2021 LEXUS LS500 Owners Manual

417
7
7
When trouble arises
When trouble arises
.7-1. Essential informationEmergency flashers................... 418
If your vehicle has to be stopped in an emergency ........................... 418
If the vehicle is trapped in rising water............................................. 419
7-2. Steps to take in an emergency If your vehicle needs to be towed......................................................... 421
If you think something is wrong ........................................................ 425
Fuel pump shut off system ..... 426
If a warning light turns on or a warning buzzer sounds ....... 427
If a warning message is displayed ........................................................ 436
If you have a flat tire.................. 438
If the engine wi ll not start .......439
If you lose your keys .................. 441
If the fuel filler door cannot be opened......................................... 441
If the electronic key does not operate properly .................... 442
If the vehicle battery is discharged ........................................................ 444
If your vehicle overheats ........ 449
If the vehicle becomes stuck ........................................................ 452

4187-1. Essential information
7-1.Essential information
Press the switch to flash all of the turn
signal lights.
To turn them off, press the switch once
again.
■Emergency flashers
●If the emergency flashers are used for a
long time while the engine is not running,
the battery may discharge.
●If any of the SRS airbags deploy (inflate)
or in the event of a strong rear impact, the
emergency flashers will turn on automati-
cally.
The emergency flashers will turn off auto-
matically after operating for approxi-
mately 20 minutes. To manually turn the
emergency flashers off, press the switch
twice.
(The emergency flashers may not turn on
automatically depending on the force of
the impact and conditions of the colli-
sion.)
1 Steadily step on the brake pedal
with both feet and firmly depress it.
Do not pump the brake pedal repeatedly
as this will increase the effort required to
slow the vehicle.
2Shift the shift position to N.
If the shift position is shifted to N
3 After slowing down, stop the vehi-
cle in a safe place by the road.
4 Stop the engine.
If the shift position cannot be shifted
to N
3 Keep depressing the brake pedal
with both feet to reduce vehicle
speed as much as possible.
4 To stop the engine, press and hold
the engine switch for 2 consecutive
Emergency flashers
The emergency flashers are used to
warn other drivers when the vehicle
has to be stopped on the road due
to a breakdown, etc.
Operating instructions
If your vehicle has to be
stopped in an emergency
Only in an emergency, such as if it
becomes impossible to stop the
vehicle in the normal way, stop the
vehicle using the following proce-
dure:
Stopping the vehicle

4197-1. Essential information
7
When trouble arises
seconds or more, or press it briefly
3 times or more in succession.
5 Stop the vehicle in a safe place by
the road. 
Remove the seat belt first.
 If the door can be opened, open the
door and exit the vehicle.
 If the door can not be opened, open
the window using the power window
switch and exit the vehicle through
the window.
 If the window can not be opened
using the power window switch,
remain calm, wait until the water
level inside the vehicle rises to the
point that the water pressure inside
of the vehicle equals the water pres-
sure outside of the vehicle, and then
open the door and exit the vehicle.
WARNING
■If the engine has to be turned off while
driving
Power assist for the steering wheel will
be lost, making th e steering wheel
heavier to turn. Decelerate as much as
possible before turning off the engine.
If the vehicle is trapped in
rising water
In the event the vehicle is sub-
merged in water, remain calm and
perform the following.
WARNING
■Using an emergency hammer* for
emergency escape
The rear window of this vehicle can be
shattered by an emergency hammer
*
used for emergency escape, however,
since the windshield, front side windows
and rear side windows are laminated
glass they can not be shattered by an
emergency hammer
*.
*: Contact your Lexus dealer or after-
market accessory manufacturer for
further information about an emer-
gency hammer.

4207-1. Essential information
WARNING
■Escaping the vehicle from the window
There are cases where escaping the
vehicle from the window is not possible
due to seating position, passenger body
type, etc.
When using an emergency hammer,
consider your seat location and the size
of the window opening to ensure that the
opening is accessible and large enough
to escape.

4217-2. Steps to take in an emergency
7
When trouble arises
7-2.Steps to take in an emergency
If your vehicle needs to be
towed
If towing is necessary, we recom-
mend having your vehicle towed by
your Lexus dealer or commercial
towing service, using a wheel-lift
type truck or flatbed truck.
Use a safety chain system for all
towing, and abide by all state/pro-
vincial and local laws.
If towing your vehicle with a
wheel-lift type truck from the front,
the vehicle’s rear wheels and axles
must be in good conditions.
(  P.423, 421) If they are dam-
aged, use a towing dolly or flatbed
truck.
For AWD models: If towing your
vehicle with a wheel-lift type truck,
use a towing dolly. ( P.423, 421)
WARNING
Observe the following precautions.
Failure to do so may result in death or
serious injury.
■When towing the vehicle
2WD models
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the drivetrain and related
parts may be damaged or an accident
may occur due to a change in direction
of the vehicle.
AWD models
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the driv etrain or related
parts may be damaged, the vehicle may
fly off the truck.

