Page 327 of 436

327
7
7
When trouble arises
When trouble arises
.7-1. Essential informationEmergency flashers.................. 328
If your vehicle has to be stopped in an emergency .......................... 328
If the vehicle is trapped in rising water............................................ 329
7-2. Steps to take in an emergency If your vehicle needs to be towed......................................................... 331
If you think something is wrong ........................................................ 335
Fuel pump shut off system ..... 336
If a warning light turns on or a warning buzzer sounds ....... 337
If a warning message is displayed ........................................................ 346
If you have a flat tire.................. 349
If the engine wi ll not start .......357
If you lose your keys ................. 358
If the fuel filler door cannot be opened........................................ 359
If the electronic key does not operate properly .................... 359
If the vehicle battery is discharged ......................................................... 361
If your vehicle overheats ........ 365
If the vehicle becomes stuck ........................................................ 368
Page 329 of 436

3297-1. Essential information
7
When trouble arises
seconds or more, or press it briefly
3 times or more in succession.
5 Stop the vehicle in a safe place by
the road.
Remove the seat belt first.
If the door can be opened, open the
door and exit the vehicle.
If the door can not be opened, open
the window using the power window
switch and exit the vehicle through
the window.
If the window can not be opened
using the power window switch,
remain calm, wait until the water
level inside the vehicle rises to the
point that the water pressure inside
of the vehicle equals the water pres-
sure outside of the vehicle, and then
open the door and exit the vehicle.
WARNING
■If the engine has to be turned off while
driving
Power assist for the brakes and steering
wheel will be lost, making the brake
pedal harder to depress and the steering
wheel heavier to turn. Decelerate as
much as possible before turning off the
engine.
If the vehicle is trapped in
rising water
In the event the vehicle is sub-
merged in water, remain calm and
perform the following.
WARNING
■Using an emergency hammer* for
emergency escape
The front side wind ows and rear side
windows, as well as the rear window can
be shattered with an emergency ham-
mer
* used for emergency escape. How-
ever, an emergency hammer* can not
shatter the windshield as it is laminated
glass.
*: Contact your Lexus dealer or after-
market accessory manufacturer for
further information about an emer-
gency hammer.
Page 330 of 436
3307-1. Essential information
WARNING
■Escaping the vehicle from the window
There are cases where escaping the
vehicle from the window is not possible
due to seating position, passenger body
type, etc.
When using an emergency hammer,
consider your seat location and the size
of the window opening to ensure that the
opening is accessible and large enough
to escape.
Page 331 of 436

3317-2. Steps to take in an emergency
7
When trouble arises
7-2.Steps to take in an emergency
If your vehicle needs to be
towed
If towing is necessary, we recom-
mend having your vehicle towed by
your Lexus dealer or commercial
towing service, using a wheel-lift
type truck or flatbed truck.
Use a safety chain system for all
towing, and abide by all state/pro-
vincial and local laws.
If towing your vehicle with a
wheel-lift type truck from the front,
the vehicle’s rear wheels and axles
must be in good conditions.
( P.332)
If they are damaged, use a towing
dolly or flatbed truck.
WARNING
Observe the following precautions.
Failure to do so may result in death or
serious injury.
■When towing the vehicle
2WD models
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the drivetrain and related
parts may be damaged or an accident
may occur due to a change in direction
of the vehicle.
AWD models
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the driv etrain or related
parts may be damaged, the vehicle may
fly off the truck.
Page 332 of 436

