2021 LINCOLN NAUTILUS reset

WHAT IS PHONE AS A KEY
Phone as a Key allows you to use your phone
in place of a passive key.
You can use your phone for the following
functions:
•
Remote locking and unlocking.
• Passive entry and exit.
• Passive start and drive the vehicle.
• Remote start.
• Memory function recall.
PHONE AS A KEY LIMITATIONS
Limitations can vary based on the make and
model of your phone, phone location and
physical obstructions.
The following items could impact Phone as
a Key performance or prevent functionality
in some cases:
• The typical operating range for Phone as
a Key is 131 ft (40 m). •
Your Bluetooth connection is not
enabled, is disrupted, or out of range.
• Your Phone as a Key is not active or
enabled on at least one phone.
• Your vehicle battery has depleted.
• Your phone battery has depleted.
• Interference from other devices using
radio frequencies or physical
obstructions.
• Your phone is too close to metal objects
or other electronic devices.
Note: Do not leave a duplicate coded key
in the vehicle. Always take your keys and
phone and lock all doors when leaving the
vehicle.
PROGRAMMING YOUR PHONE
To program your smartphone as Phone as a
Key:
1. Visit your device's app store to download
the Lincoln Way app. 2.
Create or sign-in to the Lincoln Way app
and add the vehicle identification number
to your account.
3. Once you add the vehicle identification number, follow the prompts in the Lincoln
Way app to complete the Sync Connect
Authorization process.
4. After the vehicle authorizes, you can setup Phone as a Key following the
prompts in the Lincoln Way app.
5. After Phone as a Key is setup, you can setup the Backup Start Passcode by
following the prompts on your
touchscreen.
Note: Keep your new Backup Start Passcode
with you in case of an emergency.
Resetting Phone as a Key
If the Phone as a Key belongs to your
account, you can delete it from your phone.
If not, reset Phone as a Key using the
following steps:
1. Press Settings on the touchscreen.
2. Press
General.
3. Press
Reset.
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4. Press Lincoln Way Connect Reset.
5. Press
Reset All.
6. Confirm you would like to continue with erasing all Phone as a Key, Backup Start
Passcodes.
7. Press
Continue.
8. Confirm you are aware you are de-authorizing all authorized users and
Lincoln Way Connect settings.
9. Press
Continue.
Note: Please wait while the vehicle resets
all the Phone as a Key, Backup Start
Passcodes, Lincoln Way Connect Settings
and de-authorize previously authorized
users.
USING THE VALET MODE
1. Press Settings on the touchscreen.
2. Press Valet Mode.
Note: Have your Backup Start Passcode
completely setup before using Valet Mode. Note:
Once the system detects a valid Phone
as a Key, the temporary passcode displays
in both the touchscreen and mobile app. If
the system does not detect a valid Phone as
a Key, it prompts you to enter your Backup
Start Passcode. Once validated, the
temporary passcode displays on the
touchscreen.
3. Enter the first five digits of the passcode
on the keyless entry keypad to unlock
your vehicle.
4. Enter the eight-digit passcode on the touchscreen to start and drive your
vehicle.
To disable Valet Mode, press Exit Valet Mode
on the touchscreen. Once the system detects
an authorized Phone as a Key, it disables. If
the system does not detect a valid Phone as
a Key, it prompts you to enter your Backup
Start Passcode. Once validated, Valet Mode
disables. USING THE BACKUP START
PASSCODE
If you are unable to start your vehicle with
Phone as a Key, follow the steps below:
1. Press the brake pedal and the ignition
button. If the system does not detect a
valid Phone as a Key, a message appears
and the system prompts you for your
Backup Start Passcode.
Note: Make sure you have Phone as a Key
active on at least one phone to use the
previously created Backup Start Passcode.
Note: If the Backup Start Passcode screen
does not appear, it is necessary to press the
ignition button again.
2. Use the touchscreen to enter your Backup Start Passcode.
3. After entering your Backup Start Passcode, you must press Enter within
30 seconds.
