There are several Lincoln Protect extended
service plans available in various time,
distance and deductible combinations. Each
plan is tailored to fit your own driving needs,
including reimbursement for towing and
rental. When you purchase a Lincoln Protect
extended service plan, you receive added
peace-of-mind protection throughout
Canada, the United States and Mexico,
provided by a network of participating
authorized Lincoln Motor Company dealers.
Note:
Repairs performed outside of Canada,
the United States and Mexico are not eligible
for Lincoln Protect extended service plan
coverage.
This information is subject to change. For
more information, visit your local Lincoln of
Canada dealer or www.LincolnCanada.com
to find the Lincoln Protect extended service
plan that is right for you.
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GENERAL MAINTENANCE
INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenance
schedule helps protect against major repair
expenses resulting from neglect or
inadequate maintenance and may help to
increase the value of your vehicle when you
sell or trade it. Keep all receipts for
completed maintenance with your vehicle.
It is important that you have your vehicle
serviced at the proper times. These intervals
serve two purposes: first is to maintain the
reliability of your vehicle and the second is
to keep the cost of owning your vehicle
down.
It is your responsibility to have all scheduled
maintenance performed and to make sure
that the materials used meet the
specifications identified in this owner's
manual. See Capacities and Specifications
(page 400).
Failure to perform scheduled maintenance
and regularly inspect your vehicle may result
in vehicle damage not covered by the vehicle
Warranty.
Why Maintain Your Vehicle at Your
Dealership?
Our Genuine Replacement Parts
Dealerships stock our parts and our
authorized branded re-manufactured
replacement parts. These parts meet or
exceed our specifications. Parts installed at
your dealership carry a nationwide 24-month
or unlimited mile (kilometer) parts and labor
limited warranty.
If you do not use our authorized parts they
may not meet our specifications and could
affect emissions compliance.
Protecting Your Investment
Maintenance is an investment that pays
dividends in the form of improved reliability,
durability and resale value. To maintain the
proper performance of your vehicle and its
emission control systems, make sure you
have scheduled maintenance performed at
the designated intervals.
Your vehicle comes with the Intelligent
Oil-Life Monitor system, a message appears
in the information display at the proper oil
change interval. This interval may be up to
one year or
10,000 mi (16,000 km), hybrid
vehicles could exceed 10,000 mi (16,000 km).
When the oil change message appears in
the information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 mi (800 km)
of the message appearing. Make sure to
reset the Intelligent Oil-Life Monitor after
each oil change. See Resetting the Engine
Oil Change Reminder
(page 339).
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If your information display resets prematurely
or becomes inoperative, you should perform
the oil change interval at six months or
5,000 mi (8,000 km) from your last oil
change. Never exceed one year or 10,000 mi
(16,000 km)
between oil change intervals.
You can drive high performance vehicles in
such a way that may lead to higher oil
consumption including extended time at high
engine speeds, high loads, engine braking,
hard cornering maneuvers, track and off-road
usage. Under these conditions, oil
consumption of approximately 1 quart per
500 miles (1 liter per 800 km) is possible.
Check the engine oil level at every refueling
and adjust to maintain proper levels to avoid
engine damage.
It is important to rely upon your dealership
to properly diagnose and repair your vehicle. We strongly recommend only using our
genuine or our authorized re-manufactured
replacement parts engineered for your
vehicle.
Additives and Chemicals
We do not recommend using chemicals or
additives not approved by us as part of your
vehicle
’s normal maintenance. Please consult
your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a normal
operating characteristic and, by itself, does
not necessarily indicate a concern or that the
fluid needs to be changed. Have discolored
fluids that also show signs of overheating or
foreign material contamination checked
immediately. Make sure to change the vehicle
’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a viable
way to change fluid for many vehicle
sub-systems during scheduled maintenance.
It is critical that systems are flushed only with
new fluid that is the same as that required
to fill and operate the system or using our
approved flushing chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections. Check Every Month
The air filter restriction gauge. 1
The engine oil level.
Function of all interior and the exterior lights.
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Brake Fluid Maintenance
1
Change the brake fluid. 2
Every 3 Years
1 Perform this maintenance item every 3 years. Do not exceed the designated time for the interval.
2 Brake fluid servicing requires special equipment available at your authorize\
d dealer.
SPECIAL OPERATING CONDITIONS
SCHEDULED MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated. If
you operate your vehicle occasionally under
any of these conditions, it is not necessary
to perform the extra maintenance. For
specific recommendations, see your
dealership service advisor or technician.