3327-2. Steps to take in an emergency
The following may indicate a problem
with the drivetrain. Contact your Lexus
dealer or commercial towing service
before towing.
The engine is running but the vehi-
cle does not move.
The vehicle makes an abnormal
sound.
From the front
Use a towing dolly under the rear
wheels.
WARNING
■While towing
●When towing using cables or chains,
avoid sudden starts, etc. which place
excessive stress on the towing eyelets,
cables or chains. The towing eyelets,
cables or chains may become dam-
aged, broken debris may hit people,
and cause serious damage.
●Do not turn the engine switch off.
There is a possibility that the steering
wheel is locked and cannot be oper-
ated.
■Installing towing eyelet to the vehicle
Make sure that towing eyelet is installed
securely.
If not securely installed, towing eyelet
may come loose during towing.
NOTICE
■To prevent damage to the vehicle
when towing using a wheel-lift type
truck
●Do not tow the vehicle from the rear
when the engine switch is off. The
steering lock mechanism is not strong
enough to hold the front wheels
straight.
●When raising the vehicle, ensure ade-
quate ground clearance for towing at
the opposite end of the raised vehicle.
Without adequate clearance, the vehi-
cle could be damaged while being
towed.
■To prevent damage to the vehicle
when towing with a sling-type truck
Do not tow with a sling-type truck, either
from the front or rear.
■To prevent damage to the vehicle
during emergency towing
Do not secure cables or chains to the
suspension components.
■Recreational towing (behind motor
home, etc.)
Never dinghy tow your vehicle to pre-
vent causing serious damage to the
AWD system and transmission.
( P.133)
Situations when it is necessary to
contact dealers before towing
Towing with a wheel-lift type
truck
Page 337 of 436

3377-2. Steps to take in an emergency
7
When trouble arises
■Brake system warning light (warning buzzer)
■Brake system warning light (warning buzzer)
■High coolant temperature warning light* (warning buzzer)
*: This light illuminates on the multi-information display.
If a warning light turns on or a warning buzzer sounds
Calmly perform the following actions if any of the warning lights comes on or
flashes. If a light comes on or flashes, bu t then goes off, this does not necessar-
ily indicate a malfunction in the system. However, if this continues to occur,
have the vehicle inspected by your Lexus dealer.
Actions to the warning lights or warning buzzers
Warning lightDetails/Actions
(U.S.A.)
or
(red)
(Canada)
Indicates that:
The brake fluid level is low; or
The brake system is malfunctioning
Immediately stop the vehicle in a safe place and contact your Lexus
dealer. Continuing to drive the vehicle may be dangerous.
Warning lightDetails/Actions
(yellow)
Indicates a malfunction in the parking brake system
Have the vehicle inspected by your Lexus dealer immediately.
Warning lightDetails/Actions
Indicates that the engine coolant temperature is too high
Immediately stop the vehicle in a safe place.
Handling method ( P.365)
Page 338 of 436

3387-2. Steps to take in an emergency
■Charging system warning light* (warning buzzer)
*: This light illuminates on the multi-information display.
■Low engine oil pressure warning light* (warning buzzer)
*: This light illuminates on the multi-information display.
■Malfunction indicator lamp (warning buzzer)
■SRS warning light (warning buzzer)
Warning lightDetails/Actions
Indicates a malfunction in the vehicle’s charging system
Immediately stop the vehicle in a safe place and contact your Lexus
dealer.
Warning lightDetails/Actions
Indicates that the engine oil pressure is too low
Immediately stop the vehicle in a safe place and contact your Lexus
dealer.
Warning lightDetails/Actions
(U.S.A.)
or
(Canada)
Indicates a malfunction in:
The electronic engine control system;
The electronic throttle control system; or
The electronic automatic transmission control system
Immediately stop the vehicle in a safe place and contact your Lexus
dealer.
Warning lightDetails/Actions
Indicates a malfunction in:
The SRS airbag system;
The front passenger occupant classification system; or
The seat belt pretensioner system
Have the vehicle inspected by your Lexus dealer immediately.
Page 339 of 436

3397-2. Steps to take in an emergency
7
When trouble arises
■ABS warning light (warning buzzer)
■Brake Override System warning light/Drive-Start Control warning light*
(warning buzzer)
*: This light illuminates on the multi-information display.
Warning lightDetails/Actions
(U.S.A.)
or
(Canada)
Indicates a malfunction in:
The ABS; or
The brake assist system
Have the vehicle inspected by your Lexus dealer immediately.
Warning lightDetails/Actions
When a buzzer sounds:
Indicates a malfunction in:
Brake Override System
Drive-Start Control
Have the vehicle inspected by your Lexus dealer immediately.
Indicates that the shift position was changed and Drive-Start Control
was operated while depressing the accelerator pedal.
Momentarily release th e accelerator pedal.
Parking Support Brake function (for static objects) is operating (if
equipped)
Follow the instructions displayed on the multi-information display.
When a buzzer does not sound:
Indicates that the accelerator and brake pedals are being depressed
simultaneously, and the Brake Override System is operating.
Release the accelerator pedal and depress the brake pedal.