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HOW DOES 911 ASSIST WORK
If a crash deploys an airbag, excluding knee
airbags and rear inflatable seatbelts, or
activates the fuel pump shut-off, your vehicle
may be able to contact emergency services
by dialing 911 through a paired and
connected Bluetooth-enabled phone.
Not all crashes will deploy an airbag or
activate the fuel pump shut-off. If a
connected cell phone sustains damage or
loses its connection to SYNC during a crash,
SYNC will search for and try to connect to a
previously paired cell phone. SYNC will then
attempt to call the emergency services.
Before making the call:
•
SYNC provides about 10 seconds to
cancel the call. If you fail to cancel the
call, SYNC attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call 911,
to cancel the call, press Cancel on your
screen or press and hold the phone
button on your steering wheel." If you do not cancel the call and SYNC makes
a successful call a pre-recorded message
plays for the 911 operator. The occupants in
your vehicle are able to talk with the
operator. Be prepared to provide your name,
phone number and location immediately
because not all 911 systems are capable of
receiving this information electronically.
During an emergency call the system
transmits vehicle data to the emergency
service.
EMERGENCY CALL
REQUIREMENTS
WARNING: Do not wait for 911 Assist
to make an emergency call if you can do
it yourself. Dial emergency services
immediately to avoid delayed response
time which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional. WARNING: Always place your phone
in a secure location in your vehicle so it
does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly. WARNING: Unless the 911 Assist
setting is set on before a crash, the system
will not dial for help which could delay
response time, potentially increasing the
risk of serious injury or death after a crash.
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a Bluetooth
enabled and compatible cell phone to
SYNC.
• A connected Bluetooth enabled phone
must have the ability to make and
maintain an outgoing call at the time of
the incident.
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SOUNDING THE PANIC ALARM
Press the button to sound the
panic alarm. Press the button
again or switch the ignition on to
turn it off.
Note: The panic alarm only operates when
the ignition is off.
LOCATING YOUR VEHICLE Press the lock button twice within
three seconds. The turn signal
lamps flash. We recommend you
use this method to locate your vehicle. CHANGING THE REMOTE
CONTROL BATTERY WARNING: Keep batteries away from
children to prevent ingestion. Failure to
follow this instruction could result in
personal injury or death. If ingested,
immediately seek medical attention. WARNING: If the battery
compartment does not securely close, stop
using the remote control and replace it as
soon as possible. In the meantime, keep
the remote control away from children.
Failure to follow this instruction could result
in personal injury or death.
The remote control uses one coin-type 3-volt
lithium battery CR2450 or equivalent. 1.
Push the release button and pull the key
blade out.
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WHAT IS THE KEYLESS ENTRY
KEYPAD
The keyless entry keypad allows you to lock
and unlock your vehicle using the keypad
on the window trim.
KEYLESS ENTRY KEYPAD
LIMITATIONS
The system may not function if:
•
The vehicle battery has no charge.
LOCATING THE KEYLESS ENTRY
KEYPAD
SecuriCode Invisible K eypad
The keypad is near the driver window and
illuminates when you touch it. KEYLESS ENTRY KEYPAD MASTER
ACCESS CODE
Unlocking the Doors
Enter the factory-set five-digit code or your
personal code. You must press each number
within five seconds of each other.
•
Press 3-4 within five seconds to unlock
all doors.
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PASSIVE ANTI-THEFT SYSTEM
What Is the Passive Anti-Theft System
The passive anti-theft system prevents
someone from starting the vehicle with an
incorrectly coded key.
How Does the Passive Anti-Theft
System Work
The passive anti-theft system arms when you
switch the ignition off.
It disarms when the ignition is switched on
with a correctly coded key.
Note:
The system is not compatible with
non-Ford aftermarket remote start systems.
Note: Do not leave a duplicate coded key
in your vehicle. Always take the keys and
lock all doors when leaving your vehicle. ANTI-THEFT ALARM SYSTEM
What Is the Anti-Theft Alarm System
The Anti-Theft Alarm System warns you of
an unauthorized entry to your vehicle.
How Does the Anti-Theft Alarm System
Work
When armed, the anti-theft alarm is triggered
in any of the following ways:
•
If someone opens a door, the liftgate or
the hood without a correctly coded key
or remote control.
• If you turn the power on without a
correctly coded key.
• If the interior sensors detect movement
inside your vehicle.
