2021 LEXUS RC350 emergency towing

13Pictorial index
■Instrument panel
Engine switch ........................................................................................................... P.127
Starting the engine/changing the mode ................................................................... P.127
Emergency stop of the engine ........................ ............................................................ P.286
When the engine will not start ...................................................................................... P.314
Warning messages ..........................................................................................................P.303
Shift lever.................................................................................................................... P.131
Changing the shift position .............................................................................................P.132
Precautions for towing ...................................................................................................P.289
When the shift lever does not move ...........................................................................P.132
Meters ......................................................................................................................... .P.66
Reading the meters/adjusting the instrume nt panel lights................................. P.66
Warning lights/indicator lights ...................................................................................... P.62
When a warning light comes on ................................................................................. P.295
Multi-information display ........................................................................................ P.71
Display ........................................................................................................................ ................ P.71
When the warning messages are displayed..........................................................P.303A
B
C
D

541-2. LEXUS Enform
Connect service not active
■Automatic Collision Notification
In case of either airbag deployment or
severe rear-end collision, the system is
designed to automatically call the
response center. The responding agent
receives the vehicle’s location and
attempts to speak with the vehicle
occupants to assess the level of emer-
gency. If the occupants are unable to
communicate, the ag ent automatically
treats the call as an emergency, con-
tacts the nearest emergency services
provider to describe the situation, and
requests that assistance be sent to the
location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect
can work with local authorities to assist
them in locating and recovering the
vehicle. After filing a police report, call
the Safety Connect response center at
1-800-25-LEXUS
(1-800-255-3987) in the United
States, 1-877-539-8777 in Puerto
Rico or 1-800-265- 3987 in Canada,
and follow the prompts for Safety Con-
nect to initiate this service.
In addition to assisting law enforce-
ment with recovery of a stolen vehicle,
Safety-Connect-equipped vehicle
location data may, under certain cir-
cumstances, be shared with third par-
ties to locate your vehicle. Further
information is available at Lexus.com.
■Emergency Assistance Button
(“SOS”)
In the event of an emergency on the
road, push the “SOS” button to reach
the Safety Connect response center.
The answering agent will determine
your vehicle’s location, assess the
emergency, and dispatch the neces-
sary assistance required.
If you accidentally press the “SOS” button,
tell the response-center agent that you are
not experiencing an emergency.
■Enhanced Roadside Assistance
Enhanced Roadside Assistance adds
GPS data to the already included war-
ranty-based Lexus roadside service.
Subscribers can press the “SOS” but-
ton to reach a Safety Connect
response-center agent, who can help
with a wide range of needs, such as:
towing, flat tire, fuel delivery, etc. For a
description of the Roadside Assistance
services and their limitations, please
see the Safety Connect Terms and
Conditions, which are available at
Lexus.com.
Important! Read this information about
exposure to radio frequency signals
before using Safety Connect;
The Safety Connect system installed in
your vehicle is a low-power radio trans-
mitter and receiver. It receives and also
sends out radio frequency (RF) signals.
In August 1996, the Federal Commu-
Safety Connect services
Safety information for Safety
Connect

1714-5. Using the driving support systems
4
Driving
Press the LDA switch to turn the LDA
system on.
The LDA indicator illuminates and a mes-
sage is displayed on the multi-information
display.
Press the LDA switch again to turn the
LDA system off.
When the LDA system is turned on or off,
operation of the LDA system continues in the same condition the next time the
engine is started.
LDA indicator
The illumination condition of the indicator
informs the driver of the system operation
status.
Illuminated in white:
LDA system is operating.
Illuminated in green:
Steering wheel assistance of the steering
control function is operating.
Flashing in orange:
WARNING
●Asphalt repair marks, white (yellow)
line marks, etc. are present due to road
repair.
●Vehicle is driven in a temporary lane or
restricted lane due to construction
work.
●Vehicle is driven on a road surface
which is slippery due to rainy weather,
fallen snow, freezing, etc.
●Vehicle is driven in traffic lanes other
than on highways and freeways.
●Vehicle is driven in a construction
zone.
●During emergency towing
■Preventing LDA system malfunctions
and operations performed by mistake
●Do not modify the headlights or place
stickers, etc. on the surface of the
lights.
●Do not modify the suspension etc. If
the suspension etc. needs to be
replaced, contact your Lexus dealer.
●Do not install or place anything on the
hood or grille. Also, do not install a
grille guard (bull bars, kangaroo bar,
etc.).
●If your windshield needs repairs, con-
tact your Lexus dealer.
Turning LDA system on
Indications on multi-information
display
A

