ROADSIDE ASSISTANCE
Vehicles sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a vehicle
concern, Lincoln Motor Company offers a
complimentary roadside assistance program.
This program is separate from the New
Vehicle Limited Warranty.
The service is available:
•
Throughout the life of the vehicle for
original owners.
• For six years or 70,000 mi (110,000 km)
(whichever comes first) for subsequent
owners.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the client's responsibility). •
Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law shall deliver up to
2 gal (8 L)
of gasoline fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within 100 ft (30 m)
of a paved or county maintained road,
no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law shall tow Lincoln
eligible vehicles to the client's selling or
preferred dealer within 100 mi (160 km)
of the disablement location or to the
nearest Lincoln dealer. If a client requests
a tow to a selling or preferred dealer that
is more than
100 mi (160 km) from the
disablement location, the client is
responsible for any mileage costs in
excess of
100 mi (160 km).
• Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle
is operational but the trailer is not, then
the trailer does not qualify for any
roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
United States clients who require roadside
assistance, call 1-800-521-4140 or contact
Roadside Assistance using the Lincoln Way
mobile app.
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WARNING: This vehicle may have
more than one battery. Removing the
battery cables from only one battery does
not disconnect your vehicle electrical
system. Make sure you disconnect the
battery cables from all batteries when
disconnecting power. Failure to do so may
cause serious personal injury or property
damage.
Your vehicle is fitted with a Motorcraft
maintenance-free battery which normally
does not require additional water.
When a battery replacement is required, you
must use a recommended replacement
battery that matches the electrical
requirements of the vehicle.
Note: After cleaning or replacing the battery,
make sure you reinstall the battery vent tube,
battery cover or shield.
For longer, trouble-free operation, keep the
top of the battery clean and dry. If you see any corrosion on the battery or
terminals, remove the cables from the
terminals and clean with a wire brush. You
can neutralize the acid with a solution of
baking soda and water.
Because your vehicle
’s engine is
electronically controlled by a computer, some
control conditions are maintained by power
from the battery. When the battery is
disconnected or a new battery is installed,
the engine must relearn its idle and fuel trim
strategy for optimum driveability and
performance. Flexible fuel vehicles (FFV)
must also relearn the ethanol content of the
fuel for optimum driveability and
performance.
To restore the settings, do the following:
1. Apply the parking brake.
2. Shift into park (P) or neutral (N).
3. Switch off all accessories.
4. Press the brake pedal and start your vehicle. 5. Run the engine until it reaches normal
operating temperature. While the engine
is warming up, complete the following:
Reset the clock. Reset the power
windows bounce-back feature.
See
Windows and Mirrors (page 119). Reset
the radio station presets. See Audio
System (page 461).
6. Allow the engine to idle for at least one minute.
7. Drive the vehicle at least 10 mi (16 km) to
completely relearn the idle trim and fuel
trim strategy.
Note: If you do not allow the engine to
relearn the idle and fuel trim strategy, the
idle quality of your vehicle may be adversely
affected until the engine computer
eventually relearns the idle trim and fuel trim
strategy.
Note: For flexible fuel vehicles, if you are
operating on E85, you may experience poor
starts or an inability to start the engine and
driveability problems until the fuel trim and
ethanol content have been relearned.
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Make sure that you dispose of old batteries
in an environmentally friendly way. Seek
advice from your local authority about
recycling old batteries.
If storing your vehicle for more than 30 days
without recharging the battery, we
recommend that you disconnect the negative
battery cable to maintain battery charge for
quick starting.
Battery Management System (If Equipped)
The battery management system monitors
battery conditions and takes actions to
extend battery life. If excessive battery drain
is detected, the system temporarily disables
some electrical systems to protect the
battery.
Systems included are:
• Heated rear window.
• Heated seats.
• Climate control.
• Heated steering wheel.
• Audio unit.
• Navigation system. A message may appear in the information
displays to alert you that battery protection
actions are active. These messages are only
for notification that an action is taking place,
and not intended to indicate an electrical
problem or that the battery requires
replacement.
After battery replacement, or in some cases
after charging the battery with an external
charger, the battery management system
requires eight hours of vehicle sleep time to
relearn the battery state of charge. During
this time your vehicle must remain fully
locked with the ignition switched off.
Note:
Prior to relearning the battery state of
charge, the battery management system
may temporarily disable some electrical
systems. Electrical Accessory Installation
To make sure the battery management
system works correctly, do not connect an
electrical device ground connection directly
to the battery negative post. This can cause
inaccurate measurements of the battery
condition and potential incorrect system
operation.