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Disputes submitted to the BBB AUTO LINE
program are usually decided within forty days
after you file your claim with the BBB. You
are not bound by the decision, and may
reject the decision and proceed to court
where all findings of the BBB Auto Line
dispute, and decision, are admissible in the
court action. Should you choose to accept
the BBB AUTO LINE decision, Ford is then
bound by the decision, and must comply with
the decision within 30 days of receipt of your
acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application. You
will be asked for your name and address,
general information about your new vehicle,
information about your warranty concerns,
and any steps you have already taken to try
to resolve them. A Customer Claim Form will
be mailed that will need to be completed,
signed and returned to the BBB along with
proof of ownership. Upon receipt, the BBB
will review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by calling
BBB AUTO LINE at 1-800-955-5100, or
writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center at
1-800-392-3673.
For additional information refer to the Better
Business Bureau website.
Note:
Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation. THE MEDIATION AND
ARBITRATION PROGRAM
For vehicles delivered to authorized
Canadian dealers. In those cases where you
continue to feel that the efforts by Ford of
Canada and the authorized dealer to resolve
a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada
participates in an impartial third party
mediation/arbitration program administered
by the Canadian Motor Vehicle Arbitration
Plan (CAMVAP).
The CAMVAP program is a straightforward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
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Gracenote uses a unique identifier to track
queries for statistical purposes. The purpose
of a randomly assigned numeric identifier is
to allow Gracenote to count queries without
knowing anything about who you are. For
more information, see the web page at
www.gracenote.com for the Gracenote
Privacy Policy.
THE GRACENOTE SOFTWARE, EACH ITEM
OF GRACENOTE DATA AND THE
GRACENOTE CONTENT ARE LICENSED TO
YOU "AS IS". NEITHER GRACENOTE MAKES
ANY REPRESENTATIONS OR WARRANTIES,
EXPRESS OR IMPLIED, REGARDING THE
ACCURACY OF ANY GRACENOTE DATA
FROM THE GRACENOTE SERVERS OR
GRACENOTE CONTENT. GRACENOTE
COLLECTIVELY AND SEPARATELY RESERVE
THE RIGHT TO DELETE DATA AND/OR
CONTENT FROM THE COMPANIES'
RESPECTIVE SERVERS OR, IN THE CASE OF
GRACENOTE, CHANGE DATA CATEGORIES
FOR ANY CAUSE THAT GRACENOTE
DEEMS SUFFICIENT. NO WARRANTY IS
MADE THAT EITHER GRACENOTE
CONTENT OR THE GRACENOTE SOFTWARE
OR GRACENOTE SERVERS ARE
ERROR-FREE OR THAT THE FUNCTIONING
OF THE GRACENOTE SOFTWARE OR
GRACENOTE SERVERS WILL BE
UNINTERRUPTED. GRACENOTE IS NOT
OBLIGATED TO PROVIDE YOU WITH ANY
ENHANCED OR ADDITIONAL DATA TYPES
THAT GRACENOTE MAY CHOOSE TO
PROVIDE IN THE FUTURE AND IS FREE TO
DISCONTINUE ITS ONLINE SERVICES AT
ANY TIME. GRACENOTE DISCLAIM ALL
WARRANTIES EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, IMPLIED
WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE,
TITLE, AND NON-INFRINGEMENT. NEITHER
GRACENOTE WARRANTS THE RESULTS
THAT WILL BE OBTAINED BY YOUR USE
OF THE GRACENOTE SOFTWARE OR ANY
GRACENOTE SERVER. IN NO CASE WILL
GRACENOTE BE LIABLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL
DAMAGES OR FOR ANY LOST PROFITS OR
LOST REVENUES FOR ANY REASON
WHATSOEVER. © Gracenote 2007.
Taiwan Territory
Note: In accordance with the management
approach of low-power radio wave radiation
motors:
Article 12: For approved and certified
low-power radiation motor models,
companies, firms or users must not alter the
frequency, increase the power or change the
characteristics and functions of the original
design without authorization.
Article 14: The usage of low-power
radio-frequency motors must not affect
aviation safety and interfere with legal
telecommunications. Should interference be
detected, immediately stop using the device
and only resume usage after ensuring that
there is no longer any interference. For the
legal telecommunication and wireless
telecommunication of the telco, the
low-power radio frequency motor must be
able to tolerate legal limits of interference
from telecommunication, industrial, scientific
and radio wave equipment.
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We will use reasonable endeavours to
provide the SUNA Traffic Channel 24 hours
a day, 365 days a year. The SUNA Traffic
Channel may occasionally be unavailable for
technical reasons or for planned
maintenance. We will try to perform
maintenance at times when congestion is
light. We reserve the right to withdraw SUNA
Products and/or Services at any time.