1774-5. Using the driving support systems
4
Driving
WARNING
■Cautions regarding the driving assist
systems
Observe the following precautions, as
there are limitations to the assistance
provided by the system.
Failure to do so may cause an accident
resulting in death or serious injury.
●Assisting the driver to measure follow-
ing distance
The dynamic radar cruise control with
full-speed range is only intended to help
the driver in determining the following
distance between the driver’s own vehi-
cle and a designated vehicle traveling
ahead. It is not a me chanism that allows
careless or inattentive driving, and it is
not a system that can assist the driver in
low-visibility conditio ns. It is still neces-
sary for driver to pay close attention to
the vehicle’s surroundings.
●Assisting the driver to judge proper
following distance
The dynamic radar cruise control with
full-speed range determines whether the
following distance be tween the driver’s
own vehicle and a designated vehicle
traveling ahead is within a set range. It is
not capable of making any other type of
judgement. Therefore, it is absolutely
necessary for the driver to remain vigi-
lant and to determine whether or not
there is a possibility of danger in any
given situation.
●Assisting the driver to operate the
vehicle
The dynamic radar cruise control with
full-speed range has limited capability to
prevent or avoid a collision with a vehicle
traveling ahead. Therefore, if there is
ever any danger, the driver must take
immediate and direct control of the vehi-
cle and act appropriately in order to
ensure the safety of all involved.
■Situations unsuitable for dynamic
radar cruise control with full-speed
range
Do not use dynamic radar cruise control
with full-speed range in any of the follow-
ing situations.
Doing so may result in inappropriate
speed control and could cause an acci-
dent resulting in death or serious injury.
●Roads where there are pedestrians,
cyclists, etc.
●In heavy traffic
●On roads with sharp bends
●On winding roads
●On slippery roads, such as those cov-
ered with rain, ice or snow
●On steep downhills, or where there
are sudden changes between sharp up
and down gradients
Vehicle speed may exceed the set
speed when driving down a steep hill.
●At entrances to freeways and highways
●When weather conditions are bad
enough that they may prevent the sen-
sors from detectin g correctly (fog,
snow, sandstorm, heavy rain, etc.)
●When there is rain, snow, etc. on the
front surface of th e radar sensor or
camera sensor
●In traffic conditions that require fre-
quent repeated acceleration and
deceleration
●During emergency towing
●When an approach warning buzzer is
heard often

2897-2. Steps to take in an emergency
7
When trouble arises
7-2.Steps to take in an emergency
If your vehicle needs to be
towed
If towing is necessary, we recom-
mend having your vehicle towed by
your Lexus dealer or commercial
towing service, using a wheel-lift
type truck or flatbed truck.
Use a safety chain system for all
towing, and abide by all state/pro-
vincial and local laws.
If towing your vehicle with a
wheel-lift type truck from the front,
the vehicle's rear wheels and axles
must be in good conditions.
(  P.290)
If they are damaged, use a towing
dolly or flatbed truck.
If towing your vehicle with a
wheel-lift type truck, use a towing
dolly. ( P.290, 289)
WARNING
Observe the following precautions.
Failure to do so may result in death or
serious injury.
■When towing the vehicle
2WD models
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the drivetrain and related
parts may be damaged or an accident
may occur due to a change in direction
of the vehicle.
AWD models
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the driv etrain or related
parts may be damaged, the vehicle may
fly off the truck.

