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ROADSIDE ASSISTANCE
Vehicles sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a vehicle
concern, Lincoln Motor Company offers a
complimentary roadside assistance program.
This program is separate from the New
Vehicle Limited Warranty.
The service is available:
•
Throughout the life of the vehicle for
original owners.
• For six years or 70,000 mi (110,000 km),
whichever comes first, for subsequent
owners.
Roadside Assistance covers:
• A flat tire change with a good spare,
except vehicles supplied with a tire
inflation kit.
• Battery jump start.
• Lock-out assistance - key replacement
cost is the client's responsibility. •
Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law shall deliver up to
2 gal (8 L)
of gasoline fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within 100 ft (30 m)
of a paved or county maintained road,
no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law shall tow Lincoln
eligible vehicles to the client's selling or
preferred dealer within 100 mi (160 km)
of the disablement location or to the
nearest Lincoln dealer. If a client requests
a tow to a selling or preferred dealer that
is more than
100 mi (160 km) from the
disablement location, the client is
responsible for any mileage costs in
excess of
100 mi (160 km).
• Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle
is operational but the trailer is not, then
the trailer does not qualify for any
roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
United States clients who require roadside
assistance, call 1-800-521-4140 or contact
Roadside Assistance using the Lincoln Way
mobile app.
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•
Use commercial car washing equipment.
• Try to repair the dissimilar spare tire.
Use of one of the dissimilar spare tires listed
above at any one wheel location can lead to
impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• All-wheel driving capability, if applicable.
3. Full-size dissimilar spare without label
on wheel
When driving with the full-size dissimilar
spare wheel and tire assembly, do not:
• Exceed
70 mph (113 km/h).
• Use more than one dissimilar spare
wheel and tire assembly at a time.
• Use commercial car washing equipment.
• Use snow chains on the end of the
vehicle with the dissimilar spare wheel
and tire assembly. The usage of a full-size dissimilar spare
wheel and tire assembly can lead to
impairment of the following:
•
Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• All-wheel driving capability.
When driving with the full-size dissimilar
spare wheel and tire assembly additional
caution should be given to:
• Towing a trailer.
• Driving vehicles equipped with a camper
body.
• Driving vehicles with a load on the cargo
rack.
Drive cautiously when using a full-size
dissimilar spare wheel and tire assembly and
seek service as soon as possible. Tire Change Procedure WARNING:
Do not work on your
vehicle when the jack is the only support
as your vehicle could slip off the jack.
Failure to follow this instruction could result
in personal injury or death. WARNING:
To help prevent your
vehicle from moving when changing a
wheel, shift the transmission into park (P),
set the parking brake and use an
appropriate block or wheel chock to
secure the wheel diagonally opposite to
the wheel being changed. For example,
when changing the front left wheel, place
an appropriate block or wheel chock on
the right rear wheel. WARNING:
Never place anything
between the vehicle jack and your vehicle. WARNING:
Never place anything
between the vehicle jack and the ground.
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11. Loosen each wheel lug nut one-half
turn counterclockwise, but do not
remove them until the wheel is raised
off the ground.
12. If your vehicle has a warning triangle and you are jacking the vehicle on the
roadside shoulder, set the warning
triangle upright on the shoulder of the
road facing the direction of oncoming
traffic. 13.
Arrows depict vehicle jacking points on
the underside of the vehicle at the
locations shown above. The warning
label on the jack depicts the details.
14. Find the arrows embossed on the vehicle downward flange next to the
tire you are changing.
15. Position the jack so that the vehicle downward flange rests in the jack
saddle flange between the arrows, as
shown above. Raise the vehicle by
using the lug wrench to turn the jack
nut clockwise. Once the flat tire is off
the ground, remove the lug nuts with
the lug wrench. 16.
Replace the flat tire with the spare tire,
making sure the valve stem is facing
outward. Reinstall the lug nuts until the
wheel is snug against the hub. Do not
fully tighten the lug nuts until the wheel
has been lowered.
17. Lower the wheel by turning the jack handle counterclockwise.
18. Remove the jack and fully tighten the lug nuts in the order shown. See Wheel
Nuts (page 396). 395
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