4. Once the system validates the Backup Start Passcode, a message alerts you to
start your vehicle.
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5. Press the brake pedal and the ignition
button within 20 seconds to start the
vehicle.
6. If your vehicle does not start, repeat steps 1-5.
System Lockout
The system locks after five attempts of trying
to enter a Backup Start Passcode, resetting
a current passcode or entering an incorrect
Valet Mode passcode.
Note: The system remains locked for five
minutes. After five minutes the system allows
codes to be entered again. PHONE AS A KEY –
TROUBLESHOOTING
Phone as a Key – Frequently Asked
Questions
How can I tell if my vehicle has Phone as a
Key?
The touchscreen shows the Phone as a
Key reset option if your vehicle has
Phone as a Key. If you have registered
your vehicle through the Lincoln Way
app, a control button appears on the
home screen of the Lincoln Way app. What happens if I cannot unlock the vehicle
with Phone as a Key?
Attempt to move your phone closer to
the vehicle. Check that the Lincoln Way
app is still running and that the Phone
as a Key control screen shows
connected. If the phone is connected,
attempt to press the remote unlock
button in the Lincoln Way app. If the
phone is not connected or the remote
unlock button does not work in the
Lincoln Way app, attempt to force close
and restart the app.
Why do I get a No Key Detected message
in the instrument cluster display when I am
using Phone as a Key and my phone is in
the car? Your phone ’s Bluetooth connection has
been disrupted or is not connected. Try
reconnecting your phone's Bluetooth
connection. Move the phone closer to
the center of the vehicle near the cup
holder or center console. Verify your
Phone as a Key is still active, enabled
and has not been revoked.
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What do I do if my phone is lost, damaged,
or the battery has depleted?
Use the Backup Start Passcode that you
created to protect you in the event that
you lose your phone, damage it, or the
battery depletes. See Using the
Backup Start Passcode (page 81).
How many phones can I use for Phone as
a Key? You can program and activate up to four
phones with Phone as a Key to your
vehicle.
How does a valet drive my car if I only use
my Phone as a Key? Have the valet use the temporary valet
passcode that you created when using
valet mode. See Using the Valet Mode
(page
81). I uninstalled my Lincoln Way app and
reinstalled it. Why am I not able to get a
new Phone as a Key?
Remove the Phone as a Key that was
previously associated with your phone
or reset Phone as a Key from your
vehicle, and then request a new Phone
as a Key.
See Programming Your
Phone (page 80).
Why can I not remotely start the vehicle
with my Phone as a Key? Using the Lincoln Way app, verify your
Phone as a Key setup is complete and
enabled via Bluetooth connection on at
least one phone. If Bluetooth has
connected but Phone as a Key setup is
not complete, complete the setup of
your Phone as a Key, as prompted from
the Lincoln Way app.
See Programming
Your Phone (page 80).
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Potential Causes
Condition
Vehicles with keyless start: Make sure you place the transmitter into the backup slot. See What Is
the Passive Anti-Theft System (page 108).
The key or transmitter used to start the vehicle is the only admin key. There always has to be at
least one admin key.
The passive anti-theft system is disabled or in unlimited mode.
The transmitter used to start your vehicle does not have admin privilege\
s.
I cannot program the configurable
settings. There are no MyKeys programmed to the vehicle.
See Creating a MyKey (page 85).
The key or transmitter used to start the vehicle does not have admin privileg\
es.
I cannot clear the MyKeys.
No MyKeys are created.
See Creating a MyKey (page 85).
Purchase a new key or transmitter from an authorized dealer.
I lost the only admin key.
Program a spare key or transmitter. You may need to see an authorized dealer.
See What Is the
Passive Anti-Theft System (page 108).
I lost a key.
The MyKey user is not using the MyKey.
The MyKey distance does not accumu-
late. An admin key holder cleared the MyKeys and created new MyKeys.
The key system has been reset.
An admin transmitter is present at vehicle start.
No MyKey functions with the trans-
mitter. There are no MyKeys programmed to your vehicle.
See Creating a MyKey (page 85).
