
Note:
Do not force the charge port door
open or closed. Forcing the door open or
closed damages the charge port.
The charge status indicator around the
charge port indicates the charge status of
the high voltage battery in your vehicle.
Divided into five zones, the charge status
indicator displays the state of charge in 20
percent increments.
We use the color white as a courtesy light to
help with plugging in and to acknowledge
actions such as plugging in, unplugging or
pressing the charge times button. Blue is used when you plug the vehicle in
and are either charging or waiting to charge.
Orange indicates charge faults.
Charge Times Button
Use the charge times button to either turn
off or turn on your charge times settings for
this location. Select charge settings on the
home page of your touchscreen or under the
vehicle settings menu to access charge
preferences. See SYNC™ 3 (page 492). Charging
To charge the high-voltage battery:
1. Put the vehicle in park (P).
2.
Press the center right edge of the charge
port door and then release to open the
door.
3. Plug the charging coupler into the charge
port receptacle on your vehicle. Make
sure the button clicks confirming that you
have completely engaged the coupler.
Note: Put your vehicle in park (P) to charge,
and for the charge status indicator to
illuminate.
Note: Pump and fan noise could be present
when charging the high voltage battery. The
pump and fan noise is normal as it circulates
liquid and keeps your high voltage battery
cool while charging.
241
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 202007, Second-Printing High Voltage BatteryE295258 E301111 E306676

4. Verify that the cord acknowledgment
feature activates. This indicates the
beginning of a normal charge cycle. The
charge status indicator lights up each
zone alternately from bottom to top and
from bottom to top again.
5. If using a charging station, follow the instructions on the charge station to
begin the charging process. The charge status indicator displays how far
along the charge is:
•
When the bottom zone is pulsing, the
charge is between 0-20 percent.
• When the bottom zone illuminates and
the next is pulsing, the charge is between
20-40 percent.
• When two zones illuminate and the next
is pulsing, the charge is between 40-60
percent.
• When three zones illuminate and the next
is pulsing, the charge is between 60-80
percent.
• When four zones illuminate and the top
zone is pulsing, the charge is between
80-100 percent.
• When all zones illuminate, the charge is
100 percent. 80%-100% state of charge.
A.
60%-80% state of charge.
B.
40%-60% state of charge.
C.
20%-40% state of charge.
D.
0%-20% state of charge.
E.
242
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 202007, Second-Printing High Voltage BatteryE295257 E301197

Note:
When charging stops, the charge
status indicator shows all the completed
zones solidly lit up in a blue color for 30
seconds before turning off. For example, if
charging stops at 70 percent, then the
bottom three zones light up solidly to
indicate a battery charge level of at least 60
percent but less than 80 percent. Charging
stops when complete or when paused due
to preferred charge settings or charge
station actions.
Note: If the charge status indicator does not
light up or pulse after plugging in, please
verify that the charge port light setting is On.
If you do not wish to have the charge status
indicator light up at all while charging, then
you can switch it Off. See charge port light
under vehicle settings on your touchscreen.
See SYNC™ 3 (page 492). Note:
You can identify charging faults by the
color orange on the charge status indicator.
Faults can occur within the vehicle charging
system or outside the vehicle, such as with
the charge cord, charge station or electrical
supply.
Note: If the system detects a fault in the
vehicle charging system at any point in a
charge cycle, the entire charge status
indicator lights up solidly in an orange color
for 30 seconds and then turns off. If this
happens, unplug the charging coupler and
then plug it back into the charge port
receptacle. If the problem persists, have your
vehicle checked as soon as possible.
Note: If the system detects a fault outside
the vehicle, such as with the charge station
or charge cord, the entire charge status
indicator flashes continuously for 30 seconds
and then turns off. If this happens, check the
charge cord and the charge station or
electrical supply. Locking the Charging Coupler
Note:
You need a padlock or a combination
lock with a shackle diameter of 0.2 in (5 mm)
or less, and the straight portion of the
shackle of 1.0 in (25.4 mm) of length or more.
1. Insert the lock through the hole in the charging coupler button.
2. Lock the padlock or combination lock.
243
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 202007, Second-Printing High Voltage BatteryE306677 E295451