4227-2. Steps to take in an emergency
In the following situations, it is not pos-
sible to be towed by another vehicle
using cables or chains, as the rear
wheels may be locked due to the park-
ing lock. Contact your Lexus dealer or
commercial towing service.
There is a malfunction in the P posi-
tion control system. ( P.177, 436)
 There is a malfunction in the engine
immobilizer system. ( P.64)
 There is a malfunction in the smart
access system with push-button
start. ( P.442)
 The battery is discharged.
( P.444)
WARNING
■While towing
●When towing using cables or chains,
avoid sudden starts, etc. which place
excessive stress on the towing eyelets,
cables or chains. The towing eyelets,
cables or chains may become dam-
aged, broken debris may hit people,
and cause serious damage.
●Make sure to disable all functions of
the vehicle height control of the elec-
tronically modulate d air suspension.
Otherwise, the vehicle height may
change and part of your body may be
caught under the vehicle, possibly
causing injury. (
P.303)
●Do not turn the engine switch off.
This may lead to an accident as the
rear wheels will be locked by the park-
ing lock.
■Installing towing eyelets to the vehi-
cle
Make sure that towing eyelets are
installed securely.
If not securely installed, towing eyelets
may come loose during towing.
NOTICE
■To prevent damage to the vehicle
when towing using a wheel-lift type
truck
●Do not tow the vehicle from the rear
when the engine switch is off. The
steering lock mechanism is not strong
enough to hold the front wheels
straight.
●When raising the vehicle, ensure ade-
quate ground clearance for towing at
the opposite end of the raised vehicle.
Without adequate clearance, the vehi-
cle could be damaged while being
towed.
■To prevent damage to the vehicle
when towing with a sling-type truck
Do not tow with a sling-type truck, either
from the front or rear.
■To prevent damage to the vehicle
during emergency towing
Do not secure cables or chains to the
suspension components.
■Recreational towing (behind motor
home, etc.) (AWD models)
Never dinghy tow your vehicle to pre-
vent causing serious damage to the
AWD system and transmission. ( P.173)
Situations when it is not possible
to be towed by another vehicle

4237-2. Steps to take in an emergency
7
When trouble arises
The following may indicate a problem
with your transmission. Contact your
Lexus dealer or commercial towing
service before towing.
The engine is running but the vehi-
cle does not move.
 The vehicle makes an abnormal
sound.
From the front
Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels. When using a flat-bed truck to trans-
port the vehicle, use tire strapping
belts. Refer to the owner’s manual of
the flat-bed truck for the tire strapping
method.
In order to suppress vehicle movement
during transportation, set the parking
brake and turn the engine switch off.
If a tow truck is not available in an
emergency, your vehicle may be tem-
porarily towed using cables or chains
secured to the emergency towing eye-
lets. This should only be attempted on
hard surfaced roads for short distances
at under 18 mph (30 km/h).
A driver must be in the vehicle to steer
and operate the brakes. The vehicle’s
wheels, drive train, axles, steering and
brakes must be in good condition.
To have your vehicle towed by another
Situations when it is necessary to
contact dealers before towing
Towing with a wheel-lift type
truck
NOTICE
■Towing with a sling-type truck
Do not tow with a sling-type truck to pre-
vent body damage.
Using a flatbed truck
Emergency towing
Emergency towing procedure

4247-2. Steps to take in an emergency
vehicle, the towing eyelet must be
installed to your vehicle. Install the tow-
ing eyelet using the following proce-
dure.
1Take out the phillips-head screw-
driver and towing eyelet.
Phillips-head screwdriver
Towing eyelet
2 Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the vehicle
body as shown in the illustration.
3Insert the towing eyelet into the
hole and tighten partially by hand.
4 Tighten down the towing eyelet
securely using a phillips-head
screwdriver or hard metal bar.
5 Securely attach cables or chains to
the towing eyelet.
Take care not to damage the vehicle body.
6Enter the vehicle being towed and
start the engine.
If the engine does not start, turn the engine
switch to IGNITION ON mode.
7Shift the shift position to N and
release the parking brake.
Turn automatic mode off. ( P.187)
■While towing
If the engine is not running, the power assist
for the brakes and steering will not function,
making steering and braking more difficult.
■Wheel nut wrench
Wheel nut wrench can be purchased at
your Lexus dealer.
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