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RESETTING THE STOPPING
POSITION - VEHICLES WITH:
POWER ADJUSTABLE STEERING
COLUMN
Note:
The steering wheel stops when it
detects an obstruction. This sets a new
stopping position.
To reset the steering column to its normal
stopping position:
1. Confirm there is nothing obstructing the motion of the steering column.
2. Press and hold the steering column control until the steering column stops
moving.
3. Press the steering column control again.
Note: The steering column may start to move
again.
4. When the steering column stops, continue holding the control for a few
seconds.
5. Repeat for each direction, as necessary. HORN Press on the center of the steering
wheel near the horn icon to
activate the horn.
SWITCHING THE HEATED
STEERING WHEEL ON AND OFF (IF
EQUIPPED) To switch the heated steering
wheel on or off, press the button
on the touchscreen near the
climate controls.
Note: A sensor regulates the temperature
of the steering wheel.
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OPENING AND CLOSING THE
WINDOWS
WARNING: Do not leave children
unattended in your vehicle and do not let
them play with the power windows. Failure
to follow this instruction could result in
personal injury. WARNING:
When closing the power
windows, verify they are free of obstruction
and make sure that children and pets are
not in the proximity of the window
openings. Press the window control switch
to open the window. Lift the
window control switch to close the
window.
Note: The power windows operate with the
ignition on, and for several minutes after you
switch the ignition off or until you open a
front door. To reduce wind noise or pulsing noise when
one window is open, slightly open the
opposite window.
One-Touch Open
(If Equipped)
Fully press the window control switch and
release it. Press again or lift it to stop the
window.
One-Touch Close
(If Equipped)
Fully lift the window control switch and
release it. Press again or lift it to stop the
window.
Resetting One-Touch Close
Carry out all steps within 30 seconds of
starting the sequence.
1. Close the window.
2. Press and hold the window control switch
until the window is fully open. Keep the
window control switch pressed for a few
seconds. 3. Lift and hold the window control switch
until the window is fully closed. Keep the
window control switch held for a few
seconds.
4. Press and hold the window control switch
until the window is fully open. Keep the
window control switch pressed for a few
seconds.
5. Lift and hold the window control switch until the window is fully closed. Keep the
window control switch held for a few
seconds.
Note: Repeat the procedure if the window
does not close when you use one-touch.
Accessory Delay
The window switches remain operational for
several minutes when you switch the ignition
off or until you open either front door.
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Note:
If you fold and unfold the mirrors
several times within one minute, the power
fold function may turn off to protect the
motors from overheating.
Switching Auto-fold On and Off
1. Press Settings on the touchscreen.
2. Press
Vehicle Settings.
3. Press
Mirrors.
4. Switch
Autofold on or off.
Loose Mirror
If you manually fold the power-folding
mirrors, they may not work properly even
after you re-position them. You need to reset
them if:
• The mirrors vibrate when you drive.
• The mirrors feel loose.
• The mirrors do not stay in the folded or
unfolded position.
• One of the mirrors is not in its normal
driving position. To reset the power-fold feature, use the
power-folding mirror control to fold and
unfold the mirrors. You may hear a loud noise
as you reset the power-folding mirrors. This
sound is normal. Repeat this process as
needed each time you manually fold the
mirrors.
AUTO-DIMMING EXTERIOR MIRROR
What Is the Auto-Dimming Exterior
Mirror
The driver exterior mirror dims when the
interior auto-dimming mirror turns on.
Memory Mirrors
(If Equipped)
You can save and recall the mirror positions
through the memory function. See Memory
Function
(page 171).
Heated Exterior Mirrors
See
Switching the Heated Mirrors On and
Off (page 155). Signal Indicator Mirrors
(If Equipped)
The outer portion of the appropriate mirror
housing blinks when you switch on the turn
signal.
Lincoln Welcome Mat
Projection lights, on the bottom of the mirror
housings, project an image onto the ground
a short distance from the vehicle.
Blind Spot Monitor
See
What Is Blind Spot Information System
(page 273).
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