Also, we cannot assure the uninterrupted
reception of the SUNA Traffic Channel
RDS-TMC signal at any particular location.
6. Limitation of Liability
Neither Intelematics (nor its suppliers or the
manufacturer of your device (the
“Suppliers”)) shall be liable to you or to any
third party for any damages either direct,
indirect, incidental, consequential or
otherwise arising out of the use of or inability
to use SUNA Products and/or Services even
if Intelematics or a Supplier has been advised
of the possibility of such damages. You also
acknowledge that the neither Intelematics
nor any Supplier guarantees nor make any
warranties that relate to the availability,
accuracy or completeness of SUNA Products and/or Services, and to the extent which it
is lawful to do so, both Intelematics and each
Supplier excludes any warranties which
might otherwise be implied by any State or
Federal legislation in relation to SUNA
Products and/or Services.
7. Please Note
Great care has been taken in preparing this
manual. Constant product development may
mean that some information is not entirely
up-to-date. The information in this document
is subject to change without notice.
EMISSION LAW
WARNING:
Do not remove or alter
the original equipment floor covering or
insulation between it and the metal floor
of the vehicle. The floor covering and
insulation protect occupants of the vehicle
from the engine and exhaust system heat and noise. On vehicles with no original
equipment floor covering insulation, do not
carry passengers in a manner that permits
prolonged skin contact with the metal floor.
Failure to follow these instructions may
result in fire or personal injury.
U.S. federal laws and certain state laws
prohibit removing or rendering inoperative
emission control system components. Similar
federal or provincial laws may apply in
Canada. We do not approve of any vehicle
modification without first determining
applicable laws. Tampering with emissions control
systems including related sensors
or the Diesel Exhaust Fluid system
can result in reduced engine power and the
illumination of the service engine soon light.
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Electric Parking Brake..................................221
Electric Parking Brake –
Troubleshooting.............................................222
Electric Parking Brake – Troubleshooting.........................................222
Electric Parking Brake – Information
Messages.........................................................223
Electric Parking Brake – Warning Lamps...............................................................222
Electric Power Steering..............................232 Electric Power Steering Precautions.............232
Electromagnetic Compatibility..................548
Emergency Call Limitations..........................74
Emergency Call Requirements
....................73
Emergency Call System Data......................26
Emergency Towing
.......................................315
Emission Law.................................................546 Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance.............547
Tampering With a Noise Control System..............................................................547
Enabling Apps on an Android Device...........................................................444
Enabling Apps on an iOS Device.............444
Enabling or Disabling Personal Profiles..........................................................447
Enabling Remote Start..................................151 End User License Agreement
....................516
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) .....................................
516
Engine Block Heater....................................188 Engine Block Heater Precautions...................188
How Does the Engine Block Heater
Work...................................................................188
Using the Engine Block Heater.......................189
Engine Oil Capacity and Specification - 2.0L...............................................................402
Alternative Engine Oil for Extremely Cold Climates............................................................403
Engine Oil Capacity and Specification - 2.7L................................................................404
Alternative Engine Oil for Extremely Cold Climates...........................................................406
Engine Oil
.......................................................338
Adding Engine Oil..............................................338
Checking the Engine Oil Level.......................338
Engine Oil Capacity and Specification..........339
Engine Oil Dipstick Overview..........................338
Resetting the Engine Oil Change
Reminder..........................................................339
Engine Specifications - 2.0L......................398
Engine Specifications - 2.7L......................399
Entering a Parallel Parking Space............247
Entering a Perpendicular Parking Space............................................................247 Evasive Steering Assist...............................284
Evasive Steering Assist Limitations...............284
Switching Evasive Steering Assist On and
Off......................................................................284
What Is Evasive Steering Assist......................284
Event Data
........................................................24
Exiting a Parking Space..............................248
Extending the Remote Start Duration........................................................152
Exterior Bulbs
................................................350
Changing a Front Turn Signal Lamp
Bulb...................................................................352
Changing a License Plate Lamp Bulb...........353
Exterior Bulb Specification Chart...................350
Removing a Headlamp Assembly..................352
Exterior Lamps................................................121 Exterior Lamp Audible Warning.......................122
Exterior Lamp Indicators....................................122
Switching the Daytime Running Lamps On
and Off................................................................121
Switching the Front Fog Lamps On and Off.......................................................................122
Switching the Turn Signal Lamps On and Off........................................................................\
121
Switching Welcome Lighting On and Off.......................................................................122
Exterior Lighting Control
..............................119
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