
Contacting Us
Contacting Us
..................................................15
Introduction
About This Publication ..................................
17
Using This Publication ...................................
18
Symbols Glossary
Symbols Used on Your Vehicle ...................
19
Data Privacy
Data Privacy ....................................................
22
Service Data ....................................................
23
Event Data .......................................................
24
Settings Data ..................................................
24
Connected Vehicle Data .............................
25
Mobile Device Data ......................................
25
Emergency Call System Data .....................
26
Visual Search
Steering Wheel ...............................................
27
Instrument Panel ............................................
29
Center Console ...............................................
31Vehicle Interior
...............................................
33
Front Exterior ..................................................
35
Rear Exterior ....................................................
37
Child Safety
Child Safety Precautions .............................
39
Child Restraint Anchor Points .....................
40
Child Restraints ...............................................
41
Installing Child Restraints ............................
44
Booster Seats .................................................
49
Child Safety Locks .........................................
52
Seatbelts
Seatbelt Precautions ....................................
53
Fastening and Unfastening the Seatbelts ........................................................................\
.
54
Sensitive Locking Mode ..............................
55
Automatic Locking Mode ............................
55
Adjusting the Seatbelts During Pregnancy ........................................................................\
56
Adjusting the Seatbelt Height ....................
57
Seatbelt Reminder .........................................
57
Checking the Seatbelts ...............................
60Seatbelt Extensions
......................................
60
Personal Safety System ™
What Is the Personal Safety System .........
62
How Does the Personal Safety System Work .............................................................
62
Personal Safety System Components ........................................................................\
62
Airbags
How Do the Front Airbags Work ...............
63
How Do the Side Airbags Work .................
63
How Do the Knee Airbags Work ...............
64
How Does the Safety Canopy™ Work .......
65
Airbag Precautions ........................................
66
Properly Adjusting the Driver and Front Passenger Seats ........................................
67
Children and Airbags ....................................
67
Front Passenger Sensing System .............
67
Crash Sensors and Airbag Indicator ..........
71
Disposing of Airbags .....................................
72
911 Assist
How Does 911 Assist Work ..........................
73
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CENTER CONSOLE
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Note:
When you first switch the ignition on,
the passenger airbag status indicator off and
on lamps illuminate for a short period to
confirm they are functional. The indicator lamps are in the overhead
console.
The front passenger sensing system is
designed to disable the front passenger
frontal airbag under these conditions:
•
The front passenger seat is unoccupied.
• The system determines an infant is
present in a child restraint.
• A passenger takes their weight off of the
seat for a period of time.
• If there is a problem with the airbag
system or the passenger sensing system.
Even with this technology, parents are
strongly encouraged to always properly
restrain children in the rear seat. •
When the front passenger sensing
system disables the front passenger
frontal airbag, the passenger airbag
status indicator illuminates the off lamp.
• If you have installed the child restraint
and the passenger airbag status indicator
illuminates the on lamp, switch your
vehicle off, remove the child restraint
from your vehicle and reinstall the
restraint following the child restraint
manufacturer's instructions.
The front passenger sensing system works
with sensors that are part of the front
passenger seat and seatbelt. The sensors
are designed to detect the presence of a
properly seated occupant and determine if
the front passenger frontal airbag should be
enabled.
• When the front passenger sensing
system enables the front passenger
frontal airbag, the passenger airbag
status indicator illuminates the on lamp. If a person of adult size is sitting in the front
passenger seat, but the passenger airbag
status indicator off lamp is illuminated, it is
possible that the person is not sitting
properly in the seat. If this happens:
•
Switch your vehicle off and ask the
person to place the seat backrest in an
upright position.
• Have the person sit upright in the seat,
centered on the seat cushion, with the
person's legs comfortably extended.
• Restart your vehicle and have the person
remain in this position for about two
minutes. This allows the system to detect
that person and enable the passenger
frontal airbag.
• If the indicator off lamp remains
illuminated even after this, you should
advise the person to ride in the rear seat.
After all occupants have adjusted their seats
and put on seatbelts, it is very important that
they continue to sit upright, leaning against
the seat backrest, and centered on the seat
cushion, with their feet comfortably extended
on the floor.
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Sitting improperly can increase the chance
of injury in a crash event. For example, if an
occupant slouches, lies down, turns
sideways, sits forward, leans forward or
sideways, or puts one or both feet up, the
chance of injury during a crash greatly
increases.
If you think that the state of the passenger
airbag status indicator lamp is incorrect,
check for the following:
•
Objects lodged underneath the seat.
• Objects between the seat cushion and
the center console.
• Objects hanging off the seat backrest.
• Objects stowed in the seat backrest map
pocket.
• Objects placed on the occupant's lap.
• Cargo interference with the seat
• Other passengers pushing or pulling on
the seat.
• Rear passenger feet and knees resting
or pushing on the seat. The listed conditions could cause the weight
of a properly seated occupant to be
incorrectly interpreted by the front passenger
sensing system. The person in the front
passenger seat could appear heavier or
lighter due to the conditions listed. Make sure the front passenger
sensing system is operating
properly. See Crash Sensors and
Airbag Indicator (page 71).
If the airbag readiness light is on, do the
following:
• Pull your vehicle over.
• Switch your vehicle off.
• Check for any objects lodged underneath
the front passenger seat or cargo
interfering with the seat.
• Remove the obstruction if found.
• Restart your vehicle. •
Wait at least two minutes and verify that
the airbag readiness light in the
instrument cluster is no longer
illuminated.
• If the airbag readiness light in the
instrument cluster remains illuminated,
there may be a problem due to the front
passenger sensing system.
