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ROADSIDE ASSISTANCE
Vehicles sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a vehicle
concern, Lincoln Motor Company offers a
complimentary roadside assistance program.
This program is separate from the New
Vehicle Limited Warranty.
The service is available:
•
Throughout the life of the vehicle for
original owners.
• For six years or 70,000 mi (110,000 km),
whichever comes first, for subsequent
owners.
Roadside Assistance covers:
• A flat tire change with a good spare,
except vehicles supplied with a tire
inflation kit.
• Battery jump start.
• Lock-out assistance - key replacement
cost is the client's responsibility. •
Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law shall deliver up to
2 gal (8 L)
of gasoline fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within 100 ft (30 m)
of a paved or county maintained road,
no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law shall tow Lincoln
eligible vehicles to the client's selling or
preferred dealer within 100 mi (160 km)
of the disablement location or to the
nearest Lincoln dealer. If a client requests
a tow to a selling or preferred dealer that
is more than
100 mi (160 km) from the
disablement location, the client is
responsible for any mileage costs in
excess of
100 mi (160 km).
• Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle
is operational but the trailer is not, then
the trailer does not qualify for any
roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
United States clients who require roadside
assistance, call 1-800-521-4140 or contact
Roadside Assistance using the Lincoln Way
mobile app.
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If you need to arrange roadside assistance
for yourself, Lincoln Motor Company
reimburses a reasonable amount for towing
to the nearest Lincoln dealership within
100 mi (160 km). To obtain reimbursement
information, United States clients, call
1-800-521-4140. Clients need to submit their
original receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a vehicle
concern, Lincoln Motor Company offers a
complimentary roadside assistance program.
This program is eligible within Canada or the
continental United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, beginning from
the original warranty start date and lasts the
life of the vehicle for the original owner.
Subsequent owners receive coverage that
is concurrent with the 6 years or
70,000 mi
(110,000 km), whichever occurs first,
powertrain warranty coverage period. Note:
Canadian roadside coverage and
benefits may differ from the U.S. coverage.
For complete program coverage details,
review your warranty guide, contact your
dealer, call us in Canada at 1-800-387-9333,
or visit our website at
www.lincolncanada.com.
If you purchased your vehicle in Canada and
require roadside assistance, please call
1-800-387-9333 or contact Roadside
Assistance using the Lincoln Way mobile
app.
Note: For quick reference, complete the
roadside assistance identification card found
in the glove compartment of your vehicle
and place it in your wallet.
SWITCHING THE HAZARD
FLASHERS ON AND OFF The hazard flasher button is on the
instrument panel. Press the button
to switch the hazard flashers on if
your vehicle is creating a safety hazard for
other road users. When you switch the hazard flashers on, all
front and rear direction indicators flash.
Note:
The hazard flashers operate when the
ignition is in any position, or if the key is not
in the ignition. The battery loses charge and
could have insufficient power to restart your
vehicle.
Press the button again to switch them off.
JUMP STARTING THE VEHICLE
Jump Starting Precautions WARNING:
Batteries normally
produce explosive gases which can cause
personal injury. Therefore, do not allow
flames, sparks or lighted substances to
come near the battery. When working near
the battery, always shield your face and
protect your eyes. Always provide correct
ventilation.
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Protected Components
Fuse Rating
Fuse or Relay Number
Lumbar.
Wireless accessory charging.
Subwoofer amplifier.
20 A
4
Not used.
–
5
Security horn relay.
10 A
6
Gearshift module.
10 A
7
Power liftgate module.
5 A
8
Hands free liftgate module.
Embedded modem.
Keypad.
5 A
9
Combined sensing module.
Not used.
–
10
Not used.
–
11
Climate control module.
7.5 A
12
Enhanced central gateway module.
Instrument cluster.
7.5 A
13
Steering column control module.
Not used.
15 A
14
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1. Press Settings.
2. Press
Vehicle Hotspot.
3. Press Settings under the Vehicle Hotspot
menu.
4. Press
Edit.
5. Press
Change Network Name.