Waiting to Charge
Note:
Select charge settings on the home
page of the touchscreen or under the vehicle
settings menu to access charge preferences.
See SYNC™ 3 (page 492).
Charging may not begin upon plugging in if
you have set up preferred charge times for
this vehicle location. Your vehicle could delay
charging to take advantage of off-peak
electricity rates. Your vehicle optimizes the
charge schedule to be complete by your next
departure time.
When waiting to charge, plugged in and not
currently charging, the charge status
indicator shows the present state of charge
of the high voltage battery by lighting up all
completed zones for 30 seconds before
turning off. For example, if the battery is at
70 percent charge then the bottom three
zones solidly light up to indicate a battery
charge level of at least 60 percent but less
than 80 percent. When the current state of
charge is less than 20 percent, none of the
zones light up. Note:
When your vehicle is waiting to
charge, the charge status indicator turns off
30 seconds after displaying the present state
of charge. When your vehicle begins
charging, the charge status indicator turns
on and displays the status of the charge, as
described above.
Disconnecting the Charging Coupler
1. If you have installed a padlock or combination lock, then remove it.
2. Press the button on the charging coupler.
3. While holding the button, remove the charging coupler from the charge port
receptacle. 4.
Press the center right edge of the charge
port door to close.
Note: Do not pull the wall plug from the wall
when your vehicle is charging. Doing so
could damage the outlet and the cord.
MOVING AND STORAGE INSTRUCTIONS
Make sure that you completely wrap the
dual-voltage charging cord after charging.
When complete, replace the dual-voltage
charging cord in the luggage compartment.
Note: Do not hold the dual-voltage charging
cord by the flexible power cable.
Note: Store the dual-voltage charging cord
in a clean, dry place between the
temperature of
-39.9–157.9°F (-40–70°C).
244
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 202007, Second-Printing High Voltage BatteryE306678 E295444

Reverse (R)
With the transmission selector in reverse (R),
your vehicle moves backward. Always come
to a complete stop before shifting into and
out of reverse (R).
Neutral (N)
With the transmission selector in neutral (N),
you can start your vehicle and it is free to
roll. Hold the brake pedal down when in this
position.
Drive (D)
Drive (D) is the normal driving position for
the best fuel economy and smoothness. Shift
the transmission selector to drive (D) to allow
your vehicle to move forward and shift
through the forward gears.
The transmission shifts to the appropriate
gear for optimum performance based on
ambient temperature, road slope, vehicle
load and your input.
Automatic Return to Park
Note:
This feature does not operate when
your vehicle is in Stay in Neutral mode or
neutral tow.
The transmission returns to park (P) if any of
the following occur:
• You switch the ignition off.
• You do not have your seatbelt fastened
and you open the driver door.
• The driver door is open and you unfasten
your seatbelt.
If you switch the ignition off when your
vehicle is moving, your vehicle shifts into
neutral (N) until it slows down enough to shift
into park (P).
Note: This feature does not work properly if
the door ajar switch is malfunctioning. If your
door ajar indicator does not illuminate when
you open or close the driver door, or the
Transmission not in Park message still
displays in the information display when the
shifter has already selected (R), (N) or (D) and
the driver door remains closed, see your
authorized dealer. Stay in Neutral Mode
Note:
Stay in Neutral mode is a temporary
vehicle state that works with the engine in
a running or OFF state. Once in this mode,
maintain sufficient battery voltage, or your
vehicle returns to park (P) if left active for an
extended period of time when the engine is
off.
Failure to follow this instruction could result
in vehicle damage not covered by the vehicle
warranty.
Note: When entering an automatic car wash,
always enter the Stay in Neutral mode. Stay
in Neutral mode must be enabled if you are
exiting the vehicle before the car wash.
Extended usage of Stay in Neutral mode
could result in a battery voltage reduction to
a level where the vehicle no longer starts.
Do not tow your vehicle in this mode.
With the transmission selector in Stay in
Neutral mode, you can start your vehicle and
it is free to roll.
To enter Stay in Neutral mode, do the
following:
246
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 202007, Second-Printing Transmission

Manual Park Release
WARNING: When doing this
procedure, you need to take the
transmission out of park (P) which means
your vehicle can roll freely. To avoid
unwanted vehicle movement, always fully
apply the parking brake prior to doing this
procedure. Use wheels chocks if
appropriate. WARNING:
If the parking brake is
fully released, but the brake warning lamp
remains illuminated, the brakes may not
be working properly. Have your vehicle
checked as soon as possible. WARNING: Do not drive your vehicle
until you verify that the stoplamps are
working.
Use the manual park release to move your
transmission from the park (P) position in the
event of an electrical malfunction or
emergency. Activating the Manual Park Release Cable
1. Apply the parking brake.
See Electric
Parking Brake (page 258).
Note: If vehicle battery is dead, for example,
no electrical power is available, you could
require an external power source to apply
the parking brake.
2. Using the key or a flat head screwdriver 4.7 in (120 mm), carefully open the access
cover under the arm rest console.
3. Turn the vehicle ignition on without starting the vehicle. Press the push to
start button without pressing the brake. 4. Once in the driver seat, fully apply the
brake pedal and hold. Do not release.
5. Insert a screwdriver or your car key into the Manual Park Release lever slot, pull
the Manual Park Release lever toward
the rear until the detent in the slot pops
up against the screwdriver or key. Allow
0.3 in (7 mm)
of full upward travel of the
detent, which locks in the park override
mode, and you can remove the
screwdriver or key. If done correctly, a
message on the instrument cluster
displays Park Not Available, Transmission
Not in Park or Shift System Fault. 248
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 202007, Second-Printing TransmissionE294326 E297270