Do not attempt to repair or service the
system. Take your vehicle in for service
immediately.
If it is necessary to modify an advanced front
airbag system to accommodate a person
with disabilities, contact your Customer
Relationship Center.
See Contacting Us
(page 15).
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Note:
If your programmed remote controls
are lost or stolen and you do not have an
extra coded remote, you need to have your
vehicle towed to an authorized dealer. Store
an extra programmed remote away from
your vehicle in a safe place to help prevent
any inconvenience. Contact an authorized
dealer to purchase additional spare or
replacement remotes.
You must have two previously programmed
remote controls inside your vehicle and the
new unprogrammed remote controls readily
accessible. Contact an authorized dealer to
have the spare remote control programmed
if two previously programmed remotes are
not available. Make sure that your vehicle
is off before beginning this procedure. Make
sure that you close all the doors before
beginning and that they remain closed
throughout the procedure. Perform all steps
within 30 seconds of starting the sequence.
Stop and wait for at least one minute before
starting again if you perform any steps out
of sequence.
Read and understand the entire procedure
before you begin. 1.
Place the first programmed remote in the
backup slot inside the center console,
with your foot off the brake pedal press
and release the push button ignition
switch.
2. Wait five seconds and then press and release the push button ignition switch
again.
3. Remove the remote control.
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5. Press the brake pedal and the ignition
button within 20 seconds to start the
vehicle.
6. If your vehicle does not start, repeat steps 1-5.
System Lockout
The system locks after five attempts of trying
to enter a Backup Start Passcode, resetting
a current passcode or entering an incorrect
Valet Mode passcode.
Note: The system remains locked for five
minutes. After five minutes the system allows
codes to be entered again. PHONE AS A KEY –
TROUBLESHOOTING
Phone as a Key – Frequently Asked
Questions
How can I tell if my vehicle has Phone as a
Key?
The touchscreen shows the Phone as a
Key reset option if your vehicle has
Phone as a Key. If you have registered
your vehicle through the Lincoln Way
app, a control button appears on the
home screen of the Lincoln Way app. What happens if I cannot unlock the vehicle
with Phone as a Key?
Attempt to move your phone closer to
the vehicle. Check that the Lincoln Way
app is still running and that the Phone
as a Key control screen shows
connected. If the phone is connected,
attempt to press the remote unlock
button in the Lincoln Way app. If the
phone is not connected or the remote
unlock button does not work in the
Lincoln Way app, attempt to force close
and restart the app.
Why do I get a No Key Detected message
in the instrument cluster display when I am
using Phone as a Key and my phone is in
the car? Your phone ’s Bluetooth connection has
been disrupted or is not connected. Try
reconnecting your phone's Bluetooth
connection. Move the phone closer to
the center of the vehicle near the cup
holder or center console. Verify your
Phone as a Key is still active, enabled
and has not been revoked.
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POWER SEATS
Folding the Seat Backrest
WARNING: Do not fold a seat if it is
occupied. Failure to follow this instruction
could result in personal injury.
This feature operates when the vehicle is in
park (P) and the liftgate has been open for
less than 10 minutes.
The controls are on the left-hand rear quarter
trim panel and are accessible from the
liftgate area. Press and hold the left control to lower the
left seat backrest.
Press and hold the right control to lower the
right seat backrest.
Unfolding the Seat Backrest
Rotate the seat backrest up until it latches in
the upright position. It clicks when you lock
it into position.
HEATED SEATS
Heated Seat Precautions
WARNING:
Use caution when using
the heated seat if you are unable to feel
pain to your skin because of advanced
age, chronic illness, diabetes, spinal cord
injury, medication, alcohol use, exhaustion
or other physical conditions. The heated
seat could cause burns even at low
temperatures, especially if used for long
periods of time. Failure to follow this
instruction could result in personal injury. WARNING:
Do not poke sharp
objects into the seat cushion or seat
backrest. This could damage the heated
seat element and cause it to overheat.
Failure to follow this instruction could result
in personal injury. WARNING:
Do not place anything on
the seat that blocks the heat, for example
a seat cover or a cushion. This could cause
the seat to overheat. Failure to follow this
instruction could result in personal injury.
Do not:
• Place heavy objects on the seat.
• Operate the heated seat if water or any
other liquid spills on the seat. Allow the
seat to dry.
Switching the Heated Seats On and Off
The vehicle must be running to use this
feature.
The rear seat heat controls are on the rear
of the center console.
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LOCATING THE USB PORTS
Data Transfer USB Ports
The USB Ports could be in the following
locations:
•
On the lower instrument panel.
• Inside the media bin.
• Inside the center console.
Note: These USB ports can also charge
devices.
Note: Not all USB ports in your vehicle have
data transfer capabilities.
Note: We recommend using only USB-IF
certified cables and adapters. Non-certified
cables and adapters may not work.
Charge Only USB Ports The USB ports could be in the following
locations: •
On the lower instrument panel.
• On the upper instrument panel.
• Inside the media bin.
• Inside the center console.
• On the rear of the center console.
• In the cargo area.
PLAYING MEDIA USING THE USB
PORT WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Connect your device to the USB port. Press the audio button on the
feature bar.
Select
Sources. Select the USB option.
Press the button to play a track.
Press the button again to pause
the track.
Press the button to skip to the next
track.
Press and hold the button to fast
forward through the track. Press the button once to return to
the beginning of a track.
Repeatedly press the button to
return to previous tracks.
Press and hold the button to fast rewind.
CHARGING A DEVICE
Connect your device to the USB port.
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