBB AUTO LINE
before exercising rights or seeking remedies
created by the Federal Magnuson-Moss
Warranty Act, 15 U.S.C. sec. 2301 et seq. If
you choose to seek redress by pursuing
rights and remedies not created by California
Civil Code Section 1793.22(b) or the
Magnuson-Moss Warranty Act, resort to BBB
AUTO LINE is not required by those statutes.
THE BETTER BUSINESS BUREAU
(BBB) AUTO LINE PROGRAM (U.S.
ONLY)
Your satisfaction is important to Ford Motor
Company and to your dealer. If a warranty
concern has not been resolved using the
three-step procedure outlined earlier in this
chapter in the Getting the Services you need
section, you may be eligible to participate in
the BBB AUTO LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration. During
mediation, a representative of the BBB will
contact both you and Ford Motor Company
to explore options for settlement of the claim.
If an agreement is not reached during
mediation or you do not want to participate
in mediation, and if your claim is eligible, you
may participate in the arbitration process. An
arbitration hearing will be scheduled so that
you can present your case in an informal
setting before an impartial person. The
arbitrator will consider the testimony
provided and make a decision after the
hearing.
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