Note:
A screwdriver tool longer than 4.7 in
(120 mm) could hit the underside of the
armrest console before you achieve full
travel of the detent.
6. With your foot still fully applied on the brake pedal, disengage the parking
brake. See Electric Parking Brake (page
258
).
7. Your vehicle remains in neutral (N) for emergency towing purposes.
8. Switch off the ignition.
9. Once it is safe to do so, and there is no risk of your vehicle rolling, disconnect
the negative, black, battery cable from
the battery.
Returning Your Vehicle to Normal Mode
1. Once it is safe to do so, reconnect the negative, black, battery cable to the
battery.
2. Apply the parking brake.
See Electric
Parking Brake (page 258).
Note: If the vehicle battery is dead, you
could require an external power source to
apply the parking brake. 3.
Fully apply the brake pedal and hold, do
not release.
4. Insert the screwdriver or car key fully into
the Manual Park Release lever slot. Push
the tool downwards. The system detent
releases and the Manual Park Release
lever moves forward, allowing the vehicle
to go back into the park (P) position.
Remove the screwdriver or car key.
5. Install the access cover.
6. With your foot fully applied on the brake
pedal, start your vehicle. Confirm that
your vehicle is in the park (P) position and
that the instrument cluster indicates park
(P).
7. If the instrument cluster does not display
the park (P) position or there is a
message stating Park Not Available,
Transmission Not In Park or Shift System
Fault, apply the parking brake before
exiting your vehicle. Contact an
authorized dealer. If Your Vehicle Gets Stuck in Mud or
Snow
Note:
Do not rock the vehicle if the engine
is not at normal operating temperature or
damage to the transmission could occur.
Note: Do not rock the vehicle for more than
a minute or damage to the transmission and
tires could occur, or the engine could
overheat.
If your vehicle gets stuck in the mud or snow,
you can rock it out by shifting between
forward and reverse gears, stopping
between shifts in a steady pattern. Press
lightly on the accelerator in each gear.
249
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 202007, Second-Printing Transmission

HINTS ON DRIVING WITH ANTI-
LOCK BRAKES
The anti-lock braking system does not
eliminate the risks when:
•
You drive too closely to the vehicle in
front of you.
• Your vehicle is hydroplaning.
• You take corners too fast.
• The road surface is poor.
Note: If the system activates, the brake
pedal may pulse and may travel further.
Maintain pressure on the brake pedal. You
may also hear a noise from the system. This
is normal.
ELECTRIC PARKING BRAKE WARNING: Always fully apply the
parking brake and make sure you shift into
park (P). Failure to follow this instruction
could result in personal injury or death. WARNING:
If you drive extended
distances with the parking brake applied,
you could cause damage to the brake
system. WARNING:
The electric parking
brake does not operate if the vehicle
battery is running out of charge.
Your vehicle has an electric parking brake.
You operate it with a switch instead of a
lever. The switch is on the center console or
to the left-hand side of the steering wheel,
on the lower part of the instrument panel.
Note: The electric parking brake makes
noises during operation. This is normal.
Applying the Electric Parking Brake Pull the switch upward.
The red warning lamp flashes
during operation and illuminates
when the parking brake is applied. Note:
It remains illuminated for a short
period of time after you switch the ignition
off.
If it continues to flash or does not illuminate,
the system has malfunctioned. Have your
vehicle checked as soon as possible.
Note: You can apply the electric parking
brake when the ignition is off.
Note: The electric parking brake could
automatically apply when you shift into park
(P).
See Transmission (page 245).
Applying the Electric Parking Brake in an
Emergency
Note: Do not apply the electric parking brake
when your vehicle is moving, except in an
emergency. If you repeatedly use the electric
parking brake to slow or stop your vehicle,
you could cause damage to the brake
system.
You can use the electric parking brake to
slow or stop your vehicle in an emergency.
258
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 202007, Second-Printing BrakesE267156 E270480