2907-2. Steps to take in an emergency
The following may indicate a problem
with your transmission. Contact your
Lexus dealer or commercial towing
service before towing.
The engine is running but the vehi-
cle does not move.
 The vehicle makes an abnormal
sound.
From the front
Use a towing dolly under the rear
wheels.
WARNING
■While towing
●When towing using cables or chains,
avoid sudden starts, etc. which place
excessive stress on the towing eyelets,
cables or chains. The towing eyelets,
cables or chains may become dam-
aged, broken debris may hit people,
and cause serious damage.
●Do not turn the engine switch off.
There is a possibility that the steering
wheel is locked and cannot be oper-
ated.
■Installing towing eyelets to the vehi-
cle
Make sure that towing eyelets are
installed securely.
If not securely installed, towing eyelets
may come loose during towing.
NOTICE
■To prevent damage to the vehicle
when towing using a wheel-lift type
truck
●Do not tow the vehicle from the rear
when the engine switch is off. The
steering lock mechanism is not strong
enough to hold the front wheels
straight.
●When raising the vehicle, ensure ade-
quate ground clearance for towing at
the opposite end of the raised vehicle.
Without adequate clearance, the vehi-
cle could be damaged while being
towed.
■To prevent damage to the vehicle
when towing with a sling-type truck
Do not tow with a sling-type truck, either
from the front or rear.
■To prevent damage to the vehicle
during emergency towing
Do not secure cables or chains to the
suspension components.
■Recreational towing (behind motor
home, etc.)
Never dinghy tow your vehicle to pre-
vent causing serious damage to the
AWD system and transmission. ( P.126)

Situations when it is necessary to
contact dealers before towing
Towing with a wheel-lift type
truck

2917-2. Steps to take in an emergency
7
When trouble arises
From the rear
Use a towing dolly under the front
wheels.
When using a flat-bed truck to trans-
port the vehicle, use tire strapping
belts. Refer to the owner's manual of
the flat-bed truck for the tire strapping
method.
In order to suppress vehicle movement
during transportati on, set the parking
brake and turn the engine switch off.
If a tow truck is not available in an
emergency, your vehicle may be tem-
porarily towed using cables or chains secured to the emergency towing eye-
lets. This should only be attempted on
hard surfaced roads for at most 50
miles (80 km) at under 18 mph (30
km/h).
A driver must be in the vehicle to steer
and operate the brakes. The vehicle’s
wheels, drive train, axles, steering and
brakes must be in good condition.
To have your vehicle towed by another
vehicle, the towing eyelet must be
installed to your vehicle. Install the tow-
ing eyelet using the following proce-
dure.
1
Take out the wheel nut wrench, flat-
head screwdriver and towing eye-
let. ( P.307)
2 Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the vehicle
body as shown in the illustration.
Except F SPORT models
 F SPORT models
NOTICE
■Towing with a sling-type truck
Do not tow with a sling-type truck to pre-
vent body damage.
Using a flatbed truck
Emergency towing
Emergency towing procedure

2927-2. Steps to take in an emergency
3Insert the towing eyelet into the
hole and tighten partially by hand.
4 Tighten down the towing eyelet
securely using a wheel nut wrench
or hard metal bar.
5 Securely attach cables or chains to
the towing eyelet.
Take care not to damage the vehi-
cle body.
6 Enter the vehicle being towed and
start the engine.
If the engine does not start, turn the
engine switch to ON. 7
Shift the shift lever to N and release
the parking brake.
Turn automatic mode off. ( P.138)
When the shift lever cannot be shifted:
 P.132
■While towing
If the engine is not running, the power assist
for the brakes and steering will not function,
making steering and braking more difficult.
■Wheel nut wrench
Wheel nut wrench is installed in trunk.
(  P.307)