6. Enter your required network name.
7. Press the enter key to save the network name.
8. Press
Change Password.
9. Enter your required password.
10. Press the enter key to save the password.
Changing the Wi-Fi Hotspot Frequency
Note: The Vehicle Hotspot frequency band
is selectable depending upon your device
capabilities. You will be unable to connect
your device to the Vehicle Hotspot if it does
not support the selected frequency band.
Tap the vehicle drawer on the top left of the
screen.
1. Press
Settings. 2. Press
Vehicle Hotspot.
3. Press Settings under the Vehicle Hotspot
menu.
4. Press
Edit.
5. Select a frequency.
6. Press
Done.
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Note:
Up to 12 devices can be stored.
Do Not Disturb
Reject incoming calls and switch ring tones
and alerts off.
Phone Keypad
Directly dial a number.
Voice Control
Say a command to use the Google or Siri
voice assistant available on your connected
phone to access supported features.
Note: Some features under the phone menu
may not be available if the feature is not
supported through the phone.
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MAKING AND RECEIVING A
PHONE CALL
Making Calls
To call a number in your contacts, select:
Action and Description
Menu Item
You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the number
that you want to call. The
system begins the call.
Contacts
To call a number from your recent calls,
select: Action and Description
Menu Item
You can then select an entry
that you want to call. The
system begins the call.
Recent Call
List To call a number from your favorites, select: Action and Description
Menu Item
You can then select an entry
that you want to call. The
system begins the call.
Favorites
To call a number that is not stored in your
phone, select: Action and Description
Menu Item
Select the digits of the
number you wish to call.
Phone
Keypad
The system begins the call.
Call
Pressing the backspace button deletes the
last digit you typed.
Receiving Calls
During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available. To accept the call, select: Menu Item
Accept
Note: You can also accept the call by
pressing the phone button on the steering
wheel.
To reject the call, select: Menu Item
Reject
Ignore the call by doing nothing. The system
logs it as a missed call.
During a Phone Call
During a phone call, the contacts name and
number display on the screen along with the
call duration.
The phone status items are also visible:
• Signal Strength.
• Battery.
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You can select any of the following during
an active phone call:
Item
Immediately end a
phone call. You can
also press the button
on the steering
wheel.
End Call
Press this to access
the phone keypad.
Keypad
You can switch the
microphone off so
the caller does not
hear you.
Mute
Transfer the call to
the cell phone or
back to the touch-
screen.
Privacy
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2.
Select the Personal Profiles button under
Settings.
3. Follow the instructions on the display.
LINKING OR UNLINKING A
PERSONAL PROFILE TO A REMOTE
CONTROL
You can save preset memory positions for
up to three remote controls by assigning a
remote control to a personal profile using
the touchscreen.
Use the touchscreen to link a remote control
to a personal profile.
1. Switch the vehicle on and leave the vehicle in park (P).
2. Select the Personal Profiles button under
Settings.
3. Touch the arrow for the profile you wish to link to a remote control.
4. Select remote control.
5. Follow the instructions on the display. Note:
If more than one linked remote control
is in range, the memory function moves to
the settings of the first key to initiate a
memory recall.
Note: The guest profile consists of existing
settings when there is no driver profile
created. After you create a driver profile, the
guest profile serves as an additional driver
profile.
Note: You cannot link a remote control to a
guest profile.
LINKING OR UNLINKING A
PERSONAL PROFILE TO A DEVICE
Use the touchscreen to link a mobile device
to a personal profile.
1. Switch the vehicle on and leave the vehicle in park (P).
2. Select the Personal Profiles button under
Settings.
3. Touch the arrow for the profile you wish to link to a mobile device.
4. Select mobile device. 5. Follow the instructions on the display.
Note:
To successfully link a mobile device,
the mobile device must be in your vehicle,
and must have previously been setup as a
remote control for your vehicle.
Note: The guest profile consists of existing
settings when there is no driver profile
created. After you create a driver profile, the
guest profile serves as an additional driver
profile.
Note: You cannot link a personalized name
to a guest profile.
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