• If the inclination sensors detect an
attempt to raise your vehicle.
• If someone disconnects the vehicle
battery or the battery backup alarm. If the anti-theft alarm is triggered, the alarm
horn sounds for 30 seconds and the
direction indicators flash for 5 minutes.
Any further attempts to carry out one of the
above sounds the alarm again.
What Is the Perimeter Alarm
The perimeter alarm is designed to detect
unauthorized access to your vehicle.
What Are the Interior Sensors
The interior sensors are designed to detect
any movement inside your vehicle.
The interior sensors are in the overhead
console.
Note:
Do not cover the interior sensors.
What Are the Inclination Sensors (If
Equipped)
The inclination sensor is designed to detect
an attempt to raise your vehicle, for example
to remove a wheel or to tow it away.
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ANTI-THEFT ALARM SYSTEM
SETTINGS
What are the Alarm Security Levels
You can select two levels of alarm security,
all sensors and perimeter sensing.
All Sensors
All sensors is the standard setting.
In all sensors, all equipped sensors are on
when you arm the alarm.
Note:
Do not arm the alarm with all sensors
if passengers, animals or other moving
objects are inside your vehicle. Perimeter Sensing
In perimeter sensing, the interior sensors are
off when you arm the alarm.
All the other equipped sensors activate when
you arm the alarm in this mode.
Setting the Alarm Security Level
1. Press Settings on the touchscreen.
2. Press
Vehicle Settings.
3. Press
Alarm System.
4. Press
Motion Sensors.
5. Press a setting. What Is Ask on Exit
You can choose which level of security you
require after you switch the ignition off.
Note:
If you do not choose a setting, the
system defaults to all sensors.
Switching Ask on Exit On and Off
1. Press
Settings on the touchscreen.
2. Press
Vehicle Settings.
3. Press
Alarm System.
4. Switch
Ask on Exit on or off.
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SECURITY – TROUBLESHOOTING
Security – Information Messages
Action
Message
The system has not detected a correctly coded key.
No Key Detected
The system has malfunctioned. Have your vehicle checked as soon as possible.
Starting System Fault
Displays when the alarm has been triggered due to unauthorized entry.
Vehicle Alarm To Stop Alarm, Start
Vehicle.
Alarm Announcement
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Security – Frequently Asked Questions
What should I do if there is any potential
alarm problem with my vehicle?
Take all remote controls to an
authorized dealer if there is any
potential alarm problem with your
vehicle.
What should I do if the vehicle is unable to
start with a correctly coded key? Have your vehicle checked as soon as
possible.
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WHAT IS REMOTE START
The system allows you to remotely start your
vehicle and to adjust the interior temperature
according to the settings that you chose.
REMOTE START PRECAUTIONS
WARNING: Do not start the engine
in a closed garage or in other enclosed
areas. Exhaust fumes are toxic. Always
open the garage door before you start the
engine. Failure to follow this instruction
could result in personal injury or death.
REMOTE START LIMITATIONS
Remote start does not work under the
following conditions:
• The alarm horn is sounding.
• The hood is open.
• The transmission is not in park (P). •
The ignition is on.
• The battery voltage is below the
minimum operating voltage.
Note: Do not use remote start if your fuel
level is low.
Note: To use remote start with Lincoln Way
or Phone as a Key, enable the modem.
See
Connecting the Vehicle to a Wi-Fi Network
(page
417).
ENABLING REMOTE START
1. Using the instrument cluster display controls on the steering wheel, select
Settings
.
2. Select
Vehicle.
3. Select
Remote Start.
4. Switch
System on.
Note: To use remote start, make sure that
the modem is enabled.
See Enabling and
Disabling the Modem (page 417). REMOTELY STARTING AND
STOPPING THE VEHICLE
Remotely Starting the Vehicle Press the button on the remote
control.
Within three seconds, press the
button on the remote control.
Within three seconds, press the
button again.
Note: You can also use the Lincoln Way App
to start the vehicle.
Note: The direction indicators flash twice.
Note: The parking lamps turn on when the
vehicle is running.
Note: The horn sounds if the system fails to
start.
Note: All other vehicle systems remain off
when you have remotely started the vehicle.
Note: The vehicle remains secured when
you have remotely started the vehicle. A
valid key must be inside your vehicle to
switch the ignition on and drive your vehicle.
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