Note:
If you add electrical accessories or
components to the vehicle, it may adversely
affect battery performance and durability.
This may also affect the performance of
other electrical systems in the vehicle.
ADJUSTING THE HEADLAMPS
Vertical Aim Adjustment
The headlamps on your vehicle are properly
aimed at the assembly plant. If your vehicle
has been in an accident, contact an
authorized dealer to check and realign your
headlamps.
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MOTORCRAFT PARTS
Part Number
Component
FA-1883
Air filter element.
FP-79
Cabin air filter.
FL-500-S1
Oil filter.
BAGM-49H8
Battery.
SP-5782
Spark plugs.
FT-215
Transmission filter.
WW-2248
Windshield wiper blade.
WW-1107
Rear window wiper blade.
1 If a Motorcraft oil filter is not available, use an oil filter that meets industry performance specification SAE/USCAR-36.
2 For spark plug replacement, contact an authorized dealer. Replace the spark plugs at the appropriate intervals. See Scheduled Maintenance
(page 539).
We recommend Motorcraft replacement parts available at your authorized de\
aler or at fordparts.com for scheduled maintenance. We engineer
the parts for your vehicle to meet and exceed our specifications. Use of other parts may impact vehicle performan\
ce, emissions and durability.
Your warranty could be void for any damage related to use of other parts.\
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Rear Parking Aid...........................................252
Object Distance Indicator................................253
Rear Passenger Climate Controls.............169 Directing Air to the Rear Console Air
Vents..................................................................169
Directing Air to the Rear Footwell Air Vents..................................................................170
Rear Climate Control Lock Indicator..............170
Setting the Rear Blower Motor Speed...........170
Setting the Rear Temperature..........................170
Switching Rear Auto Mode On........................
170
Switching the Rear Climate Control On and Off........................................................................\
171
Switching the Rear Heated Seats On and Off........................................................................\
171
Switching the Rear Ventilated Seats On and Off........................................................................\
171
Rear Seats
.......................................................187
Adjusting the Manual Second Row Outermost
Seats for Easy Entry.......................................187
Adjusting the Power Second Row Outermost Seats for Easy Entry.......................................188
Adjusting the Second Row Center Seat.......190
Adjusting the Second Row Outermost Seats for Easy Exit......................................................189
Folding the Power Rear Seats..........................191
Folding the Second Row Center Seat ..........190 Folding the Second Row Outermost Seats
........................................................................\
.....187
Reclining the Second Row Outermost Seat Backrest............................................................189
Rear Under Floor Storage..........................305 Advanced System: Forward Divider, Cargo
Shelf and Rear Barrier (Bulkhead
Position)............................................................306
Cargo Management System............................305
Rear View Camera.......................................266 Camera Guidelines............................................267
Manual Zoom......................................................268
Obstacle Distance Indicator............................
268
Rear Camera Delay............................................268
Using the Rear View Camera System...........
266
Rear View Camera See: Rear View Camera...................................266
Rear Window Wiper and Washers............108 Rear Window Washer.........................................109
Rear Window Wiper............................................108
Recommended Towing Weights...............327
Reduced Engine Performance
...................341
Refueling.........................................................218 Refueling System Overview.............................218
Refueling System Warning...............................220
Refueling Your Vehicle.......................................219
Remote Control
...............................................69
Car Finder...............................................................72 Intelligent Access Key.........................................69
Memory Feature....................................................74
Remote Start...........................................................73
Replacing the Battery............................................71
Sounding the Panic Alarm..................................72
Using the Key Blade.............................................70
Remote Start
....................................................171
Automatic Settings..............................................172
Heated and Cooled Features...........................172
Last Settings.........................................................172
Repairing Minor Paint Damage.................403
Replacement Parts Recommendation
........17
Collision Repairs.....................................................17
Scheduled Maintenance and Mechanical
Repairs..................................................................17
Warranty on Replacement Parts.........................17
Replacing a Lost Key or Remote Control.............................................................74
Replacing the Cabin Air Filter.....................173
Reporting Safety Defects (Canada Only)..............................................................358
Reporting Safety Defects (U.S. Only)......358
Resuming the Set Speed
............................273
Roadside Assistance...................................344
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................345
Vehicles sold in the United States: Getting Roadside Assistance.....................................344
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